Squash-Based Sticky Rice Cake Processing Enterprise in Matlang, Isabel, Leyte: A Case Study VISAYAS STATE UNIVERSITY- ISABEL Isabel, Leyte DANILO MATIGA BERNALES JR. FRANCIS JOHN BERNALES LAURON DARREN ABRAHAM NACUA SHERYL MAE GILBUENA TABLATE February 2023 SQUASH-BASED STICKY RICE CAKE PROCESSING ENTERPRISE IN MATLANG, ISABEL, LEYTE: A CASE STUDY AN UNDERGRADUATE CASE STUDY MANUSCRIPT PRESENTED TO THE FACULTY OF THE DEPARTMENT OF BUSINESS MANAGEMENT VISAYAS STATE UNIVERSITY -ISABEL IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF BACHELOR OF SCIENCE IN AGRIBUSINESS DANILO M. BERNALES JR. FRANCIS JOHN B. LAURON DARREN A. NACUA SHERYL MAE G. TABLATE FEBRUARY 2023 ACKNOWLEDGMENT First and foremost, the authors wished to thank our Almighty God, the Father for the guidance, strength, protection, and blessings bestowed upon us. They acknowledged all the people who contributed success on the completion of the study, including all the sacrifices, tears, sufferings, sleepless nights, and financial difficulties. Those obstacles and battles inspired them to reach their goals from the start until the end. A bountiful thanks to the ever-supportive parents, Mr & Mrs Bernales, Mr & Mrs Nacua, Mr & Mrs Tablate, and Mr & Mrs Lauron, who played as motivators, and always stood up on their side at times of trouble and difficulty. Truly, they’re grateful for all of their assistance in order to achieve this degree. Their sincerest gratitude to the faculty and staff of the Department of Business Management for their help, encouragement, and for the technical knowledge shared. The authors sincerely thank their adviser, Mrs. Lecil N. Managbanag, for reading and correcting the manuscript. To Dr. Marjonnel B. Abella-Chan and Mrs. Jheann T. Lubiano, the SRC members, who assisted in refining the format and words written in the manuscript to make it more presentable. A pleasant thanks to Dr. Michelle I. Aballe, head of the Department of Business Management and SRC Chairman, who provided valuable advice to the authors to develop the product, and to finish this piece of work on the right track. v To Lauron family, thanks a lot for allowing us to conduct the EDP practicum requirement especially for using your residence production area. To the co-developers of the enterprise namely: Danilo Bernales Jr., Francis John Lauron, Darren Nacua, and Sheryl Mae Tablate, all were amazing for doing a great job that made this product of the enterprise won as best native delicacy in Isabel. It happened when they worked together, supported and motivated each other, and for not given up to the last fight of student life. Once again, thank you so much to all of those mentioned above and unmentioned names. God bless and more power! - AUTHORS- vi v TABLE OF CONTENTS TITLE PAGE TITLE PAGE I APPROVAL SHEET ii TRANSMITTAL iii GENERAL EVALUATION iv ACKNOWLEDGEMENT v TABLE OF CONTENTS vii LIST OF TABLES ix LIST OF FIGURES x LIST OF APPENDICES xi LIST OF APPENDIX TABLES xii LIST OF APPENDIX FIGURES xiii LIST OF APPENDIX EXHIBITS xiv EXECUTIVE SUMMARY xv INTRODUCTION 1 Background 1 Objectives of the study 2 Significance of the Study 3 Scope and Limitation of the study 4 METHODOLOGY 5 Location and Time 5 Data Gathered 5 Data Gathering Procedure 6 Data Presentation and Analysis 6 ENTERPRISE PROFILE 7 Background 7 v vii i TITLE PAGE Location and Layout of the Project 8 DESCRIPTION OF FUNCTIONAL AREAS 11 A. Organization and Management 11 B. Operation 19 C. Marketing 24 D. Finance 29 EXTERNAL ANALYSIS 33 Porter’s Five Forces Analysis 33 SWOT ANALYSIS 36 Strategy Formulation 39 Strategy Selection 45 Strategy Implementation 45 ENTREPRENEURIAL SKILLS DEVELOPED 47 PEC Analysis 47 Personal Entrepreneurial Assessment 47 CONCLUSION AND RECOMMENDATION 49 REFERENCES 51 APPENDICES 52 APPENDIX TABLES 73 APPENDIX FIGURES 83 APPENDIX EXHIBITS 96 v viii i i LIST OF TABLES TABLE 1 2 3 4 5 6 7 8 TITLE PAGE Organizational Profile of NLTB Enterprise at Matlang, Isabel, Leyte 12 Operational Information of NLTB Enterprise at Matlang, Isabel, Leyte 19 Marketing Information of NLTB Enterprise at Matlang, Isabel, Leyte 25 Financial Information of NLTB Enterprise at Matlang, Isabel, Leyte 29 SWOT Analysis Matrix for the NLTB Enterprise at Matlang, Isabel, Leyte 39 Strategy Matrix for the NLTB Enterprise at Matlang, Isabel, Leyte 42 Action Plan for NLTB Enterprise at Matlang, Isabel, Leyte 46 Summary of Skills Develop During the conduct of the project of the NLTB Enterprise at Matlang, Isabel, Leyte i ix x 47 LIST OF FIGURES FIGURE 1 2 3 TITLE PAGE Vicinity Map of of NLTB Enterprise at Matlang, Isabel, Leyte 9 Location Map of of NLTB Enterprise at Matlang, Isabel, Leyte 10 Squash suman products of NLTB Enterprise at Matlang, Isabel, Leyte 27 x x LIST OF APPENDICES APPENDIX TITLE PAGE A Detailed Processing Activities in Squash Suman 53 B Definition of Terms 60 C Letter of Permission to Conduct Market Survey 62 D Survey Questionnaire Form 63 E Results of the Market Survey 66 x i xi LIST OF APPENDIX TABLES APPENDIX TITLE TABLE 1 Pre-Operating Activities of NLTB Enterprise at Matlang, Isabel, Leyte 2 3 4 5 PAGE 74 Gantt Chart of NLTB Enterprise at Matlang, Isabel, Leyte 74 Employees’ Profile of NLTB Enterprise at Matlang, Isabel, Leyte 75 Working Hours/Arrangement of NLTB Enterprise at Matlang, Isabel, Leyte Procurement and Sources of Raw materials of NLTB Enterprise at Matlang, Isabel, Leyte 76 77 6 Operational Cycle of NLTB Enterprise at Matlang, Isabel, Leyte 7 Production Volume of NLTB Enterprise at Matlang, Isabel, Leyte 78 Product Reject of NLTB Enterprise at Matlang, Isabel, Leyte 79 Processing Schedule of NLTB Enterprise at Matlang, Isabel, Leyte 79 Sales Report of NLTB Enterprise at Matlang, Isabel, Leyte 80 Summary of Sales Report of NLTB Enterprise at Matlang, Isabel, Leyte 82 8 9 10 10.1 xii x i i 78 7 LIST OF APPENDIX FIGURES APPENDIX FIGURE 1 2 3 4 5 6 7 8 TITLE PAGE Physical Layout of NLTB Enterprise at Matlang, Isabel, Leyte 84 Organizational Chart of NLTB Enterprise at Matlang, Isabel, Leyte 85 Operational Flow of NLTB Enterprise at Matlang, Isabel, Leyte 86 Process Flow Chart of NLTB Enterprise at Matlang, Isabel, Leyte 87 Documentation for Processing squash suman products of NLTB Enterprise at Matlang, Isabel, Leyte 88 Squash suman products of NLTB Enterprise at Matlang, Isabel, Leyte 93 Product Distribution Channels of NLTB Enterprise at Matlang, Isabel, Leyte 94 Promotional Tools of NLTB Enterprise at Matlang, Isabel, Leyte 95 xiii x 8 LIST OF APPENDIX EXHIBITS APPENDIX EXHIBIT 1 2 3 4 5 6 TITLE PAGE Journal Entries of NLTB Enterprise at Matlang, Isabel, Leyte 97 Receipts of of NLTB Enterprise at Matlang, Isabel, Leyte 101 Product Pricing with Mark-up of NLTB Enterprise at Matlang, Isabel, Leyte 103 Income Statement of NLTB Enterprise at Matlang, Isabel, Leyte 104 Balance Sheet of NLTB Enterprise as of December 31, 2022 105 Computation on Key Financial Indicators (NPM, ROI) of NLTB Enterprise at Matlang, Isabel, Leyte 105 7 Computation for Fixed Cost and Variable Cost per Unit of NLTB Enterprise at Matlang, Isabel, Leyte 106 8 Computation on Break-even Price and Break-even point of NLTB Enterprise at Matlang, Isabel, Leyte 106 9 Field Notes of NLTB Enterprise at Matlang, Isabel, Leyte xiv 107 9 EXECUTIVE SUMMARY DANILO M. BERNALES JR., FRANCIS JOHN B. LAURON, DARREN A. NACUA, SHERYL MAE G. TABLATE: Visayas State University- Isabel, Isabel, Leyte. February 2023. SQUASH-BASED STICKY RICE CAKE PROCESSING ENTERPRISE IN MATLANG, ISABEL, LEYTE: A CASE STUDY Major Case Study Adviser: Mrs. Lecil N. Managbanag The Enterprise Development Study was conducted in Matlang, Isabel, Leyte, from October 5 to December 11, 2022. The project's general objective was to develop the students' entrepreneurial skills and promote their entrepreneurial ideas of creating nutritious snack food products that benefit consumers' health. It was realized through processing and marketing of squash-based sticky rice cake at the chosen site. The researchers conducted a market survey to selected respondents in Isabel using a questionnaire. Data were always recorded, photos were taken, receipts were filed, and business operation activities were keenly observed. The internet, publications, books, and other informational sources related to the study were used for the secondary data. The enterprise was a partnership business owned by four developers: Danilo M. Bernales Jr., Francis John B. Lauron, Darren A. Nacua, and Sheryl Mae G. Tablate. The business name, NLTB Enterprise, was derived from the owners' last name. The processing of squash-based sticky rice cake was completed in four (4) operation cycles and produced 552 pieces, equivalent to 55.2 kilograms. There were only 11 pieces rejected due to being overcooked or deformed and were just consumed by the workers. The raw materials were bought and came from the Isabel marketplace. xv 10 The enterprise major product was squash-based sticky rice cake or locally known as suman. The products were sold in a bundle of three pieces to ensure more purchase volume per piece. These were packed using banana leaves to advocate environment-friendly packaging. The price of squash suman was 8 pesos per piece or 25 pesos per bundle. The marketing strategies used were word-of-mouth, personal selling (peddling) and use of Facebook advertisement. Majority of products were distributed to direct customers (78%) and online buyers (22%). The mode of payment was cash on delivery within the Isabel area. The initial investment of the enterprise was 4,000 pesos from the owners’ savings. After two months of operation, the enterprise gained a net profit of 563 pesos only. Although the business was new, the net profit margin was 12.24 percent of the total revenue, while the return on investment was 14.07 percent. This indicated that the enterprise did not perform well based on its profitability ratios, that NPM did not reached the ideal 25 percent ratio, and that ROI was below its standard of 15 percent. Processing was done manually and the crucial activity, like the packing (wrapping with banana leaves) of suman, took much time to finish that delayed the delivery. Is had caused a significant problem of low productivity of the enterprise. To give a solution, the enterprise was recommended to hire per piece rate (pakyawan) workers in wrapping suman to speed up production. In this manner, products can be available and delivered to customers on time achieving higher production volume and sales. xvi 1 INTRODUCTION Background Squash (Cucurbita maxima), commonly referred to as "pumpkins", "gourds", and "squashes" from the Cucurbitaceae family (Robbins, 2020). There are various squash varieties; however, the common variety in the market is winter squash (Spengler, 2022). Squash fruits are available in the Isabel market, particularly in Tolingon, Isabel Leyte, where one farmer grows for such a commodity. The quality of squash is determined by its uniform shape, tenderness of the rind and internal tissue, overall firmness, glossy skin color, and intact, welltrimmed stem portion. Uniformity of shape is an important quality factor defined as being type or variety specific and free of twisting or other disproportionate growth defects. Squash is a good source of vitamins A, C, and B vitamins, as well as antioxidants and minerals like potassium, magnesium, and manganese. Moreover, whole plant foods are high in fibre and water, making them hydrating and beneficial to the gut (Robbins, 2020). Squash became established in the Philippines and is a staple vegetable used in various dishes. Filipinos are renowned for being die-hard consumers in the daily lives of human beings; food is life or the most significant aspect of living. There are no justifications for not eating, especially for big events like birthdays, housewarming, business openings, anniversaries, and many more (Bagui, 2018). Various products are made from squash, such as squash leche flan, squash pandesal, squash chips, squash cuchinta, squash jelly, squash 2 macaroons, and squash maja (Business Diary Philippines, 2019). However, some people already used squash in making suman. Suman is a sticky rice cake that originated in the Philippines. It is made from glutinous rice cooked in coconut milk and often steamed wrapped in buli or buri palm leaves. It is usually eaten sprinkled with sugar. Suman is known as budbod in Visayan languages or in other parts of the Philippines (Ganzon, 2014). The NLTB Enterprise decided to process squash-based sticky rice cake or squash "suman” wrapped in banana leaves. The developers chose to produce this native delicacy as it does not exist yet in the market and is an excellent alternative to traditional budbod and other native delicacies sold commercially. Moreover, they opted to engage with this kind of business to linger the interest of the consumers to avail this delicacy all year round with high nutritional value. The enterprise helped the farmers who engage in squash production and also contributed to the economy. Objectives of the Study This project aimed to develop the students' entrepreneurial skills and promote their entrepreneurial ideas by establishing a squash-with-stick rice cake processing enterprise in Matlang, Isabel, Leyte. Specifically, this project aimed to: 1. determine manpower requirements of the squash-based Sticky Rice Cake processing enterprise; 2. identify the processing activities of squash-based Sticky Rice Cake in Isabel Leyte; 3 3. distinguish the market opportunities and provide an efficient marketing strategy for squash-based Sticky Rice Cake processing enterprise; 4. assess the financial performance of the quash-based Sticky Rice Cake processing enterprise; and 5. recommend strategies to improve the performance of the squash based Sticky Rice Cake processing enterprise. Significance of the Study The availability of squash-based sticky rice cake products is essential as it encouraged a healthy lifestyle among people. Besides being inexpensive, these can enrich the human body's nutrients and give consumers joy while eating during break time and on occasion. The conduct of the study had significance greatly to the following stakeholders: Students. The study provided the students with knowledge on determining the needs of people in the market, developed them to be resourceful, enhanced their skills in managing a small enterprise, and encouraged them to open their own business in the future. Consumers. The study benefited the consumers since it provided nutrients to the body and had the opportunity to consume nutritious products at an affordable price. They get informed of homemade squash suman that can be available as a good snack at work and for picnics. Squash Farmers. This study informed the suppliers to provide the quantity and quality of raw materials needed to process squash suman. It 4 encouraged them to plant more squash actively and served as an opportunity to improve their livelihood. Other Researchers. The study becomes another researcher's guide and reference for learning to gather data for related studies in the future. Community. This study made them aware of the existence of the product. This promoted buying local products instead of buying imported products. Government Agencies. The study informed the government that the product could become "pasalubong" or delicacy to visitors in Isabel, Leyte. Scope and Limitation of the Study This research study was concerned with processing squash with sticky rice cake as a product of the NLTB enterprise in Brgy. Matlang, Isabel Leyte. The Squash Suman was filled with sweetened coconut strips (called “Bokhayo") and wrapped with banana leaves. It required a total quantity of 50 kilograms, and the actual produced by the enterprise was 55.2 kilograms or 552 pieces or three pieces per bundle. The products were sold through direct selling and accepting orders from online customers within Isabel. The study was conducted within three months, from October to December 2022, since the approval of the proposal. The study also focused on the four (4) functional areas of management, particularly organizing, production, marketing, and financial aspects of the squash suman processing enterprise. 5 METHODOLOGY Location and Time The NLTB enterprise location was Purok Ilaya, Brgy. Matlang, Isabel, Leyte. The NLTB enterprise was 600 meters away or about seven minutes walking distance from the barangay hall. It was 5.2km, or about 9 minutes, to reach the area from Isabel terminal to the Matlang barangay hall and vice versa. The enterprise was accessible location by any vehicle. This study covered within three months periods from October 2022 until December 2022. Data Gathered The data gathered was limited to the four (4) management functions: organization, operation, marketing, and finance. Data collected in organization management have consisted of the organization's vision and mission, type of organization to form, number of workers to hire, policies in management, methods and qualification of hiring, and more. In the production aspect, data comprise raw materials and their sources, production cost, tools and kitchen utensils, used packaging materials to used, and steps in processing the squash suman. In marketing, data cited include the 4Ps (product, price, place and promotion), the segmentation, targeting, and positioning of the products in the market of Isabel. The financial area took the sales income, expenses, the return on investment, and break-even price and volume. Moreover, the study noted further data analysis using Porter's five forces, SWOT and PEC. 6 Data Gathering Procedures During the planning and implementation of the enterprise development project, the researcher collected both primary and secondary data. Using market survey questionnaires, picture taking, collecting the receipts, and observing the operation and management activities within the enterprise were the methods of data. On the other hand, the internet, magazines, books, and other sources of information related to the study were the sources used for secondary data. Data Presentation and Analysis Data was represented quantitatively and presented using tables, diagrams, narrative discussions, and figures. Figures, including graphs, sketch, pictures, and charts, were presented in the appendices. The data from the four functional areas (organization, production, marketing, & financial) were shown in tables and explained with descriptive discussion. Moreover, the financial information was shown through financial reports such as income statements and balance sheets. The Net Profit Margin (NPM), Return on Investment (ROI), Break-Even Price, and Break-Even Volume were analyzed using the basic formulas of profitability ratios. Porter's Five forces were used for external analysis and identified the degree of competitive forces each brought to the enterprise, whether low or high. The SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) was used to evaluate the internal and external factors of the enterprise. Personal Entrepreneurial Competencies were tabulated and discussed concerning the developer's experience during the enterprise development project. 7 ENTERPRISE PROFILE The enterprise was established and named NLTB enterprise. The enterprise was taken from the family names of each researcher, namely: Nacua, Lauron, Tablate, and Bernales. Also, the enterprise was developed as most owners live in Brgy. Matlang, Isabel, Leyte. It was located in Ilaya, Brgy. Matlang, Isabel, Leyte. It is a partnership type of organization owned and run by the four Agribusiness students: Danilo M. Bernales Jr., Francis John B. Lauron, Darren A. Nacua, and Sheryl Mae G. Tablate. Each of them provided one thousand pesos (P 1,000.00) as the initial investment in this business and totaled four thousand pesos (P4,000.00). The capital of the enterprise was obtained from their savings. NLTB Enterprise was a pioneered enterprise processing squash suman in Isabel, Leyte. The business invested in this product because most of today's snacks lack essential nutrients. Both children and adults were given the health benefits of the squash suman. The product's ingredients were affordable, which made the selling price low. The enterprise's key customers were both direct and online consumers. The products were bundled with the enterprise logo, "cuteness", referring to the sizes of the product, not too big or not too small. Aside from that, the taste remained in the buyers' minds and symbolized a pleasant and attractive appearance as the product concept. Initially, developers agreed to produce sweet potato cookies. However, the trial failed. The SRC manuscript Chairman/Department Head suggested producing squash-based sticky rice cake, which resulted in success. 8 Location and Layout of the Enterprise The enterprise location was Purok Ilaya, Brgy. Matlang, Isabel, Leyte. The developers chose to conduct processing in this area since it had the most population. It was 600 meters away from the barangay hall of Matlang Isabel. It took nine minutes to reach the site from Isabel terminal. The landmarks of the enterprise are the LMC drilling station and Matlang National High School. The mode of transportation used is going to production site is usually a motorcycle with a minimum fare of 10 pesos per person from Brgy. Matlang highway and 14 pesos for riding a tricycle from Isabel terminal. Four-wheel vehicles can also access the area. The enterprise location had concrete roads making it easy to access and transport the raw materials and delivery of finished products to the customers (see Figures 1 and 2). The processing area of NLTB occupied a total of 26 by 18 feet. The site was located close to the barangay road, about 5 meters away from the place of production. The enterprise's physical layout comprises mixing, packaging, cooking, and washing areas. Nevertheless, the total production area could have been better since space was limited for large volumes. In the meantime, the processing site was the residence of one of the business partners because it did not pay the rent. As a future plan, the enterprise looked for another space for a permanent business location (see Appendix Figure 1). 9 Figure 1. Vicinity map of NLTB Enterprise at Brgy. Matlang, Isabel, Leyte 10 Figure 2. Location map for NLTB Enterprise at Brgy. Matlang, Isabel, Leyte 11 DESCRIPTION OF THE FUNCTIONAL AREAS A. Organization and Management The NLTB Enterprise was a partnership business owned and managed by Nacua, Lauron, Tablate and Bernales. It was a newly developed business producing squash-based sticky rice cake introduced in the Isabel market. The enterprise had four workers assigned with different functions. This consisted of the overall operation in charge, marketing in charge, production in charge, and financial in charge. The owners also acted as enterprise’s workers and performed multitasking duties due to a limited workforce. The overall operation in charge was Mr Danilo Bernales, the marketing in charge was Francis John Lauron, the production in charge was Sheryl Mae Tablate, and the financial in charge was Darren Nacua. The overall operation in charge plans the entire operation of the business; the marketing in charge undertakes mostly the advertisement, keep contact with the customers and make a follow-up on orders; the production in charge monitors the production schedule and purchases the necessary raw materials, and the financial in-charge takes care of budgeting and makes the financial reports. Moreover, every organization must implement good practices and strict policies to achieve its goals and objectives. The enterprise implemented practices that motivated the workers while policies improved their performance (See Table 1). 12 Table 1. Organizational profile of the NLTB Enterprise at Matlang, Isabel, Leyte Name of the Enterprise NLTB Enterprise at Matlang, Isabel, Leyte ''To become a well-known producer of Squash Vision native delicacies in Region 8, to have solid financial performance and have reputable social engagement in 2033." Mission ''To provide affordable, quality, tasty, fresh, and nutritious native delicacies in Region VIII." Organizational Chart Flat organizational structure Number of Employees Four workers Enterprise Policies Workers must report from 8:00 a.m. to 5:00 p.m. Ensure clean hands and nails are cut. Employees in the processing area should wear personal hygiene equipment (i.e. hairnet, apron, gloves, mask and hair tie). After processing, sanitize the area using disinfectants. Maintain cleanliness and proper garbage disposal at all times. No wearing jewelry like rings, bracelets, and necklaces. No gadgets while working In terms of absenteeism, employees with five consecutive absences shall be given first warning and ten days of absences, the suspension will be the consequence, in fifteen days of absences corresponding to termination Organizational Chart The organizational chart helps to further facilitate the roles and responsibilities of each staff. This can make tasks easier daily or avoid missing the workers' jobs. The enterprise had a flat organizational chart, with direct command and no middle management. The organization had four workers: overall operation in charge, marketing in charge, production in charge, and finance in charge. Although there was no superior among them, they 13 coordinated with each other for every activity done. They performed multitasking due to limited workers in the enterprise (see Appendix Figure 2). Employee’s Duties and Responsibilities The employee's profile (see Appendix Table 3) of the enterprise reflected the positions, qualifications, duties/responsibilities, compensations, and benefits. The enterprise had four workers: overall operation in-charge, marketing, production and financial in-charge. The overall operation in charge plans the entire operation of the business; the marketing in charge undertake mostly the advertisement, keep contact with the customers, and makes follow-up on orders; the production in charge monitors the production schedule and purchases the necessary raw materials; the financial in-charge takes care of budgeting and made the financial reports. Manner of Hiring and Recruitment As part of the group's plans, once it grows and becomes profitable, it will hire additional employees from friends, relatives, neighbors or interested applicants. The qualifications for the open position will be posted on the page of Twitter, Facebook, and Instagram during the hiring announcement. Qualifications of Workers The existing workers of the enterprise were all living in Brgy. Matlang, Isabel, Leyte had the same ages of 22 years old and took up Bachelor of Science in Agribusiness. The qualities required of the jobs for the overall operation were leadership skills, and inter and intrapersonal skills applicants for the marketing 14 in-charge preferably are those who could understand buyers' needs. These applying for production in-charge preferably proven organizational leadership skills while, and the financial in-charge are those who possessed good interpersonal skills had financial knowledge or budgeting. Other requirements to be submitted by applicants include a medical certificate to ensure that they have no contagious diseases since this engages in food manufacturing and a police clearance for security purposes. Workers Orientation Every time there were newly hired employees, this action was used. Workers orientation is critical in developing a committed, flexible, high potential workforce and socialized new employees. The chosen employees must be prepared to do their jobs when orientation comes in; the overall operation incharge will take charge in the orientation during the job opening. Moreover, the human resources in-charge will tour the workers in the enterprise facilities to familiarize them with the work schedule, policies, salary and benefits. Employees are more comfortable and productive when they are aware of their employment and the environment in which they work. Orientation is crucial because it gives the new employee clear and precise information to help them feel more at ease in their position, boosts employee confidence and facilitates quicker job adaptation for new hires, increases the effectiveness and productivity of the workforce, increases employee loyalty and helps the new employee and the supervisor communicate. 15 Compensation and Benefits The existing enterprise workers did not receive compensation, as they agreed that the income must be retained in the enterprise account. However, once there are new employees, the enterprise will provide a compensation that follow the minimum wage rate mandated in the Isabel municipality. In addition, if the business has attained stability, benefits like SSS, Phil Health, and PAGIBIG, as required by law, will be given to them. In line with other businesses' customs, we will grant cash on significant holidays (such as Christmas), bonuses and 13th-month salary. Working Hours The actual working hours during the processing of Squash Suman was 11 hours, starting from six o’clock in the evening until four o’clock in the morning. the following day. The schedule was weekends, Saturdays and Sundays because the workers were busy with their academic courses. When the enterprise is stable, it will adapt to the regular working days and eight working hours (see Appendix Table 5). Performance Appraisal When assessing an employee's performance, several approaches can be taken. These methods are frequently interchangeable or used in tandem with an employee's performance appraisal. One of the primary goals of a performance appraisal is to track and record an employee's performance for wage structure, increments, and references for promotion considerations. Management by Objective appraisal will be used, which means that the 16 manager or supervisor and the employee agree on a set of objectives to be achieved. It also requires the overall operation in charge and employees to communicate directly and have feedback on their performance at work. Furthermore, performance appraisal must be conducted consistently, either monthly or quarterly basis. An appraisal will usually be administered by the employee's supervisor or the head of the work unit. Reward Achievement Employees with good working performance, like not being late within one month, having no offenses, meeting the target deadlines, and achieving quota on volume production and sales, will be referenced for rewards. Besides financial incentives, the enterprise will offer a variety of one-of-a-kind rewards to its employees. Based on the enterprise culture, unique rewards can be a combination of giving gift cards for family dinners, offering gift vouchers for groceries, and sponsoring a weekend getaway for their outstanding performance. This can increase employee motivation and help drive the team towards the enterprise goals. Training/Seminars Training and seminars in the enterprise will enable the workforce to be more productive, efficient, and adaptable and improve various skills. The training/seminars for the current workers shall be food processing, leadership, financial literacy, and food security and hygiene. The enterprise will coordinate with the government agencies like DTI, Go Negosyo Center and the Municipal of Agriculture. These training/seminars depend on the schedule set by the host, 17 and the enterprise will lessen the cost as they have available speakers and food and get free brochures. Resignation and Retirement Policies Employees who will resign for various reasons shall inform the office ahead of time and submit a resignation letter for approval from the department head. At least 30 days will be allocated for approval to give time to hire another. The workers resigning will receive a separation fee when they have rendered 5 to 10 years in service. On the other hand, the retirement age will be the same as mandated by the government which is 65 years old. The retiree will be needed to file clearance before leaving the enterprise, and he/she will receive a pension or any retirement benefits. Enterprise Management Policies The policies will be strictly implemented in the future operation of the enterprise. Workers must report from eight o’clock in the morning and it will end at five o’clock in the afternoon because it demonstrates dedication and willingness to make sacrifices for the sake of their career and the enterprise. Workers should clean their hands, and their nails cut when touching the raw materials or processing the product. Employees in the processing area should also wear personal hygiene equipment such as an apron, hairnet, hand gloves, hair tie and facemask. After processing, the area must be sanitized the trashes must be disposed before leaving the area. It should be arranged appropriately, and garbage should be thrown. Maintaining cleanliness and proper garbage 18 disposal, it prevents the spread of germs and bacteria. However, if neglected, the garbage area can be a potential source of contamination. No wearing of jewelry like rings, bracelets, and necklaces because these are considered physical hazards that can cause choking, cuts, injury, or other foodborne illness when ingested. Any jewelry carries too much risk to the food and its consumer when contaminated. No gadgets are allowed while working during processing since it can interfere with productivity. In terms of absenteeism, employees with five consecutive absences shall be given first warning, and ten days of absences, the suspension will be the consequence in fifteen days of absences corresponding to termination in the enterprise because it affects the employees or individuals’ productivity (see Table 1). Briefing of Workers The overall operation is in-charge of briefing the new and old employees to give updates and familiarity with new matters. This will be done every eight o’clock in the morning before going to the designated areas assigned. Constantly reminding the vision and mission of the enterprise, reviewing the policies, duties and responsibilities, and other concerns to minimize error at work, motivate, and enhance work performance. Maintaining a Good Relationship with the Employee Maintaining a good relationship with the employee is an excellent factor for having a positive mindset in an enterprise. During the enterprise development study, the developers had teamwork and always communicated on business transactions. Also, another secret to maintaining good relations among workers is having fair treatment, respect for each right, and trust. 19 B. Operations The enterprise began processing squash-based sticky rice cake on November 23, 2022, to December 11, 2022. It targeted to produce 50 kilograms of the finished products, and the actual volume produced was 552 pieces or 184 bundles, equivalent to 55.2 kilograms. Each suman was wrapped in a banana leaf and bound using a sticker label with three pieces per bundled. The product's ingredients were squash, matured and young coconuts, glutinous flour, and wrapped in banana leaves. The raw squash were available in the public market and some were taken from a small backyard farm in Barangay Tolingon, Isabel, Leyte. On the other hand, coconuts were purchased in Barangay Honan. The operations completed were up to four cycles, which took twice a week or every Saturday and Sunday. All the processes were done manually. About eleven (11) pieces of squash suman were rejected due to torn banana leaves wrapper when cooking/steaming. Table 2. Operational information of the NLTB Enterprise at Matlang, Isabel, Leyte Type of Operation Processing Products/Service Total Volume Produced Major Product/Service 55.2 kgs of Squash Suman 184 bundles (3pcs per bundle) 552 pieces Squash Suman Major Raw Material Requirement Winter Squash, glutinous flour salt, matured and young coconut, vanilla extract, brown sugar, banana leaves, cotton twine strings (lambo), firewood, binding label. Raw Material Sources Operational Cycles completed Isabel Public Market, Pick & Bake Store, Gina’s Store, backyard farmer of squash and coconuts Four cycles completed (2 days per cycle) 20 Operational Performance Indicators Current Product Inventory Percentage Rejects 55.2 kgs or 552 pcs of Squash Suman 1.99% Procurement and Sources of Raw Materials The raw materials used for producing squash suman were sourced within Isabel, Leyte, either in the public market stall or in the backyard farms in Brgy. Honan and Brgy. Tolingon, especially for coconuts and squash. There were 35 kgs of raw squash bought in bulk from the farm that amounted to 700 pesos. Other materials like glutinous flour, vanilla extract, brown sugar and salt were bought from the Pick & Bake store. These were purchased twice before the processing schedule. More than 30 whole sheets of banana leaves were taken from the neighbors' area for free. Meanwhile, the firewood used for cooking costs 225 pesos. The 35 pieces of matured, fresh young coconuts were taken from Brgy. Honan with 10 pesos purchased cost per piece, However, The raw squash had the highest price among the ingredients for the squash suman because its price is determined by its weight per kilogram (see Appendix Table 5). Raw Materials Requirements The NLTB Enterprise used the main ingredients: such as winter squash (Cucurbita maxima) yellowish, flour, vanilla extract, sugar, salt, and matured and young coconuts. The primary quality requirement for buying raw squash must be fresh and yellowish skin, weighing more or less 2 to 5 kgs weight, and should have no damage is the inner and outer appearance. The better type of squash has thick skin which could easily be peeled. The purpose of vanilla extract is to enhance all other flavors in the recipe. It must be 120 ml per bottle. 21 The young coconuts must be green, freshly harvested fruit containing large meat. While the matured coconuts should be whole brown fruit. These were bought unhusked because of lesser cost compared to readily husked coconuts. The glutinous rice must be, well-packed and not expired. The sugar must be brown and cleanly packed. The vanilla extract must contain 120 ml, nonexpired, with no bottle cracks. Young coconuts used as “Bukhayo" fillings made the suman product taste sweet. Additionally, the product's yellow colour appearance was taken from the natural color of squash pulp. The milk extracted from matured coconuts to improve the mixture of the main product. The glutinous flour was also added as a binding agent of the squash suman while the brown sugar provide its sweetness. The salt is used as a seasoning that improves its flavor. The banana leaves serve as the binder to avoid loosening the product’s packaging. Operation Cycle and Volume of Production The operation was completed in four (4) cycles to meet the target volume of production (see Appendix Tables 6 and 7). Every cycle was done twice a week or every Saturday and Sunday; therefore, it took four weeks to facilitate the activity. The entire processing was done manually as the enterprise had limited funds to purchase equipment. On the first cycle, it produced 14kgs equivalent to 144 pieces or 48 bundles of squash suman. In the second cycle, the same output was produced with 14 kgs of the products. On the third cycle, another 10 kgs equivalent to 102 pieces or 34 bundles of squash suman. On the last cycle, it finished 12kgs, equivalent to 160 pieces or 54 bundles of squash suman. Products made on three cycles were not stored but sold 22 immediately to buyers. The last production was stored in the refrigerator when some of it were unsold to avoid spoilage and be ready for sale the next day. The operation cycle could not be completed once since there was no large storage facility for finished goods. The enterprise reached the desired quantity volume of products. The actual volume production totaled 55.2 kgs equivalent to 552 pieces or 184 bundles of outputs. Processing Schedule of the Enterprise Appendix Table 9 shows the weekly basis of the processing schedule. The workers performed their tasks according to the schedule and the hours they spent per activity. The processing period took four weeks to complete the cycle of operation. The workers' duty schedule started at six o'clock in the evening and ended at four in the late afternoon on the next day. Workers were given a break at midnight to sleep and returned to work at two-thirty o’clock in the early morning. Since business partners were students with academic activities to take care of; therefore, the processing schedule took too long during working hours on weekends. Thus, the overall operation in-charge decided to expedite the processing to meet the target quota. In the evening, they usually accomplish the peeling of squash up to the wrapping of each squash suman. The other procedures continued the next day, like cooking, steaming, labeling, and cleaning the area. They, undergo overtime as the need arise, especially to meet every process's required volume. 23 Performance Indicators The enterprise had a total inventory of 55.2 kgs equivalent to 552 pieces or 184 bundles of squash suman. All products were sold to the consumers except the 11 pieces or 1.99 percent of squash suman that were rejected right after cooking and steaming. The banana leaves were torn up, making the products no longer presentable for marketing. It was already a monetary loss since it lead to the waste of raw materials. Consequently, the workers ate those rejects as advised by the production in charge. Indeed, the enterprise still did well in producing and marketing finished goods despite of having few rejects (see Appendix Table 8). Process Flow Activities The process flow of activities for making squash suman is presented in Appendix A and Appendix Figure 4. There are many activities involved in producing the said product. These were arranged in the following sequence: preparation of squash and other ingredients, followed by washing, peeling, slicing, and straining of peeled squash. Then, cooking, mashing, cooling, sifting the flour, mixing all ingredients, filing with Bukhayo, wrapping, steaming, cooling, tying, weighing, binding, labeling, and refrigerating or storing. Two procedures were done simultaneously. While cooking the squash, one worker broke matured coconuts, grated it, and squeezed the milk to mix it to the mashed squash. After these, young coconuts were prepared by breaking, scraping, and cooking for Bukhayo fillings. The tools or utensils used by the workers to process the products were borrowed from one of the business partners, such as a two-layer steamer. The 24 mixing bowl, strainer, and knife including the weighing scale were bought for the enterprise as fixed assets. On the other hand, the ingredients for one recipe of squash suman were: 1kg of sugar, one bottle of vanilla, 1 ½ kgs glutinous flour, and one tablespoon of salt. C. Marketing Marketing is the activity, institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value (AMA, 2023). The primary product of the enterprise was squash-based sticky rice cake or squash suman. It was delicious, tasty, and highly nutritious since it is made from the vegetable mixture. The products were wrapped with banana leaves to advocate eco-friendly packaging and environmental consciousness. It was bounded into three (3) pieces per bundle with a sticker label of its brand "cuteness" to sell in bulk and recognize the enterprise product. The product was new to the market and attracted health-conscious customers. It was a demand on normal days, and the enterprise made it available for special occasions like birthdays, Christmas, family gatherings or picnics. It was potential for "pasalubong” to the loved ones. Since the squash suman product was highly perishable and would last only for two days up to one week (when refrigerated), it was immediately marketed a day after the processing period. Products were ordered by customers online (Facebook), and some were peddled to directly to buyers at the schools, barangays and municipal offices. All sales were paid cash on delivery. Its price was 25 pesos per bundle, and the enterprise believed it was just right and affordable to the customers. 25 Table 3. Marketing information of NLTB Enterprise at Matlang, Isabel, Leyte STP Demographic (sex, age, education Segmentation and income) Targeting Psychographic (price and health conscious) Online and direct buyers Positioning Products Major Products By-products Price Pricing strategy Terms and conditions Place of Distribution Major customers Mode of Delivery Percent Distribution Promotional Tools Physical Evidence Tasty, nutritious, and reasonably priced native delicacy in Isabel's local market Squash-based sticky rice cake None P25.00 per bundle (3 pcs/bundle) Product costing basis or Break-even price method Free delivery (all customers) Isabel areas only Direct buyers Cash on delivery 78 % direct consumers at Isabel, Leyte 22% for online buyers at Isabel, Leyte Word of mouth Advertisement via Facebook account page (NLTB Enterprise) (See Appendix Figures 5.10) Segmentation Demographic and psychographic segmentations were used to segment the market for Squash Suman. By demographics, customers of any age, including children and adults, of any sex (male or female), professional or uneducated, and worker or jobless purchased and consumed the product according to their tastes. The product's sweetness comes from the squash flavor and is most preferred by health-sensitive consumers. The price was set as affordable at 8.00 per piece or 25.00 per bundle to be acceptable to price conscious buyers (see Table 3). 26 Targeting All consumers who enjoyed sweets and delicacies that are affordable and those who are health-conscious were the target markets of the product. Most goods were sold directly to the customers, which sellers engage and make their products available. When products were available, peddling was done to immediately sell the products. Certain friends, classmates, family, VSU-Isabel employees and faculty, other school teachers and staff at government offices were personally dealt with the products. Most of them resided in the Isabel areas. The goods were posted on Facebook account of the enterprise but only few have ordered (see Table 3). Positioning Squash suman had the potential to become one of the native delicacies that will serve as "pasalubong" items in Isabel, Leyte. It competed with other snacks in the market, like Moron and Budbud. Customers distinguish it through its sweet taste and nutritional benefits from squash. The product may be promoted as a tasty, nutritious, and affordable native delicacy in Isabel. Its attributes influenced the consumers' buying decisions (see Table 3). The 4Ps of Marketing Product The squash suman was primarily mixed with squash, which makes it having a delicious taste, and high nutritive value. It is assured that no preservative content and is made with proper sanitation and good quality. It is captivating because it contained vanilla and was filled with sweetened coconut strips or “Bukhayo”. It was wrapped in banana leaves that emphasized its 27 environment friendly packaging and it was well-packed to be much more appealing to the customers. The colorful design of labels gives a better visual aspect that contains details of information, particularly product’s its net weight (300 grams per bundle), manufacturing date (3 days' shelf-life), and enterprise name and contacts. The word “cuteness” in the product’s brand emphasizes the quality of being pleasant and attractive. It is sold by three pieces per bundle to achieve faster sales. One bundle of it is consumable by one to three persons. Preferably, it is refrigerated to avoid spoilage (see Figure 3). Figure 3. Squash suman products of NLTB Enterprise at Matlang, Isabel Leyte Pricing Pricing is important to generate revenue for the business. The product’s price was determined based on cost-based pricing method. The price of squash suman was 8 pesos per piece or 25 pesos per bundle. The unit cost of each suman was 7.31, or it reached 21.94 pesos per bundle. This was added 9.44 percent (if by piece) or 13.94 percent markup in the selling price per bundle. The product’s price was also derived after computing the break-even price of 28 21.89 pesos per bundle. The affordable price of the product distinguished it from competitors (see Appendix Exhibit 3). Place of Distribution The products were mostly distributed to direct buyers in Isabel areas by peddling it in the community of Brgy. Honan, Isabel, Leyte where relatives and neighbors of one of the enterprise owners reside. They dealt directly also with buyers at schools like Matlang NHS, Libertad, VSU-IC employees and faculty, and government offices in the municipal hall. Some online customers were friends and schoolmates of the owners. They ordered via messenger or commented on the product's advertisement through their Facebook page. The total volume produced and sold by the enterprise was 552 pieces or 184 bundles equivalent to 55.2 kilograms of squash suman. About 78 percent of these products went to direct buyers, while 22 percent were distributed to online customers. All products were delivered in Isabel, Leyte area free of charge and paid with cash on delivery (see Appendix Figure 7). Promotion Products were advertised on Facebook and by spreading information through word-of-mouth by the owners via prospective customers. The business applied modern techniques of advertising via social media. Every time there were stocks on hand, they announced it on the NLTB Facebook page. Their FB account contained details such as business's name, address, and phone numbers. It also showed the enterprise’s brand, "cuteness", as a point of identification. Consumers sent messages for orders via messenger, 29 commented on FB posts, texts, or phone calls to the contact number. This promotion method effectively increases sales since most people nowadays are active on social media (see Appendix Figure 8). D. Finance The NLTB enterprise was developed and managed by four (4) partners: Ms. Nacua, Mr. Lauron, Ms. Tablate, and Mr. Bernales. The business started with cash capital worth 4,000 pesos. The investment came from their savings and no loan at all. The total assets of the enterprise amounted similar to the capital. The profitability ratios, such as net profit margin, return on investment, break-even price, and volume This indicated that the enterprise did not perform well based on its profitability ratios, that NPM did not reached the ideal 25 percent ratio, and that ROI was below its standard of 15 percent that shown in Table 4. Table 4. Financial information of the NLTB Enterprise at Matlang, Isabel, Leyte Initial Investment PhP 4,000.00 Source(s) of Investment Personal Savings Total Asset PhP 4,000.00 Net Profit Margin (NPM) 12.24% Return on Investment (ROI) 14.07% Break-even Price PhP 7.29 per piece Break-even Point (Volume) 368 pieces Income Statement Sales, cost of goods sold, operational expenses, and net income comprised the enterprise's income statement. Squash suman generated 4,600 30 pesos in total sales revenue for all products. The costs for direct materials and labor were 3,265 pesos as the cost of goods sold, overhead costs consisting of firewood, water, and electricity were 380 pesos and 392 pesos worth of operating expenses. The enterprise has gained net income of 563 pesos. After the successive deductions from revenues, the business has gained a low profit. However, it was a reasonable gain since the enterprise had just begun and had to make more strategies to penetrate the market and increase its income (see Appendix Exhibit 4). Balance Sheet The balance sheet showed the total assets, liabilities, and capital for the NLTB Enterprise. The overall assets were 4,000 pesos. The total value of the current assets, including cash, was 4,378 pesos, while the non-current assets, composed of tools and utensils, reached 185 pesos. The owners did not obtain a cash loan, so there had no liabilities obligation. Based on the financial requirements in the accepted project proposal budget, the capital was 4,000.00 pesos. The owner's savings were utilized as capital (see Appendix Exhibit 5). NPM (Net Profit Margin) The net profit margin was calculated by dividing the total sales by the net profit and multiplying the result by 100 percent. The result was 12.24 percent, which indicated that the enterprise profitability ratio did not reached the desired level of 25 percent. It was not performing well in terms of profitability because there was a low income (see Appendix Exhibit 6). 31 ROI (Return on Investment) The efficiency of turning a business investment into profit is measured by return on investment (ROI). The return on investment was computed by dividing the net income by the total investment and multiplying the result by 100 percent. This yielded an ROI of 14.07 percent, almost reached the typical ratio of 15%. As a result, it reflected not so good performance of the enterprise when covering up the cost from total investment (see Appendix Exhibit 6). Break-Even Price A break-even price is the amount of money that each unit of product or service must be sold for to cover the enterprise's cost; for example, the unit selling price of squash suman was 7.29 or 21.89 pesos per bundle. The enterprise set a selling price of 8.00 per piece or 25 pesos per bundle. It was a 9.44 percent markup per piece and 13.94 percent for every bundle of squash suman. The enterprise got low profits due to lower markup per unit added, despite knowing high costs or expenses accumulated during the process. Indeed, lowering the price can be a good strategy for the enterprise to penetrate the market and fully introduce the product at an affordable price (see Appendix Exhibit 8). Break-even Point Volume The quantity of goods produced and sold to cover the overall production cost is the break-even point in volume. At this point, the profit margin generated by the number of units produced and sold was sufficient to cover the overhead and fixed costs. The break-even volume was 368 pieces equivalent to 106 bundles of squash suman. This indicates that the enterprise exceeded its 32 volume of production from a target of only 106 bundles to 184 bundles (see Appendix Exhibit 8). 33 EXTERNAL ANALYSIS Porter’s Five Forces Analysis Porter's Five Forces Analysis is a method for assessing the level of rivalry in a market and creating a business strategy. This is made up of a fiveforce model of competition: the bargaining power of suppliers, the bargaining power of buyers, rivalry among competitors, the threat of substitutes, and the threat of new entrants. Bargaining Power of Suppliers This may be seen by looking at how suppliers can pressure businesses by raising their prices. Isabel market had numerous squash providers who set 20 pesos per kilo or much higher than the revealed price. If there were no external or visible flaws, it was occasionally difficult to detect its flesh inside, whether good or rotten. These suppliers never offered free delivery or discounts even when the enterprise placed a significant order, as commodity sellers' prices were competitive. In other words, many of the suppliers had similar price levels in the market. These facts led to the conclusion that input providers had low bargaining power. Bargaining Power of Buyers It has to do with a customer's ability to increase the cost of goods or services that pressure enterprises to raise their standards, and compel them to offer better customer services or support. Customers had negotiating power while purchasing the squash suman. Direct and online buyers attempted to ask 34 for discounts, but the enterprise had a fixed selling price. These buyers ordered because they were curious about the product since its existence in Isabel, Leyte still needed to be recognized. The buyers were surveyed on the product's acceptability, but some provided no feedback on price or taste. Some customers were not inclined to repurchase the products, which assumed their preference was impossible to meet. However, the enterprise required follow-up of repeat buying of the products. The demand for the product was still high when dealing with prospective buyers. Thus, this led to the conclusion that buyers had low bargaining power. Threat of Substitutes These threats from substitutes increase the possibility of a customer purchasing other products from other enterprises in the industry. Due to the abundance of sweets in the market, such as chocolate moron, sapin-sapin, kutchinta, biko, puto maya, tikoy, puto bumbong, suman latik, cassava cake, budbud, and sweet potato "lidgid”, was the potential replacement of the enterprise product. There was a highly significant threat of substitute items as they were much more popular than Squash Suman products. Compared to substitute products, the enterprise produced minimal volumes. Thus, this meant a high threat of substitutes. Rivalry of Competitors This implies that existing businesses in an industry face the prospect of new competitors. This demonstrated the current level of business competitiveness. The enterprise revenues were affected by fierce competition. 35 In Isabel, Leyte, various sellers like Andee's pizza, Sophia's Bakeshop and other bakeshops, such as RenceSay Café, Singco J's Homemade Cake, and Sweet and Sassy Cake Shop. Nicey burgers & other related shops, homemade processors, and even online sellers posted snacks were great competitors of the enterprise, especially for breaktime customers who wanted to eat. They had a more visible store, with permits secured, produced larger quantities of goods, and were famed for their quality snacks. Moreover, they have already established a vast network in the local market. They provided lower costs as they enjoyed the economies of scale from volume production only by offering of free delivery of products that the enterprise was more competitive than the rivals. Competitors faced a higher threat of rivalry as a result. Threat of New Entrants The enterprise commonly faced threats as a newcomer in the industry. Although the enterprise existed easily in the market, it was homemade and sold the products directly or online. Meanwhile, the enterprise had a high threat of new entrants because it could not compete with the rest of the businesses in the industry. Customers may have expressed worries about the products' hygiene or any health risks to the buyers. Additionally, the government authorities may eventually enforce the need for formal registration strictly. Lack of legal paperwork pertaining to sanitation, business permit, and other matters would prevent the enterprise from continuing to function or force closure because the product quality might not meet customers' standards. There was a significant barrier to new entrants if the product demand increased, yet the enterprise's capital needed more. 36 SWOT ANALYSIS The SWOT analysis is a strategic planning tool that helps a company determine its opportunities, threats, and strengths concerning business rivalry. This analysis is a framework for determining and evaluating internal and external elements that may impact the project's feasibility. With a focus on exploiting strengths and opportunities to overcome weaknesses and threats, SWOT analysis is used to find strategies. Strengths With the intensive rivalry in the market, this enterprise development project has a variety of strengths that are useful for survival. The first strength was that the product had a lower price and ready-to-eat snack compared to commercial ones. Customers may be persuaded to purchase the product since it is tasty and nutritious snack good for the body. Additionally, the products had no preservation added, which attracted health-conscious buyers and was competitive in the market. Moreover, the processing area of the enterprise was accessible and offered free delivery, which customers preferred most. The enterprise can monopolize the market because it only produces squash suman products. On the other hand, there was direct procurement of raw materials from the suppliers, and the enterprise saved transportation. The raw squash vegetables, coconut and glutinous flour, can be purchased within the enterprise location. Likewise, the availability of raw materials from local farmers in Isabel, Leyte, also helped minimize production costs and ensured that fresh ingredients 37 were used in creating the product. The enterprise took advantage too for the free use of the processing area, or no rent was charged. This helped the enterprise lower its operation costs. Weaknesses Enterprise’s weaknesses include drawbacks or flaws that must be handled, strengthened, and developed for the long-term benefit of the business. The major flaw of this business was laborious processing activities that led to low productivity, especially in wrapping and tying the products. It took two to three hours to finish tying and wrapping about 144 pieces or 48 bundles of squash suman. In addition, there needed to be more workers, so the processing activities had difficulty meeting the required volume and took prolonged operation. Workers had to multitasking. Due to this manual method, it took longer time of processing products. The enterprise also need to provide proper and speedy equipment to ensure the production activities are completed on time. Moreover, the suman products were easily spoiled or had a shorter shelflife; Thus, they needed to dispose it immediately to the market. This gives offlimits to the enterprise to deliver outside Isabel, Leyte. Another area for improvement was limited capital, which restricted the business's chance to expand its production volume. Entering the market without adequate funds prevented them from competing with well-established competitors. Opportunities Opportunities are outside forces advantageous for the enterprise. It provided the enterprise with a tactical advantage and an excellent opportunity for advancement, both of which had benefitted growth and expansion. One 38 opportunity is that the Isabelanons be aware about the product, and the tourism department might recommend it as "pasalubong" item. Once many knew about it, the demand might be increased as well as a great possibility to increase the quantity of production, especially during special occasions (i.e. fiestas, birthdays, Christmas). Since the enterprise current product distribution was just within Isabel only, so it had to market the products in areas like Palompon, Merida, and Ormoc to widen the distribution channel. Also, to increase sales, the enterprise has to create various flavors to give customers options according to their preferences. The alternative flavors will be squash suman with “latik" or caramelized coconut with chocolate flavor. Even though some of the ingredients of the product were not available, like glutinous flour, upon knowing the existence of this products, many suppliers might be interested to provide raw materials in the nearest area where the processing area is located. It will become a substantial supply of raw materials in the locality. Threats The enterprise had various competitors producing products with a similar purpose as snacks during breaktime. There were existing homemade products processors and other stores like bakeries that could compete with the product. Also, it was threatened by the market's fluctuating price of squash veggies, among other things. Due to the unpredictability of raw material’s purchase price, it was risky. Depending on the supply and demand in the market, prices may go up or down. In this case, only a small quantity of products will be produced at a high price. Secondly, there would be fierce competition in similar industries regarding the supply of raw materials which is not favorable for the enterprise. 39 Table 5. SWOT analysis matrix for the NLTB Enterprise at Matlang Isabel, Leyte INTERNAL FACTORS Strengths Theproduct has a lower price compared to commercial snacks. Ready to eat a snack. Have a competitive taste and is nutritious or healthy for the human body. Accessible processing area Free delivery The only producer of squash suman. Free use of processing facility Direct procurement of raw materials Weaknesses Laborious process Lack of workers Manual method of processing Lack of equipment or tools High perishability of the product Limited capital EXTERNAL FACTORS Opportunities Potential products to become pasalubong native delicacy Increase the volume of production to cater to more demands. Availability of a substantial supply of raw materials in the locality. Widen the area of distribution. Produce a variety of flavors Threats Existence of a more establish ed competitors The fluctuating price of raw squash in the market Rivalry in the supply of raw materials with related busines Strategy Formulation There were four combinations of strategies outlined in the Strengths and Opportunities (SO), Strengths and Threats (ST), Weaknesses and Opportunity (WO), and Weaknesses and Threats (WT). At least one best strategy was the enterprise's main focus that addressed the main problem. SWOT offers strategic management and planning to pinpoint the advantages and disadvantages of business competitiveness. When formulating a strategy, information in SWOT was used by the enterprise hoping to develop the best methods needed. 40 Avail More Promotional Strategies By giving flyers, joining any business quorum related to processing such as in seminars or training that will help to enterprise by giving wide range of skills and an experienced, and also joining in any competition, displaying products in exhibits, applying sales talk and posting advertisement via Twitter and Instagram, sales can be increased. Entering the food competition will be a fantastic opportunity to get this product known to the general public. Hire a Piece-Rate Worker for Wrapping and Tying "Suman" By hiring piece-rate workers, the enterprise will scout for applicants within the neighborhood that are unemployed but qualified individuals. This is to speed up the wrapping and tying of suman, which are critical activities to do especially during peak season. The wage of each worker to be offered to them will be 50 centavos per piece. For every 100 pieces, the worker will earn 50.00 pesos. It will be acceptable for the workers as they will work harder and produce more to get higher wage like in a "pakyawan” system. Through hiring piece-rate employees it increased production and efficiency. Furthermore, it increases employee efficiency by keeping them busy working hard to meet the set goals. Another factor is that employees are aware that they will be paid more if they complete their work efficiently and quickly, so they put in more effort. Negotiate a Regular Supplier of Primary Raw Materials with a Longterm Contract Agreement Negotiating a supplier is a good way to ensure a regular supply of raw materials, get more bulk and become a priority of the suppliers. When there is more demand, they can immediately process more raw materials can be available. Acquiring raw materials in nearby barangays, from small farm 41 owners, including Mr. Orias at Brgy. Tolingon and Honan is a good idea. Through this negotiation, the enterprise may set a five-year contract to close the deal, so that there will be sustainability of supply of these raw materials and meet the target volume for processing squash suman. Purchase Additional Processing Equipment Purchasing coconut grater, presser machine, and 3-layered steamer can speed up work activities. This will provide a long-term advantage to the firm. Since the workers would no longer take additional transportation costs to buy coconut milk and meat at Isabel town market. The enterprise must set aside a budget amounted 15,000 pesos and will look for those machines in Ormoc City. The target amount to purchase of coconut grater is around 199 to 300 pesos if purchasing through online, however in local market it cost around 500 to 900 pesos, another is the presser machine that is around 10,000 to 12,000 pesos both online and local market. Lastly, the steamer would cost around 800 to 900 pesos both online and local market. By this equipment, processing could minimize workers’ workload and speed up work activities. Once the enterprise can purchase this equipment, it might lower the cost and be able to produce the desired target volume. 42 Table 6. Strategy Matrix for the NLTB Enterprise at Matlang Isabel, Leyte INTERNAL FACTORS EXTERNAL FACTORS OPPORTUNITIES Potential pasalubong native delicacy. Increase the volume of production to cater to more demands Widen the area of distribution. Produce a variety of flavors. Availability of a substantial supply of raw materials in the locality. THREATS Existence of more establish competitors The fluctuating price of raw squash in the market. Rivalry in the supply of raw materials with related business. STRENGTHS The product has a lower price compared to commercial snacks. Ready to eat snack. Have a competitive taste and is nutritious or healthy for the human body. Accessible processing area Free delivery The only producer of squash suman. Free use of processing facility Direct procurement of raw materials. SO Strategies WEAKNESSES Laborious process Lack of workers Manual methods of processing Lack of equipment or tools High perishability of the product Limited capital 1. Increase sales, advertise 1. Hire one (1) a piece-rate more promotional strategies (flyers, business quorum and competition, exhibits, Twitter). 2. Contact resellers for the product in the locality. 3. Negotiate regular suppliers of primary raw materials for a long-term contract agreement. worker for wrapping/tying "Suman." 2. Purchase additional processing equipment 3. Distribute finished products by hiring resellers and in the school canteens 4. Invest additional capital for business expansion ST Strategies 1. Offer trade discounts to WO Strategies WT Strategies 1. Hire a piece-rate worker resellers for wrapping/tying "Suman." 2. Accept orders for 2. Purchase additional reservation and produce more products 3. Negotiate regular suppliers of primary raw materials for a long-term contract agreement. processing 3. Distribute finished products by hiring resellers and in the school canteens 4. Invest additional capital for expansion 43 SO Strategies In this strategy, offering more promotional strategies can increase sales by giving flyers, joining any business quorum and competition, displaying products in exhibits, talking in sales, and posting advertisements via Twitter and Instagram. Entering the food competition is the key to the product and enterprise will be promoted in Isabel and other towns. On the other hand, it is the best way to consume the product immediately because the shelf life of squash suman is short, within three days. In order to prevent spoilage, it needs to market immediately after production. The enterprise should contact resellers in the Isabel area to spread the distribution. Moreover, negotiating with a supplier is a good way to ensure a regular supply of raw materials, get more bulk and become a priority of the suppliers. When there is more demand, they can immediately process as many as the raw materials are available and acquire in nearby barangays for raw materials, those small farm owners, including Mr Orias at Tolingon and in Honan. Through this negotiation, the enterprise set a five-year contract to close the deal, and there will be the sustainability of supply and meet the target volume for processing Squash Suman. WO Strategies Hiring one (1) piece-rate workers in this strategy will help avoid delays in activities, especially in wrapping and typing each Suman. They will convince those unemployed individuals, especially in the neighborhood. They will offer the price of each Suman at 50 centavos per piece. For every 100 pieces, the worker will earn 50.00 pesos. It will be acceptable for the workers as they will 44 work like a "pakyawan" system. The enterprise has to buy equipment or machines for convenience and speed up jobs. It is preferable to buy a grater, presser of coconut, and steamer with higher capacity. It gives the enterprise smooth, efficient processing and creates more product volume. To minimize the perishability of the product, they have to find resellers and distribute it in school canteens. Since the enterprise needs a regular supply, it must add capital to provide advance payment to raw materials suppliers. ST Strategies Offer trade discounts to resellers who will purchase in bulk. This can penetrate the market by adjusting the price when the volume of orders. They cannot compete with the existing competition in Isabel. If there are many orders, the enterprise will accept the reservation of the product. To avoid the rivalry of raw materials, negotiate a long-term agreement with small farms or backyard sellers by supplying them regularly at lesser prices. WT Strategies Strategies here are similar to WO strategies, requiring a piece rate worker to fasten the slow process of processing the products. Hiring will be done soonest at a rate of 0.50 per piece. Another thing will be to purchase a grater with a presser machine for coconut and three layers steamer. Grater for coconut will take advantage of the enterprise to lower the time consumption in processing and lessen the cost of transportation in buying coco milk or meat in the town. Moreover, the steamer can increase the volume of production. To meet the shelf life of suman, the products must be distributed to the resellers 45 and school canteens. Lastly, it should invest additional capital in paying the suppliers, especially buying bulk raw materials. Strategy Selection Most information given in WO strategies had a huge impact on running the enterprise. Weakness-Opportunities included laborious processes, lack of equipment, and tools, lack of workers, manual processing methods, high perishability of the products, and limited capital. Using these weaknesses had to convert into positive opportunities to solve the main problem. Among the issues, the major concern of the enterprise was the laborious process of activities that led to low productivity. This problem would be solved by hiring a piece rate worker to wrap and tie squash “suman” especially during peak season. This strategy will speed up the processing activities, allowing the enterprise to produce more product volume. At times of high demand, with the availability of products, the enterprise can deliver on time, avoid spoilage, avoid opportunity losses and meet the production and sales target. Strategy Implementation The business must put the chosen strategy into practice to realize it accordingly in Table 7. The persons responsible, the resources required, the estimated dates, and the step-by-step actions were stated. The possible products must be continuously improved and re-operated for another operation cycle after the enterprise development study periods. The chosen strategy will be implemented with a target date of April 2023 and onwards. Before implementing this plan, the enterprise will set the cost price for each product as payment for the piece rate worker. Second is scout for piece 46 rate worker by posting announcement of hiring. Third is hire the worker based on set qualification. Fourth is orient the workers for job familiarization. Fifth is Give assignment to the workers and lastly, Payment of workers’ wages based on their units of production (P0.50 per piece). Within one month, the strategy will be implemented. Table 7. Action plan for NLTB Enterprise at Matlang, Isabel, Leyte ACTION PLAN PERSON RESPONSIBLE RESOURCES NEEDED TIMELINE Set the cost price for Developers each product as payment for the piece rate worker Record of cost price Office Supplies Manpower Cash (5,000) April 1, 2023 (1 day) Scout for piece rate worker by posting announcement of hiring Office Supplies Manpower Cash (8,000) April 2-5, 2023 (4 days) Hire the worker based Overall Operation on set qualification In-charge Office Supplies Manpower Cash (8,000) April 7-9, 2023 (3 days) Orient the workers for Workers job familiarization Raw materials Manpower Cash (5,000) April 15-17, 2023 (2 days) Give assignment to Marketing the workers Incharge Communication Transportation Manpower Cash (5,000) April 18-19, 2023 (2 days) Payment of workers’ Financial wages based on Incharge their units of production (P0.50 per piece) Calculator Gadgets Manpower Cash (3,000) April 28, 2023 (1 day) Developers 47 ENTREPRENEURIAL SKILLS DEVELOPED PEC Analysis Personal Entrepreneurial Competencies (PEC) Analysis is a method for evaluating the individual competitive characteristics of an entrepreneurial evaluation. These qualities aid in developing entrepreneurial attitudes and behaviors; knowledge, time management, consistency, and creativity are among the characteristics of an entrepreneur. Personal Entrepreneurial Assessment After completing the enterprise project, the authors created a few traits of professionals. In addition, the authors also gained knowledge and improved working skills. (see Table 8). Table 8. Summary of skills developed during the conduct of the project of NLTB Enterprise at Matlang, Isabel, Leyte SKILLS DEVELOPED WHAT LED YOU TO DEVELOP THAT SKILL? (BASED ON PEC) KNOWLEDGEABLE The enterprise encountered problems, and the developers had to learn lessons to improve their management performance. They got knowledgeable in processing the product and how to market them. TIME MANAGEMENT They were time conscious while processing products and delivered them on time. CONSISTENT CREATIVE Consistent in producing good quality products, how they dealt with customers, and the effort spent maintaining good relationships with the developers. The developers were creative in designing the product label. Creativity in the product taste and in advertising the products. 48 Knowledgeable During an enterprise's development, the enterprise developers gain additional knowledge during the actual processing of making squash suman and marketing the products to the customers. The enterprise encountered problems, and the developers had to learn lessons to improve their performance in managing the business. Time Management During an enterprise's development, the developers were conscious of time by systematically finishing processing on time and their activities. Also, they delivered the products on time to the customers to have better service and ensured they were received by customers fresh and in good taste. Consistent During the enterprise’s development the developers become consistent in many things. The developers ensured to maintain a good quality of the products; they learned to handled customers nicely and consistently in contact with them for orders. Also, the developers maintained their effort to maintain good relationships among the customers. Creative In enterprise, a mindset that enables the developers to solve difficulties creatively and see opportunities where there once were only obstacles. The developers were creative during the actual processing in designing the product label. In addition, the developers also ensure that the advertisement is attractive, with color words and creative communication. They also put creativeness in the product's taste. 49 CONCLUSION AND RECOMMENDATION Conclusion The establishment of the squash suman processing enterprise at Matlang, Isabel, Leyte was successfully developed by the four (4) business partners. The enterprise consisted of several operational tasks that workers needed to accomplish. Thus, the developers required more knowledge to manage the business properly. Given the limited number of workers, it needed additional workers to help in producing larger product volumes when the demand increased. The processing activities required much time as it was manually done making it a lengthy process. The workers had to work overtime to meet the target volume. Squash suman must be finished early to deliver it to customers in good taste, sweet and freshly. Products can be advertised in many ways, like a Facebook page, word of mouth and peddling. It has the potential to become “pasalubong" item and a native delicacy of Isabel, Leyte. Many of the customers liked the taste and the health benefits it gives. In terms of financial performance, the business was not doing well. The income statement revealed that the enterprise barely made a net profit of 563.00 pesos after three months of operation. Its profitability ratios were not good also since its net profit margin (NPM) was 12.24 percent, and the ROI reached 14.07 percent. Moreover, its break-even price was 7.29 per piece 50 equivalent to 21.89 per bundle, and its volume of 368 pieces equivalent to 106 bundles. Recommendation According to the study's findings, business growth was feasible and timely. However, the business needs to expand because the products had the potential to compete with competitors’ products and be profitable to gain a better position in the market. The enterprise may grab many opportunities, particularly a possible increase in demand. With the low productivity of products caused by a laborious and lengthy process, it is recommended to hire piece rate workers (or pakyawan system) for wrapping and tying squash “suman”. This can help in speeding up process operation. The second alternative strategy will be purchasing an electric grater and presser for coconut to speed up the other critical activities. Purchased a 3-layered steamer is also advisable to produce a larger volume of products. These could eliminate the manual processing that delayed the delivery of products, also it suggests to hire a delivery worker to deliver the product to the customers directly and timely Another recommendation is to train workers, as this leads to more productivity and higher-quality work output, as well as better ability to manage conflict, stress, and pressure at work. Job satisfaction can also be boosted, and knowledge, communication skills, and attitudes may all be improved, lastly, Enhancing time management and scheduling activities beforehand are further recommendations. Planning the activity in advance can help the business manage production effectively and set targets within reachable time frames. 51 REFERENCES AMA. (January 10, 2023). Definitions of marketing. American Marketing Association. Retrieved on February 11, 2023, from https://www.ama.org/the-definition-of-marketing-what-ismarketing/ Bagui, R. (May 1, 2019.). Suman squash for a better sight with ground pork for a better life. Scribd. Retrieved on November 1, 2022, from https://www.scribd.com/document/408290649/Suman-Squash-foraBetter-Sight-with-Ground-Pork-for-a-Better-Life-docx Business Diary Philippines. (December 23, 2019). Value added products from squash (food business). Business Diary Philippines. Retrieved on January 27, 2023, from https://businessdiary.com.ph/849/valueadded-productsfrom-squash-food-business/ De la Cerna G. et al. (December 2021). Establishment of Ube-filled Coconut (Cocos nucifera) Macaroons Processing Enterprise at Santo Niño, Isabel, Leyte. Retrieved on January 27, 2023 Ganzon, M. (October 29, 2014). Suman: origin and benefits. Juan's Kakanin. Retrieved on January 27, 2023, from https://juankakanin.wordpress.com/2014/10/27/suman-originandbenefits/ Robbins, O. (June 17, 2022). Top health benefits of Squash + how to prepare and eat it. Food Revolution Network. Retrieved January 27, 2023, from https://foodrevolution.org/blog/health-benefits-of-squash/#:~:text= Squash%20Nutrition&text=Squash%20are%20good%20sources %20of, and%20good%20for%20the%20gut. Spengler, T. (March 4, 2022). How to grow kalabasa philippine squash. Hunker. Retrieved January 27, 2023, from https://www.hunker.com/13406992/how-to-grow-kalabasaphilippinesquash 52 APPENDICIES 53 APPENDIX A DETAILED PROCESSING ACTIVITIES IN MAKING SQUASH SUMAN Raw squash vegetable preparations include: Washing The raw squash was thoroughly washed to remove dirt from the squash skin and make it clean. Using flowing water, washing took 2 to 3 minutes. Peeling of Squash Peeling the squash required effort because its skin was thick. Peeling the squash took 10 to 15 minutes, depending on how much squash were peeled. The squash was peeled with a knife, while the seeds and pulp were removed. In the first and second production cycles, nine kilograms (9 kgs) of squash were prepared for peeling and the seeds were removed. It had a net weight of eight kilograms of raw squash used. On the third production cycle, seven kilograms of squash were peeled with seeds remove resulting to a net weight of six kilograms. In the last production cycle, the ten (10) kilograms of squash had net weight of nine kilograms. Slicing of Squash After peeling the squash, it was sliced thinly to make it easier to cook and soften it. Slicing squash spent 5 to 10 minutes, and time will vary depending on the number of squash sliced. To speed up the cooking of squash, the cuts of squash were thin and flat. Knife and chopping board were used to slice it into pieces. 54 Straining of Squash After slicing the squash, it was placed in a strainer to wash, drain the water, and separate the small particles or waste material. It took one minute to do this activity, in which one worker is involved. Mature Coconut Milk Preparations Breaking the Coconut This activity required force for dehusking and breaking the coconut. Removing off the remaining husk at the tip of the coconut was done using sharp machete and breaking the hard shell of coconut was followed. The coconut was rotated by hands and cracked using the backside of a “machete” against the side of coconut. It took almost 3 minutes to do the task especially for the nonexpert worker. Grating After cracking the coconut, the next step was to grate the coconut to gather the coconut meat. It was facilitated using traditional coconut grater. It took about 5 to 10 minutes doing this process since 10 pieces of coconuts are required for the one recipe. Squeezing of Grated Coconut About 3 to 5 glasses of clean water was added over the coconut grated for mixture before squeezed. It was placed in a mixing bowl then the coconut was poured with water and mixed together thoroughly while squeezing the grated coconut meat with the two hands. This can be done within 2 minutes by one worker. 55 Straining The coconut milk was poured through a strainer into another pan to ensure pure coconut milk was added only to the one recipe of squash suman. Sweetened Coconut Strips “Bukhayo’ Preparations Breaking the Young Coconut The first step was removing the husk, and once the coconut shell showed up, it was directly broke using a machete. Shred and Scraped the Coconut Meat With the use of manual handy scraper and spoon, the activities were accomplished. Next, the inner surface of the coconut meat was slightly shred into a lengthwise strip. The worker can complete this activity within 3 to 4 minutes. The scraped coconut meat was prepared for cooking. Cooking of Coconut Strips When strips of young coconut were prepared, these were added with its own buko juice and cooked together. The buko juice was just estimated 2 to 3 glasses depending if the coconut meat was already sticky or cooked. It was mixed with 1 ½ kilos of brown sugar and 1 ½ teaspoon vanilla extract. It was made sure that sugar was dissolved completely and the mixture thickened. Then the young coconut strips were cooked in a pan until it turned slightly brown. It was stirred well so that syrup will coat to the young coconut strips or bukhayo and cooked well. Once every basic raw ingredient like sliced squash and coconut milk were ready, then activities below were done: 56 Mixing of Squash and Coconut Milk These two ingredients were mixed in a casserole to be ready for cooking. Cooking and Mashing the Squash together with Coconut Milk After cutting the squash into slices, it was combined with the coconut milk and cooked within 20 to 30 minutes until it was soft enough to be mashed. Boiling took additional one hour and 30 minutes to complete. Danilo Bernales Jr. was in-charge of this processes. Cooling of Cooked Squash After cooking the squash suman, it was set for cooling for about 3 to 5 minutes then mixed with other ingredients. Sifting of Glutinous Flour Glutinous flour was sifted to remove any lumps allowing for a more accurate measurement. Mixing of Cooked Squash with the Flour To achieve the desired quality and taste, the cooked and mashed squash was combined with glutinous flour and manually mixed. This took between 10 to 20 minutes to thoroughly mix the ingredients. Preparations for Banana Leaves for Wrapping Cutting of Banana Leaves into Rectangular Shapes The banana leaves used was fresh in order to easy in wrapped and not easily crumpled. Before dipping the leaves in boiling water, the leaves was cut in a rectangular shaped in 12 inches long. Darren Nacua and Sheryl Tablate were in-charge in this process. 57 Boiling of Water for Banana Leaves Before dipping the banana leaves, first thing to do was boiling water in a casserole in 1 liter of water for few minutes in a high heat in order to speed up the boiling. Dipping the Banana Leaves in the Boiled Water Before filling the sweetened coconut strips and once the boiled water was ready, the cut leaves were dipped in to the hot water for few minutes or sometimes when in a hurry, the leaves were heated over the flame. Filling of Sweetened Coconut Strips “Bukhayo” Before wrapping, about 3 to 4 spoons or 100 grams of mashed squash suman was spread over each banana leaf wrapping medium, then it was filled in with sweetened coconut strips or bukhayo. It provides the product with sweeter taste that blend well with the mashed squash. Wrapping Once the mixture was filled with bukhayo already, it was rolled to form a cylindrical shape. Then the dirty parts of the leaves outside was wiped for better appearance. Wrapping took 40 to 50 minutes. Usually, about 30 to 45 pieces were wrapped at one time. Steaming After wrapping the suman these were steamed for 30 to 40 minutes. These were arranged according to the capacity of the 2-layered steamer. 58 Cooling After steaming, the squash suman were taken from the steamer, and laid down on the table for cooling at approximately 3-5 minutes. Tying (Using Cotton Twine String) After 5 minutes of cooling, the suman were tied using cotton twine string on both ends. Tying took 40 minutes to an hour depending on the product to produce to finish per cycle. Binding After tying up the products individually, the squash suman were bounded into three (3) pieces per bundle. Weighing The finished products of squash suman were weighed in bundles of 300 grams. The products were ready for labeling after weighing. The weighing scale with 1kilogram capacity was used in the activity. Labeling Three pieces of squash suman were bounded with vinyl sticker. The packaging was transparent so that customers could see the content, which drew customers’ attention. The leaves were adhered with a sticker label indicating the product’s name, net weight, contact number, FB account, expiration and manufacturing date, and enterprise address. Refrigerating After all the processes, the squash suman were refrigerated in order to lengthen the shelf life of the product and maintain its better taste or avoid 59 spoilage before seven days. The refrigerator of the enterprise had limited space so they sold the products to the market immediately. 60 TERM Coconut meat Appendix B DEFINITION OF TERMS DESCRIPTION It is the main raw material used in making “bukhayo” or coconut strips for filling in the squash suman. Coconut milk It is use to thicken the mixture in the processing squash suman. Cutting board A Enterprise A project developed by the students to produce squash suman for profit, as well as the willingness to engage in risky or difficult action. Grater It was used to grate or shred the coconut meat into strips to make into “bukhayo”. Knife It was used for slicing the squash into pieces to easily cook it. Marketing An activity done to promote and sell the squash suman products, including market research and advertising. Measuring Spoon It was used to measure various quantities of liquids such as vanilla extract, flour, and other ingredients. Mixing Bowl A utensil used to combine or mix all of the ingredients, including the squash and flour. Partnership The form of business consisting of two or more business partners like NLTB Enterprise. Processing A set of activities from preparation of raw materials up to finished products produced like squash suman. Sifting A process using sifter tool with perforated holes for breaking out any lumps in the flour. Squash The primary raw materials used in making squash suman. flat piece of wood used when slicing the raw squash. 61 (Concluded) TERM Squash sticky rice cake DESCRIPTION The finished products of NBTL Enterprise made from squash with coconut milk, and filled with sweetened coconut strips, and wrapped in banana leaves. Steamer It was used to steam the squash suman, to become edible, have good appearance, and absorb completely the flavor. Timer It is a device that can be used to measure time for in processing of cooking, steaming, and other activities in processing squash suman. 62 Appendix C LETTER OF PERMISSION TO CONDUCT MARKET SURVEY Dear Respondent, Greetings! We are the student of VSU-Isabel pursuing a BSAB (Bachelor of Science in Agribusiness). As part of our practicum, we are required to conduct a survey for our enterprise development study entitled: “Squash-Based Sticky Rice Cake Processing Enterprise in Matlang, Isabel, Leyte”. Being identified as one of the respondents of the study, please answer the attached questionnaire honestly. The survey will require approximately 5-10 minutes to complete. Thank you for taking the time to assess me in my research study. The data gathered will be strictly kept confidential and used for academic purposes only. The purpose of this enterprise is to support sustainable squash suman filled with coconut processing while also actively promoting the industry by using good quality squash, coconut and other ingredients in "Squash Suman". The intension of this survey is to collect information that will aid in the completion of the enterprise development study entitled "Squash-Based Sticky Rice Cake Processing Enterprise at Matlang, Isabel, Leyte." This survey aims to achieve the following objectives: 1. to distinguish the level of awareness of consumers; 2. to assess whether the Squash Suman product have reached customer’s level of satisfaction; 3. to determine which product attributes, need for improvement to gather suggestions and feedback for the improvement of 4P’s (Product, Place, Price, and Promotion) strategy of the enterprise In adherence to Data Privacy Act of 2012, this form collects your personal information for " Squash suman processing enterprise in Matlang, Isabel, Leyte" only. Your data will be stored securely and will be used solely for the research and documentation of the university. Please check AGREE if you voluntarily consent to provide VSU with your data. I AGREE to provide VSU with my personal data for the “Squash-Based Sticky Rice Cake Processing Enterprise in Matlang, Isabel, Leyte” survey. I DISAGREE to provide VSU with my personal data for the “SquashBased Sticky Rice Cake Processing Enterprise in Matlang, Isabel, Leyte” survey 63 Appendix D SURVEY QUESTIONNAIRE FORM GENERAL INFORMATION Name(optional):______________________ Sex:_______________________ Age:____________________________ Civil Status: ____________________ Home Address: _________________________________________________ Occupation/Position: _____________ Educational Attainment: __________ Monthly Income: _________________ The purpose of this enterprise is to support sustainable squash suman filled with coconut processing while also actively promoting the industry by using good quality squash, coconut and other ingredients in "Squash Suman." The intension of this survey is to collect information that will aid in the completion of the enterprise development study entitled " Squash-Based Sticky Rice Cake Processing Enterprise at Matlang, Isabel, Leyte." This survey aims to achieve the following objectives: 1. to distinguish the level of awareness of consumers; 2. to assess whether the Squash Suman product have reached customer’s level of satisfaction; 3. to determine which product attributes need for improvement; 4. to gather suggestions and feedback for the improvement of 4P’s (Product, Place, Price, and Promotion) strategy of the enterprise. Product: Squash Suman I. AWARENESS DATA 1. Are you aware of suman snack product? [ ] Yes [ ] No 2. Do you buy suman snack product? [ ] Yes (If yes, proceed to [ ] No ( If no, answer questions 3-6 question number 7-9) and proceed to part II) 3. If no, why don’t you buy suman snack products? [ ] high price [ ] taste [ ] unavailability [ ] others, pls. specify ____________. 4. What similar snack products do you buy? [ ] rice cake suman (biko) [ ] moron 64 [ ] sweet potato suman [ ] others, pls. specify ____________ 5. How often do you buy those similar snacks products? [ ] once a day [ ] twice a week [ ] once a week [ ] others, pls. specify ____________ 6. How many packs do you usually buy at a time? [ ] 1 pack [ ] 3 packs [ ] 2 packs [ ] others, pls. specify _____________ 7. If yes, how did you get to know about the products? [ ] in the department stores [ ] through friends/relatives [ ] in the public market [ ] through publications & pamphlets [ ] through social media [ ] others, pls. specify ____________ 8. How often do you buy these Suman products? [ ] once a day [ ] twice a week [ ] once a week [ ] others, pls. specify ____________ 9. How many packs do you usually buy at a time? [ ] 1 pack [ ] 3 packs [ ] 2 packs [ ] others, pls. specify _____________ II. PRODUCT ATTRIBUTES RATING You have been presented with a product sample and rate it according to your degree of preference for color, appearance, texture, taste, flavor, and general acceptability. On the table, put your score on the space provided based on the following rate: 1. Not Satisfied at All 2. Slightly Satisfied 3. Neutral 4. Very Satisfied 5. Extremely Satisfied ATTRIBUTES 1 Aroma Appearance Flavor Taste Palatability 2 3 4 5 65 General Acceptability - III. OTHER COMMENTS/SUGGESTIONS: 1. Are you willing to buy the squash suman snack product if available in the market? [ ] yes [ ] no 2. How many percent of your volume consumed on similar products are you willing to substitute with Squash filled with Coconut based snack products? [ ] 10 % [ ] 20 [ ] 30 % [ ] 40 % [ ] 50 % [ ] others, pls. specify _________ SUGGESTIONS FOR PRODUCT IMPROVEMENT: _____________________________________________________________ Thank you so much for your cooperation and valuable feedback. Researchers: Bernales, Danilo M. Jr. Lauron, Francis John B. Nacua, Darren A. Tablate, Sheryl Mae G. 66 APPENDIX E RESULTS OF THE MARKET SURVEY Demographic Characteristics of Respondents Among the 30 respondents, majority (73.33%) of them are females while the rest (26.67%) are males (shown in Table 1). Appendix 1. Gender of respondents GENDER FREQUENCY RESPONSES (%) Male 8 26.67 Female 22 73.33 Total 30 100.00 Most (20%) of the respondents belong to the age bracket of 21-30 years old and the least (3.33%) belongs to the age bracket of 31-35, 46-50 and 61 years old. Appendix 2. Age of the respondents AGE FREQUENCY 15-20 3 21-25 6 26-30 6 31-35 1 36-40 3 41-45 3 46-50 1 51-55 4 55-60 2 61 1 TOTAL 30 RESPONSES (%) 10 20 20 3.33 10 10 3.33 13.33 6.68 3.33 100.00 Among the 30 respondents, both married and single are (43.33%) while the (6.68%) are separated. 67 Appendix 3. Civil status of respondents CIVIL STATUS Married Single Separated No Response Total FREQUENCY 13 13 2 2 30 RESPONSES (%) 43.33 43.33 6.67 6.67 100.00 Majority of the 30 respondents came from Brgy. Matlang (50%), Brgy. Libertad, Isabel, Leyte. (23.33%) while both Brgy. Tolingon and Brgy. Honan got 10 percent, and from Brgy Consolacion, Cebu (6.67%). Appendix 4. Home address of respondents HOME ADDRESS FREQUENCY RESPONSES (%) Tolingon 3 10 Matlang 15 50 Honan 3 10 Libertad 7 23.33 Consolacion, Cebu 2 6.67 TOTAL 30 100.00 Awareness of Respondents On The Existence Of Suman The researchers conducted survey of 30 random individuals in selected barangays of Isabel, Leyte. Majority (96.67%) of the respondents were aware of squash suman product and (3.33%) were not aware of the said product. Appendix 5. Awareness on the existence of Suman AWARENESS FREQUENCY RESPONSES (%) Yes 29 96.67 No 1 3.33 Total 30 100.00 Majority (96.67%) of the respondents have experienced in buying suman, however, (3.33%) have not experienced in buying suman. 68 Appendix 6. Buying decision of respondents BUYING DECISION FREQUENCY RESPONSES(%) Yes 29 96.67 No 1 3.33 Total 30 100.00 Among the 30 respondents, majority (63.33%) sourced their awareness of suman through friends and relatives followed by those who learned through the public market with (16.67%). Appendix 7. Source of the respondents’ awareness SOURCE FREQUENCY RESPONSES(%) Public Market 5 16.67 Social Media 2 6.67 Department Store 0 0 Friends/ Relative 19 63.33 Publications & Pamphlets 1 3.33 No Response 3 10 Total 30 100.00 Among the 30 respondents, 36.66 percent of them usually buy two 2 packs of products, 26.66 percent buy three (3) packs of products and also 23.33 percent usually buy 1 pack of product. Appendix 8. Quantity of purchase in buying BUNDLE FREQUENCY 1 7 2 11 3 8 Others 3 No response 1 Total 30 RESPONSES(%) 23.33 36.66 26.66 10 3.33 100.00 Attributes Rating of Squash Suman The questionnaire used 5-points scale rating, wherein 5 is Extremely satisfied, 4 is Very satisfied, 3 is Neutral, 2 is Slightly satisfied, and 1 is Not at all Satisfied. 69 Based on the result of the survey, majority of the respondents “extremely satisfied” the squash suman in terms of all of its attributes namely: aroma, appearance, flavor, taste, palatability, and general acceptability. Appendix Table 9. Respondents’ product attributes rating of the Squash Suman 1 2 Not Satisfied at all Slightly Satisfied ATTRIBUTES 3 Neutral 4 Very Satisfied 5 Extremely satisfied Total Frequenc Response Frequen Respons FrequenResponse Frequen Respons Frequency Response% Frequency y % cy e% cy % cy e% Aroma 0 0 0 0 4 13.3 9 30 17 56.66 30 Appearance 0 0 0 0 2 6.67 4 13.3 24 80 30 Flavor 0 0 0 0 0 0 3 10 27 90 30 Taste 0 0 0 0 1 3.33 3 10 26 86.66 30 Palatability 0 0 0 0 1 3.33 3 10 26 86.66 30 General Acceptability TOTAL 0 0 0 0 0 0 2 6.67 28 93.33 30 0 0 0 0 8 86.96 24 79.97 148 493.31 180 70 71 Other Comments and Suggestions All (100%) of the respondents are willing to buy squash suman if it will be available in the market (shown in Table 10). Appendix Table 10. Willingness of the respondents to buy squash suman WILLINGNESS TO BUY FREQUENCY RESPONSES (%) Yes 30 100 No 0 0 Total 30 100.00 Majority (36.67%) of the respondents are willing to substitute 50 percent of their current suman consumption with squash suman, and some (26.67%) are willing to substitute at 30 percent (Table 17). Appendix Table 11. Percentage that respondents’ current consumption of suman they are willing to substitute with squash suman SUBSTITUTION FREQUENCY RESPONSES (%) 10% 2 6.67 20% 3 10 30% 8 26.67 40% 5 16.67 50% 11 36.67 Others 1 3.33 Total 30 100.00 Generally, among the 30 respondents, (23.33%) or only 7 respondents had comments, and 76.68 percent had no comment. The comments were to increase aroma / wrap it well, need more sugar, good enough, nothing to 2improve, thin the coconut strips, perfect, or make your product bigger (shown in Table 12). 72 Appendix Table 12. Comments and suggestions of the respondents regarding the product SUGGESTION/COMMENTS FREQUENCY Increase Aroma / wrap it well 1 Need more sugar 1 Good enough 1 Nothing to improve 1 Thin the coconut strips 1 Perfect 1 Make your product bigger 1 No response 23 Total 30 APPENDIX TABLES 74 Appendix Table 1. Pre-operating activities of NLTB Enterprise at Matlang, Isabel, Leyte ACTIVITY OCTOBER 2022 NOVEMBER 2022 Preparation and submission of Oct. 4 Case Study Proposal Oct. 5 Approval of the Case Study Proposal Procurement of Raw Materials Oct. 19 Product free tasting and survey Oct. 21 Approval of the Case Study Proposal for mass production Nov 14 Appendix Table 2. Gantt chart of activities at NLTB Enterprise at Matlang, Isabel, Leyte ACTIVITY Submission of Case Study Proposal OCTOBER 2022NOVEMBER 2022 DECEMBER 2022-JANUARY 2023 Oct. 4 Oct. 18 Approval of the Case Study Proposal Oct. 19 Procurement of Raw Materials Product Free Tasting Oct. 21 and Market Survey Approval of the Enterprise for Mass Production The actual production of squash suman Advertisement of the product Nov. 14 Nov. 23, 27 Dec 5, Dec 11 Nov 23- Dec 13 FEBRUARY 2023 75 Appendix Table 2. (Concluded) ACTIVITY OCTOBER 2022NOVEMBER 2022 DECEMBER 2022JANUARY 2023 FEBRUARY 2023 Dec 17 – Jan 5 Drafting the study and Presentation of Case Study Report Jan 9-25 Oral Defense for the Case Study Report Feb 6 Final submission for Case Study Manuscript Appendix Table 3. Employees’ profile of NLTB Enterprise at Matlang, Isabel, Leyte POSITION QUALIFICATION Overall Male, Operation 22 years old, In charge BSAB Graduate or any business related course, with leadership skills Marketing Male, In charge 22 years old, BSAB Graduate or any business related course, With or without experience DUTIES COMPENSATION BENEFIT In-charge of 50% profit share planning and decision making Compleme ntary snacks In-charge of 50% profit share advertising, delivery, and other marketing tasks Compleme ntary snacks 76 Appendix Table 3. (Concluded) POSITION QUALIFICATION DUTIES COMPENSATION Production Female, In charge 22 years old, BSAB Graduate or any business related course, With or without experience Monitored 50% profit share and controlled the production process, and raw materials Financial In charge Made the financial report of an enterprise, did the cashiering and budgeting Female, 22 years old, BSAB Graduate or any business related course, With or without experience 50% profit share BENEFIT Compleme ntary snacks Compleme ntary snacks Appendix Table 4. Working hours at NLTB Enterprise at Matlang, Isabel Leyte WORKING TIME ACTIVITIES DONE 8:00 - 8:30 am Prepared all the raw materials 8:30 - 8:45 a.m. Washed all tools/utensils used for processing such as knife, measuring cups, mixing bowl, steamer, ladle and chopping board. 8:46 – 9:30 am Peeled squash and sliced into small pieces as well as grating the matured coconuts, scrapping of coconut meat and boiling the banana leaves. 9:30- 10:00 am Cooked the sliced squash together with coconut milk as well as cooking of coconut strips. 10:00-10:15 am 10:15-10:35 am Snack time Mixed the squash mixture with glutinous flour and stir for 20 minutes. 10:35-11:45 am Wrapped the cooked squash suman together with coconut strips. 77 Appendix Exhibit 4. (Concluded) WORKING TIME ACTIVITIES DONE 11:25am -12:15pm Steamed the wrapped squash suman for 40 minutes. 12:00 pm Lunch break 1:00 - 2:00 pm Tied, labeled and weighted the squash suman. 2:00 – 2:05 pm Cleaned the production area. 2:05 - 5:00 pm Marketed the products. Appendix Table 5. Procurement & Sources of raw materials of NLTB Enterprise at Matlang, Isabel, Leyte QUANTITY INPUT PER UNIT PURCHASE PRICE/UNIT TOTAL COST Squash 35 kls 20/kg 700.00 Vanilla extract 5 bottles 20/bottles 100.00 Brown Sugar 4 kls. 80 /kilo 320.00 Glutinous flour 7kls. 56/kilo 392.00 Salt ½ kilo 15/kl 15.00 10/pc 350.00 Young Coconut 35 pcs meat (for strips) Matured Coconut (for 39 pcs coconut milk) 10/pc 390.00 SOURCE Tolingon, Isabel, Leyte Pick & Bake Isabel, Leyte Pick & Bake Isabel, Leyte Pick and bake & Gina store Pick & Bake Isabel, Leyte Honan, Isabel, Leyte Honan, Isabel, Leyte FREQUENCY OF PURCHASE In bulk Weekly Weekly weekly Weekly Weekly Weekly 78 Appendix Table 5. (Concluded) QUANTITY INPUT PER UNIT Cotton twine 2 pcs string (lambo) PURCHASE PRICE/UNIT 68.00 Total TOTAL COST SOURCE 136.00 Pick & Bake Isabel, Leyte FREQUENCY OF PURCHASE Weekly 2,335.00 Appendix Table 6. Operation cycle of NLTB Enterprise at Matlang, Isabel, Leyte OPERATIONAL CYCLE 1st cycle 2nd cycle 3rd cycle 4th cycle TARGET KLS PCS 50 501 ACTUAL KLS PCS 14.4 144 DEVIATION KLS PCS 35.6 357 35.6 357 14.4 144 21.2 213 21.2 213 10.2 102 11 111 11 111 16.2 162 (5.2) (51) Appendix Table 7. Production volume of NLTB Enterprise at Matlang, Isabel, Leyte DATE OF PRODUCTION QUANTITY OF SQUASH USED (kls) QUANTITY OF SQUASH SUMAN PRODUCED (kls) QUANTITY OF SQUASH SUMAN (pieces) November 23, 2022 9 kls 14.4 kls 144 November 27, 2022 9 kls 14.4 kls 144 December 05, 2022 7 kls 10.2 kls 102 December 11, 2022 10 kls 16.2 kls 162 35 kls 55.2kls 552 Total 79 Appendix Table 8. Product rejects at NLTB Enterprise at Matlang, Isabel, Leyte DATE OF FINISHED PRODUCTS PRODUCTION GOOD QUALITY REJECTS (KLS) (PCS) (Grams) (PCS) November 23, 2022 14 kl 144 400 4 November 27, 2022 14 kl 144 300 3 December 05, 2022 10 kl 102 300 3 December 11,2022 16 kl 162 100 1 TOTAL 55 552 1.1kl 11 (1.99%) Appendix Table 9. Processing schedule of NLTB Enterprise at Matlang, Isabel, Leyte TIME IN 8:00 am WORKING TIME ACTIVITIES 8:00 - 8:30 am Prepared all the raw materials 8:30 - 8:45 a.m. Washed all tools/utensils used for processing 8:46 – 9:30 am Peeled the squash and sliced into small pieces. The matured coconuts were grated and shred the young coconut and prepared the banana leaves. 9:30- 10:00 am Cooked the sliced squash together with coconut milk as well as cooking of coconut strips 10:00-10:15 am Snack time 10:15-10:35am Mixed the cooked squash together with glutinous flour for 20 minutes. Wrapped the cooked quash together with coconut strips 10:35-11:45am 11:25am 12:15pm Steamed the wrapped squash for 40 minutes 12:00 pm Lunch break TIME OUT 5:00 pm 80 Appendix Table 9. (Concluded) TIME IN WORKING TIME ACTIVITIES TIME OUT 1:00 - 2:00 pm Tied/labeled and weighed the Squash Suman 2:00 – 2:05 pm 2:05 - 5:00 pm Cleaned the area of production Marketed the products Appendix Table 10. Sales report for NLTB Enterprise at Matlang, Isabel, Leyte DATE BUYER PLACE QUANTI UNIT SALES PERCENTYPE OF TY PRICE (PHP) TAGE (%) ORDERS SOLD (PHP) Nov. 23, 2022 Nov. 27, 2022 SUBT OTAL Bundl es Pc s Bundles Pcs Bund les Pcs Bundl es Pcs Online buyer Libertad 6 18 25 8 150 144 3.2 3.2 Online buyer Libertad 10 30 25 8 250 240 5.4 5.4 Online buyer Online buyer Online buyer Online buyer Honan 2 6 25 8 50 48 1.0 1.0 Libertad 3 9 25 8 75 72 1.6 1.6 Honan 5 15 25 8 125 120 2.7 2.7 Honan 4 12 25 8 100 96 2.1 2.1 Online buyer Online buyer Online buyer Online buyer Online Libertad 1 3 25 8 25 24 0.5 0.5 Libertad 2 6 25 8 50 48 1.0 1.0 Honan 3 9 25 8 75 72 1.6 1.6 Honan 3 9 25 8 75 72 1.6 1.6 39 117 25 8 975 936 22.8 22.8 81 Appendix Table 10. (Concluded) DATE BUYER PLACE TYPE OF ORDER QUANTI TY SOLD UNIT PRICE (PHP) Pc s Bun dles Pcs 120 2.7 2.7 Matlang NHS Matlang 5 15 25 8 6 18 25 8 150 144 3.2 3.2 Matlang 7 21 25 8 175 168 3.8 3.8 Matlang 3 9 25 8 75 72 1.6 1.6 Matlang 7 21 25 8 175 168 3.8 3.8 Matlang 2 6 25 8 50 48 1.0 1.0 Tolingon 4 12 25 8 100 96 2.1 2.1 Matlang 5 15 25 8 125 120 2.7 2.7 Honan 5 15 25 8 125 120 2.7 2.7 Matlang 1 3 25 8 25 24 0.5 0.5 Matlang 2 6 25 8 50 48 1.0 1.0 Matlang 3 9 25 8 75 72 1.6 1.6 Tolingon 1 3 25 8 25 24 0.5 0.5 Matlang 3 9 25 8 75 72 1.6 1.6 Honan 3 9 25 8 75 72 1.6 1.6 Matlang 3 9 25 8 75 72 1.6 1.6 Direct buyer VSU-IC 15 45 25 8 375 360 8.1 8.1 Direct buyer Matlang 19 57 25 8 475 456 10.3 10.3 Dec 11, 2022 Direct buyer Honan 20 60 25 8 500 480 10.8 10.8 Direct buyer Matlang 34 10 2 25 8 850 816 18.5 18.4 SUBT OTAL Direct 145 43 5 25 8 362 5 348 0 78.8 0 78.80 Dec 5, 2022 Bund les Pcs Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Direct buyer Nov. 27, 2022 Pc s PERCENTAGE (%) Bun dle s125 Nov. 23, 2022 Bun dles SALES (PHP) 82 Appendix Table 10.1. Summary of sales report for NLTB Enterprise at Matlang, Isabel, Leyte PRODUCT TYPE OF BUYER QUANTITY SOLD Bund Squash Suman SUBTOTAL Pcs UNIT PRICE (PHP) Bund Pcs SALES (PHP) Bund Pcs PERCENTAGE (%) Bund Pcs Online buyer 39 117 25 8 975 936 22 22 Direct buyer 145 435 25 8 3625 3480 78 78 184 552 4600 4416 100 100 83 APPENDIX FIGURES 84 Legend: 1. 2. 3. 4. 5. 6. 7. Entrance Mixing area Packing area Cooking area Washing area Comfort room Exit Appendix Figure 1. Physical layout of NLTB Enterprise at Matlang, Isabel, Leyte 85 Appendix Figure 2. Organizational chart of NLTB at Matlang Isabel, Leyte Enterprise 86 OPERATIONAL PROCEDURE DESCRIPTION The needed raw materials were squash, flour, salt, sugar, vanilla extract Squash / Matured and Young Coconuts Procurement of Raw Materials Pure ingredients used Processing Squash-Based Sticky Rice Cake No Yes Raw materials were checked based on quality and quantity. Squash, was checked based on the color, and hard skin and it is not damaged. Squash was the main ingredient in product processing. Coconuts were checked based also on brown cover of the while the young coconuts were checked based on its water content, lack the hairy husk and dark color. Based on their expiration dates, vanilla extract was tasted, and sugar was added for additional sweetness. Vanilla extract smoothen and improved the outcome of the squash suman's flavor. This product was processed manually because many procedures were involved particularly, grating and desiccating of coconuts to produce milk. The finished goods were examined for taste, appearance, scent, and consumer benefits. The color should be yellow and delicious, 5 inches and 100 grams per pieces. Labels and packaging were also taken into account. It is necessary to be aware of the product's shelf life. Appendix Figure 3. Operation flow of NLTB Enterprise at Matlang Isabel, Leyte 87 88 Appendix Figure 5. Documentation for processing squash suman products of NLTB Enterprise at Brgy. Matlang, Isabel, Leyte Appendix Figure 5.1. Danilo Bernales Jr., Darren Nacua, Sheryl Mae Tablate and Francis John Lauron were purchasing raw materials and Ingredients at Pick & Bake Store for the squash suman last November 21, 2022 Appendix Figure 5.2. Sliced squash for processing suman at Matlang, Isabel, Leyte last November 23, 2022 89 Appendix Figure 5.3. Sheryl Mae Tablate poured water to the grated coconut for Suman mixture at Matlang, Isabel, Leyte last November 23, 2022 Appendix Figure 5.4. Darren Nacua sifted the glutinous flour for Suman mixture at Matlang, Isabel, Leyte last November 27, 2022 90 Appendix Figure 5.5 Danilo Bernales cooked the sliced squash mixed with coconut milk at Matlang, Isabel, Leyte last December 5, 2022 Appendix Figure 5.6. Wrapping of squash suman using banana leaves at Matlang, Isabel, Leyte last December 5, 2022 91 Appendix Figure 5.7. Darren Nacua prepared the sweetened coconut strips (Bukhayo) at Matlang, Isabel, Leyte last December 5, 2022 Appendix Figure 5.8. Squash suman ready for steaming at Matlang, Isabel, Leyte last December 5, 202 92 Appendix Figure 5.9. Mrs. Managbanag visited the students during processing of squash suman at the enterprise in Matlang, Isabel, Leyte last December 11, 2022 Appendix Figure 5.10. Marketing of product to Mrs. Sajorda at Visayas State University Isabel, Engineering Department last December 5, 2022 93 Appendix Figure 6. Squash suman products of NLTB Enterprise at Matlang, Isabel, Leyte 94 Appendix Figure 7. Product distribution channel of NLTB Enterprise at Matlang, Isabel, Leyte 95 Appendix Figure 8. Promotional tools of NLTB Enterprise in Facebook at Matlang, Isabel, Leyte last November 18, 2022 APPENDIX EXHIBITS 97 Appendix Exhibit 1. Journal entries of NLTB Enterprise at Matlang, Isabel, Leyte DATE ACCOUNT DESCRIPTION RE DEBIT CREDIT F. (PHP) (PHP) 2022 NOVEMBER 19 Cash 1,000.00 1,000.00 1,000.00 1,000.00 Bernales, Capital 4,000.00 Lauron, Capital Nacua, Capital Tablate, Capital 20 20 20 21 22 22 22 Invested Initial Capital Pre-operating Expenses Cash Free tasting during market survey 121.00 121.00 Manufacturing Overhead Cash Purchasing of wood for fuel 225.00 Raw Materials Inventory Cash Purchasing of squash (35kg) 700.00 Raw Materials Inventory Cash Purchasing of young and matured coconut (10pcs.) 210.00 Packaging Supplies Cash Purchasing Vinyl Sticker 400.00 225.00 700.00 210.00 400.00 Packaging Supplies Cash Purchase cling wrap for covering the product. 30.00 Supplies Cash Purchase hand gloves 25.00 30.00 25.00 98 Appendix Exhibit 1. (Concluded) DATE 22. 22 22 22 26 28 28 28 29 ACCOUNT DESCRIPTION Advertisement Expense Cash Posting of product Facebook REF . DEBIT (PHP) 100.00 100.00 on Transportation Expense Cash Purchased raw materials and delivery of product Raw Materials Inventory Cash Purchased of Ingredients 43.00 43.00 383.00 383.00 Cash Sales Revenue Sold 48 bundles at P25.00 each 1,200.00 Raw Materials Inventory Cash Purchasing of ingredients such as Vanilla, Young and Matured Coconut 97.00 Transportation Expense Cash Purchased raw materials and delivery of product 43.00 Non-Current Assets Cash Purchased weighing scale Cash Sales Revenue Sold 48 bundles at P25.00 each Packaging Supplies Cash Purchased Vinyl Stickers CREDIT (PHP) 1,200.00 97.00 43.00 185.00 185.00 1,200.00 1,200.00 520.00 520.00 99 Appendix Exhibit 1. (Concluded) DATE 28 28 ACCOUNT DESCRIPTION DEBIT (PHP) Transportation Expense Cash Purchased raw materials and delivery of product 100.00 Cash 1,200.0 0 Sales Revenue Sold 48 bundles at P25.00 each 2022 DECEMBER 4 Raw Materials Inventory Cash CREDIT (PHP) 100.00 1,200.00 533.00 533.00 Purchased Ingredients such as young and matured coconut, Glutinous flour, vanilla extract 6 6 10 Transportation Expense Cash Purchased raw materials and delivery of product 100.00 Cash Sales Revenue Sold of 34 bundles at P25.00 each 850.00 Raw Materials Inventory Cash 348.00 100.00 850.00 348.00 Purchased Ingredients such as young and matured coconut and glutinous flour. 11 Transportation Expense Cash Purchased raw materials and delivery of product 100.00 100.00 100 Appendix Exhibit 1. (Continued) DATE ACCOUNT DESCRIPTION 11 11 12 13 Raw Materials Inventory Cash Purchased salt Packaging Supplies Cash Purchased roll bag 10.00 10.00 1,350.00 Utilities Expense Cash Payment for Water and Electric 100.00 Cash Net Profit To close net profit to retained earnings CREDIT (PHP) 15.00 Cash Sales Revenue Sold of 54 bundles at P25.00 each Cash Capital Return on investment TOTAL DEBIT (PHP) 15.00 1,350.00 100.00 4,000.00 4,000.00 563.00 563.00 18,751.00 18,751.00 101 Appendix Exhibit 2. Receipts of the NLTB Enterprise at Matlang, Isabel Leyte 102 Appendix Exhibit 2. (Concluded) 103 Appendix Exhibit 3. Product pricing with mark-up of NLTB Enterprise at Matlang, Isabel Leyte PRODUCT COMPUTATION Unit Cost =Variable Cost + Fixed Cost / No. of Output Squash Suman Cost/piece =3,265+772/552 = 3,265+772/184 Squash Suman Cost/bundle Mark up Price = VC+FC / No. of Output x Mark-up Percentage =3265+772/552 =4,037/552 =7.31 x9.44% =7.31+0.69 =8/pc =3265+772/184 =4,037/184 =21.94 x13.94% =21.94+3.058 =24.99/bundle PRICING P7.31/piece P21.94/ bundle 8/piece 24.99/bundle 104 Appendix Exhibit 4. Income statement of NLTB Enterprise at Matlang Isabel, Leyte NLTB Enterprise Statement of Comprehensive Income For the Month Ended December 31, 2022 Sales (184 bundles at ₱25.00) Less: Cost of Goods Sold: Raw Squash ₱ 700.00 Flour (Glutinous) 392.00 Sugar 320.00 Vanilla Extract 100.00 Stickers for labeling 920.00 Matured coconut 390.00 Young coconut 350.00 Salt 15.00 Cotton twine string (Lambo) 68.00 Roll bags 10.00 Total Cost of Goods Sold 3,265.00 Less: Manufacturing Overhead Gloves 25.00 Cling wrap 30.00 Wood for fuel 225.00 Water 50.00 Electricity/Utilities 50.00 380.00 Gross Profit Less: Operating expenses Pre-operating expenses 121.00 Transportation 171.00 Communication/Advertisement 100.00 Total expense Net Profit ₱ 4,600.00 3,645.00 955.00 392.00 ₱ 563.00 105 Appendix Exhibit 5. Balance sheet of NLTB Enterprise as of December 30, 2022 NLTB Enterprise Balance Sheet As of December 31, 2022 ASSETS Current Assets: Cash ₱4,378.00 Total Current Assets 4,378.00 Non-Current Assets: Weighing scale Total Non-Current Assets TOTAL ASSETS 185.00 185.00 4,563.00 LIABILITIES: Notes Payable Account Payable Total Liabilities 0.00 0.00 0.00 SHAREHOLDER’S EQUITY: Nacua, Capital Lauron, Capital Tablate, Capital Bernales, Capital Total Equity TOTAL 1,000.00 1,000.00 1,000.00 1,000.00 563.00 ₱ 4,563.00 Appendix Exhibit 6. Computation on key financial indicators (NPM, ROI) of NLTB Enterprise at Matlang, Isabel, Leyte ITEM FORMULA SOLUTION RESULT (%) Net Profit Margin (NPM) = Net Income x 100 Sales = 563.00 x 100 4,600.00 12.24 Return of Investment (ROI) = Net Income x 100 Investment = 563.00 x100 4,000.00 14.07 106 Appendix Exhibit 7. Computation on fixed cost and variable cost per unit of NLTB Enterprise at Matlang, Isabel, Leyte Variable cost per unit = Total Variable Cost / Number of Unit of Produced = 3,265 /552 =5.9 per piece VC/piece = 3,265.00 / 184 = 17.7 per bundle VC/bundle Fixed cost = Total Manufacturing Overhead + Total Operating Expense = 380.00 + 392.00 = 772.00 Appendix Exhibit 8. Computation on break-even price and break-even point of NLTB Enterprise at Matlang, Isabel, Leyte PROFITABILITY FORMULA RESULT RATIO Break-even Price = Fixed Cost / Production Volume + Variable cost per unit 772 = 552 +5.90 =FC/PV +VC per bundle 772 = 184 +17.7 = Fixed Cost / Selling price per unit Break-even Point – Variable cost per unit (volume) 772.00 = 8 − 5.90 = 772/2.10 =7.29/piece =21.89/ bundle = 368 pieces = Fixed Cost / Selling price per unit – Variable cost per bundle 772.00 25 − 17.70 =772/7.3 = = 106 bundles Appendix Exhibit 9. Field notes of NLTB Enterprise at Matlang, Isabel, Leyte 1ST CYCLE APPROX. TIME DATE DAY ACTIVITY DEPT Start End Nov. Wed Prepared all materials used for Production 6:00pm 8:00pm 23, processing the product (grated 2022 matured and young coconut) Wed Washed all tools/utensils used for Production 8:00-pm 8:30pm processing products Wed Peeled the raw squash and slice into small pieces Wed Production TOTAL 2hrs 30 min. 10:00pm 2hrs.30 min Cooked the squash and mixed for 5 Production to 6 minutes 10:00pm 12:00am 2hrs Wed Rest Production 12:00am 2:00 am 2hrs Wed Wrapped the cooked squash for 1 1/2hr Production 2:00am 3:00 am 1hr Wed Steamed the wrapped Suman for 30 to 40 minutes Production 3:00am 4:00am 1hr Wed Cleaned and tie cooked the squash suman and label the sticker Production 4:00am 5:00am 1hr Wed Cleaned the area of production Production 5:00am 6:00am 1hr Wed Marketed the products Production 6:00am onward - 107 8:30pm 2nd CYCLE DATE DAY Nov. 27, 2022 ACTIVITY DEPT Production APPROX. TIME Start End 6:00pm 8:00pm TOTAL Prepared all materials used for processing the product (grated matured and young coconut) Wed Washed all tools/utensils used for Production processing products 8:00-pm 8:30pm 30 min. Wed Peeled the raw squash and slice into small pieces 8:30pm 10:00pm 2hrs.30 min Wed Cooked the squash and mixed for 5 Production to 6 minutes 10:00pm 12:00am 2hrs Wed Rest Production 12:00am 2:00 am 2hrs Wed Wrapped the cooked squash for 1 1/2hr Production 2:00am 3:00 am 1hr Wed Steamed the wrapped Suman for 30 to 40 minutes Production 3:00am 4:00am 1hr Wed Cleaned and tie cooked the squash suman and label the sticker Production 4:00am 5:00am 1hr Wed Cleaned the area of production Production 5:00am 6:00am 1hr Wed Marketed the products Production 6:00am onward - Production 2hrs 108 Wed 3rd CYCLE DATE Dec. 5, 2022 DAY ACTIVITY DEPT APPROX. TIME TOTAL End Prepared all materials used for Production processing the product include the grated matured and young coconut Washed all materials used for Production processing products 6:00pm 8:00pm 2 hrs 8:00-pm 8:30pm 30 min. Mon Peeled the raw squash and Production slice into small pieces 8:30pm 10:00pm 2hrs.30 min Mon Cooked the squash and mixed Production for 5 to 6 minutes 10:00pm 12:00am 2hrs Mon Rest Production 12:00am 2:00 am 2hrs Mon Wrap the cooked squash for 1 1/2hr Production 2:00am 3:00 am 1hr Mon Steam the wrapped suman for 30 to 40 minutes Production 3:00am 4:00am 1hr Mon Clean and tie cooked the squash suman and label the sticker Production 4:00am 5:00am 1hr Mon Clean the area of production Production 5:00am 6:00am 1hr Mon Marketed the products Production 6:00am onward - Mon Mon 109 Start 4th CYCLE DATE DAY Dec. 11, 2022 Wed Wed ACTIVITY DEPT Prepared all materials used for Production processing the product (grated matured and young coconut) Washed all tools/utensils used for Production processing products Production APPROX. TIME Start End 6:00pm 8:00pm TOTAL 8:00-pm 8:30pm min. 8:30pm 10:00pm 2hrs.30 min 2hrs Wed Peeled the raw squash and slice into small pieces Wed Cooked the squash and mixed for 5 Production to 6 minutes 10:00pm 12:00am 2hrs Wed Rest Production 12:00am 2:00 am 2hrs Wed Wrapped the cooked squash for 1 1/2hr Production 2:00am 3:00 am 1hr Wed Steamed the wrapped Suman for 30 to 40 minutes Production 3:00am 4:00am 1hr Wed Cleaned and tie cooked the squash suman and label the sticker Production 4:00am 5:00am 1hr Wed Cleaned the area of production Production 5:00am 6:00am 1hr Wed Marketed the products Production 6:00am onward - 110