Given A business process and set of requirements recommend and implement
eSignature technologies.
Given a business process and set of requirements, identify repeatable decisions
and how they can be logically built into a decision table to determine an
appropriate use case for the Business Rules Engine.
Given a business process, implement the appropriate data sharing and role
management solution.
Given a business scenario define the correct steps and tools required to set up
an org for Public Sector Solutions.
Given a customer scenario map and document the business process, personas,
and requirements.
Given a repeatable set of business logic, select the appropriate automation tool
(BRE), and define the correct expression set and logical relationship of
expressions and sub-expressions to select the correct automation tool and how
to correctly implement BRE.
Given a scenario in which a customer wants a Public Sector Solution, document
and articulate the business needs, value, and vision of the customer to support
their desired business outcomes.
Given a scenario recommend approaches and techniques to leverage and extend
upon the PSS data model.
Given a set of business data requirements, design data management strategy
and process to ensure high data quality and a seamless integration.
Given a set of business requirements related to applying for managing and
issuing licenses and permits configure the public sector solutions licensing and
permitting components necessary to manage the entire licensing and permitting
lifecycle for both internal and external users.
Given a set of business requirements related to managing Employee Experience
Management identify the appropriate PSS packages that can be configured and
deployed to meet those requirements effectively.
Given a set of business requirements related to managing Inspections
Management, configure the Public Sector Solutions Inspection components
required to manage the Inspection process and it’s related outcomes.
Given a set of business requirements related to managing Emergency Response,
identify the appropriate PSS Components that can be configured and deployed
to meet those requirements effectively.
Given a set of business requirements related to reporting and analytics, evaluate
the complexity of the reporting needs to recommend the appropriate option
between Salesforce Standard Reporting and Tableau CRM for Public Sector.
Given a set of business requirements using public sector solutions, identify the
necessary actions to ensure the solution is secure and can scale.
Given a set of business requirements, identify the appropriate OmniStudio
components that can accomplishe those requirements most effectively
Given a set of business requirements identify the appropriate Service Cloud
components to provide based on business requirements.
Given a set of business requirements identify when and how to use action plans
to meet those needs.
Given a set of business use cases related to implementing Grants management,
construct the initial setup and configuration for grants Management.
Given a set of requirements to save data from physical documents in Salesforce,
assess the need for inbound document processing capabilities and determine
whether to use just Intelligent Document Automation or include Intelligent Form
Reader as well.
Given an implementation project scenario and business requirements,
recommend the best approach to discover and design the optimal solution to
meet business requirements.
Given an implementation project scenario design and document the PSS
Solution highlighting solution implementation best practices.
Given Business requirements for a digital customer experience, select the
appropriate PSS digital experience offering to best mee business requirements.