Activity 1: Workbook – Sully Truin Prior to attending the course - Autocratic and focused on tight control (Theory X) Possess qualities of a manager who uses detailed rules and controls in guiding your employees You suggest your workers to not assume responsibility Created detailed plans and procedures Unable to involve them in decision making After - Democratic approach Delegated responsibility to your workers Allowing them to make decisions on their own Participative style Reasons - speed of change was unexpected by the workers. - previous style of management was a good match with the employees as those who disagree would have already left the organisation - were fearful to make mistakes because they previously had no experience and knowledge in decision making. - to discuss issues with other colleagues eventually taking a longer time - absenteeism and a lack of motivation.