Higher Nationals Internal verification of assessment decisions – BTEC (RQF) INTERNAL VERIFICATION – ASSESSMENT DECISIONS Programme title Assessor Unit(s) Assignment title Student’s name BTEC Higher National Diploma in Computing MR Selvam Unit 03: Internal Verifier Professional Practice Work Related Learning Report: Design and Deliver a Training Programme KRISHAN CHAMARA List which assessment criteria the Assessor has awarded. Pass Merit Distinction INTERNAL VERIFIER CHECKLIST Do the assessment criteria awarded match those shown in the assignment brief? Is the Pass/Merit/Distinction grade awarded justified by the assessor’s comments on the student work? Has the work been assessed accurately? Y/N Y/N Y/N Is the feedback to the student: Give details: • Constructive? • Linked to relevant assessment criteria? Y/N Y/N • Identifying opportunities for improved performance? Y/N • Agreeing actions? Y/N Does the assessment decision need amending? Y/N Assessor signature Date Internal Verifier signature Date Programme Leader signature (if required) Date Confirm action completed Remedial action taken Give details: Assessor signature Date Internal Verifier signature Date Programme Leader signature (if required) Date KRISHAN CHAMARA (PP ASSIGNMENT) Page 2 Higher Nationals - Summative Assignment Feedback Form Student Name/ID KRISHAN CHAMARA Unit Title Unit 03: Assignment Number 1 Professional Practice Mr selvam Assessor Submission Date Date Received 1st submission Re-submission Date Date Received 2nd submission Assessor Feedback: LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience Pass, Merit & Distinction Descripts P1 P2 M1 D1 LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios Pass, Merit & Distinction Descripts P3 P4 M2 M3 D2 LO3 Discuss the importance and dynamics of working within a team and the impact of team working in different environments Pass, Merit & Distinction P5 P6 M4 D3 Descripts LO4 Examine the need for Continuing Professional Development (CPD) and its role within the workplace and for higher level learning Pass, Merit & Distinction P7 P8 M5 D4 Descripts Grade: Assessor Signature: Date: Resubmission Feedback: Grade: Assessor Signature: Date: Internal Verifier’s Comments: Signature & Date: * Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and grades decisions have been agreed at the assessment board. KRISHAN CHAMARA (PP ASSIGNMENT) Page 3 Assignment Feedback Formative Feedback: Assessor to Student Action Plan Summative feedback Feedback: Student to Assessor Assessor signature Date Student signature Date KRISHAN CHAMARA (PP ASSIGNMENT) Page 4 Pearson Higher Nationals in Computing Unit 03: Professional Practice Assignment 01 KRISHAN CHAMARA (PP ASSIGNMENT) Page 5 General Guidelines 1. A Cover page or title page – You should always attach a title page to your assignment. Use previous page as your cover sheet and make sure all the details are accurately filled. 2. Attach this brief as the first section of your assignment. 3. All the assignments should be prepared using a word processing software. 4. All the assignments should be printed on A4 sized papers. Use single side printing. 5. Allow 1” for top, bottom , right margins and 1.25” for the left margin of each page. Word Processing Rules 1. 2. 3. 4. The font size should be 12 point, and should be in the style of Time New Roman. Use 1.5 line spacing. Left justify all paragraphs. Ensure that all the headings are consistent in terms of the font size and font style. Use footer function in the word processor to insert Your Name, Subject, Assignment No, and Page Number on each page. This is useful if individual sheets become detached for any reason. 5. Use word processing application spell check and grammar check function to help editing your assignment. Important Points: 1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the compulsory information. eg: Figures, tables of comparison etc. Adding text boxes in the body except for the before mentioned compulsory information will result in rejection of your work. 2. Carefully check the hand in date and the instructions given in the assignment. Late submissions will not be accepted. 3. Ensure that you give yourself enough time to complete the assignment by the due date. 4. Excuses of any nature will not be accepted for failure to hand in the work on time. 5. You must take responsibility for managing your own time effectively. 6. If you are unable to hand in your assignment on time and have valid reasons such as illness, you may apply (in writing) for an extension. 7. Failure to achieve at least PASS criteria will result in a REFERRAL grade . 8. Non-submission of work without valid reasons will lead to an automatic RE FERRAL. You will then be asked to complete an alternative assignment. 9. If you use other people’s work or ideas in your assignment, reference them properly using HARVARD referencing system to avoid plagiarism. You have to provide both in-text citation and a reference list. 10. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could be reduced to A REFERRAL or at worst you could be expelled from the course KRISHAN CHAMARA (PP ASSIGNMENT) Page 6 Student Declaration I hereby, declare that I know what plagiarism entails, namely to use another’s work and to present it as my own without attributing the sources in the correct form. I further understand what it means to copy another’s work. 1. I know that plagiarism is a punishable offence because it constitutes theft. 2. I understand the plagiarism and copying policy of Edexcel UK. 3. I know what the consequences will be if I plagiarise or copy another’s work in any of the assignments for this program. 4. I declare therefore that all work presented by me for every aspect of my program, will be my own, and where I have made use of another’s work, I will attribute the source in the correct way. 5. I acknowledge that the attachment of this document signed or not, constitutes a binding agreement between myself and Pearson, UK. 6. I understand that my assignment will not be considered as submitted if this document is not attached to the assignment. Student’s Signature: (Provide E-mail ID) KRISHAN CHAMARA (PP ASSIGNMENT) Date: (Provide Submission Date) Page 7 Higher National Diploma in Business Assignment Brief Student Name /ID Number Unit Number and Title Unit 3: Academic Year 2021/22 Professional Practice Unit Tutor Assignment Title Work Related Learning Report: Design and Deliver a Training Programme Issue Date Submission Date IV Name & Date Submission format The submission should be in the form of an individual report written in a concise, formal business style using single spacing (refer to the assignment guidelines for more details). You are required to make use of headings, paragraphs and subsections as appropriate, and all work must be supported with research and referenced using Harvard referencing system. Please provide in-text citation and a list of references using Harvard referencing system. Please note that this is an activity-based assessment and your report should include evidences to the activities carried out individually and/or in a group. To carry out the activities given on the brief, you are required to form groups, comprising maximum of 6 members. KRISHAN CHAMARA (PP ASSIGNMENT) Page 8 Unit Learning Outcomes: LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience. LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios. LO3 Discuss the importance and dynamics of working within a team and the impact of team working in different environments. LO4 Examine the need for Continuing Professional Development (CPD) and its role within the workplace and for higher-level learning. KRISHAN CHAMARA (PP ASSIGNMENT) Page 9 Scenario Assume yourself as the event coordinator working in an event planning organization specialized in delivering trainings on IT and soft skills. you have been appointed to design and deliver a training event on IT /Soft Skills to an identified audience. You are required to complete the project within 2 months and the training plan and resources should be finalized as per the requirement of the client. You are required to form a group of not more than 6 members in order to carry out the event. The event will be headed by an event manager/ leader and each group member will be assigned a set of tasks. While designing and delivering the event, the skills required to make the event successful challenges faced during the design/ delivery Critical evaluation of the problems, challenges faced and the methods used to overcome them The need for continuously develop in a professional environment Need to be thoroughly considered. At the end of the event, produce an individual report by each member covering the following tasks. Task 1: Demonstrate how you are planning to effectively deliver the training event by designing a professional project plan with following details. Roles appointed to group members and an evaluation of interpersonal skills of each member that justifies the assigned role in the team. Goal and objectives of the project Evidences to the meetings conducted with the client and the team members and the findings/ outcomes of the meetings Challenges/ problems identified and the plan to overcome them A project schedule with the activities, milestones and contingencies identified. KRISHAN CHAMARA (PP ASSIGNMENT) Page 10 Task 2 Research different problem-solving techniques that can be used to solve the identified problems in task 1 and demonstrate how critical reasoning can be applied to identify a solution to the identified problems. Critically evaluate the solution methodology used to solve one of the identified problems and justify how selected methodology helped you to successfully solve the problem and achieve the project objectives. Task 3 Work in your team by contributing your skills and knowledge to meet the project goal. Critically evaluate your own role and contribution to the group for the completion of the training event. Discuss the importance of having dynamic team members in a group to meet its goals by referring to the role assigned to the group members and analyse how team dynamics among your group members effectively helped to achieve the shared project goal. Task 4 Discuss with examples, the importance of continuous professional development (CPD) in a work setting by evaluating the range of CPD criteria that can be used to measure the effectiveness of your employees in your organization. Produce a continuous professional development (CPD) plan using the criteria identified above with relevant to the responsibilities, required skills, performance objectives for the members of your team. Compare and contrast different motivational theories and discuss how they can be helpful to improve the performance of the team members and meet the objectives of the developed CPD plan. KRISHAN CHAMARA (PP ASSIGNMENT) Page 11 Grading Rubric Grading Criteria Achieved Feedback LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience. P1 Demonstrate, using different communication styles and formats, that you can effectively design and deliver a training event for a given target audience. P2 Demonstrate that you have used effective time management skills in planning an event. M1 Design a professional schedule to support the planning of an event, to include contingencies and justifications of time allocated. D1 Evaluate the effectiveness and application of interpersonal skills during the design and delivery of a training event. KRISHAN CHAMARA (PP ASSIGNMENT) Page 12 LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios. P3 Demonstrate the use of different problem-solving techniques in the design and delivery of an event. P4 Demonstrate that critical reasoning has been applied to a given solution. M2 Research the use of different problem-solving techniques used in the design and delivery of an event. M3 Justify the use and application of a range of solution methodologies. D2 Critique the process of applying critical reasoning to a given task/activity or event. KRISHAN CHAMARA (PP ASSIGNMENT) Page 13 LO3 Discuss the importance and dynamics of working within a team and the impact of team working in different environments. P5 Discuss the importance of team dynamics in the success and/or failure of group work. P6 Work within a team to achieve a defined goal. M4 Analyse team dynamics, in terms of the roles group members play in a team and the effectiveness in terms of achieving shared goals. D3 Provide a critical evaluation of your own role and contribution to a group scenario. LO4 Examine the need for Continuing Professional Development (CPD) and its role within the workplace and for higher-level learning. KRISHAN CHAMARA (PP ASSIGNMENT) Page 14 P7 Discuss the importance of CPD and its contribution to own learning. P8 Produce a development plan that outlines responsibilities, performance objectives and required skills, knowledge and learning for own future goals. M5 Compare and contrast different motivational theories and the impact they can have on performance within the workplace. D4 Evaluate a range of evidence criteria that is used as a measure for effective CPD. KRISHAN CHAMARA (PP ASSIGNMENT) Page 15 Contents Develop Your Personality………………………………….. Acknowledgement ……………………………… Introduction………………….. Different communication styles and formats………………….. What are different communication styles and formats……………..... Verbal Communication………………….. Non-Verbal Communication……………….. Present the program effectively to the student……………… Time Management…………….. Goals and objectives Evidence for the meetings and outcomes…………………….. Problems and challenges faced………….. Project schedule and contingencies………………… Critical path analysis………………………… Discussed the importance of working within a team and teamwork……………. What is a team? The benefits of teamwork……………. Working the team with define goal………………. Motivation the team…………… KRISHAN CHAMARA (PP ASSIGNMENT) Page 16 Responsive and effective communication…………………………….. Soft skills……………………………………. Importance of CPD……………………………………….. Application of professional development planning (PDP)…………………. What is a professional development plan? Motivation theories………………….. Evaluate in CPD…………………………………… Conclusion……………………………… References…………………………… KRISHAN CHAMARA (PP ASSIGNMENT) Page 17 KRISHAN CHAMARA (PP ASSIGNMENT) Page 18 Develop Your Personality Acknowledgement In preparation for my mission. I had to seek the help and guidance of a few respected people Man. I would like to take this opportunity to remind the teachers in charge. Thanks to Mr Selvem for his introduction, provided he carries out this mission. Give me a working methodology. Provided by many, especially classrooms and students Esoft for our programs and other entities inspired me to improve quality Tasks among classmates Introduction At the first meeting, there were various topics among the team members, but in the end, personalities were chosen as the basis for the final workshop of a group of people who were already or previously hired. Selvam divided the entire batch into two main groups. As the leader of Team, how did I propose a plan and envision a final workshop on personality? As I planned in, they all agreed and improved it with their ideas. For simplicity, Mr Selvam told us to assign us a role and divide the work accordingly. I choose to take the initiative with the approval of others, and Assigns the remaining roles depending on their personal strength and experience. I met each one personally before assigning a role to. We had lectures on Wednesday of the previous semester, so we held a meeting every Wednesday afternoon. Finally, after facing an unexpected problem, the workshop was successfully held. Different communication styles and formats What are different communication styles and formats? KRISHAN CHAMARA (PP ASSIGNMENT) Page 19 Communication is the process of sending and receiving messages via linguistic or nonverbal means, including speech or verbal communication. Writing and graphic representation (eg info graphics, maps, charts); signs, signals, actions. More simply, communication is "creating and exchanging meaning." Media critic and theorist James Carrie, in his 1992 book Communication as Culture, defines communication as "a symbolic process of creating, maintaining, repairing and transforming reality" and describes experience. I assumed that I would define reality by sharing it with others. .. (Nordquist, 2019) Verbal Communication Speaking is not the only effective verbal communication skill. Verbal communication includes both ways to convey and receive messages. Communication is an important soft skill for all employers. Employees who can interpret messages and act on the information they receive are more likely to be good at work Advise others on appropriate course of action Assertiveness Provides feedback in a constructive way, highlighting certain modifiable behaviors Disciplinary employees directly and politely Give credit to others Recognizing and responding to dissenting opinions Show interest in others, ask about their feelings, and acknowledge them Speak calmly even under stress Dismiss an employee (Doyle, 2020) Non-Verbal Communication Nonverbal communication, also known as manual speech, is the process of sending and receiving messages without the use of spoken or written language. Nonverbal behavior can emphasize parts of a linguistic message, just as italics emphasize written language. The term nonverbal communication was introduced in 1956 by psychiatrist Jurgen Ruesch and author Weldon Keens in his book Nonverbal Communication: Notes on the Visual Perception of Human Relations. Nonverbal messages have been regarded as an important aspect of communication for centuries. For example, Francis Bacon wrote in The Advancement of Learning (1605), "Face features of the body generally reveal the nature and inclination of the mind, but movements of the face and parts not only reveal it. It also reveals the current humor. "And the state of mind and will. (Nordquist, 2020) Present the program effectively to the student We are organized this event and we gave the idea about our personalities for the participations who came to the online programme. As mentioned is a task I’m going to explain at this point how we organized this event and how we improve our personality to the participations who join the programme. 20 people participated in our event. And the main object of our event was to develop your personality in a way that would be useful for the future. For the students who participated in this programme. We gave them how know about personality qualities and how to develop your personality. . The program lasted for more than 2 hours and we organized this program for over one month and distributed our parts to our team members as scheduled we worked to carry out our program as scheduled KRISHAN CHAMARA (PP ASSIGNMENT) Page 20 Our group consisted of 14 members. Each member is assigned a different task with a specific role. Below is an assessment of each interpersonal skill and the assigned role of the responsible for it Team Members Rakitha Balasuriya Inter-Personal skills Leadership skills, reliability, negotiation skills, creative critical thinking skills, selfconfident, profiling skills. Roles and tasks Leader - Providing a vision and plan, guiding others along with the plan, assisting with problems as needed, assisting with investigations, checking progress, and approving work. Upeksha Marasinghe Organizing skills, Effective communication, Extrovert personality, collaboration skills, cheerful outlook Organizer- We will hold weekly meetings, with additional research meetings and rehearsals. Holding a zoom conference for the final workshop. Vishwa Wickramarathna a Approachable, listening skills, negotiation skills, reliability, constructive criticism and feedback, innovative mindset Secretory - A secondary perspective on the leader's decision to optimize the decision on behalf of the leader when not presented. Express the rest of the team's feelings about the decision Midhesh Raj Patience, innovative mindset, reliability, Negotiation skills, positive attitude. Rajith Karunaratne Listening skills, patience, openness to criticism and feedbacks Marketer - Development of innovative methods for advertising in the workshop. Help with promotional materials with graphic designers. Recruit people for the workshop with the help of the entire team Documenter - Creating a Gantt chart, Feedback summary, registration summary. Research Chathum Randunu Effective communication, reliability, positive attitude, extrovert personality, patience. photography knowledge, reliability Presenter - Presenting at the workshop, managed the crowd, assisted graphic designers with presentations, and concluded with a reader Patience, innovative mindset, reliability, Negotiation skills, positive attitude Marketer - Development of innovative methods for advertising in the workshop. Help with promotional materials with graphic designers. Recruit people for the workshop with the help of the entire team Hatshan kumara Sajith Singharathna KRISHAN CHAMARA (PP ASSIGNMENT) Photographer: gathering photographs, screenshots on meetings and the workshop. Page 21 Ruchini Wijerathna Effective communication, reliability, positive attitude, extrovert personality, patience Presenter - Give a presentation at the workshop, manages the crowd, helps graphic designers give presentations, and completes the presentation with leaders Krishan Abeywardhana Effective communication, reliability, positive attitude, negotiation skills, patience Moderator - Answering crowd questions, helps team members face Mohamed Aathif Photography knowledge, reliability Photographer: gathering photographs, screenshots on meetings and the workshop Haseem Hisham Designing skills, introvert personality, patience Graphic designer - Poster design, PowerPoint slides, registration form, Effective communication, reliability, positive attitude, creative thinking, patience Graphic designer - Poster design, PowerPoint slides, registration form, Mohamed Ruzain unexpected problems. feedback form. feedback form. Time Management Time management is the process of organizing and planning how to allocate time between different activities. If you understand it correctly, you will be smarter, less difficult, and work to get more done in less time, even when time is tight and pressure is high. High Achievements manage time very well. You can also get the most out of your time by using Mind Tools time management resources. Goals and objectives Our main goal is to train employees or clerk to identify different personalities and treat people accordingly to improve public relations as a common problem in large companies. Did. To start this project, we first pre-assigned role according to skill and experience. The Gantt chart was created to track the time frame and its corresponding progress as a. We always share our work with the What`s App group and get feedback about everyone's work. The also designed a feedback form to ensure that participants successfully submitted the information. KRISHAN CHAMARA (PP ASSIGNMENT) Page 22 Our group has been assigned various roles. This makes the task easier and more effective. Google Drive was used with constant updates posted on whats app to maintain constant communication regarding progress and issues. This allowed us to keep a good pace on Trial to our destination. As we have seen, Sri Lankan employees have not been properly identified for their employees, so they can effectively maintain relationships with other colleagues and attract people. I had a problem doing it. Therefore, we saw this as an opportunity to train a small group of employees related to for management. Our goal was to successfully complete the project within a two-month period, and Workshop was held on May 15, 2022 Evidence for the meetings and outcomes In person meeting we’ve had between a few team members KRISHAN CHAMARA (PP ASSIGNMENT) Page 23 ONLINE MEETING WE’VE HAD WITH THE TEAM MEMBERS GETTING EVERYONE’S IDEAS BEFORE FINALIZING IT ON WHATSAPP KRISHAN CHAMARA (PP ASSIGNMENT) Page 24 PREPARING FOR THE WORKSHOP CHATHUM PRESENTING IN THE WORKSHOP. KRISHAN CHAMARA (PP ASSIGNMENT) Page 25 Problems and challenges faced When working as a team, it's difficult to get everyone together in the’s commonality due to different perspectives and contrasting personalities. As a team, we must always try to find the best idea out of all the conflicting ideas in order to compromise and optimize the final workshop as a success. Holding weekly meetings and updating the Whats App group on a regular basis has proven to be a very effective way to bring together as a team. Nevertheless, problems and challenges have surfaced in our time frame Below are some of the problems we faced and the solutions we have implemented to overcome the Lack of experience - The first problem most of us faced was the fact that they hadn't completed the training program. Some members have never announced in front of an audience of more than 10 people Solution - In person with inexperienced members, consulted with instructor Selvam. They also conducted different online surveys of, contacted people in the senior group of, and learned how to make the event a success Complicatedness of the entire project - The overall complexity of the workshop was overwhelming for our team. None of the team members could do it individually or at once in Solution - The team assigned them specific roles and responsibilities. All of the’s complex tasks were assigned to multiple team members to help each other. They were assigned roles based on skills and experience in the field Time management - The two-month time frame seemed to be enough time when was released, but then for various reasons, the time frame was just enough to complete the project Solution - Use appropriate management techniques such as Gantt charting, weekly meetings, daily WhatsApp updates, and uploading work to shared Google Drive. Using these methods, members were able to work at a stable pace by the final deadline. Creating a personal profile has also proved essential for identifying strengths and weaknesses State of emergency - A few weeks before the deadline, the country was in turmoil. This was a major concern for both our team and the participants. Initially, we planned to have a live audience. Was because he thought it would be more effective to perform personal identification directly live. However, I was worried that the government would impose a curfew without the prior announcement of Solution - If we couldn't hold the event directly, we was planning to hold an online event, but in the end we went ahead. KRISHAN CHAMARA (PP ASSIGNMENT) Page 26 Project schedule and contingencies To complete the project in a successful manner, a proper plan is required, as the team leader wanted to create a project plan and during the creation of the plan, we made our overall schedule. Different tasks were done within these weeks as shown below Contingency Plan From the beginning, we knew that no matter how well we planned the workshop, we faced countless times during the pandemic, so there are certain uncontrollable factors that contradict the original plan. I did. Initially, the workshop was planned to be held in front of an actual audience, but the state of emergency in Sri Lanka required a change in plans to hold events online via the Zoom application. It was also possible that some members of the group, especially key members, were unable to attend the workshop. Therefore, it was necessary to keep the necessary materials for backup members to fill in the missing shoes when needed Event Likeness of occurring KRISHAN CHAMARA (PP ASSIGNMENT) Impact on our goal Priority Solution Further elaboration on the solution responsible party By when Page 27 The training being held online high likelihood essential 1 Having a backup strategy in place of an online workshop use of the zoom application and dissemination of a new poster to the public entire group 13th May 2022 Members being unable to attend the workshop high likelihood Big 2 appointing standby presenters utilizing backup scripts and other sources of reference presenters 13th May 2022 Critical path analysis Specification of problem Problems - Skills are a great help in building. Our future. We also discussed the issue freshman solutions and problem-solving results Having good and powerful problem-solving skills can make a big difference in your career KRISHAN CHAMARA (PP ASSIGNMENT) Page 28 Problem-solving skills can help you determine why a problem occurs and how to solve it. this problem Problem in identification In this way, we discuss what the problems are, how important these problems are, and who we are. You need to fix them. Identifying the problem Create a detailed problem description, including the impact of the problem Population health Why is problem identification important? If you can't identify the problem, you don't know if there is a problem. Somehow it seems important. Unrecognized issues remain unresolved (nijhot, n.d.) Here we will consider them in some parts to further identify the problem there is a problem identifying the problem defining the problem Problems solving and problem-solving tools and methods Tools and method Troubleshooting tools and methods are covered in several parts, and how these methods have helped your program are as follows Brainstorming SWOT analysis 5 ways method The drill – down techniques KRISHAN CHAMARA (PP ASSIGNMENT) Page 29 Brainstorming Introducing this will be a great help in conducting group activities. It is also introduced so that it can be shared freely without knowledge. No obstacles for anyone problem. This is a gift that all participants will remember as soon as possible. Leave a comment Groups are activities. Encouraging our team through this has been a great help SWOT analysis A SWOT analysis is a SWOT analysis because it consists of strengths, weaknesses, opportunities, and threats. Techniques for assessing these four aspects of your business S - Strength W- Weakness O – Opportunities T - Treats What are the solution Methodologies? Problem solving can be defined as a process with the following characteristics: Problem-solving process. There are different types of solutions. For example, these parts can be introduced Brainstorming Analogy Abstract As explained above, here we will look at the problem and how to solve it. We will also discuss the various topics we have discussed, time management issues and issues. This can result from the allocation of shares to members. As described in Task 1 for the main issues we had when we looked critically at the solution to the problem we were trying to solve various problems-The solution used to solve them was time management. The effect was that the 3 hours we had weren't very good for this program In this case, it is enough to give each team member a certain amount of time. During that time, support them to complete their part within that time frame. Management The right to convey time and knowledge and not only these issues if it does occur, it should be addressed through discussions with the team at this time. Was identified Problems that can show how the team worked together to solve the problem The methodology chosen to solve these problems and implement the most important ones correctly The purpose of implementing this program is to distribute a piece of knowledge to each person. Individuals are like distributions. It can be described as an action we took as a team very good. If a KRISHAN CHAMARA (PP ASSIGNMENT) Page 30 problem arises, the team will come together to discuss the problem and provide a solution. This is a great way to minimize problems as a team. You can classify such problems it was divided into two categories and if so, Physical problems Technical problems Within the framework of these two choices, our team can be individually divided into two encounters. There are problems, but as a team it can be considered important to solve all the problems together Responding to the problem-solving process. Another problem we had was that we had three programs. There were too many videos in the presentation program, which was also a problem our first group program. The program we presented had to deal with such issues. Problems encountered by our team and the solutions we have provided for those problems as mentioned above/. This section describes how to logically solve some of these problems. 1 One of the above issues is splitting the work among the nine members of the team. And give them time to complete the task. It’s a big problem, but it’s run by a team. Resolve it with dis. If this professional solution is described in detail, nine Team members are assigned different tasks and information is sought after by everyone. Information is discussed separately by everyone, and at the last moment we you can solve the problem properly. Find a solution to your problem and present it decisively Discussion can be described as a task that should be performed emotionally by a group of people.. Outstanding quality in our team for example, the following are examples of solutions to problems lease understand to some extent his work and their potential at each site Use web pages to provide detailed information about the importance of current and future technology The future and what we achieve through this area The above example is just one example, so the team was able to find a logical solution to them. Problem Problem evaluation What is problem evaluation? In many cases, assessing the problem is not mandatory, but it is a necessary step towards resolution. Problem evaluation how Get feedback from your subordinates. Go to the point of action and make a direct decision whether the plan works. If not, determine why and take steps to revise your plan. There are some things you need to know about assessing a problem. They are our A program for new students. What you remember the main thing to keep in mind here is that even if it looks like it's solved the problem, it's I will check it again later. It is our responsibility to prevent the KRISHAN CHAMARA (PP ASSIGNMENT) Page 31 problem from recurring. You can then make the changes after implementing the required solution. Maybe we you should continue to review the options you need for this issue. When it comes to that Problem Assessment, 14 members of our team will solve all the problems we have as a team occurs during the program and evaluates the problem correctly. War feting und as war seer Help our program through assessing and resolving the above issues Moreover. For example, the problem with our team was that members had to assign their own members. Participation in the program and time management in a limited time Discussed the importance of working within a team and teamwork What is a team? A team is defined as a group of people who perform interdependent tasks to work towards achieving a common mission or goal. Some teams have a finite lifespan. For example, a design team developing a new product, or a continuous process improvement team organized to solve a particular problem. Others are ongoing as follows: B. A departmental team that meets regularly to review goals, activities, and performance. In an organization with many teams, careful coordination is needed. When teams and individuals network with other teams, the principle of fostering understanding and trust applies, but the structure becomes more complex (Figure 1). Understanding the many interrelationships that exist between organizational units and processes, and the impact they have on quality, productivity, and cost, demonstrates the value of the team. (Anon., n.d.) Group characteristics two or more persons interacting socially members' prizes members have shared objectives or interests T – Together E - Everyone A – Archive M – More KRISHAN CHAMARA (PP ASSIGNMENT) Page 32 Team dynamics can be implemented as the most important aspect of success Failure of team activity. Importantly, both of these factors are present in our program in introducing this program and our team, we will look at the successes and failures of our team. The responsibilities and roles assigned to the members have been very helpful in reestablishing the members. Experienced student. Tasks assigned to team members have been assigned individually. Discuss and share time properly and whether it is important to us as a team to convey future-oriented knowledge of information technology to new students. What The main goal we wanted. Through the work team, I was able to get all the members to work Achieve the project goals of our program appropriately and appropriately. Also, the benefits there were many benefits to working as a team. We are also taking steps to convey the benefits. Our new students who participated in our program ... The benefits of working in a team are: Continue The benefits of teamwork Boost performance better your communication increase output The aforementioned examples can be found in group projects and activities. Boost performance - Being effective aids the team in completing the task. When it comes to teamwork, efficiency may be described as a crucial component of the team. The secret is to get the team as a whole operating effectively. We made a lot of effort to keep the team functioning effectively throughout our scheduled (how to develop your personality) program. Better your communication - The other advantage of teamwork is that it helps us communicate better. Here, we discuss how teams may increase their actual communication and how they want it to be a significant factor Working the team with define goal There were some key goals that our team worked on as a team to achieve a particular goal. We as a team, we were able to achieve these goals There are two things to note while categorizing groupings. IN an organization, there are various groups with varying informational levels. Some groups are built around various sorts. You may see the individuals who make up those groups as well as how they interact. Formal Group Informed Group KRISHAN CHAMARA (PP ASSIGNMENT) Page 33 Motivation the team Motivation is the desire to act to achieve a goal. It is an important factor in setting and achieving our goals. Motivation is one of the driving forces behind human behavior. It fuels competition and stimulates social ties. Its lack can lead to mental illness such as depression. Motivation encompasses the desire to continue striving toward meaning, purpose, and a life worth living (staff, n.d.) Another thing we did during the program was to motivate everyone who took part and keep them enthusiastic about it.This portion greatly aided our team program in producing excellent results. Responsive and effective communication Being a member of a team requires responsive and effective communication. When participating in group activities, team quality is crucial. It is crucial to encourage team members to communicate with each other via this channel and other means as well as a new internet-based platform for communication to help them Example – Whatsapp groups Provide a critical evaluation of the role Soft skills What are soft skills? Work style is related to soft skills. Interpersonal (people) skills, communication skills, listening skills, time management, and empathy are a few examples of soft skills. Given the importance of soft skills for almost every job, they are among the top abilities hiring managers look for in applicants. Soft skills are often sought after by hiring managers since they help employees succeed in the workplace.1Even if someone has strong technical, job-specific skills, they might not succeed at work if they can't manage their time or collaborate with others. (doyle, 2022) Example for soft skills successful communication teamwork leadership researching KRISHAN CHAMARA (PP ASSIGNMENT) Page 34 Successful communication Many people are curious as to what constitutes effective communication. The solution includes a number of components. Effective communication entails that your thoughts and concepts are understood and put into practice. It also implies that you have the capacity to pay attention to, comprehend, and act upon what other people say. This is how successful communication is defined and how a team, department, or business achieves success by figuring out what needs to be done and really executing it! (Laurie, n.d.) We divided the tasks among our team members because this was our first program for freshmen. My contribution was to assist the team and oversee the initiative. This portion is for not just me but also for the other two people who are with me.as previously stated. We can all benefit greatly from having soft skills both now and in the future. Through this part, they were also able to provide knowledge on topics like interpersonal connections. This can also be interpreted as a requirement to advance one's knowledge, attitudes, and professional competencies. Leadership Another aspect of mildness is having good leadership abilities. Where a leader can develop his or her leadership skills by speaking with and listening to members of his or her team about how to handle illness. Throughout the course of the program, freshmen participants learned about leadership attributes under the heading of soft skills. Impotence of CPD What is CPD? Continuous professional development is referred to as CPD.CPD can be characterized as a component that supports the development of our concepts, methods, and knowledge. Also another way of putting it. It can also be described as a synthesis of concepts and methods. Since professional life includes this and it is incredibly helpful. Whenever we are, whatever we want, and will have the ability to make the right decision. You can evaluate and reflect on what you learn with the aid of CPD. You can continuously control your growth with the aid of the CPD procedure. Importance of CPD It enhances your capacity for work. You increase your abilities You support the group. your social network grows KRISHAN CHAMARA (PP ASSIGNMENT) Page 35 The CPD component was a crucial element for implementing the curriculum that we created. Maintaining our professional development helped us learn, as well as the new students that took part in the program. We teach students how to feel as a part of helping them develop attitudes toward learning through CPD.Additionally, they develop their craftsmanship in the sector of prospective employment and demonstrate improvements. These are some of the essential characteristics of CPD. be an established procedure emphasize introspective learning, experience-based learning, and review Application of professional development planning (PDP) Name – Krishan Chamara Current position HND Learner Date – 01st of January 2022 Carrier mission statement – Field of IT as a Software Engineer Major career goals KRISHAN CHAMARA (PP ASSIGNMENT) Page 36 Goals Date To complete higher national diploma (HND) 30th of June 2023 After HND starting of my Degree 01st of January 2024 Skill Audit HND hard work and then study and quickly apply for a degree work well Skill/ Competency Rank Now KRISHAN CHAMARA (PP ASSIGNMENT) 5 months 1 year 2 year Page 37 Improve to complete all tasks In time ✓ ✓ Improving knowledge of spoken English ✓ Can communicate Sinhala and English very well Improve positive thinking and open-minded ✓ What is a professional development plan? A plan of action to effectively carry out our professional career goals might be seen as a professional development plan. This can be utilized as an action plan to gradually create our future objectives and obtain a future blueprint. Future fundamental goals require these programmers, and they also require a professional growth strategy. Several-part professional development strategy Self – assessments Goal Strategies Resources Timelines KRISHAN CHAMARA (PP ASSIGNMENT) Page 38 Goals We made an effort to ensure that both the program we ran and the students who took part in it could grasp this session. We all have distinct goals, but if we talk about goals, we can all agree on a same objective. If we ask someone, it looks to us that they wish to accomplish these objectives. Krishan chamara assignment 01 36 in order to achieve that goal, all we need to do is work toward it from one perspective. Strategies A strategy is a way to carry out a plan or achieve a goal. We employ this tactic in our plans. Additionally, this gave them insight about how to develop their firm. Motivation theories Motivating someone to do everything they can to attain their goals is one approach to uplift their spirits and motivation. Motivation focuses on carrying out any action and involves dedication. There are numerous motivational philosophies. Maslow’s hierarchy of needs This might be referred to as an Abraham Maslow theory. His notion made it easier for us to recruit fresh participants in our course. The team's requirements must be met by each member in order for the leader to fully appreciate this theory. Hertzberg’s two-factor theory Hertzberg separated these hypotheses into two categories: motivation and sanitary considerations. Simply put, motivation entails providing people with the drive to maintain a positive outlook. In this department, the staff will impart motivational knowledge to the newbies who participated in our workplace. What are those theories of motivation? Tell them the worth of our life through such theories. We used brief movies in our encouragement section to teach students about motives. Which appeared to in some ways boost their attitudes and minds. Understanding what would motivate people is made easier by the many motivation theories. Evaluate in CPD It is crucial to give CPD evaluation time. This will also enable us to comprehend the nature of the activity we are engaging in better. Possessing confidence in our efforts is also beneficial. The goal of CPD is success and competence KRISHAN CHAMARA (PP ASSIGNMENT) Page 39 EX, Personal data - Production data is a procedure that allows experts to retain and utilize preexisting knowledge continuously. Personal data - Personal data is personal records of a person are called Every time we put this into practice, there are positive outcomes that can offer excellent support for the effort. Those who are focused will get excellent outcomes by putting these strategies into practice. They will acquire positive attitudes and coexistence skills. Conclusion We came to the following conclusions: how to work with team spirit; how to manage time; how to properly present a workshop to a group of people; and what we might finally conclude about leadership. KRISHAN CHAMARA (PP ASSIGNMENT) Page 40 References Anon., n.d. asq. [Online] Available at: https://asq.org/quality-resources/teams [Accessed 12 07 2022]. Doyle, A., 2020. the balancecareers. [Online] Available at: https://www.thebalancecareers.com/verbal-communication-skills-list-2059698 [Accessed 12 07 2022]. doyle, A., 2022. the balance careers. [Online] Available at: https://www.thebalancecareers.com/what-are-soft-skills-2060852 [Accessed 12 7 2022]. Laurie, n.d. lauriebrown. [Online] Available at: https://lauriebrown.com/guides/communication-skills/what-is-effective-communication [Accessed 12 07 2022]. nijhot, l., n.d. quara. [Online] Available at: https://www.quora.com/Why-is-it-important-to-identify-a-problem [Accessed 12 07 2022]. Nordquist, R., 2019. thought.co. [Online] Available at: https://www.thoughtco.com/what-is-communication-1689877 [Accessed 12 07 2022]. Nordquist, R., 2020. Thought co. [Online] Available at: https://www.thoughtco.com/what-is-nonverbal-communication-1691351 [Accessed 12 07 2022]. staff, P. t., n.d. Physcology today. [Online] Available at: https://www.psychologytoday.com/us/basics/motivation [Accessed 12 07 2022]. KRISHAN CHAMARA (PP ASSIGNMENT) Page 41 KRISHAN CHAMARA (PP ASSIGNMENT) Page 42