Higher Nationals
Internal verification of assessment decisions – BTEC (RQF)
INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title
Assessor
Unit(s)
Assignment title
Student’s name
BTEC Higher National Diploma in Computing
MR Selvam
Unit 03:
Internal Verifier
Professional Practice
Work Related Learning Report: Design and Deliver a Training
Programme
KRISHAN CHAMARA
List which assessment
criteria the Assessor has
awarded.
Pass
Merit
Distinction
INTERNAL VERIFIER CHECKLIST
Do the assessment criteria awarded
match those shown in the assignment
brief?
Is the Pass/Merit/Distinction grade
awarded justified by the assessor’s
comments on the student work?
Has the work been assessed
accurately?
Y/N
Y/N
Y/N
Is the feedback to the student:
Give details:
• Constructive?
• Linked to relevant assessment
criteria?
Y/N
Y/N
• Identifying opportunities for
improved performance?
Y/N
• Agreeing actions?
Y/N
Does the assessment decision need
amending?
Y/N
Assessor signature
Date
Internal Verifier signature
Date
Programme Leader signature (if
required)
Date
Confirm action completed
Remedial action taken
Give details:
Assessor signature
Date
Internal Verifier
signature
Date
Programme Leader signature
(if required)
Date
KRISHAN CHAMARA (PP ASSIGNMENT)
Page 2
Higher Nationals - Summative Assignment Feedback Form
Student Name/ID
KRISHAN CHAMARA
Unit Title
Unit 03:
Assignment Number
1
Professional Practice
Mr selvam
Assessor
Submission Date
Date Received
1st submission
Re-submission Date
Date Received 2nd
submission
Assessor Feedback:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience
Pass, Merit & Distinction
Descripts
P1
P2
M1
D1
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios
Pass, Merit & Distinction
Descripts
P3
P4
M2
M3
D2
LO3 Discuss the importance and dynamics of working within a team and the impact of team working
in different environments
Pass, Merit & Distinction P5
P6
M4
D3
Descripts
LO4 Examine the need for Continuing Professional Development (CPD) and its role within the
workplace and for higher level learning
Pass, Merit & Distinction P7
P8
M5
D4
Descripts
Grade:
Assessor Signature:
Date:
Resubmission Feedback:
Grade:
Assessor Signature:
Date:
Internal Verifier’s Comments:
Signature & Date:
* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and grades
decisions have been agreed at the assessment board.
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Assignment Feedback
Formative Feedback: Assessor to Student
Action Plan
Summative feedback
Feedback: Student to Assessor
Assessor signature
Date
Student signature
Date
KRISHAN CHAMARA (PP ASSIGNMENT)
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Pearson Higher Nationals in
Computing
Unit 03: Professional Practice
Assignment 01
KRISHAN CHAMARA (PP ASSIGNMENT)
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General Guidelines
1. A Cover page or title page – You should always attach a title page to your assignment. Use previous
page as your cover sheet and make sure all the details are accurately filled.
2. Attach this brief as the first section of your assignment.
3. All the assignments should be prepared using a word processing software.
4. All the assignments should be printed on A4 sized papers. Use single side printing.
5. Allow 1” for top, bottom , right margins and 1.25” for the left margin of each page.
Word Processing Rules
1.
2.
3.
4.
The font size should be 12 point, and should be in the style of Time New Roman.
Use 1.5 line spacing. Left justify all paragraphs.
Ensure that all the headings are consistent in terms of the font size and font style.
Use footer function in the word processor to insert Your Name, Subject, Assignment No, and
Page Number on each page. This is useful if individual sheets become detached for any reason.
5. Use word processing application spell check and grammar check function to help editing your
assignment.
Important Points:
1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the compulsory
information. eg: Figures, tables of comparison etc. Adding text boxes in the body except for the
before mentioned compulsory information will result in rejection of your work.
2. Carefully check the hand in date and the instructions given in the assignment. Late submissions
will not be accepted.
3. Ensure that you give yourself enough time to complete the assignment by the due date.
4. Excuses of any nature will not be accepted for failure to hand in the work on time.
5. You must take responsibility for managing your own time effectively.
6. If you are unable to hand in your assignment on time and have valid reasons such as illness, you
may apply (in writing) for an extension.
7. Failure to achieve at least PASS criteria will result in a REFERRAL grade .
8. Non-submission of work without valid reasons will lead to an automatic RE FERRAL. You will then
be asked to complete an alternative assignment.
9. If you use other people’s work or ideas in your assignment, reference them properly using
HARVARD referencing system to avoid plagiarism. You have to provide both in-text citation and
a reference list.
10. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could be
reduced to A REFERRAL or at worst you could be expelled from the course
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Student Declaration
I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as
my own without attributing the sources in the correct form. I further understand what it means to copy
another’s work.
1. I know that plagiarism is a punishable offence because it constitutes theft.
2. I understand the plagiarism and copying policy of Edexcel UK.
3. I know what the consequences will be if I plagiarise or copy another’s work in any of the
assignments for this program.
4. I declare therefore that all work presented by me for every aspect of my program, will be my own,
and where I have made use of another’s work, I will attribute the source in the correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Pearson, UK.
6. I understand that my assignment will not be considered as submitted if this document is not
attached to the assignment.
Student’s Signature:
(Provide E-mail ID)
KRISHAN CHAMARA (PP ASSIGNMENT)
Date:
(Provide Submission Date)
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Higher National Diploma in Business
Assignment Brief
Student Name /ID Number
Unit Number and Title
Unit 3:
Academic Year
2021/22
Professional Practice
Unit Tutor
Assignment Title
Work Related Learning Report: Design and Deliver a
Training Programme
Issue Date
Submission Date
IV Name & Date
Submission format
The submission should be in the form of an individual report written in a concise, formal business style using
single spacing (refer to the assignment guidelines for more details). You are required to make use of
headings, paragraphs and subsections as appropriate, and all work must be supported with research and
referenced using Harvard referencing system. Please provide in-text citation and a list of references using
Harvard referencing system. Please note that this is an activity-based assessment and your report should
include evidences to the activities carried out individually and/or in a group.
To carry out the activities given on the brief, you are required to form groups, comprising maximum of 6
members.
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Unit Learning Outcomes:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a
target audience.
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.
LO3 Discuss the importance and dynamics of working within a team and the impact of
team working in different environments.
LO4 Examine the need for Continuing Professional Development (CPD) and its role within
the workplace and for higher-level learning.
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Scenario
Assume yourself as the event coordinator working in an event planning organization specialized in delivering
trainings on IT and soft skills. you have been appointed to design and deliver a training event on IT /Soft Skills
to an identified audience. You are required to complete the project within 2 months and the training plan
and resources should be finalized as per the requirement of the client.
You are required to form a group of not more than 6 members in order to carry out the event. The event will
be headed by an event manager/ leader and each group member will be assigned a set of tasks. While
designing and delivering the event,

the skills required to make the event successful

challenges faced during the design/ delivery

Critical evaluation of the problems, challenges faced and the methods used to overcome them

The need for continuously develop in a professional environment
Need to be thoroughly considered.
At the end of the event, produce an individual report by each member covering the following tasks.
Task 1:
Demonstrate how you are planning to effectively deliver the training event by designing a professional
project plan with following details.

Roles appointed to group members and an evaluation of interpersonal skills of each member that
justifies the assigned role in the team.

Goal and objectives of the project

Evidences to the meetings conducted with the client and the team members and the findings/
outcomes of the meetings

Challenges/ problems identified and the plan to overcome them

A project schedule with the activities, milestones and contingencies identified.
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Task 2
Research different problem-solving techniques that can be used to solve the identified problems in task 1
and demonstrate how critical reasoning can be applied to identify a solution to the identified problems.
Critically evaluate the solution methodology used to solve one of the identified problems and justify how
selected methodology helped you to successfully solve the problem and achieve the project objectives.
Task 3
Work in your team by contributing your skills and knowledge to meet the project goal. Critically evaluate
your own role and contribution to the group for the completion of the training event.
Discuss the importance of having dynamic team members in a group to meet its goals by referring to the
role assigned to the group members and analyse how team dynamics among your group members effectively
helped to achieve the shared project goal.
Task 4
Discuss with examples, the importance of continuous professional development (CPD) in a work setting by
evaluating the range of CPD criteria that can be used to measure the effectiveness of your employees in your
organization.
Produce a continuous professional development (CPD) plan using the criteria identified above with relevant
to the responsibilities, required skills, performance objectives for the members of your team. Compare and
contrast different motivational theories and discuss how they can be helpful to improve the performance of
the team members and meet the objectives of the developed CPD plan.
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Grading Rubric
Grading Criteria
Achieved
Feedback
LO1 Demonstrate a range of interpersonal and transferable
communication skills to a target audience.
P1 Demonstrate, using different communication styles and
formats, that you can effectively design and deliver a training
event for a given target audience.
P2 Demonstrate that you have used effective time
management skills in planning an event.
M1 Design a professional schedule to support the planning of
an event, to include contingencies and justifications of time
allocated.
D1 Evaluate the effectiveness and application of interpersonal
skills during the design and delivery of a training event.
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LO2 Apply critical reasoning and thinking to a range of
problem-solving scenarios.
P3 Demonstrate the use of different problem-solving
techniques in the design and delivery of an event.
P4 Demonstrate that critical reasoning has been applied to a
given solution.
M2 Research the use of different problem-solving techniques
used in the design and delivery of an event.
M3 Justify the use and application of a range of solution
methodologies.
D2 Critique the process of applying critical reasoning to a
given task/activity or event.
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LO3 Discuss the importance and dynamics of working within
a team and the impact of team working in different
environments.
P5 Discuss the importance of team dynamics in the success
and/or failure of group work.
P6 Work within a team to achieve a defined goal.
M4 Analyse team dynamics, in terms of the roles group
members play in a team and the effectiveness in terms of
achieving shared goals.
D3 Provide a critical evaluation of your own role and
contribution to a group scenario.
LO4 Examine the need for Continuing Professional
Development (CPD) and its role within the workplace and for
higher-level learning.
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P7 Discuss the importance of CPD and its contribution to own
learning.
P8 Produce a development plan that outlines responsibilities,
performance objectives and required skills, knowledge and
learning for own future goals.
M5 Compare and contrast different motivational theories and
the impact they can have on performance within the
workplace.
D4 Evaluate a range of evidence criteria that is used as a
measure for effective CPD.
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Contents
Develop Your Personality…………………………………..
Acknowledgement ………………………………
Introduction…………………..
Different communication styles and formats…………………..
What are different communication styles and formats…………….....
Verbal Communication…………………..
Non-Verbal Communication………………..
Present the program effectively to the student………………
Time Management……………..
Goals and objectives
Evidence for the meetings and outcomes……………………..
Problems and challenges faced…………..
Project schedule and contingencies…………………
Critical path analysis…………………………
Discussed the importance of working within a team and teamwork…………….
What is a team?
The benefits of teamwork…………….
Working the team with define goal……………….
Motivation the team……………
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Responsive and effective communication……………………………..
Soft skills…………………………………….
Importance of CPD………………………………………..
Application of professional development planning (PDP)………………….
What is a professional development plan?
Motivation theories…………………..
Evaluate in CPD……………………………………
Conclusion………………………………
References……………………………
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Develop Your Personality
Acknowledgement
In preparation for my mission. I had to seek the help and guidance of a few respected people Man. I would like to take this opportunity to remind the
teachers in charge. Thanks to Mr Selvem for his introduction, provided he carries out this mission. Give me a working methodology. Provided by many,
especially classrooms and students Esoft for our programs and other entities inspired me to improve quality Tasks among classmates
Introduction
At the first meeting, there were various topics among the team members, but in the end, personalities were chosen as the basis for the final workshop of a
group of people who were already or previously hired. Selvam divided the entire batch into two main groups. As the leader of Team, how did I propose a
plan and envision a final workshop on personality? As I planned in, they all agreed and improved it with their ideas. For simplicity, Mr Selvam told us to
assign us a role and divide the work accordingly. I choose to take the initiative with the approval of others, and Assigns the remaining roles depending on
their personal strength and experience. I met each one personally before assigning a role to. We had lectures on Wednesday of the previous semester, so
we held a meeting every Wednesday afternoon. Finally, after facing an unexpected problem, the workshop was successfully held.
Different communication styles and formats
What are different communication styles and formats?
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Communication is the process of sending and receiving messages via linguistic or nonverbal means, including speech or verbal communication. Writing and
graphic representation (eg info graphics, maps, charts); signs, signals, actions. More simply, communication is "creating and exchanging meaning." Media
critic and theorist James Carrie, in his 1992 book Communication as Culture, defines communication as "a symbolic process of creating, maintaining,
repairing and transforming reality" and describes experience. I assumed that I would define reality by sharing it with others. ..
(Nordquist, 2019)
Verbal Communication
Speaking is not the only effective verbal communication skill. Verbal communication includes both ways to convey and receive messages. Communication is
an important soft skill for all employers. Employees who can interpret messages and act on the information they receive are more likely to be good at work
Advise others on appropriate course of action Assertiveness Provides feedback in a constructive way, highlighting certain modifiable behaviors
Disciplinary employees directly and politely Give credit to others Recognizing and responding to dissenting opinions Show interest in others,
ask about their feelings, and acknowledge them Speak calmly even under stress Dismiss an employee (Doyle, 2020)
Non-Verbal Communication
Nonverbal communication, also known as manual speech, is the process of sending and receiving messages without the use of spoken or written language.
Nonverbal behavior can emphasize parts of a linguistic message, just as italics emphasize written language. The term nonverbal communication was
introduced in 1956 by psychiatrist Jurgen Ruesch and author Weldon Keens in his book Nonverbal Communication: Notes on the Visual Perception of
Human Relations. Nonverbal messages have been regarded as an important aspect of communication for centuries. For example, Francis Bacon wrote in
The Advancement of Learning (1605), "Face features of the body generally reveal the nature and inclination of the mind, but movements of the face and
parts not only reveal it. It also reveals the current humor. "And the state of mind and will. (Nordquist, 2020)
Present the program effectively to the student
We are organized this event and we gave the idea about our personalities for the participations who came to the online programme. As mentioned is a task
I’m going to explain at this point how we organized this event and how we improve our personality to the participations who join the programme. 20
people participated in our event. And the main object of our event was to develop your personality in a way that would be useful for the future. For the
students who participated in this programme. We gave them how know about personality qualities and how to develop your personality. . The program
lasted for more than 2 hours and we organized this program for over one month and distributed our parts to our team members as scheduled we worked
to carry out our program as scheduled
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Our group consisted of 14 members. Each member is assigned a different task with a specific role. Below is an assessment of each interpersonal skill and
the assigned role of the responsible for it
Team Members
Rakitha Balasuriya
Inter-Personal skills
Leadership skills, reliability, negotiation
skills, creative critical thinking skills, selfconfident, profiling skills.
Roles and tasks
Leader - Providing a vision and plan, guiding others along with the plan, assisting
with problems as needed, assisting with investigations, checking progress, and
approving work.
Upeksha Marasinghe
Organizing skills, Effective communication,
Extrovert personality, collaboration skills,
cheerful outlook
Organizer- We will hold weekly meetings, with additional research meetings and
rehearsals. Holding a zoom conference for the final workshop.
Vishwa
Wickramarathna
a Approachable, listening skills, negotiation
skills, reliability, constructive criticism and
feedback, innovative mindset
Secretory - A secondary perspective on the leader's decision to optimize the
decision on behalf of the leader when not presented. Express the rest of the
team's feelings about the decision
Midhesh Raj
Patience, innovative mindset, reliability,
Negotiation skills, positive attitude.
Rajith Karunaratne
Listening skills, patience, openness to
criticism and feedbacks
Marketer - Development of innovative methods for advertising in the workshop.
Help with promotional materials with graphic designers. Recruit people for the
workshop with the help of the entire team
Documenter - Creating a Gantt chart, Feedback summary, registration summary.
Research
Chathum Randunu
Effective communication, reliability,
positive attitude, extrovert personality,
patience.
photography knowledge, reliability
Presenter - Presenting at the workshop, managed the crowd, assisted graphic
designers with presentations, and concluded with a reader
Patience, innovative mindset, reliability,
Negotiation skills, positive attitude
Marketer - Development of innovative methods for advertising in the workshop.
Help with promotional materials with graphic designers. Recruit people for the
workshop with the help of the entire team
Hatshan kumara
Sajith Singharathna
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Photographer: gathering photographs, screenshots on meetings and the
workshop.
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Ruchini Wijerathna
Effective communication, reliability,
positive attitude, extrovert personality,
patience
Presenter - Give a presentation at the workshop, manages the crowd, helps
graphic designers give presentations, and completes the presentation with
leaders
Krishan
Abeywardhana
Effective communication, reliability,
positive attitude, negotiation skills,
patience
Moderator - Answering crowd questions, helps team members face
Mohamed Aathif
Photography knowledge, reliability
Photographer: gathering photographs, screenshots on meetings and the
workshop
Haseem Hisham
Designing skills, introvert personality,
patience
Graphic designer - Poster design, PowerPoint slides, registration form,
Effective communication, reliability,
positive attitude, creative thinking,
patience
Graphic designer - Poster design, PowerPoint slides, registration form,
Mohamed Ruzain
unexpected problems.
feedback form.
feedback form.
Time Management
Time management is the process of organizing and planning how to allocate time between different activities. If you understand it correctly, you will be
smarter, less difficult, and work to get more done in less time, even when time is tight and pressure is high. High Achievements manage time very well. You
can also get the most out of your time by using Mind Tools time management resources.
Goals and objectives
Our main goal is to train employees or clerk to identify different personalities and treat people accordingly to improve public relations as a common
problem in large companies. Did.
To start this project, we first pre-assigned role according to skill and experience. The Gantt chart was created to track the time frame and its corresponding
progress as a. We always share our work with the What`s App group and get feedback about everyone's work. The also designed a feedback form to ensure
that participants successfully submitted the information.
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Our group has been assigned various roles. This makes the task easier and more effective. Google Drive was used with constant updates posted on whats
app to maintain constant communication regarding progress and issues. This allowed us to keep a good pace on Trial to our destination. As we have seen,
Sri Lankan employees have not been properly identified for their employees, so they can effectively maintain relationships with other colleagues and attract
people. I had a problem doing it. Therefore, we saw this as an opportunity to train a small group of employees related to for management. Our goal was to
successfully complete the project within a two-month period, and Workshop was held on May 15, 2022
Evidence for the meetings and outcomes
In person meeting we’ve had between a few team members
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ONLINE MEETING WE’VE HAD WITH THE TEAM MEMBERS
GETTING EVERYONE’S IDEAS BEFORE FINALIZING IT ON WHATSAPP
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PREPARING FOR THE WORKSHOP
CHATHUM PRESENTING IN THE WORKSHOP.
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Problems and challenges faced
When working as a team, it's difficult to get everyone together in the’s commonality due to different perspectives and contrasting personalities. As a team,
we must always try to find the best idea out of all the conflicting ideas in order to compromise and optimize the final workshop as a success. Holding weekly
meetings and updating the Whats App group on a regular basis has proven to be a very effective way to bring together as a team. Nevertheless, problems
and challenges have surfaced in our time frame
Below are some of the problems we faced and the solutions we have implemented to overcome the

Lack of experience - The first problem most of us faced was the fact that they hadn't completed the training program. Some members have never
announced in front of an audience of more than 10 people
Solution - In person with inexperienced members, consulted with instructor Selvam. They also conducted different online surveys of,
contacted people in the senior group of, and learned how to make the event a success


Complicatedness of the entire project - The overall complexity of the workshop was overwhelming for our team. None of the team members could
do it individually or at once in
Solution - The team assigned them specific roles and responsibilities. All of the’s complex tasks were assigned to multiple team members to
help each other. They were assigned roles based on skills and experience in the field
Time management - The two-month time frame seemed to be enough time when was released, but then for various reasons, the time frame was
just enough to complete the project
Solution - Use appropriate management techniques such as Gantt charting, weekly meetings, daily WhatsApp updates, and uploading work
to shared Google Drive. Using these methods, members were able to work at a stable pace by the final deadline. Creating a personal profile
has also proved essential for identifying strengths and weaknesses

State of emergency - A few weeks before the deadline, the country was in turmoil. This was a major concern for both our team and the participants.
Initially, we planned to have a live audience. Was because he thought it would be more effective to perform personal identification directly live.
However, I was worried that the government would impose a curfew without the prior announcement of
Solution - If we couldn't hold the event directly, we was planning to hold an online event, but in the end we went ahead.
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Project schedule and contingencies
To complete the project in a successful manner, a proper plan is required, as the team leader wanted to create a project plan and during the creation of the
plan, we made our overall schedule. Different tasks were done within these weeks as shown below
Contingency Plan
From the beginning, we knew that no matter how well we planned the workshop, we faced countless times during the pandemic, so there are certain
uncontrollable factors that contradict the original plan. I did. Initially, the workshop was planned to be held in front of an actual audience, but the state of
emergency in Sri Lanka required a change in plans to hold events online via the Zoom application.
It was also possible that some members of the group, especially key members, were unable to attend the workshop. Therefore, it was necessary to keep
the necessary materials for backup members to fill in the missing shoes when needed
Event
Likeness of
occurring
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Impact on our
goal
Priority
Solution
Further
elaboration on
the solution
responsible
party
By when
Page 27
The training
being held
online
high likelihood
essential
1
Having a backup
strategy in place
of an online
workshop
use of the zoom
application and
dissemination of
a new poster to
the public
entire group
13th May 2022
Members being
unable to attend
the workshop
high likelihood
Big
2
appointing
standby
presenters
utilizing backup
scripts and other
sources of
reference
presenters
13th May 2022
Critical path analysis
Specification of problem
Problems - Skills are a great help in building. Our future. We also discussed the issue freshman solutions and problem-solving results

Having good and powerful problem-solving skills can make a big difference in your career
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
Problem-solving skills can help you determine why a problem occurs and how to solve it. this problem
Problem in identification
In this way, we discuss what the problems are, how important these problems are, and who we are. You need to fix them. Identifying the problem Create a
detailed problem description, including the impact of the problem Population health
Why is problem identification important?
If you can't identify the problem, you don't know if there is a problem. Somehow it seems important. Unrecognized issues remain unresolved
(nijhot, n.d.)
Here we will consider them in some parts to further identify the problem



there is a problem
identifying the problem
defining the problem
Problems solving and problem-solving tools and methods
Tools and method
Troubleshooting tools and methods are covered in several parts, and how these methods have helped your program are as follows




Brainstorming
SWOT analysis
5 ways method
The drill – down techniques
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Brainstorming
Introducing this will be a great help in conducting group activities. It is also introduced so that it can be shared freely without knowledge. No
obstacles for anyone problem. This is a gift that all participants will remember as soon as possible. Leave a comment Groups are activities.
Encouraging our team through this has been a great help
SWOT analysis
A SWOT analysis is a SWOT analysis because it consists of strengths, weaknesses, opportunities, and threats. Techniques for assessing these four aspects of
your business
S - Strength
W- Weakness
O – Opportunities
T - Treats
What are the solution Methodologies?
Problem solving can be defined as a process with the following characteristics: Problem-solving process. There are different types of solutions. For example,
these parts can be introduced



Brainstorming
Analogy
Abstract
As explained above, here we will look at the problem and how to solve it. We will also discuss the various topics we have discussed, time management
issues and issues. This can result from the allocation of shares to members. As described in Task 1 for the main issues we had when we looked critically at
the solution to the problem we were trying to solve various problems-The solution used to solve them was time management. The effect was that the 3
hours we had weren't very good for this program In this case, it is enough to give each team member a certain amount of time. During that time, support
them to complete their part within that time frame. Management The right to convey time and knowledge and not only these issues if it does occur, it
should be addressed through discussions with the team at this time. Was identified Problems that can show how the team worked together to solve the
problem The methodology chosen to solve these problems and implement the most important ones correctly The purpose of implementing this program is
to distribute a piece of knowledge to each person. Individuals are like distributions. It can be described as an action we took as a team very good. If a
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problem arises, the team will come together to discuss the problem and provide a solution. This is a great way to minimize problems as a team. You can
classify such problems it was divided into two categories and if so,


Physical problems
Technical problems
Within the framework of these two choices, our team can be individually divided into two encounters. There are problems, but as a team it can be
considered important to solve all the problems together Responding to the problem-solving process. Another problem we had was that we had three
programs. There were too many videos in the presentation program, which was also a problem our first group program. The program we presented had to
deal with such issues. Problems encountered by our team and the solutions we have provided for those problems as mentioned above/. This section
describes how to logically solve some of these problems. 1 One of the above issues is splitting the work among the nine members of the team. And give
them time to complete the task. It’s a big problem, but it’s run by a team. Resolve it with dis. If this professional solution is described in detail, nine Team
members are assigned different tasks and information is sought after by everyone. Information is discussed separately by everyone, and at the last moment
we you can solve the problem properly. Find a solution to your problem and present it decisively Discussion can be described as a task that should be
performed emotionally by a group of people.. Outstanding quality in our team for example, the following are examples of solutions to problems

lease understand to some extent his work and their potential at each site

Use web pages to provide detailed information about the importance of current and future technology The future and what we achieve
through this area
The above example is just one example, so the team was able to find a logical solution to them. Problem
Problem evaluation
What is problem evaluation?
In many cases, assessing the problem is not mandatory, but it is a necessary step towards resolution.
Problem evaluation how
Get feedback from your subordinates. Go to the point of action and make a direct decision whether the plan works. If not, determine why and take steps to
revise your plan. There are some things you need to know about assessing a problem. They are our A program for new students. What you remember the
main thing to keep in mind here is that even if it looks like it's solved the problem, it's I will check it again later. It is our responsibility to prevent the
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problem from recurring. You can then make the changes after implementing the required solution. Maybe we you should continue to review the options
you need for this issue. When it comes to that Problem Assessment, 14 members of our team will solve all the problems we have as a team occurs during
the program and evaluates the problem correctly. War feting und as war seer Help our program through assessing and resolving the above issues
Moreover. For example, the problem with our team was that members had to assign their own members. Participation in the program and time
management in a limited time
Discussed the importance of working within a team and teamwork
What is a team?
A team is defined as a group of people who perform interdependent tasks to work towards achieving a common mission or goal. Some teams have a finite
lifespan. For example, a design team developing a new product, or a continuous process improvement team organized to solve a particular problem. Others
are ongoing as follows: B. A departmental team that meets regularly to review goals, activities, and performance. In an organization with many teams,
careful coordination is needed. When teams and individuals network with other teams, the principle of fostering understanding and trust applies, but the
structure becomes more complex (Figure 1). Understanding the many interrelationships that exist between organizational units and processes, and the
impact they have on quality, productivity, and cost, demonstrates the value of the team.
(Anon., n.d.)
Group characteristics



two or more persons interacting socially
members' prizes
members have shared objectives or interests
T – Together
E - Everyone
A – Archive
M – More
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Team dynamics can be implemented as the most important aspect of success Failure of team activity. Importantly, both of these factors are present in our
program in introducing this program and our team, we will look at the successes and failures of our team. The responsibilities and roles assigned to the
members have been very helpful in reestablishing the members. Experienced student. Tasks assigned to team members have been assigned individually.
Discuss and share time properly and whether it is important to us as a team to convey future-oriented knowledge of information technology to new
students. What The main goal we wanted. Through the work team, I was able to get all the members to work Achieve the project goals of our program
appropriately and appropriately. Also, the benefits there were many benefits to working as a team. We are also taking steps to convey the benefits. Our
new students who participated in our program ... The benefits of working in a team are: Continue
The benefits of teamwork



Boost performance
better your communication
increase output
The aforementioned examples can be found in group projects and activities.
Boost performance - Being effective aids the team in completing the task. When it comes to teamwork, efficiency may be described as a crucial component
of the team. The secret is to get the team as a whole operating effectively. We made a lot of effort to keep the team functioning effectively throughout our
scheduled (how to develop your personality) program.
Better your communication - The other advantage of teamwork is that it helps us communicate better. Here, we discuss how teams may increase their
actual communication and how they want it to be a significant factor
Working the team with define goal
There were some key goals that our team worked on as a team to achieve a particular goal. We as a team, we were able to achieve these goals
There are two things to note while categorizing groupings. IN an organization, there are various groups with varying informational levels. Some groups are
built around various sorts. You may see the individuals who make up those groups as well as how they interact.


Formal Group
Informed Group
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Motivation the team
Motivation is the desire to act to achieve a goal. It is an important factor in setting and achieving our goals. Motivation is one of the driving forces behind
human behavior. It fuels competition and stimulates social ties. Its lack can lead to mental illness such as depression. Motivation encompasses the desire to
continue striving toward meaning, purpose, and a life worth living
(staff, n.d.)
Another thing we did during the program was to motivate everyone who took part and keep them enthusiastic about it.This portion greatly aided our team
program in producing excellent results.
Responsive and effective communication
Being a member of a team requires responsive and effective communication. When participating in group activities, team quality is crucial. It is
crucial to encourage team members to communicate with each other via this channel and other means as well as a new internet-based platform
for communication to help them
Example – Whatsapp groups
Provide a critical evaluation of the role
Soft skills
What are soft skills?
Work style is related to soft skills. Interpersonal (people) skills, communication skills, listening skills, time management, and empathy are a few examples of
soft skills. Given the importance of soft skills for almost every job, they are among the top abilities hiring managers look for in applicants. Soft skills are
often sought after by hiring managers since they help employees succeed in the workplace.1Even if someone has strong technical, job-specific skills, they
might not succeed at work if they can't manage their time or collaborate with others. (doyle, 2022)
Example for soft skills




successful communication
teamwork
leadership
researching
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Successful communication
Many people are curious as to what constitutes effective communication. The solution includes a number of components. Effective communication entails
that your thoughts and concepts are understood and put into practice. It also implies that you have the capacity to pay attention to, comprehend, and act
upon what other people say. This is how successful communication is defined and how a team, department, or business achieves success by figuring out
what needs to be done and really executing it!
(Laurie, n.d.)
We divided the tasks among our team members because this was our first program for freshmen. My contribution was to assist the team and oversee the
initiative. This portion is for not just me but also for the other two people who are with me.as previously stated. We can all benefit greatly from having soft
skills both now and in the future. Through this part, they were also able to provide knowledge on topics like interpersonal connections. This can also be
interpreted as a requirement to advance one's knowledge, attitudes, and professional competencies.
Leadership
Another aspect of mildness is having good leadership abilities. Where a leader can develop his or her leadership skills by speaking with and listening to
members of his or her team about how to handle illness. Throughout the course of the program, freshmen participants learned about leadership attributes
under the heading of soft skills.
Impotence of CPD
What is CPD?
Continuous professional development is referred to as CPD.CPD can be characterized as a component that supports the development of our concepts,
methods, and knowledge. Also another way of putting it. It can also be described as a synthesis of concepts and methods. Since professional life includes
this and it is incredibly helpful. Whenever we are, whatever we want, and will have the ability to make the right decision. You can evaluate and reflect on
what you learn with the aid of CPD. You can continuously control your growth with the aid of the CPD procedure.
Importance of CPD




It enhances your capacity for work.
You increase your abilities
You support the group.
your social network grows
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The CPD component was a crucial element for implementing the curriculum that we created. Maintaining our professional development helped
us learn, as well as the new students that took part in the program. We teach students how to feel as a part of helping them develop attitudes
toward learning through CPD.Additionally, they develop their craftsmanship in the sector of prospective employment and demonstrate
improvements.
These are some of the essential characteristics of CPD.


be an established procedure
emphasize introspective learning, experience-based learning, and review
Application of professional development planning (PDP)
Name – Krishan Chamara
Current position
HND Learner
Date – 01st of January 2022
Carrier mission statement –
Field of IT as a Software Engineer
Major career goals
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Goals
Date
To complete higher national diploma (HND)
30th of June 2023
After HND starting of my Degree
01st of January 2024
Skill Audit
HND hard work and then study and quickly apply for a degree work well
Skill/ Competency
Rank
Now
KRISHAN CHAMARA (PP ASSIGNMENT)
5 months
1 year
2 year
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Improve to complete all tasks In time
✓
✓
Improving knowledge of spoken English
✓
Can communicate Sinhala and English very well
Improve positive thinking and open-minded
✓
What is a professional development plan?
A plan of action to effectively carry out our professional career goals might be seen as a professional development plan. This can be utilized as
an action plan to gradually create our future objectives and obtain a future blueprint. Future fundamental goals require these programmers, and
they also require a professional growth strategy.
Several-part professional development strategy
Self – assessments
Goal
Strategies
Resources
Timelines
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Goals
We made an effort to ensure that both the program we ran and the students who took part in it could grasp this session. We all have distinct goals, but if
we talk about goals, we can all agree on a same objective. If we ask someone, it looks to us that they wish to accomplish these objectives. Krishan chamara
assignment 01 36 in order to achieve that goal, all we need to do is work toward it from one perspective.
Strategies
A strategy is a way to carry out a plan or achieve a goal. We employ this tactic in our plans. Additionally, this gave them insight about how to develop their
firm.
Motivation theories
Motivating someone to do everything they can to attain their goals is one approach to uplift their spirits and motivation. Motivation focuses on carrying out
any action and involves dedication. There are numerous motivational philosophies.

Maslow’s hierarchy of needs
This might be referred to as an Abraham Maslow theory.
His notion made it easier for us to recruit fresh participants in our course.
The team's requirements must be met by each member in order for the leader to fully appreciate this theory.

Hertzberg’s two-factor theory
Hertzberg separated these hypotheses into two categories: motivation and sanitary considerations. Simply put, motivation entails providing people
with the drive to maintain a positive outlook. In this department, the staff will impart motivational knowledge to the newbies who participated in
our workplace. What are those theories of motivation? Tell them the worth of our life through such theories. We used brief movies in our
encouragement section to teach students about motives. Which appeared to in some ways boost their attitudes and minds.
Understanding what would motivate people is made easier by the many motivation theories.
Evaluate in CPD
It is crucial to give CPD evaluation time. This will also enable us to comprehend the nature of the activity we are engaging in better. Possessing confidence in
our efforts is also beneficial. The goal of CPD is success and competence
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EX,
Personal data - Production data is a procedure that allows experts to retain and utilize preexisting knowledge continuously.
Personal data - Personal data is personal records of a person are called
Every time we put this into practice, there are positive outcomes that can offer excellent support for the effort. Those who are focused will get excellent
outcomes by putting these strategies into practice. They will acquire positive attitudes and coexistence skills.
Conclusion
We came to the following conclusions: how to work with team spirit; how to manage time; how to properly present a workshop to a group of people; and
what we might finally conclude about leadership.
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References
Anon., n.d. asq. [Online]
Available at: https://asq.org/quality-resources/teams
[Accessed 12 07 2022].
Doyle, A., 2020. the balancecareers. [Online]
Available at: https://www.thebalancecareers.com/verbal-communication-skills-list-2059698
[Accessed 12 07 2022].
doyle, A., 2022. the balance careers. [Online]
Available at: https://www.thebalancecareers.com/what-are-soft-skills-2060852
[Accessed 12 7 2022].
Laurie, n.d. lauriebrown. [Online]
Available at: https://lauriebrown.com/guides/communication-skills/what-is-effective-communication
[Accessed 12 07 2022].
nijhot, l., n.d. quara. [Online]
Available at: https://www.quora.com/Why-is-it-important-to-identify-a-problem
[Accessed 12 07 2022].
Nordquist, R., 2019. thought.co. [Online]
Available at: https://www.thoughtco.com/what-is-communication-1689877
[Accessed 12 07 2022].
Nordquist, R., 2020. Thought co. [Online]
Available at: https://www.thoughtco.com/what-is-nonverbal-communication-1691351
[Accessed 12 07 2022].
staff, P. t., n.d. Physcology today. [Online]
Available at: https://www.psychologytoday.com/us/basics/motivation
[Accessed 12 07 2022].
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