Business Plan Development: Analysis and Evaluation of Existing Business Plans NCPC Advanced Management Training – Part 3 Topics • Business Plans – „Maturity Model“ • Recap: Recommendable Content • Characteristics of an „disastrously insufficient“ Business Plan • Checklist for the Analysis and Evaluation of Existing Business Plans 2 © WU Executive Academy Business Plans – „Maturity Model“ Contents/ Substance There is an existing business plan. The management obviously tried to figure out where they want to go. But: Only Text using a „philosophical“ approach, poor figures, no diagrams or schemes, the reader gets the impression that the management is not fully convinced of their own entrepreneurial approach. The business plan feels „solid“. It contains the required facts & figures, essential diagrams and tables. A conservative banker will be satisfied. But: No active entrepreneurial „fire“, no selfmarketing approach, no euphoric mood, no noticable „pioneer spirit“. In addition to all required information, the plan contains a number of well arranged diagrams and graphics. Systematically going from the general idea down to the detail the plan shows that the management is obviously fully conviced of what they are doing. The plan is a perfect example for active entrepreneurship and successful self-marketing. Reaction: Enthusiasm and creative curiosity… Reaction: Satisfaction… Quality Reaction: Sceptisism… < > 3 © WU Executive Academy Recap: Recommendable Content • • • • • • • • • • • • • • Executive summary Introduction The company Products/Services Market analysis Industry analysis Marketing strategy Management Implementation plan Financing Financial information Risk analysis Lists/directories Supplemental material Are all potential stakeholders of the company able to get a clear overview of the company and its business environment? Does the company‘s offer meet the requirements of the market? Will the management be able to convince potential customers of the attractiveness of a long and procreative partnership? Will the management be able to translate visions and ideas into markable and sustainable success? How „solid“ are liquidity, capital resources and future prospects? Does the company have any chance to still exist in a couple of years? Do they provide all the information that could be helpful for any stakeholder to make their decision about sponsorship or promotion? 4 © WU Executive Academy Characteristics of an „disastrously insufficient“ Business Plan* „… non-systematic…“ „… uninteresting details…“ „…incomplete…“ „… no/poor graphics, schemes or diagrams…“ „… unconvincing…“ „… no entrepreneurial „… boring…“ vision…“ rea ct „… figures: only ion : „prophecies“…“ „… poor facts but a „… goals: non- lot of hope…“ measurable…“ * impressions from a banker‘s or investor‘s daily business © WU Executive Academy 5 Checklist A: Management Summary and Introduction Any reader gets a clear impression of the general conditions and the business environment. All basic information, key indicators and facts about local and business parameters are included. There are some systematic cross-references to further details in other chapters of the business plan. The introduction leads over to the clearly deviated vision, mission statement and strategic goals of the company. Any stakeholder will only take five minutes to have a first impression of the company, its aims and future intentions. 6 © WU Executive Academy Checklist B: The Company The plan contains all required information about the organizational structure (org. charts, management levels). Basic figures give the reader a clear impression of the size, number of employees in different positions , the age, etc. The company‘s position in the lokal market can be perseived. Its history, past and present activities as well as past/ongoing projects/project samples become visible. The reader gets the impression that the general risk to cooperate with the company is low. 7 © WU Executive Academy Checklist C: Products and Services All the company‘s past, present and future services are included. The service portfolio is well structured. All services are clearly defined, comprehensable and shortly described . (cross-references to) Service or project samples clarify the attractiveness of the offered services. The service portfolio gives all stakeholders the impression that the company is able to focus on clear core competencies. The service portfolio inspires potential customers to combine modular service elements to an individual request. 8 © WU Executive Academy Checklist D: Market and Industry Analysis All essential market data are included (e.g. volume, market shares, number of customers). The potentials of the market development can be assessed. The relative position of the company within the market/industry/industries can be evaluated . The most attractive customers/potential customers are listed (incl. explanatory statements). The market description contains general market risks and opportunities. The reader gets the impression that the management has a clear, well-founded and future-oriented idea of the market development. 9 © WU Executive Academy Checklist E: Marketing Strategy The plan gives a clear idea about the general marketing direction (e.g. specialization on certain fields of consulting). The marketing strategy mutaly corresponds to the vision, misson statement and general stragegic goals. The strategy shows a visible client segmentation approach (customer groups, key accounts; incl. explanatory notes). The plan highlights the range of past, present and future operational marketing activities. The reader gets the impression that the marketing strategy is active, multi-channel-based and will make the most of the market potencial. 10 © WU Executive Academy Checklist F: Management/ Human Ressources The plan reveals the educational background of the management. It highlights the managers‘ previous experiences. It shows a clear task/role allocation in management and staff. The „role model“/recognizable task assignment covers all functions an processes. The plan highlights the company‘s human resource development/promotion and employee retention approach. 11 © WU Executive Academy Checklist G: Implementation Plan The plan highlights the following phases, steps and activities of market development and utilization. It contains measurable parameters (e.g. time, milestones, revenues, client-oriented figures). The reporting and controlling „system“ covers all standard and deviation reports and is aligned to the right planning or life cycles. Modern: essential project-type activities are shown as network diagrams or bar charts, essential processes are displayed by process diagrams. The plan gives its readers the impression of a wellplanned, pro-active strategy implementation and service delivery strategy. 12 © WU Executive Academy Checklist H: Financing/ Financial Information included Investments/capital expenditures Operational Costs (e.g. staff, experts, rent, office material, communication cost) Income (e.g. services, projects, training) Relevant for NCPCs: National and international contributions. Relevant for NCPCs: Explanatory ratios and figures (e.g. self-finance and income ratios) The financing part shows the solidness of the financing concept and the management‘s sensitiveness for cost accounting, Erfolgskontrolle and investment planning. 13 © WU Executive Academy Checklist J: Risk Analysis The risk analysis shows a well structured list of identified risks. All risks have been assessed concerning their probability of occurence/event rate. All risks have been assessed concerning their dimension. The risk analysis contains ideas/concepts for countermeasures for all markable risks. In certain risk categories, counteractive measures do not only tend to reactive measures but to real risk prevention. The risk analysis leaves the impression, that the management obviously deals with active risk management. 14 © WU Executive Academy Checklist L: General Impressions x. x. x. x. x. x. 15 © WU Executive Academy