Module Guide Faculty Commerce and Law Module Code COBUA3 Module Name NQF Level 7 Credit Value 15 Block 2 2022 Year Level 3 Module Leader Juan Haasbroek Copy Editor N/A Notional Hours 150 Prerequisites/ Corequisites Business Management 3A N/A The module guide must be read in conjunction with the myLMS page and prescribed textbook. This document will be the first port of call to understanding what will be assessed and which assessments form part of the module. The purpose of the module guide is to highlight: • The learning outcomes and assessment criteria that need to be met to pass the module • The assessments required to be completed for the module • The additional resources required for the module • The topics that will be focused on for the module Module Aim The aim of this module is to provide students with an understanding of operations management – particularly in the manufacturing environment – and the management of the supply chain. Module Description The two major focus areas in Business Management 3A are operations management – in a typical manufacturing enterprise – and the management of business logistics from a supply-chain perspective. Supply chain management (SCM) is an essential element in the operational COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 1 of 19 Eduvos (Pty) Ltd (formerly Pearson Institute of Higher Education) is registered with the Department of Higher Education and Training as a private higher education institution under the Higher Education Act, 101, of 1997. Registration Certificate number: 2001/HE07/008 efficiency of modern business, on a national as well as an international (global) level, and it can be applied to customer satisfaction and company success. This module provides the student with an understanding of operations and logistics in the business environment and prepares them for employment and supervisory positions in operations and supply chain management. Operations management refers to the process whereby a company or an organisation converts raw materials, labour, and capital into a final product or service. Irrespective of the operation, management is required to plan and to make decisions to establish work schedules for employees, forecast demand for products and services, improve and maintain quality, ensure adequate inventory, transport and store products and materials, and order materials and parts. All of these require operational decisions that can be made by using the managerial techniques and applying the information conveyed in this module. The management of operations needs to be integrated with that of other business functions such as finances, marketing, human resource management (HRM), and information technology (IT). The interrelationships between operations management and other business functions is a key success factor in business enterprises. Supply chain management involves the active management of material, information flow, and activities in supply-chain activities to provide the highest degree of customer satisfaction at the lowest possible cost, and to achieve a sustainable competitive advantage. Managing the supply chain of a business enterprise is also an important support function in pursuit of the successful implementation of the business model and business plans. Learning Outcomes By the end of this module, you will be able to: Learning Outcomes Assessment Criteria 1.1 Explore the interrelationship between the business 1. Analyse the interrelationship of business processes in delivering outcomes based on business goals to improve organisational performance. and the processes and functions of the operations and the supply chain. 1.2 Critically evaluate the link between operations, supply chain management, and strategic planning. Blended learning activity Class discussion – https://www.youtube.com/watch?v=Mi1QBxVjZAw COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 2 of 19 2.1 Interpret the role of methodologies used to map 2. Critically evaluate operations processes to organisational goals and objectives. management and process 2.2 Evaluate business process performance. performance within an 2.3 Analyse and discuss quality and capacity standards. organisation. Blended learning activity: Video: https://www.youtube.com/watch?v=Y7g8vWv11Vk 3.1 Relate supply chain management to sourcing processes and procurement. 3.2 Analyse the logistics of the organisation. 3. Assess the nature of supply chain management, logistics, planning and forecasting within an organisation. 3.3 Assess the use of forecasting in controlling the supply chain. 3.4 Evaluate the integration of sales, operations planning and supply chain management. Blended learning activity: Class discussion: https://www.youtube.com/watch?v=Sj8AFU3Wx9g 4.1 Clarify inventory management throughout the supply chain. 4.2 Explore production management processes across 4. Apply supply-chain tools and methods. the supply chain. 4.3 Evaluate information management systems and logistics network design. Blended learning activity: Class discussion: https://www.youtube.com/watch?v=cAUXHJBB5CM myLMS Module Page This myLMS page is built to ensure that you receive guidance on how to approach your module and it includes documentation to assist you in succeeding. You will be required to engage daily with all the material on your myLMS page to enable you to pass the module. It is important that you utilise the following resources available on your myLMS module page: • Module guide • Module lessons • Blended learning activities COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 3 of 19 • Assessments • Important notifications from your lecturer • Module announcements (discussion forums) • Links to lectures, lecture recordings and prescribed videos (where applicable) Additional academic documents can be found on the myDocuments myLMS page. Prescribed Resources Textbook Bozarth, C. C. and Handfield, R. B. 2016. Introduction to Operations and Supply-Chain Management. 5th ed. Boston: Pearson. ISBN: 9781292291581 Videos Video 1: YouTube. 2018. Module 1: What is Supply Chain Management? [Online] Available at: https://www.youtube.com/watch?v=Mi1QBxVjZAw [19 October 2020] Video 2: TED Talks. 2016. The next manufacturing revolution is here. [Online] Available at: https://www.ted.com/talks/olivier_scalabre_the_next_manufacturing_revolution_is_here. [Accessed: 13 October 2020] Video 3: Lean Ohio. 2018. Process Mapping. [Online] Available at:https://www.youtube.com/watch?v=Y7g8vWv11Vk [Accessed: 13 October 2020] Video 4: Supply Chain Academy. 2016. S & OP – Demand Planning. [Online] Available at: https://www.youtube.com/watch?v=Sj8AFU3Wx9g [Accessed: 13 October 2020] Video 5: Berman, A. 2016. JIT Production. [Online] Available at: https://www.youtube.com/watch?v=cAUXHJBB5CM [Accessed: 13 October 2020] COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 4 of 19 Recommended Resources Take note that all disciplines and their corresponding textbooks are frequently updated. Therefore, you should use the latest editions, where available. Recommended resources should be used for research purposes. There is a range of resources related to this module, including the following: Textbooks Blanchard, D. 2010. Supply-Chain Best Practices. 2nd ed. Hoboken: John Wiley & Sons Inc. Lu, D. 2014. Fundamentals of Supply-Chain Management. [E-book] Available at: https://bookboon.com/en/fundamentals-of-supply-chain-management-ebook Porter, A. 2013. Operations Management. [E-book] Available at: http://bookboon.com/en/operations-management-ebook Online Document Murrey, M. 2013. Total Quality Management (TQM). [Online] Available at: http://logistics.about.com/od/qualityinthesupplychain/a/TQM.htm [Accessed: 17 October 2020] Online Journal Articles Agigi, A., Niemann, W., & Kotzé, T. 2016. Supply-Chain Design Approaches for Supply-Chain Resilience: A Qualitative Study of South African Fast-Moving Consumer Goods Grocery Manufacturers. Journal of Transport and Supply-Chain Management, 10(1). [Online] Available at: https://search.proquest.com/docview/1896105431/59A8673DDF114F09PQ/8?accountid=188233 [Accessed: 17 October 2020] Manuj, I. & Sahin, F. 2011. A Model of Supply Chain and Supply Chain Decision-Making Complexity. International Journal of Physical Distribution & Logistics Management, 41(5), pp. 511 – 549. [Online] Available at: https://search.proquest.com/citedreferences/MSTAR_872334388/59A8673DDF114F09PQ/4?acc ountid=188233 [Accessed: 17 October 2020] Mellat-Parast, M. 2013. Supply Chain Quality Management. The International Journal of Quality & Reliability Management, 30(5), pp. 511 – 529. [Online] Available at: https://search.proquest.com/docview/1354457460/59A8673DDF114F09PQ/9?accountid=188233 COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 5 of 19 [Accessed: 17 October 2020] Websites Web pages provide access to a further range of internet information sources. Lecturers may download the web-related material for you to access offline. You must use this resource with care, justifying the use of information gathered. The Chartered Institute of Logistics & Transport South Africa (CILTSA). 2014. [Online] Available at: http://www.ciltsa.org.za/ [Accessed: 19 October 2020] CSCMP (Council of Supply Chain Management Professionals): Educating and Connecting the World’s Supply Chain Professionals. 2014. [Online] Available at: http://cscmp.org/ [Accessed: 19 October 2020] The Logistics and Supply Chain Management Society. 2014. [Online] Available at: http://lscms.org/ [Accessed: 19 October 2020] Supporting Document Geyer, L., Levin, A., Makati, P., Pierce, R., Potter, M., and Wheeler, A. 2019. Eduvos Guide to Referencing (Harvard Referencing Method). Unpublished document. Eduvos. Essential Requirements • Access to the institution’s Learning Management Systems (myLMS) to access all study material. • Access to Microsoft Teams to attend online lectures and consultations. • Access to a resource centre or an online library with a wide range of relevant resources including textbooks, newspaper articles, journal articles, organisational publications, and databases. • Access to a range of academic journals in electronic format via ProQuest or other databases. COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 6 of 19 Time Allocation Guideline: Full Time Week 0 Lectures No classes Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 5hrs 5hrs 5hrs 5hrs 5hrs 5hrs 5hrs 5hrs 5hrs 5hrs 5hrs 5hrs 5hrs 5hrs 14hrs 14hrs 14hrs 14hrs 14hrs 4hrs 3hrs 3hrs 14hrs 13hrs 3hrs Practicals/Tutorials myLMS Lessons No classes and Activities Formative No classes Assessments1 Summative No classes Assessments2 Total - 24hrs 24hrs 24hrs 24hrs 24hrs Overall Total 150 Hours Time Allocation Guideline: Part Time Week 0 Lectures No classes Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 1hr 3hrs 3hrs 3hrs 3hrs 3hrs 5hrs 9hrs 7hrs 7hrs 7hrs 7hrs 7hrs 5hrs 14hrs 14hrs 14hrs 14hrs 14hrs 4hrs 3hrs 3hrs 14hrs 13hrs 3hrs Practicals/Tutorials myLMS Lessons No classes and Activities Formative No classes 3 Assessments Summative No classes 4 Assessments Total - 24hrs 24hrs 24hrs Overall Total 24hrs 24hrs 150 Hours Assessment Assessments will take place continually during the block(s) to evaluate your progress throughout the module. Continuous assessment = Lecturer assessment (set by lecturer) + Formative assessment (set nationally) + Summative assessment (set nationally) All assessments (except lecturer assessments, those set by your lecturer) must be submitted through Turnitin, on the assessment tile, within your myLMS module page. Assessments must not be submitted via Turnitin on the campus page(s). 1 This time includes preparation time and assessment time. This time includes preparation time and assessment time. 3 This time includes preparation time and assessment time. 4 This time includes preparation time and assessment time. 2 COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 7 of 19 You may be required to complete some assessments online on myLMS. The following guidelines may apply: • You may be required to write an online assessment directly on myLMS. You will need to log in at a specified time to attempt the assessment. Once the allocated time expires, the assessment will no longer be available to complete. • Time limits should be checked before commencing assessments. Refer to the Details of Assessments table in this module guide. • Ensure that your internet connection is stable. • In some cases, assessments will not be available indefinitely and will be available for only a day or two. • The marks for some assessments may only be available after all students have attempted the assessment after the assessment due date. It is the students’ responsibility to retrieve their assessment feedback and verify their marks on the day they are released. No adjustment of marks will be entertained beyond one week after marks were released. Formative Assessment Lecturer Assessments Lecturer assessments are conducted so that you are given feedback on your progress in the achievement of specific learning outcomes. These assessment tasks may take the form of one of the following: • A five-item multiple-choice test • A short-questions test • Construction of concept maps • Take-home tests with long questions • Short practical tasks • Short class presentations Assignment There will be 1 formative assessment for this block. This assessment is an individual assignment. The assignment will contribute 30% towards the final mark. There will not be a deferred COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 8 of 19 opportunity. Refer to the Details of Assessments table for dates and times of release and submission. Assignments or projects must be submitted on or before the due date to the lecturer as per arrangement (or as otherwise stipulated). Five percent (5%) will be deducted for every day that the assignment is late, up to a maximum of three days. Assignments that are more than three days late will be awarded a zero. If an assessment is missed because of illness, a doctor’s note must be presented within 3 calendar days of the missed assessment to the academic admin manager/administrator/ coordinator. To make up for this missed assessment, you may be able to attempt a deferred assessment. However, in order to gain entry to this assessment, you will have to follow various procedures and meet certain criteria. You must complete a Deferred Assessment Application Form available on myLMS. You will be required to pay a non-refundable fee per application. Each assessment missed requires a separate application. This will be your only opportunity to make up for a missed assessment. This assessment is available for attempt on campus in an invigilated venue using the campus resources or remotely using your personal resources with the Respondus proctoring software. This proctoring software is designed to identify irregularities, such as not remaining seated during the assessment or communicating with someone, which may result in disciplinary action being taken against you. Should you choose to attempt the assessment remotely, you will require the following resources and are responsible to ensure that they are in good working order: 1. Hardware: Computer with a functional webcam and microphone. 2. Software: Windows 10 and Google Chrome. Where proctoring software is required for the assessment, it will be provided to you by Eduvos to download and install (Administrator rights on the device will be required). 3. Internet: Stable internet connection with a minimum bandwidth of 10Mbps. 4. Power supply: Adequate power supply for the duration of the assessment. COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 9 of 19 Once you click on the “Start attempt” button, the Respondus proctoring software will be launched and the video feed from your webcam and audio feed from your microphone will be recorded. Once you have clicked on the “Submit all and finish” button, the recording will stop. These recordings will be accessible to the Eduvos National Assessment Office and the software provider, who has entered into a data protection agreement with Eduvos to ensure the safety and security of the recordings and their use. Students need to take note that the assessment has the above-mentioned time limit and no extra time will be awarded. Once the assessment time limit has been reached, all questions that have been answered will be submitted automatically for grading. There shall be only one attempt for the scheduled online assessments. Additional attempts of the assessment will not be afforded to students for the failure of personal resources. Summative Assessment Summative assessments quantify students’ understanding of the module as a whole and identify students who have not yet mastered the module content and need further intervention. A summative assessment schedule will be released to students on myLMS with their timetabled assessment dates before Week 5 of each block. This schedule will be made available on the MyDocuments page on myLMS. The pass mark for a summative assessment is 50%. In order to pass the module, a subminimum mark of 40% or higher is required for the summative assessment and a final average of 50% or higher is required for the entire module. Initial Summative Assessment (Exam/Online Assessment) For Full-time Students This assessment is an individual assessment. The assessment will be a proctored examination, written remotely. using your personal resources with the Respondus proctoring software. This proctoring software is designed to identify irregularities, such as not remaining seated during the assessment or communicating with someone, which may result in disciplinary action being taken against you. This assessment will contribute 60% towards the final mark. There will be a deferred COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 10 of 19 opportunity. Refer to the Details of Assessments table for dates and times of release and submission. For Part-time Students This assessment is an individual assessment. The assessment will be an online examination. This assessment is available for attempt on campus in an invigilated venue using the campus resources or remotely using your personal resources with the Respondus proctoring software. This proctoring software is designed to identify irregularities, such as not remaining seated during the assessment or communicating with someone, which may result in disciplinary action being taken against you. Should you choose to attempt the assessment remotely, you will require the following resources and are responsible to ensure that they are in good working order: 1. Hardware: Computer with a functional webcam and microphone. 2. Software: Windows 10 and Google Chrome. Where proctoring software is required for the assessment, it will be provided to you by Eduvos to download and install (Administrator rights on the device will be required). 3. Internet: Stable internet connection with a minimum bandwidth of 10Mbps. 4. Power supply: Adequate power supply for the duration of the assessment. Once you click on the “Start attempt” button, the Respondus proctoring software will be launched and the video feed from your webcam and audio feed from your microphone will be recorded. Once you have clicked on the “Submit all and finish” button, the recording will stop. These recordings will be accessible to the Eduvos National Assessment Office and the software provider, who has entered into a data protection agreement with Eduvos to ensure the safety and security of the recordings and their use. Students need to take note that the assessment has the above-mentioned time limit, and no extra time will be awarded. Once the assessment time limit has been reached, all questions that have been answered will be submitted automatically for grading. There shall be only one attempt for the scheduled online assessments. Additional attempts of the assessment will not be afforded to students for the failure of personal resources. COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 11 of 19 The summative assessment will have a sub-minimum requirement of at least 40%. A supplementary opportunity, which will cover the entire module’s content, may be available for students who fail the summative assessment(s) (refer to the Details of Assessments table). This will be scheduled in the allocated weeks, as per the academic year calendar, and may take the form of a re-submission opportunity dependent on the type of summative assessment. To make up for a missed summative assessment, you may be able to attempt a deferred summative assessment. This is dependent on your circumstance that affected your ability to attempt the original assessment. However, to qualify for the deferred assessment, you will have to follow various procedures and meet certain criteria. You must complete a Deferred Assessment Application Form available on myLMS, and you will be required to pay a nonrefundable fee per application. The deferred summative assessment will be attempted at the same time as the supplementary summative assessment and will cover the entire module's content. A student who has been granted a deferred assessment and who does not present themself, or fails the assessment, will not be permitted a supplementary opportunity, and will need to re-attempt the module as stipulated in the Conditions of Enrolment. Plagiarism All assignments and reports must be submitted to the online similarity checker (Turnitin) available on myLMS prior to being submitted for marking. When submitting your assignment/report, it is compulsory to submit the entire Turnitin report. Marks will be deducted in accordance with the institutional policy. Also, when submitting assessments, you should include the applicable completed and signed assessment coversheet as an acknowledgement that the work submitted is your own original work, except for source material explicitly acknowledged. This declaration will serve as proof that you are aware of the Institution’s policies and regulations on academic integrity. Final Mark In order to pass the module a final average of 50% or higher is required for the entire module. The final mark is calculated as follows: COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 12 of 19 Final Mark [(Lecturer Assessment percentage × 0.10) + (Formative Assessment × 0.30) + (Summative Assessment 1 percentage × 0.60)] COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 13 of 19 Details of Assessments Assessment Lecturer Assessment Formative Assessment (covers Weeks 1 – 5) Assessment Method Determined by lecturer Assignment Weighting 10% 30% Lecture Week Determined by lecturer Week 6 Deferred Formative Assessment (if applicable) Sub-Minimum Requirement Not applicable Not applicable Release Date Release Time Submission Submission Date Time Duration Determined by Determined by Determined by Determined by Determined by lecturer lecturer lecturer lecturer lecturer 16/05/202 08:00 24/06/2022 23:59 N/A N/A N/A N/A As per As per As per As per summative summative summative summative assessment assessment assessment assessment schedule schedule schedule schedule N/A N/A N/A N/A N/A (covers Weeks [x] – [x]) TOTAL WEIGHT OF FORMATIVE 0% ASSESSMENTS 40% Summative Assessment (covers all Proctored Learning Outcomes) Examination Supplementary/Deferred Summative Assessment (covers all Learning Outcomes) TOTAL WEIGHT OF SUMMATIVE ASSESSMENTS TOTAL WEIGHT 60% Week 8 40% Proctored Examination 60% As per As per As per As per As per module summative summative summative summative content table assessment assessment assessment assessment schedule schedule schedule schedule 60% 100% COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 14 of 19 Compiling a Portfolio of Evidence You must demonstrate, through the presentation of evidence, that you have met all module requirements within the qualification being undertaken. To do this, you must organise your evidence into what is known as a ‘portfolio’. A portfolio will take time and effort to complete. It is a means of focusing and demonstrating to others your strengths and achievements. A portfolio is an important resource that you may find useful to retain once you have achieved your qualification, particularly when applying for future positions. You are encouraged to read more about building a portfolio and to begin populating your evidence to illustrate your full skill set to future employers. Consultations Lecturers will be available for consultation. Specific details in this regard will be made available on your campus specific myLMS pages. You must give lecturers 24 hours’ notice for appointments. Consultation meetings can be requested via email. It is important that you detail the requirements (chapter, section, etc.) for your consultation. Module Content You are required to attend all lessons. In addition, exercises and activities, which are supplied by lecturers, are compulsory. Block 2 Lecture Topics and Assessment Weeks Criteria Covered Assessments References 0 09/05/2022 – No classes 13/05/2022 1 16/05/2022 – 20/05/2022 Introduction to operations and supply chain management AC: 1 COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Chapter 1 Sections 1.1 – 1.2 Chapter 2 Page 15 of 19 Sections 2.1 – 2.3 Operations and supply • Appendix A chain strategies AC: 1.1 & 1.2 2 Chapter 4 Sections 4.1 – 4.4 Business Processes AC: 2.1 & 2.2 23/05/2022 – 27/05/2022 Chapter 5 Managing Quality AC: 2.3 • Sections 5.1 – 5.3 • Section 5.4 (only the theory) Chapter 6 3 Managing Capacity AC: 2.3 • Sections 6.1 – 6.4 Supply Management AC: 3.1 Chapter 7 • Only theory for all sections 30/05/2022 – 03/06/2022 • Sections 7.1 – 7.3 • Only theory for all sections Chapter 8 • Sections 8.1 – 8.2 4 06/06/2022 – Logistics AC: 3.2 • All calculations for all sections Sections 8.2 – 8.4 10/06/2022 • All calculations for all sections Chapter 9 Forecasting AC: 3.3 • Section 9.1 – 9.5 • All calculations for all sections 5 13/06/2022 – 17/06/2022 6 20/06/2022 – 24/06/2022 Sales and Operations Planning (Aggregate Planning) AC: 3.4 Managing Inventory throughout the supply chain AC: 4.1 Chapter 10 • Sections 10.1 – 10.3 • Section 10.5 • Only theory for all sections Chapter 11 • Sections 11.1 – 11.3 • Exclude Quantity Discounts Assignment Managing production across the supply chain AC: 4.2 COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Chapter 12 • Sections 12.1 – 12.2 • Only theory for all sections Page 16 of 19 JIT / Lean Production AC: 7 4.2 • (Only theory for all sections) 27/06/2022 – 01/07/2022 Chapter 13 Section 13.1 – 13.4 Supply Chain Information systems AC: 4.3 Chapter 12S Section 12S1 – 12S3 8 04/07/2022 – Summative Assessment 08/07/2022 21/07/2022 – 27/07/2022 25/07/2022 Supplementary/Deferred Summative Assessment Block 3 Teaching Period Continues COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 17 of 19 Appendix A This appendix should be referred to when studying the content and the assessment criteria for the week(s) listed below. Module Code COBUA3 Week 1 L01 – Analyse the interrelationship of business processes in Learning Outcome delivering outcomes based on business goals to improve organisational performance. Assessment Criteria 1.1 Explore the interrelationship between the business and the processes and functions of the operations and the supply chain. Introduction Today, we find ourselves at the very pinnacle of high-tech advancement, with sophisticated and highly advanced technological systems and devices making their way into many aspects of our daily lives. The business world is of course no exception to this and there is a belief that we are now entering a ‘fourth industrial revolution’ stemming from this advancement – which is in-turn impacting on many different business areas. One such area is the supply chains and logistics operations many businesses use, which may soon become faster and more effective. However, there could also be knock-on effects for those businesses out there who are struggling to keep up. What is the ‘Fourth Industrial Revolution’? The ‘Fourth Industrial Revolution’ is described by the World Economic Forum as ‘a technological revolution that will fundamentally alter the way we live, work and relate to one another’. It goes on to explain how this will build on the ‘Third Revolution’ which is the ‘digital revolution that has been occurring since the middle of last century’ and will be characterised by a ‘fusion of technologies…blurring the lines between the physical, digital and biological spheres’. While there’s an argument here that this may just seem like an extension of the Third Revolution, the post debunks this by claiming that the ‘unprecedented’, ‘exponential’ growth of technological advancement is ‘disrupting almost every industry in the country’. This is different to the typically ‘linear’ growth seen in the Third Revolution. A key example of this is how we are now instantly connected to billions of others around the world at the push of a button on a device. Equally, significant advancements in autonomous machines, robotics and even A.I. are regularly being announced and rolled-out. COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 18 of 19 Examples within Supply and Logistics Looking into supply and logistics, there are also examples of this. Already there are faster deliveries within specific timeframes that can be ordered from anywhere with internet access. In addition, we’ve seen trials with drones and autonomous vehicles for the transportation of goods. The Fourth Industrial Revolution will see a ‘supply-side miracle’ as transportation becomes even faster and more efficient through these developing technologies. They also claim that ‘costs will drop’ and this could ‘open new markets and drive economic growth’. The Impacts on Supply and Logistics If these forecasts are to be believed, for a business that either works in logistics, or which relies on a supply chain, the impacts of this could be both rewarding and concerning. Naturally, the positives of more effective and productive supply and logistics could help many companies to achieve greater success. However, the automation of more systems could lead to cuts in personnel, but also may lead to increased consumer expectations that might not be achievable for all businesses - particularly those with tighter budgets. Further Actions for Businesses A final consideration for such businesses then would be to keep abreast of the latest developments and to seek as much business advice and guidance as possible, to keep their respective companies in-line with the modern customer and the markets. This way they can gradually adapt to the major changes the Fourth Industrial Revolution is predicted to bring, rather than finding themselves caught-out when it’s too late. Barlow, B. (2017). [Online]. Available at: https://ciltuk.org.uk/News/LatestNews/ArtMID/6887/ArticleID/13510/How-might-the- ‘Fourth- Industrial-Revolution’-affect-supplyand-logistics [Accessed: 19 October 2020] COBUA3-B22.T22 – Module Guide Block 2 2022 | V1.0 Page 19 of 19