CORPORATE INTERNSHIP AT INDRAPRASTHA GAS LIMITED INDEX ➢ ABOUT THE COMPANY ➢ TASK ASSIGNED ➢ KEY LEARNINGS About the Company Indraprastha Gas Limited is an Indian natural gas distribution company that provides cooking and vehicular fuel. It is a joint venture between GAIL (holding 22.5%), Bharat Petroleum Corporation Limited (holding 22.5%), and the Government of NCT of Delhi (holding 5%). IGL is fuelling the largest CNG Bus Fleet in the World Today IGL has its operations in NCT of Delhi, Noida, Greater Noida, Ghaziabad, Rewari, Karnal, Kaithal, Kanpur, Muzaffarnagar, and Ajmer with 652 CNG stations, 18.91 lacs residential connections, and 7400 industrial/commercial customers. The company's main goal is 1) to provide safe, convenient, and dependable natural gas supply to its customers in the residential and commercial sectors. 2)To provide a more environmentally friendly alternative to auto fuel. This will significantly reduce the alarmingly high level of pollution. ● MISSION 'Committed to providing safe, reliable, and clean energy solutions to improve quality of life and enhance stakeholders’ value'. ● VISION 'India’s leading clean energy solution provider, with an international presence, is through customer centricity, innovative technology, and diversification. AIM Since IGL has seen significant growth in profit and new connections in the last few years, it intends to expand its geographical areas. The expansion of CNG infrastructure into new geographical areas and the construction of new green corridors will continue to boost CNG business. Task assigned and executed As an HR intern, I was tasked with the project of implementing a Performance Management System. To begin the project, my manager instructed me to spend the first two weeks familiarizing myself with the industry and the company's operations. Specifically, I was asked to review the company's annual reports for the past three years in order to gain insight into their current and past situation. This involved analyzing the company's strategy, vision, and mission, as well as their accomplishments and challenges over the past three years. By doing so, I was able to gain a comprehensive understanding of the company's financial standing and position within the industry. Overall, these two weeks provided me with a valuable foundation for understanding the company's operations and goals. Task assigned and executed During the following two weeks, my manager instructed me to focus on understanding the HR department's operations. The HR team consisted of 15 members with Mr. P. Rajesh as the head. To provide me with an introduction to the department, Ms. Monall Ray, the Deputy Manager-HR, gave me an overview of the team and showed me the recruitment list. She asked me to document my learnings in a Word file for future reference. Subsequently, I commenced working on my main project, which involved the implementation of a performance management system. I learned that IGL employs a Balanced Scorecard approach to evaluate employee performance. Ms. Ray assigned me the task of understanding all the performance measures utilized for appraising employee performance within two weeks. Task assigned and executed During the final two weeks of the project, Mr. Rajesh was absent as he went to the North-East of India for recruitment purposes. Upon his return, he showed me the recruitment sheet and explained the parameters used to select candidates. I also had a meeting with the deputy managers, during which I submitted my report and received feedback on my mistakes. They also provided me with practical knowledge and insights regarding the performance management system. Furthermore, I learned that IGL plans to adopt the Real-time Appraisal strategy to enhance employee productivity for the organization's benefit. This is the comprehensive report I submitted to the company at the end of the internship. Learnings from Internship The six-week internship provided me with a comprehensive understanding of not only the HR department but also the Oil and Gas industry as a whole. I learned about the various methods and parameters used by companies to appraise employee performance and the changes made to improve customer service. The experience of working in the HR department was particularly beneficial for me, as it enhanced my communication skills and provided me with an opportunity to interact with the department head. Overall, this internship was a valuable learning experience that I will carry with me throughout my career. NAME - HIMANSHU DANGI ROLL NO. - S202F0014