conted.ucalgary.ca
Employee Development and Training – Course #BMC 354 028
Summer Session, 2023
Welcome to the University of Calgary
On behalf of University of Calgary Continuing Education, I would like to take this opportunity to
acknowledge the traditional territories of the people of the Treaty 7 region in Southern Alberta. The City
of Calgary is also home to Métis Nation of Alberta, Region III.
https://www.youtube.com/watch?v=D2ktALZK_sU
At University of Calgary Continuing Education, we strive to create and maintain a positive and productive
learning and working environment in which there is respect for the dignity of all persons and fair and
equitable treatment of individuals.
Instructor: Audrey J. Farrier, B.A. (Hon), MSc. Applied Psychology (Hon).
Email: ajfarrie@ucalgary.ca
Delivery Method: Classroom
Classroom Location: DTC Room Number 220
Days/Time: Tuesday & Thursday, 1:00 p.m. – 4:00 p.m. MDT
Course Duration: July 04 - August 03, 2023
Required Resources: Saks, A., Haccoun, R. (2019). Managing Performance through Training and
Development, 8thEdition, Nelson Education, Toronto. ISBN: 978-0176798079
(print version) E-ISBN 978-0176848316 (digital)
Course Description
Employee learning and development is an essential contributor to any organization’s success. A strategic
learning and development culture supports performance improvement planning while it addresses new
areas of employee development towards an individual's career goals. It builds employee retention and
loyalty and promotes employee engagement and the organizational growth. Learn how to plan, develop,
and implement a training and development program that benefits employees and organizations alike.
Course Learning Outcomes
Upon successful completion of this course, you will be able to:
1. Align your corporation's business strategy and culture with a training and development program
for your organization.
2. Conduct a needs analysis and report back to the management team.
3. Construct a learning plan outlining the target audience and delivery method.
4. Prepare a cost benefit analysis and develop financial justification for a learning and development
program.
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Workload Expectations
This is a 30-hour course running over a period of 5 weeks. Expect to spend about 10-12 hours a week on
course tasks in addition to classroom or online lessons.
Course Assignments
You are required to complete 4 assignments: For assessment details, look in the Assignments Details
module in the table of contents of your D2L course.
Assignment Name
Value
Due Dates
Assessment 1: Participation: Discussion and in-class
exercises
25%
On-going
Assessment 2: Training Design (Part 1) Needs Analysis and
Plan
25%
July 14, 2023 @
11:59 p.m.
25%
July 26, 2023 @
11:59 p.m.
25%
August 04, 2023 @
11:59 p.m.
Using a real/fictional company, develop a needs assessment
(organizational, task & person) to strategically plan training in terms
of objectives, content & methods of delivery.
Assessment 3: Training Design (Part 2) Cost-Benefit Analysis
and Evaluation
Building on Part 1, develop the training plan one step further by
looking at the costs in relation to the benefits before implementation
and how you will evaluate the effectiveness of the training in terms
of student feedback, transferability of training and ROI (Return on
Investment).
Assessment 4: Lesson Plan
Can you teach someone to bake bread or open a Twitter account?
Choose from a variety of topics to develop a lesson plan using a
template including goals, objectives, pre-requisites, materials,
description, procedures, assessment, conclusion, and follow-up.
The plan will be shared for feedback from 2 students using a peer
evaluation guide and you, in turn, will offer feedback on 2 lesson
plans.
Late Assignments
A 5-day ‘Late Bank’ will be provided to all learners. Use these days at your own discretion and without
explanation during the course. For example, you could submit your second assignment 3 days late and
your final assignment 2 days late, or just your final assignment 5 days late.
This is designed to provide you with some flexibility regarding personal situations, workload management
or other concerns that July arise. You do not need to let the instructor know ahead of time that you are
using days in your Late Bank. As you submit your work, simply note in the Dropbox or by email that you
are using X number of Late Bank days. Note: The Late Bank cannot be used for online discussion
participation (Online courses), an exam with a set day/time, presentations and/or group work.
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Once your Late Bank days are used up, late assignments will be deducted 5% per day.
Learning Resources
Your course will make use of Desire2Learn (D2L), the University of Calgary learning management
system. Your instructor will describe how D2L will be incorporated into your course experience.
For tutorials on using D2L, go to: https://conted.ucalgary.ca/info/online-resources.jsp
Attendance
Your participation is required for one or more essential graded components to be performed/completed
during class time. Failure to attend may result in a failing grade for the component. Should you have a
scheduled absence, please let your instructor know with as much notice as possible. The instructor will
not review the information that you missed. It is strongly recommended that you find a “study buddy” who
can catch you up on any missed content.
Continuing Education Grading System
A minimum grade of C is required to meet certificate program graduation requirements. A grade of C- or
less is not sufficient for graduation and the hours will not apply to your certificate program. Please refer to
the graduation requirements: http://conted.ucalgary.ca/info/graduation.jsp
Grades displayed in D2L are not official. Approximately three weeks after your course ends, you will
receive an email with instructions to access your official course grade by logging into My Account at
conted.ucalgary.ca
Letter Grade
Percentage
A+
95 – 100
Outstanding
A
90 – 94
Excellent: Superior performance, showing comprehensive
understanding of subject matter
A-
85 – 89
Approaching Excellent
B+
80 – 84
Exceeding Good
B
75 – 79
Good: Clearly above average performance with knowledge of
subject matter generally complete
B-
70 – 74
Approaching Good
C+
67 – 69
Exceeding Satisfactory
C
64 – 66
Satisfactory (minimal pass): Basic understanding of subject
matter. Minimum required in all courses to meet certificate program
requirements.
C-
60 – 63
Approaching Satisfactory: Receipt of a C- or less is not sufficient
for certificate program requirements.
D+
55 – 59
Marginal Pass
D
50 – 54
Minimal Pass
F
0 – 49
Fail
AT
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Description
Attendance Only
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Letter Grade
Percentage
AU
Description
Course Audit: No course credit. Permission to Audit form must be
completed and approved
CR
Completed Requirements
NC
Not Complete: The NC grade is assigned to students who neither
attended the course, nor submitted any assignments and did not
formally withdraw from the course. (Did not attend + did not submit
any assignments + did not formally withdraw = NC). Students who
do not formally withdraw by contacting Continuing Education Student
Services are still considered registered in the course, even if they
have stopped attending classes or submitting assignments. Students
will be assigned a grade based on any/all assignments submitted.
NS
Not Subject to Grading or Attendance
Academic Integrity
Any work that you submit in a Continuing Education course must be your own and must be created
specifically for the course for which it is being submitted.
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Plagiarism and the consequences of plagiarizing are available by visiting
http://conted.ucalgary.ca/info/integrity.jsp
For copyright guidelines, including those relating to photocopying and electronic copies, please
refer to the fair dealing guidelines: https://library.ucalgary.ca/ld.php?content_id=34108857
American Psychological Association (APA) citation style must be used to reference the work of
others (or yourself). Learn more about APA here:
https://owl.english.purdue.edu/owl/resource/560/01/
Here is a narrated presentation on referencing and how to avoid plagiarism:
http://www.ucalgary.ca/cted/breeze/referencing
Library Services
For information on how to access online resources at the library or for in-person access, visit
https://conted.ucalgary.ca/info/library.jsp
Writing Resources
To help you improve your writing skills, you can access any of the following free online resources:

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https://conted.ucalgary.ca/info/writing.jsp
https://www.ucalgary.ca/student-services/student-success/writing-support Scroll down to
Resources: Writing Support section
https://owl.purdue.edu/owl/purdue_owl.html
Academic Accommodations
Student Accessibility Services (SAS) offers services to all UCalgary students with documented
disabilities ranging from learning deficit, learning disabilities, chronic health issues, hearing and visual
impairment and temporary impairment due to accident, illness or injury. If you are a student with a
documented disability who may require academic accommodation, please contact SAS, ideally a few
weeks before your course begins at 403-210-6019 or access@ucalgary.ca. Students who have not
registered with SAS are not eligible for formal academic accommodation.
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Continuing Education Policies and Procedures
For more information about grades, refunds, withdrawals, transfers, academic/non-academic misconduct
and forms, please visit: http://conted.ucalgary.ca/info/
Course Schedule
Please review this schedule of tasks. See above for specific assignment due dates.
Date
Pre-Course
Activities
Topic
Set-up your computer
Learning Activities & Assignments
Configure your computer and web browser for D2L.
Make note of important course dates and match
them against your schedule.
Purchase textbook.
CLASS 1
2023/07/04
CLASS 2
2023/07/06
CLASS 3
2023/07/11
CLASS 4
2023/07/13
CLASS 5
The Training and
Development Process &
Organizational Learning
Read Chapter 1
The “Super 7” Power Point
Learning & Motivation
Needs Analysis:
Organizational, Task &
Person
Read Chapter 2
Read Chapter 3
SWOT template
Training Design
Writing Objectives
Pre-Training Interventions
Conditions of Practice
Read Chapter 4
Guide to Writing Objectives (hand-out & exercise)
Off the job training methods
Action Learning
Role-Playing
Games & Simulations
Read Chapter 5
Training Evaluation
Cost & Benefit Analysis
Read Chapter 10
Read Chapter 11
Graded
Assignment # 2: Training Design (Part 1) Needs
Analysis and Plan
Due: July 14, 2023 @ 11:59 p.m.
2023/07/18
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Date
CLASS 6
2023/07/20
CLASS 7
Topic
On the job training methods
Performance Aids
Mentoring
Apprenticeships
Technology Based Training
Learning Activities & Assignments
Read Chapter 6
Read Chapter 7
Learning Virtually Power Point
2023/07/25
Graded
Assignment # 3: Training Design (Part 2)
Cost Benefit Analysis & Evaluation
Due: July 26, 2023 @ 11:59 p.m.
CLASS 8
2023/07/27
CLASS 9
2023/08/01
CLASS 10
Training Delivery
Transfer of Training
Subject Matter Experts
Read Chapter 8
Read Chapter 9
Transfer of Training Handout
Transfer of Training Exercise
Training Programs
External Vendors
Essential Training
Major Training Programs
Read Chapter 12
Management Leadership &
Development
Read Chapter 13
2023/08/03
Submit the Course
Final course
Evaluation Survey
task(s)
Graded
Assignment # 4: Lesson Plans
Due: August 04, 2023 @ 11:59 p.m.
Take 15 minutes to fill out the anonymous course
evaluation survey that has been emailed to you.
Note: Instructors do not see the results of the
survey until final grades have been submitted.
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