+8801674300535
Md. Sadman Usman Rafi
sadman.rafi95@gmail.com
https://www.linkedin.com/in/sadmanrafi/
PROFILE
Sadman is a professional with sales & marketing expertise. He started his career at “Tahoor Studio”
one of the fastest-growing lifestyle brands in the operations department having nationwide logistical
activity. His primary role & accountabilities included but were not limited to E2E order management,
vendor & stakeholder coordination, campaign planning & reporting, admin procurement & payment.
With vast experience, He joined the sales department at iSocial Limited. He’s currently working at
“BTI Ltd” one of the largest real estate giants having premium product nationwide operations. His
primary role & accountabilities included but were not limited to sales generation, market & client site
visits, project progress monitoring & reporting, and daily-weekly-monthly sales report preparation.
CAREER HIGHLIGHTS
Consultant Sales, Building Technology & Ideas Ltd. – BTI.
https://btibd.com/ https://www.facebook.com/btibd/
Address: Plot 3 & 5, Rd No 113/A, Gulshan-2, Dhaka-1212
Duties/Responsibilities
• Project site & physical client meetings.
• Generate sales growth as per target & DSI (Direct Sales Initiative) generation
• Payment collection & management.
• Client follow-up & daily visit report preparation.
Feb 2023–
Continue
Executive (Sales), iSocial Ltd.
https://isocial.com.bd/ https://www.facebook.com/isocialbd/
Address: House-74, 3rd floor, Road-7, Block-H, Banani, Dhaka-1212.
Procurement Coordination:
• Float RFQ over email for material acquisition, prepare comparative statement & take approval.
• Making purchase orders (PO) according to rate chart, requisition & send to partners for delivery.
• Track delivery through online platform, record delivery KPI.
• Follow up logistics partners for orders to delivery for processing.
• Category-wise orders segregate for delivery follow-up on time.
Payment Collection & authorization:
• Collect FMCG payment through SSL commerz, Bank, bKash, Nagad & other payment channels.
• Prepare partner payment authorization form & gather approval for final payment to accounts.
• Weekly-Monthly invoice data preparation for reporting.
• Payment report submission of payment collections.
• Address & manage issues of payment with partners & re-sellers.
Team Development & Reporting:
• Provide guidance to team members on regular complications.
• Daily and weekly product order & payment reports submit in Excel.
Dec 2021–
Dec 2022
Executive (Online & Marketing), Tahoor Studio.
https://tahoorstudio.com/ https://www.facebook.com/tahoorstudio/
Address: Baitul Aman Housing, House-23, 2nd floor, Road-7, Adabor, Mohammadpur.
Duties/Responsibilities
• Order processing & Co-ordination.
• Daily Online Sales Order Report collection from online platforms.
• Category-wise orders Segregating for delivery.
• Online parcel order creation with delivery partners (REDX, Paperfly, etc.).
• Solving customer Complaints & Issues.
• Weekly Report reconciliation with the Audit team.
• Make-to-order coordination with the production team.
Reseller/Supplier Management:
• End to end resellers coordination from order creation to payment collection.
• Resellers Customer Database Update received from Daraz, Alesha Mart, Aadi, PerFee, Priyo Shop etc.
• Campaign Wise invoice creating as per order & Purchase order.
• Planning Campaigns for resellers, Gift Card processing,
• Address & mitigate issues & complexity.
Campaign Management:
• Planning and execution of campaign for special events: year-end, Eid festival & national events.
• Discount & costing planning, product segmentation, bundle creation.
July 2020–
Nov 2021
Md. Sadman Usman Rafi
+8801674300535
sadman.rafi95@gmail.com
E-Commerce Sales & Operations Professional
https://www.linkedin.com/in/sadmanrafi/
EDUCATIONAL HISTORY
Certificate Title
Institution
Pass Year
Bachelor of Arts in English (BA in English)
University of Liberal Arts Bangladesh (ULAB)
2021
Higher Secondary School Certificate (Business
Studies)
Birshreshta Noor Mohammad Public Collage
2013
Secondary School Certificate (Business Studies)
Mohammadpur Govt. High School
2011
PERSONAL DETAILS
Fathers Name
Principal Md. Golam Rasul Talukder
Mothers Name
Ruksana Chowdhury
Nationality
Bangladeshi
19/12/1995
Birth Place
Netrakona
DOB
Marital Status
Single
Present Address
7/5/1, Block F, Ring Road, Shyamoli,
Dhaka
Religion
Islam
FIELDS OF SPECIALIZATION & SKILLS
Personal
Adaptability
Honest & Dedicated
Organized
Computer
Computer Skills with Microsoft
Excel
Good at Microsoft Word & Fast
Typing
Problem Solving & Multi Tasking
Skills
Spoken &
Communication
Fluent in English Speaking
Excellent Communication Skills
Excellent Presentation Skills
Other Skills
Strong Leadership Skills
Team Management Skills
Time Management Skills
EXTRA CURRICULAR ACTIVITES
Sports
Volunteer
Leadership
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Participated in Sports Functions of School.
Played for Netrakona U-14-18 Cricket Team.
Played for Victoria Sporting Club ay Dhaka Premiere League.
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Volunteer at Liberation War Museum.
Volunteer at British Council.
Volunteer at ULAB Sports & Field Club.
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Vice-Captain of MGHS Ex-Students Cricket Team (Batch 2011).
Captain of ULAB English Department Cricket & Football Team.
Team lead of the e-commerce department at Tahoor.
REFERENCES
Name: Kazi Sami Hasan
Designation: Managing Director
Integrated Marketing Services (IMS)
Cell: +8801729200378.
Email: sami.hasan@ims.com.bd
Name: Tarik Salman MCIPS
Designation: Assistant Manager, Partner Management, Product
&Technology, bKash Limited.
Cell: +8801791041420.
Email: tarik.salman@bkash.com