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SCENARIO # 1
• You bought an article of shopping. You used it once,
washed it and it shrunk. Bring it back to the store to
change it or get your money back.
SCENARIO # 2
• You bought a new car but you have had several
problems with it. Tell the dealer you want your
money back.
SCENARIO # 3
• You buy a gold chain from a very expensive shop.
After wearing it for a couple of weeks, it turns your
neck green. Bring it back to the store.
SCENARIO # 4
• Your neighbors are having a big party. It’s 2 o’clock
in the morning. Go next-door and complain about
the noise.
SCENARIO # 5
• You are at a movie theater and the person in front
of you is wearing a very large hat. Ask the person to
take it off.
SCENARIO # 6
• Your neighbor has a very noisy dog. It barks day and
night whenever she lets it out into the backyard.
Complain to your neighbor about this.
SCENARIO # 7
• The person sitting next to you in the library has a cold
and is constantly coughing and sneezing. The library
is very crowded. Tell the librarian to ask that person
to leave.
SCENARIO # 8
• Your neighbors are always leaving a lot of garbage
in the street near your house. Complain about this.
😱
SCENARIO # 9
• Your next-door neighbor is always sunbathing in the
nude. You can see him from your yard. Complain to
him about this.