TAMAL-LICIOUS A Feasibility study Presented to the Faculty of Hospitality and Tourism Management Education In Partial Fulfillment of the Requirements in Entrepreneurship in Tourism and Hospitality (HMC 10) By: Escuadra, Dexter James C. Espedilla, Charisse Fe I. Lumicad, She Jae P. Medrina, Trisha Mae D. Palma Gil, Ma. Angelica S. October 2022 CHAPTER 1 MARKETING ASPECT This chapter is about marketing aspect that contains of product description that covers the information about the features and benefits of the product. Target market provide the primary and secondary target that are most likely to buy products or services from a business, area of coverage contains the location. The consumers/customers consist of the person that purchase goods or services. Demand and supply analysis involves the understanding of customer demands for a product or service in a particular market. Also the total potential demand, competitor analysis, pricing structure, projected sales, marketing strategies and marketing selling expenses of the business. PRODUCT DESCRIPTION Figure 1: Siopao de Tamal Tamal is a local delicacy with roots in Mexican tamales, made with a dough that has a corn base that is filled with a variety of beans and cheese. Tamales are cooked in corn husks that wrapped around them. It is commonly eaten for breakfast in the morning and during special celebrations. In some areas in the Philippines, this delicacy comes in different variations. Tamal is origin from Tamales De Zamboanga stuffed with Vermicelli noodles and prawns, the mother’s hometown in Zamboanga City. Siopao is the ultimate Asian snack or appetizer that shows the influence of the Chinese. They are steamed buns that are filled with savory-sweet saucy meat dish called Asado. Asado is a cooking technique that requires marinating meat in a variety of sauces and spices before boiling it until it is tender. Tamal-Licious is created as a group that innovates a new product named siopao de tamal. It is a fusion of tamales and siopao pork asado filling. We found out that some people want to eat tamal and siopao and realize that tamal and siopao pork asado filling is a good combination. A level-up version of the tamal with a tasty siopao pork asado filling. It is unique and different from Tamales De Zamboanga. Figure 1 is the siopao de tamal with a filling of pork asado that one will love to eat for breakfast or a snack. This food gives delight and satisfaction beyond expectation. TARGET MARKET The primary target market of the proposed business is the students, and employees inside Holy Cross of Davao College. AREA OF COVERAGE Tamal-Licious is located at Holy Cross College of Davao in Barangay 30, Sta. Ana Avenue. CONSUMERS/CUSTOMERS The proponent’s target market are the students and employees within the school. There are no regulations on what the business provides regarding gender, age, religion, or other population information. DEMAND AND SUPPLY ANALYSIS The research conducted to determine consumer demand for a certain product. Analyzing consumer’s response to a product helps in monitoring consumer feedback, particularly from buyers, trying new products, and availability of the new product. Customers are more likely to buy products when the price is low, especially if the product is new in the area. Total Potential Demand Figure 2: Total Potential Buyers 10% Potential Buyers Would not to avail 90% Figure 2 shows the survey response from the people willing to avail of Siopao de Tamal. Out of 100% of the respondents, 90% of this are willing to avail the product and 10% of this are those people who do not want to avail. The age of respondents was eighteen (18) years old below and nineteen (19) years old above. There is no specific gender, religion, and personality that is prohibited from responding to the survey. The owners prioritize the factors since it may be helpful for them to understand the future demand for their company before they start operations. The overall number of Tamal-Licious responders consists of several Sta. Ana Avenue, Barangay 30, in DavaoCity. Competitor Analysis Table 1: Competitor Analysis Competitor Way of Selling the Location product Competitor A The pastel Service Price Offered display Sta, Ana Ave, Pastel ₱ 15.00 Siopao ₱ 35.00 Siopao ₱ 42.00 - outside the store will be Poblacion District, the ones to take and Davao City, Davao serve the customer. The Del Sur competitor has dining-in and take-out. Competitor B The siopao is on display Sta, Ana Ave, inside the store beside Poblacion District, the cashier. The cashier Davao City, Davao will take the customer's Del Sur selection and payment. The competitor has tables and chairs where can eat and relax the customer. Competitor C The siopao is available to San Pedro College buy inside the store but is Building, Guzman self-service. It also have St, Poblacion chairs and tables where District, Davao City, customers can eat. Davao Del Sur ₱ 55.00 Table 1 shows the competitor analysis in a different area. Competitor A offered a pastel at ₱15.00. It is placed outside the store where customers can see the product. Competitor B, located in front of Santa Ana Shrine Parish, offered a siopao for ₱35.00. The customer has to enter the store to see the displayed siopao. Lastly, Competitor C is located beside San Pedro College of Davao, offering siopao starting ₱42.00 to ₱55.00. The business owners of tamal-licious wanted to improve the product to differentiate it from our competitors. Pricing Structure TABLE 2: Pricing Structure Product Name Serving Price Siopao de Tamal good for 1 person ₱ 27.00 The table above shows the pricing structure of the Siopao de Tamal. The serving and price are included above. The researcher used a survey to collect information about the product's pricing. The basis price of the business is first by computing the sales price minus unit cost divided by unit cost times the given 100 which equals to markup percentage. Getting the selling price is a cost plus markup equals the selling price. The business has a pricing strategy which is the psychological strategy that would help to base on the belief that customers do not round up these prices and so will treat them as lower prices than they are; the product price is 27 instead of pricing it at 25.75. Even if the difference is only ₱ 1.00, people will automatically assume that 25.75 is cheaper than 27 since twenty-five is lower than twenty-seven. Projected Sales Table 3: Projected Sales Product Potential Price Numbers of Daily Weekly Monthly Yearly Sales Sales Sales Sales ₱2,430 ₱14,580 ₱58,320 ₱699,840 Customers Siopao de 90 ₱27.00 Tamal Table 4: Projected Sales 2023-2025 Product Description Year 1 Year 2 Year 3 Siopao de Tamal ₱699,840 ₱ 1,399,680 ₱2,099,520 Table 3 shows the estimated sales annually are presented in the table above. Siopao de Tamal is available from the business for twenty seven pesos (27.00) per person. Ninety (90) are the potential customer, equivalent to two thousand four hundred thirty (₱2,430) for daily sales and six hundred ninety-nine thousand eight hundred forty (₱699,840) for the total sales. The projected sales for the following three years are shown in table 4. MARKETING PROGRAM/STRATEGIES This area covers helps to boost product sales through the program and strategies. Marketing Program The business has a set of program to conduct marketing plans on sales growth. It helps to focus the marketing team's time and effort on increasing sales in its target customer group. By targeting the strategies through sales, promotional, and social media. Marketing Strategies The Tamal-Licious has a fundamental goal or plan of achieving a sustainable competitive advantage by understanding the needs and wants of customers. Every marketing plan will likely produce several marketing strategies. The following are the strategies of the business: Promotion Strategies Tamal-Licious will have a balloon placed on side during the opening day to attract attention to the business. We'll also give a 5% for students and employees. Tarpaulins and Fliers The business will have a tarpaulin on to enable retargeting customers. It includes the brand name of the food stand and the product's price. Also, distributing fliers to those individuals that displayed to attract attention to people and promote businesses, products, and services. Communication Strategies The most effective method of reaching the target audience is through word of mouth. Customers can be informed or encouraged how well-rounded services are provided to each customer who makes a purchase. Social Media Marketing The business will create accounts on Facebook and Tiktok to allow customers to get in contact with and learn more about the business. Facebook is a promote various with over a billion active users, enabling businesses to interact with customers and provide important details about business operations, products, and services. Facebook Pages will aid with product development, audience growth, and customer engagement. It also offers a boosting post feature that allows you to reach a larger audience and increase post engagement, both of which can result in gaining more followers. Tiktok app offers advice for growing your follower account, creating video ads, and promoting business. Facebook and Tiktok accounts will have weekly posts and boosting. Marketing/Selling Expenses Table 5: Marketing/Selling Expense Particular Quantity Budget Balloon 10pcs balloons ₱ 25.00 Tarpaulin 1pcs (2x3ft) ₱185.00 Fliers 50pcs(2 each) ₱250.00 Facebook Boost ₱ 100.00 Table 5 shows the marketing expenses of the business. The Tamal-Licious choose to promote the business and its products through balloons for decoration in opening the business, tarpaulins, fliers, and Facebook boost, The food stall put twentyfive pesos (25.00) in balloons, one hundred eighty-five pesos (185.00) in the tarpaulin, two hundred fifty pesos (250.00) in fliers, and one hundred pesos (100.00) for Facebook boost. Chapter 2 TECHNICAL ASPECT This chapter includes the technical requirements, business permit requirements, production/operation process, production schedule, and equipment needs for the workers' use. Location Plan that details the exact location of the business and design and layout for the food stall. Waste disposal system, quality control system, and the product's purchases of its ingredients will be determined by production cost. Technical Requirements The first topic covered in this chapter is the various legal requirements for creating the proposed business. Governmental requirements serve as the starting point, and business analysis develops the system and service requirements. Since this Tamal-Licious siopao de tamal is registered as a partnership, the responsibility for running the business and for whatever profits or losses it generates. Each proponent had to undertake to contribute an equal amount of the business's starting costs and profits. Government Requirement (PERMIT) Tamal-Licious must have secured the necessary legal documentation. Before operating, legal requirements and licenses must be gathered. The following government organizations are involved: Barangay Clearance A barangay clearance shows that you follow all local government regulations, which is essential for business. Businesses must apply for and get this license through their local Barangay Office and the city hall of the region where they conduct business. To renew the barangay clearance, it needs to have the essential components. Department of Trade and Industry (DTI) DTI implements initiatives that assist informed and attentive consumers, cooperative and self-policing enterprises, and a safe consumer environment with highquality and safe products at fair pricing. It is prohibited by Republic Act (RA) 3883 to use a business name without first registering it with the DTI. Your right to use your company name will be protected by registration for five years, after which it must be renewed to maintain its legal validity. Securities and Exchange Commission (SEC) The SEC is required to give regulations to facilitate and enhance, among other things, corporate name reservation and registration, incorporation, submission of reports, notices, and documents needed to comply with the Code, and the exchange of pertinent information with other governmental organizations. Bureau of Internal Revenue (BIR) Every company operating in the Philippines must submit an application to the BIR for a registration certificate. The national government's regulatory body oversees the Philippines' financial, tax, and monetary policies. The Philippine government enforces all forfeitures, penalties, and fines related to tax disputes and collects internal revenue taxes, fees, and charges. Sanitary Permit Business Approval is an essential legal document that gives a company the right and ability to officially operate and do business in the area in which it is registered. Generally, the business permit serves as "permission to operate" in that place. Mayor's Permit from Local Government Unit (LGU) Local Government Unit Site. One of the primary duties of the Local Government Unit in terms of revenue collection is the granting of company licenses and permits. The principal source of revenue for the Municipality, the collection of business permits and licenses, serves as the baseline from which the plans and programs are developed. LGUs are essential to the development of a community since they do as a route between the populace and the government, deal with issues and problems specific to that community, uphold laws, and have sway over it. Production/Operation Process The Tamal-Licious needs to be able to complete the services the food stall can provide. These are the operation to make and achieve the best Filipino siopao de tamal. It is essential because it will serve as a guide to production efficiency. The flow and process are very crucial in the business because this will serve as a guide for the service operations of Siopao de Tamal. The production process for the product will include preparing all ingredients, such as making dough, cooking, and steaming. Figure 3: Production in Operation Process Buying the Ingredients into the Market (30 Minutes 1 Hour) Preparation Of Ingredients (1 Hr) Cooking (3-4 Hr) Ready to Serve (2-3 Minutes) In this figure, the operation process will know the flow of buying ingredients to serving the order. The food service operation must have a purchasing process. All kitchen staff should be capable of selecting the most significant ingredients, in the optimum quantities, at the best prices. Figure 4: Step by Step Service Procedure of the Employee Greeting the customer Introduce the product to a customer Saying "Thank You" to customer Get the order of the customer Pay the bill Total bill of the customer Prepare the order Serve the customer's order Figure 4 shows the diagram illustrates of step-by-step process that employees will follow to serve consumers. Employees at the food stand will initially welcome the customer. The second step involves presenting the product to the customers. Getting the customer's order from the staff is the third step. The fourth step is placing the order. With this step, the siopao de tamal will be steam-cooked. Fifth, a staff member will fulfill the customer's order. The sixth customer receives their total amount, the seventh pays their charge, and the staff extends their gratitude for making the purchase. Table 6: Production Flow Steps Time Duration Preparation of the raw materials needed in cooking 1 hour Cooking the food 3-4 hours Ready to serve 2-3 minutes Serving the order 1 minute TOTAL 3 hours and 4 minutes Table 7: Service Flow Steps Time Duration Placing orders 5 minutes Paying to the cashier 3 minutes Preparing orders 10 minutes Serving to customers 2 minutes TOTAL 20 minutes Duration per step per batch Preparing the raw materials will take one hour of fundamental ingredients for cooking the product. The business will gather all the essential kitchen equipment. Depending on how many food the consumer wants to purchase, placing an order at the food kiosk will take 5 minutes. Based on how many orders are placed, paying the cashier will take 3 minutes, and preparing the items will take 10 minutes. It will take 2 minutes to serve the food to the consumer. The service should always follow its duration so customers will wait longer for their orders. Staff will pack the food in banana leaves once the food has been prepared. Then, if the customer needs disposable plastic spoon or gloves, they will provide them. Once the customer has received their food, the staff will express their gratitude before the food is served. Production Schedule Table 8: Tamal-Licious Working Operation Weekdays Monday to Friday 10:00 AM – 6:00 PM Weekend Saturday 8:00 AM – 4:00 PM SUNDAY (Closed) Tamal-Licious will be open eight (8) hours daily. The business will be available from 10 am to 6 pm, Monday to Friday, and open on Saturdays from 8 am to 4 pm. Every Sunday, the store will close together with the school for the employees to enjoy a day off or rest day. Employees can inspect the inventory and perform maintenance to maintain the security and proper operation of the system. Before the store opens, Tamal-Licious personnel must ensure that it is clean and sanitized in all areas. Monthly Schedule Table 9: Tamal-Licious Monthly Schedule Activities Monthly Operation Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Inventory and Marketing Pest Control Sales Update Renewal of Government Permits In order to confirm that all the necessary tools and ingredients are available as well as to determine whether supplies are still needed, inventory and marketing will be conducted. Pest control must be maintained each quarter. Regular routines assist in removing insect food supplies and hiding areas, and cleaning programs stop the life cycles of pests. Additionally, every month, a sales update will also be held to assess if there is an excess or a shortfall in our firm. Lastly, government permits will be renewed once a year for operation. Labor Requirement Table 10: Tamal-Licious Labor Requirements Position No. of Responsibility people Respective SCHEDULE Qualification Weekdays Weekends Manager 1 Who will be responsible for monitoring employees and organizing and updating daily tasks - High School or College diploma or Bachelor’s degree in business, management or related field. -Excellent Communication - Leadership Skills - More education or experience may be preferred or required 9:00 AM – 5:00 PM 7:00 AM – 3:00 PM Head Cook 1 Who will be responsible for the kitchen operation -High School or College diploma or Culinary Arts or general education degree (GED) required. -At least 2 years’ experience working in kitchen operation. -Cooking Skills -Customer Service Skill 6:00 AM – 2:00 PM 5:00 AM – 1:00 PM Cashier 1 Who will process orders and collect money from the customers -At least High School or Senior High School graduate -With or without experience -Basic math skills and attention to detail 10:00 AM – 6:00 PM 8:00 AM – 4:00 PM Dishwasher 1 Who will be -At least High School assigned to or equivalent. wash the -With or Without dishes experience -Exceptional time management skills. 6:00 AM – 2:00 PM 5:00 AM – 1:00 PM Service Crew 1 Who will be assigned to serve the food to the customer -At least High School or Senior High School graduate -With or Without experience -With pleasing personality, quick and efficient, and good listening skills 10:00 AM – 6:00 PM 8:00 AM – 4:00 PM The employees will be the owners who have experience and skilled of handling food. Effectiveness in their positions and contribute to the business’s success. The business has five (5) workers namely one manager, one head cook, one cashier, one dishwasher and one waiter service. The First Come, First Serve Policy will be implemented to ensure that customers are treated fairly and without respect to their social standing or personal preferences. Machinery/Equipment Requirement Among the machinery and equipment needed by the firm is the capability for clients to choose their own orders. Seats, tables, a stainless steamer, gas stove, tong, measuring cups/spoon, frying pan, stock pot, stainless container, wooden spoon, small plastic bag, disposable spoon and gloves, rubber spatula, emergency light and trash bins will be secure and well-organized. They have all the tools they need to do their jobs and treat customers well. We would take great pleasure in offering a warm environment and superior service. Table 11: Machinery and Equipment Requirements Machine and Equipment Quantity Unit Cost Total Cost Chairs and tables 2 (sets) ₱ 1,200 ₱ 2,400 Stainless Steamer 1 ₱ 1,300 ₱ 1,300 Gas Stove 1 ₱ 698.00 ₱ 698.00 Tong 2 ₱ 55.00 ₱ 110.00 Measuring Cups/Spoon 1 ₱ 195.00 ₱195.00 Frying Pan 1 ₱ 750.00 ₱ 750.00 Stockpot 1 ₱ 700.00 ₱700.00 Stainless Container 3 ₱ 240.00 ₱ 720.00 Wooden Spoon 2 ₱ 70.00 ₱ 140.00 Small Plastic Bag 2 packs ₱ 30.00 ₱ 60.00 Disposable Plastic Spoon 2 packs ₱ 20.00 ₱ 40.00 Disposable Plastic Gloves 2 packs ₱ 25.00 50.00 Rubber Spatula 2 ₱ 60.00 ₱120.00 Emergency Light 2 ₱ 750.00 ₱ 1,500 Parchment Paper 25meters ₱ 80.00 ₱ 80.00 1 ₱ 90.00 ₱ 90.00 Trash Bin The table shows the machinery and equipment requirements needed in the business for the production of Tamal-Licious. The prices are based on the internet sites, going to malls and asking the people who are selling needed requirements. This will involve all the cooking processes of the product with this kind of equipment we can assure that we are serving delicious product. Raw Materials Requirements Table 12: Raw Materials Requirement: Daily of Siopao de Tamal Ingredients Quantity Needed Total Cost Coconut cream 750grams 45 Pork 1000grams 280 Rice Flour 1000grams 100 Ground black pepper 10grams 20 Knorr cubes 200grams/2pcs 16 Oyster sauce 30grams/1pack 7 Soy Sauce 150grams 12 Garlic 1bulb 10 Onion 2pcs 14 Oil 250grams 25 Cornstarch 75grams 11.25 White sugar 250grams 29 Star anise 20grams 17 Water 10L 71 Total 657.25 The total daily requirement of raw materials for the production of siopao de tamal, including the projected amount of ingredients used daily, is shown in the table below. This business claims the raw materials required for daily supply. These ingredients are essential to the business since they serve as the main component in the siopao de tamal that it must offer consumers daily. To maintain a productive and smooth operation of the tamal-licious. Tamal-Licious needs a monthly supply of goods. By using parchment paper to wrap siopao de tamal, the business can guarantee the security of its products, reduce the possibility of product damage, and boost output. Six hundred fifty-seven point twenty five are spent on all ingredients each day (657.25). Suppliers Table 13: Suppliers of Siopao de Tamal Siopao de Tamal Supplier Rice Flour Bangkerohan Public Market Piapi Palengke Coconut Cream Bangkerohan Public Market Piapi Palengke Sugar Bangkerohan Public Market Gaisano Mall of Davao Nccc Uyanguren Pork Bangkerohan Public Market Piapi Palengke Gaisano Mall of Davao Oyster Sauce Bangkerohan Public Market Gaisano Mall of Davao Nccc Uyanguren Soy Sauce Bangkerohan Public Market Gaisano Mall of Davao Nccc Uyanguren Onion Bangkerohan Public Market Piapi Palengke Garlic Bangkerohan Public Market Piapi Palengke Oil Bangkerohan Public Market Gaisano Mall of Davao Nccc Uyanguren Knorr Cubes Bangkerohan Public Market Gaisano Mall of Davao Nccc Uyanguren Cornstarch Gaisano Mall of Davao Nccc Uyanguren Ground Black Pepper Gaisano Mall of Davao Nccc Uyanguren Star Anise Gaisano Mall of Davao Nccc Uyanguren Parchment paper Gaisano Mall of Davao Nccc Uyanguren Water Gaisano Mall of Davao Nccc Uyanguren This table contains the suppliers who will provide our raw materials, which will be the source of ingredients to operate our business. We choose them because they offer an affordable, high-quality product at a fair price. One of the largest public markets in the Davao area is Bangkerohan Public Market, which sells fresh and cheap vegetables and other goods directly from highland farmers. Additionally, Piapi Palengke is a public market where vegetables and meat are provided. Two of our suppliers in Davao is a supermarket named Nccc Mall Uyanguren and the major shopping mall in Davao is Gaisano Mall of Davao. Plant/Factory Location The Tamal-Licious specific area has a customer advantage because it will be located in Holy Cross Davao of College. It is accessible to students and employees. The exact address of Tamal-Licious, Barangay 30, Sta. Ana Avenue in Holy Cross College of Davao. Location Plan Figure 5: Exact Location of Tamal-Licious Location: Sta. Ana Ave, Poblacion Davao City Plan Layout Figure 6: Plan Layout of Tamal-Licious KIOSK This kiosk has a designated section—the cooking area, where the product will be cooked. While the preparation area is close to the cooking area, the progress is more accessible and spacious. It is responsible for keeping and preparing food for customers and the payment area where the customer will pay for the sold product. Waste Disposal System Waste disposals are the activities and actions carried out from start to finish to manage and recycle human society's waste products. Other wastes may be hazardous to human health. The organization must be aware of the disposal constraints of the different solutions. The duty of care includes your responsibility to guarantee the safe storage of your trash. Guarantee that the business is an ecofriendly establishment that conserves natural resources and contributes to animal life preservation. When it comes to food and the environment, all employees and staff would be urged to act cleanly. Customers will be encouraged to patronize the business if they have the idea that the food, they are about to consume is healthy and safe. Davao City Ecological Solid Waste Management Ordinance No. 0371-10, "Mandatory Solid Waste Segregation," requires all individuals, including business entities, to adopt adequate segregation of waste at the source by generators such as households and all establishments. The Davao City Government has advised people to appropriately segregate rubbish in accordance with the city rule requiring obligatory segregation. The "No Segregation, No Collection Policy" rule will be strictly enforced by the city. The city law complies with Republic Act 9003, also known as the Ecological Solid Waste Management Program Act. All businesses and facilities use segmentation correctly. The collection, treatment, and disposal of waste items that have been used or are no longer valuable. Waste separation is necessary for all establishments. Quality Control System Tamal-Licious is required to abide by the sanitation code of the City Health Government of Davao in order to ensure the safety of the food and ingredients for our committed clients. Raw materials and other supplies should be served appropriately and examined frequently to prevent squandering subpar ingredients. To protect the health of our consumers and stop quality loss, our product has a 24-hour shelf life. The facilities will be cleaned and sanitized each time the doors close to guarantee the security of the spaces and raw materials. Every employee must be in good physical condition, have a health card, and have completed a medical examination. They should present themselves correctly, wearing neat uniforms. They also got instructions on how to promote hygiene and cleanliness in the neighborhood. When customers are treated with respect and kindness, they will feel more appreciated and come back more regularly. The team is in charge of maintaining the cleanliness of the facilities. All of us will evaluate the performance of each other to keep our behavior. If there is a quality control system in place, customers will purchase the items. The objective of patronizing is to increase client loyalty. Right now, quality is king across many businesses. In the face of unending rivalry, a company's success is based on its capacity to provide the greatest product at the most reasonable price. A quality control strategy must be in place for every industrial organization that wants to provide goods that meet or exceed client expectations. Production Cost Table 14: Production Cost Per Unit if Siopao de Tamal Ingredients Quantity Market Price UCPI Coconut 750grams 45 0.1125 45 Pork 1000grams 280 0.28 280 Rice Flour 1000grams 100 0.1 100 Ground black 10grams 20 2 20 Knorr cubes 200grams/2pcs 16 0.08 16 Oyster sauce 30grams/1pack 7 0.23 7 Soy Sauce 150grams 12 0.8 12 Garlic 1bulb 10 10 10 Onion 2pcs 14 7 14 Oil 250grams 25 0.1 25 Cornstarch 75grams 0.15 11.25 White sugar 250grams 29 0.116 29 Star anise 20grams 17 0.85 17 Water 10L 71 7.1 71 cream pepper Total 11.25 657.25 Table 15: Total production per year and production cost per unit Product Quantity Total Daily Weekly Cost Monthly Cost Yearly Cost Description Needed Cost of Cost (6 Days (4 Weeks (12 Months Operation) operation) Operation) Each Unit Coconut cream 750grams 45 45 270 1,080 12,960 Pork 1000grams 280 280 1,680 6,720 80,640 Rice Flour 1000grams 100 100 600 2,400 28,800 Ground black 10grams 20 20 120 480 5,760 200grams/ 16 16 96 384 4,608 7 7 42 168 2,016 12 12 72 288 3,256 pepper Knorr cubes 2pcs Oyster sauce 30grams/1 pack Soy Sauce 150grams/ 1pack Garlic 1bulb 10 10 60 240 2,880 Onion 2pcs 14 14 84 336 4,032 Oil 250grams 25 25 150 600 7,200 Cornstarch 75grams 11.25 11.25 69 276 3,312 White sugar 250grams 29 29 174 696 8,352 Star anise 20grams 17 17 102 408 4,896 Water 10L 71 71 426 1,704 20,448 657.25 3,945 15,780 189,160 Total Chapter 3 Organization and Management Aspect This chapter discusses the organization and management components used in the study. This includes the following: Legal Forms of Business, Organizational Structure, Qualifications of Officers, Office Equipment, and Gantt chart. The goal of accomplishing its objectives is to organize, plan, lead, and govern resources. The organizational management of a business needs to be able to make decisions and resolve issues to be effective and beneficial. Legal Forms of Business The established legal form of the business is a partnership which means that two or more people share ownership in one business. As a starting business, this is ideal since partners are beneficial for marketing each other, mentoring, promoting, and essentially any other activities that mutually benefit both organizations in which they are willing to engage. A partner can influence the success of a business, it is essential to have excellent and reliable partners for business development. It will help to set up and run a business together with a view to profit. A partnership can arise without formal agreement when people carry on a business in common. Still, typically there is an agreement to trade as a partnership. Therefore partners will usually draw up a legally binding partnership agreement, setting out such topics as the amount of capital each partner contributed and how they will divide the profits and losses of the business. This adage means that ideas brought by two or more people who deliberated among themselves are more often than not better than the ideas of a single person. Partnership businesses tend to have more effective decisions since they are made. After all, partners work on ideas together. It will improve the balance between work and life by sharing the labor. It also lightens the load that may allow someone to take time off when needed, knowing there is a trusted person to hold the fort. Everyone needs to be able to bounce ideas off or debrief on essential issues. Organizational Structure Figure #: Organizational Structure A business can understand how it is organized and how it can effectively move forward in accomplishing its goals due to this structuring. Usually, in business, it is necessary to meet with prospects separately in the job descriptions. It considers the following qualifications for the job: a level of education, experiences, and especially abilities and skills. Employees are required to undergo training that could be used as a reference for how well they are performing. The Manager will monitor employees and organize and update daily tasks. Ensure that the workplace is safe, secure, and authorized, providing an opportunity for personal development. The Head Cook supervises the business's day-to-day operations of handling food preparation. They manage the kitchen workers and address all food-related issues, such as keeping an eye on food supplies, developing innovative recipes, and planning menus. Meanwhile, the responsibilities and obligations of a Service Crew include greeting and serving customers, collecting their orders, and properly. On the other hand, Dish Washer ensures that the kitchen stays clean and organized. They set up dish stations and turn on dish-cleaning machines. They spend their time loading and unloading dishes from dish machines, washing all pans or utensils that come into contact with food, and scraping identifiers of everything. Last but not least is the Cashier. In businesses, cashiers perform numerous essential tasks. They are in charge of processing payments, accepting payments, and providing clients with receipts as they depart with their items. While delivering exceptional customer service, cashiers also manage other required stuff like coupons. These are the staff needed for the operations to make this Tamal-Licious feasible in the current market. All these workers or employees will help the business to achieve its goal to be successful for a long-lasting business. Qualifications of Officer Position: Manager High School or College diploma or Bachelor’s degree in business, management or related field. Excellent Communication Leadership Skills More education or experience may be preferred or required Responsibility: Responsible for leading the team in completing the task and meeting goals Position: Head Cook 1. High School or College diploma or Culinary Arts or general education degree (GED) required. 2. At least 2 years’ experience working in kitchen operation. 3. Cooking Skills 4. Customer Service Skill Responsibility: ● Responsible for overall kitchen operation Position: Service Crew ● At least High School or Senior High School graduate ● With or Without experience ● With pleasing personality, quick and efficient, and good listening skills Responsibility: ● Responsible for taking orders, serving foods, and cleaning the tables. Position: Dish Washer ● At least High School or equivalent. ● With or Without experience ● Exceptional time management skills. Responsibility: ● Responsible for maintaining a clean kitchen, properly washes and sorts soiled dishes. Position: Cashier ● At least High School or Senior High School graduate ● With or without experience ● Basic math skills and attention to detail Responsible: ● Responsible for processing payments, accepting payments, and providing clients with receipts as they depart with their items Office Equipment Table #: Office Equipment Office Equipment Equipment Unit Cost Quantity Total Cost Receipt with carbon copy ₱ 15.00 1 pad (50 pages) ₱ 15.00 Intermediate Paper ₱ 25.00 1 whole pad (80 leaves) ₱ 25.00 Ballpen ₱ 7.00 3 pcs ₱ 21.00 Calculator ₱ 200.00 1 pc ₱ 200.00 The table illustrates the company's lists of necessary office supplies. The prices are based on the internet sites and going malls. The receipt is very important in order to know the customer’s final order. It also has Carbon Paper to make copies of the receipt. Paper to write down the orders of the customer. Ballpen are used for writing down reports, activities, and other information. Calculator for quick calculations and lastly Carbon Paper to make copies of letters, bills, and other papers. Gantt Chart Table #: Gantt Chart ACTIVITY Preparation of the feasibility study Business Plan Market Survey Securing Fund for the business Site selection Processing a legal business requirements Purchasing equipment’s and furniture Proper and formal Business StartUp MONTHS AUG SEPT OCT NOV DEC JAN FEB MAR APR MAY JUNE 2022 2022 2022 2022 2022 2023 2023 2023 2023 2021 2023 Gantt charts are another tool that projects use to keep an overview of the workload. These demonstrate the relationships between related tasks, milestones, and responsibilities with varied start and end dates, among other things. Through Gantt charts, the business may be able to organize its work around deadlines and manage resources more effectively. The table above shows the feasibility study preparation that started in Aug 2022. It was planned and executed online to offer an idea for creating the title and product. A business plan started in two months, from September to October, and it worked in place to deal with the business ideas. The study's participant’s surveyed consumers in September and October 2022 to gather information about a target market, including competitor analysis, pricing changes, and customer expectations. Securing the business's funds will provide a particular amount for specific needs from October to November 2022. The next thing is site selection which started in November to December 2022 by looking for the location. Processing legal documentation for the business requirements would be from January to March so things will get processed easier in the following days. Acquire and process the business's needed furniture and equipment in three months. The proper and formal business start-up will be held over the entire month of June, preparing for opening the business. Chapter 5 Socio Economic Aspect This chapter discusses the economic activities of Tamal-Licious the business and analyzes its contributions to customers, the community, employment, the environment, and lastly, the government. As an outcome, this business is not just about making profits; it also benefits society by promoting the development and culture of the country's food. Its importance is that it defines how the business helps create a good relationship with the community and the business's responsibilities to the economy's growth and development. Socio-Economic Plan is conducted to determine the degree to which the design or location of a given project is economically justified, an alternative is considered preferable from a social perspective, or eventual construction and operation can be financed and managed. Customer These were the customers valued the most as they were the primary customer who enjoyed what the business had to offer. Customer is an essential aspect of the success of the business. Tamal-Licious make sure to satisfy all of the customers in every way possible. Customers can grow the business by making a good profit and making the Tamal-Licious more famous for affordable pinoy food. Customers can put the business under pressure. In that case, Tamal-Licious always maintains the customer's happiness. The business is sensitive enough regarding pricing and the product themselves. Customers are the greatest asset towards the success of the business. This business would not exist without them being feasible. Customer loyalty will not come easy if you are not focused on pleasing your base, and satisfaction plays a vital role in almost any business. Not only is the leading indicator used to measure customer loyalty and retention, but it also enables the business to identify unhappy customers or those who are unsatisfied with the product. The service will reduce customer losses and negative word of mouth while increasing revenue. Community Tamal-Licious is essential to build a connection with the community in engaging a simple and effective method to boost brand image, develop a good reputation, and grow the business. It also allow to make great relationships with people. Maintaining a community of customers can help the business through their opinions and feedback. Environment The environment is essential for every business; it tells you who your competitors are. Promoting environmentally friendly methods to your business becomes an advantage for your competitors. The business has a policy for the safety and sanitation of the customers. Additionally, there is waste management, which consists of the three R's: reuse, reduce, and recycle, which can help the environments lessen. The business significantly influences the environment because it uses less electricity and is conveniently located. Tamal-Licious encourages an eco-friendly atmosphere that people may enjoy. The environment can also play a significant role and benefit for the business by placing greater demands on it. Government Among the business activities regulated by the government are competitive practices, industry-specific actions, internet activities, general issues of concern, and monetary regulations. The Tamal-Licious promotes a healthy relationship with the government by paying taxes on exact dates and amounts, and by that means, the government permitted us to sell in the designated area, which can keep the business grow and become successful. Survey Questionnaire Name (optional) Sex: Male Female Prefer not to say Age: Below 18yrs old 18-25yrs old 26-35yrs old 36-45yrs old 46-70yrs old Other: Civil Status: Single Married Occupation: Student Employed Unemployed Business person If working, Monthly Income: Below ₱ 10,000 ₱ 10,001 – ₱ 20,000 ₱ 20,001 - ₱ 30,000 ₱ 30,001 - ₱ 40,000 ₱ 40,001 - ₱ 50,000 Other: If student, Monthly Allowance: Below ₱ 1,000 ₱ 1,001 - ₱ 2,000 ₱ 2,001 - ₱ 3,000 ₱ 4,000 above Other: Do you live, work or study near Sta. Ana Avenue, Davao City? Yes No Have you tried purchasing Siopao Tamal? Yes No How much are you willing to spend for buying Siopao Tamal? 25 30 35 Would you try Siopao Tamal with pork asado filling? Yes No Do you want avail Siopao Tamal? Yes No If you are going to purchase our product, Siopao Tamal in a month. How many times will you buy it and how many orders? Once a month Twice a month Thrice a month If you are going to purchase our product, Siopao Tamal in Daily. How many times will you buy it and how many orders? Once a day Twice a day thrice a day If you are going to purchase our product, Siopao Tamal in a week. How many times will you buy it and how many orders? Once a week Twice a week Thrice a week