MOHAMMED ESSAM ALAMIN Location: taief siteen st , Khartoum Sudan Telephone: 0116469774 E-mail :mohammed.wdessam@gmail.com SUMMARY Computer engineer with a successful track of overseeing administration and control of information systems, and resolving service desk support issues. To secure a challenging position in an organization where I can acquire new knowledge and sharpen my skills and put my efforts into achieving organization as well as individual goals. PERSONAL DETAILS Date of Birth: June 6, 1997 Fluency in English and Arabic Availability: Immediately Nationality: Sudan Marital Status: Single Education and Courses B.SC.(Honours) in Computer engineering, by Future University on the 14th of December 2019. Full Time Courses : CCNA course Network plus training center MCSE course Network plus training center Artificial Intelligence and Microcontroller International Islamic university Malaysia TRAINING EXPERIENCE Ministry of Industry and Investment IT Department as an IT Support Engineer October 2021 – January 2022 Responsible for the monitoring, operating, managing, troubleshooting, and restoring to service any of the system components. Install and maintain the ministry computer systems and network. Perform computer upgrades and updates. Sabal Telecom Solution Company ,Khartoum Field Maintenance Department as telecom engineer during the period February 2021 – April 2021 Preventive maintenance and Corrective maintenance provide fault maintenance of a Telecom GSM Site within the agreed time frame proactive maintenance and helps in setting system monitoring, reducing equipment failure and incident response time.