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Internship report of AIBL

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A Complete Study on General Banking (GB) of AIBL
A Complete Study on General Banking (GB) of AIBL
Prepared For
Rashedul Hasan
Senior Lecturer, Department of Business Administration
East West University
Prepared By
Md Rakib Al Rashid Khan
2017-1-10-169
Major: Accounting
Bachelor of Business Administration
East West University
12 September 2022
Letter of Transmittal
Date: 12 September 2022
East West University
A/2, Jahurul Islam Avenue,
Jahurul Islam City,
Aftabnagar, Dhaka-1212, Bangladesh
Rashedul Hasan
Senior Lecturer, Department of Business Administration
East West University
Subject: Submission of Internship on “A complete study on General Banking (GB) of AIBL”
Sir,
Assalamualaikum, I hope you are well by the grace of Allah. It is indeed a great pleasure for me
to be able to hand over the result of my hardship report on “A complete study on General Banking
(GB) of AIBL”. This report is the result of the knowledge which has been acquired from the tenure
of internship and academic courses.
The information of this internship report covers the general banking activities of AIBL at Progoti
Saroni Branch. I tried my level best to prepare this report. I fervently hope that you will find this
report worth reading. Please feel free for any query or clarification that you would like me to
explain. Hope you will appreciate my hard work and excuse my minor errors.
Sincerely,
Md Rakib Al Rashid Khan
2017-1-10-169
i
Supervisor Authorization
This is to certify that the internship report on “A complete study on General Banking (GB) of
AIBL” prepared by Md Rakib Al Rashid Khan, is a partial requirement of the Bachelor of Business
Administration program. The internship has been carried out successfully under my guidance and
supervision.
Internal Supervisor
..........................................
Rashedul Hasan
Senior Lecturer
Department of Business Administration
East West University
ii
Supervisor Authorization
This is to certify that the internship report on “A complete study on General Banking (GB) of
AIBL” prepared by Md Rakib Al Rashid Khan, is a partial requirement of the Bachelor of Business
Administration program. The internship has been carried out successfully under my guidance and
supervision.
External Supervisor
..........................................
Syed Md. Abdur Rahim
FAVP & Manager (C.C), AS-579
Al-Arafah Islami Bank Limited
Progoti Saroni Branch, Dhaka
iii
Declaration
I am Md Rakib Al Rashid Khan, student of Bachelor of Business Administration (BBA), at East
West niversity declaring that this practicum report on the topic of “A complete study on General
Banking (GB) of AIBL” has been only prepared for the fulfillment of the course of BUS (499) as
the partial requirement of the Bachelor of Business Administration (BBA).
I hereby declare that this report has been solely prepared by me under my supervisor’s guideline
and to the best of my knowledge. It contains no materials previously published or written by any
other person which have been accepted for the degree or diploma at EWU or any other educational
institution, except the quotations and reference which have been duly acknowledged. It has not
been prepared for any another purpose, reward, or presentation.
Md Rakib Al Rashid Khan
2017-1-10-169
Program: BBA
Major: Accounting
iv
Acknowledgment
At the very beginning I would like to express my deepest gratitude to almighty Allah for giving
me the strength and the composure to finish the task within the scheduled time. Then I would like
to thank my Honourable faculty, Mr. Rashedul Hasan. I am grateful to him for giving me this
opportunity to complete the assigned report. Very special thanks goes to my organizatio na l
supervisor Mr. Kamrujjaman Shovon and branch officers who helped me a lot learn about banking
activities and also for helping me with proper data which were required for my internship report.
Finally, I would like to convey my gratitude to Al Arafah Islami Bank Limited, as they have given
me chance to do internship program as it is required as a course curriculum to prepare this report.
And this report would not have been possible without the dedicated and contribution of all offic ia ls
from Al Arafah Islami Bank Limited of Progoti Saroni Branch. So, I would like to give thanks to
them for helping me a lot by guiding me to learn banking, understanding professional manners and
also helping me with proper data which were required for my internship report.
v
TABLE OF CONTENT
EXECUTIVE SUMMARY…………………………………………………………………….ix
1. INTRODUCTION……………………………………………………………………………1
1.1 Introduction…………………………………………………………………………....……2
1.2 Background of the study…………………………………………………………………….2
1.3 Objective of the study……………………………………………………………………….3
1.3.1 Broad objective ………………………….…………………………………………3
1.3.2 Specific objective…………………………………………………………………...3
1.4 Source of data………………………………………………………………………………...3
1.4.1 Primary data………………………………………………………………………...3
1.4.2 Secondary data……………………………………………………………………...3
1.5 Scope of the study……………………………………………………………………………4
1.6 Limitation of the study……………………………………………………………………….4
2. AL-ARAFAH ISLAMI BANK LIMITED AT A GLANCE……………………………….5
2.1 AIBL Profile…………………………………………………………………………………6
2.2 Vision………………………………………………………………………………………..6
2.3 Mission………………………………………………………………………………………6
2.4 Commitments………………………………………………………………………………..7
2.5 Special features of the Bank………………………………………………………………...7
2.6 Corporate Information………………………………………………………………………8
2.7 Corporate Culture…………………………………………………………………………...8
2.8 AIBL at a Glance……………………………………………………………………………9
2.9 Performance at a Glance…………………………………………………………………….9
2.10 Hierarchy of Al Arafah Islami Bank………………………………………………………11
2.11 Internal Control & Compliance……………………………………………………………12
2.12 Products and Services……………………………………………………………………...13
2.13 Card & ATM………………………………………………………………………………16
2.14 Green Banking…………………………………………………………………………….16
vi
3. THEORETICAL FRAMEWORK………………………………………………………….17
3.1 Banking………………………….………………………………………………………….18
3.2 General Banking of AIBL…………………………………………………………………..18
4. FUNCTIONS OF GENERAL BANKING DEPARTMENT……………………………...20
4.1 Department Goals…………………………………………………………………………..21
4.2 Manpower and Structure……………………………………………………………………21
4.3 Structure of General Banking Department…………………………………………………22
4.4 Account Opening…………………………………………………………………………...22
4.4.1 Required Information to Open an Account………………………………………...23
4.4.2 Types of Bank Accounts…………………………………………………………...24
4.5 Cash…………………………………………………….…………………...………………25
4.6 Remittance………………………………………………………………………………….25
4.6.1 Foreign Remittance……………………………………………………...…………25
4.6.2 Local Remittance………………………………………………………………..…25
4.7 Cheque Requisition…………………………………………………………………………26
4.8 Cheque Issue………………………………………………………………………………..26
4.9 Pay Order Issue………………………………………………………………………….…26
5. ANALYSIS & FINDINGS…………………………………………………………………..27
5.1 Analysis of Accounts……………………………………………….………………………28
5.2 SWOT Analysis……………………………………………………….……………………28
5.3 Complication Analysis……………………………………………………………………..30
5.4 Findings…………………………………………………………………………………….31
6. WORK ASSIGNMENTS & EXPERIENCES……………………………………………..32
6.1 Internship Experience………………………………………………………………………33
6.2 The Department Name……………………………………………………………………..33
6.3 The Activities of General Banking…………………………………………………...……33
6.4 Department Achievements…………………………………………………………………33
6.5 Task and Duties Performed………………………………………………………………..34
vii
6.5.1 Account opening form fill up…………………………………………………..34
6.5.2 Account for cross checking…………………………………………………….34
6.5.3 Receive cheque requisition…………………………………………………….34
6.5.4 Pay order issue…………………………………………………………………34
6.6 Working Environment………………………………………………………………….34
6.7 Lessons learned from the practical experience…………………………………………35
6.8 Project Timeline………………………………………………………………………..36
6.9 Budget Information…………………………………………………………………….37
7. RECOMMENDATION & CONCLUSION……………………………………………38
7.1 Recommendation……………………………………………………………………….39
7.2 Conclusion……………………………………………………………………………...40
References…………………………………………………….……………………………..41
viii
Executive Summary
An Islamic bank is a financial institution whose rules and action clearly state that it has vowed to
the principle of Islamic Shariah and a system of financial intercession avoids the receipt and
payment of interest in its transactions and conducts its activities in a way that it helps achieve the
objectives of an Islamic economy. Over 300 banks and financial institutions are serving Islamic
Banking and more religious people are getting fond of this system day by day.
Al-Arafah Islami Bank Limited (AIBL) was established on September 27 1995 with the objective
of achieving success in life here & hereafter following the way directed by the Holy Quran and its
main purpose is based on Islamic principles of transactions in which profit and loss sharing (PLS)
is a major feature, ensuring justice and equity in the economy. The bank is committed to the
country’s economy by giving service by investing money to different ‘Halal’ businesses, creating
jobs, implementing development projects of the government, and creating infrastruc ture
throughout its 148 branches all over Bangladesh.
I am glad to complete my internship in this prestigious organization and I have been assigned to
complete an internship report on “A complete study on General Banking (GB) of AIBL” and was
specially introduced to the real-life experience. The report will present a clear picture of both
theoretical and practical knowledge and policies of AIBL with as much information as possible
through the access to data was limited.
ix
CHAPTER: ONE
Introduction
1
1.1 Introduction
The banking sector is one of the foremost profitable sectors in Asian nations. The arena unendingly
contributes to countries' value and overall development activities. Currently, there are fifty- s ix
banks in Bangladesh among them 6 banks are operative as a full- fledged Islamic bank. Bangladesh
features a long history of Islamic banking science 1983 together with typical bank. Islamic banks
covers 20% of the market share within the banking sector and provides various kinds of deposits
for his or their customers admire current accounts, saving accounts, and investment accounts.
Principally Islamic banks mobilized their deposits on the Mudaraba investment mechanism per
Asian nation Bank. Islamic Bank’s Deposits reached by Tk. 202, 009, 90 million representing
13.62% point-to-point growth from Tk. 1482,992.10 million as of thirty Gregorian calendar month
2015 to Tk.1685, 002.00 million as of 30 September 2016. Moreover, all Islamic Banks’
Investments multiplied by Tk. 229,705.80 million representing 18.68% point-to-point growth from
Tk. 1229,851.70 million as of 30 September 2015 to Tk.1459, 557.50 million as of 30 September
2016. However compare with typical banks this performance isn't good and still, PLS investme nt
products don't seem to be very hip in Bangladesh.
However, the tremendous growth of our financial set-up and also the overwhelming quality of
Islami banking will improve this case terribly near. It is often the same that Islamic banks will
offer a lot of economical banking services to the state if they're supported by the financ ia l
organization with acceptable banking rules and regulations. This may facilitate Islamic banks to
introduce PLS modes of operations, that are pretty much contributory to our economic
development.
Hence the banking zone might play a crucial function with inside the improvement of us and green
and sound banking control might lead us to attain the best top of success.
1.2 Background of the Study
With the quickly growing competition among nationalized, foreign and private business banks on
how the bank operates its banking operation and the way client services are often created a lot
attractive, the expectation of the purchasers has vastly increased.
So, the origin of the report is to complete BBA Program at East-West University where a student
requires completing an Internship program of three months attachment with an organiza tio n
followed by writing a report in the final semester of the BBA program. This report titled “A
complete study on General Banking (GB) of AIBL” is conducted on the basis of my real- life
experience of three months long internship at Al-Arafah Islami Bank Limited.
In addition, Al-Arafah Islami Bank Limited executives who implement the policies taken by senior
management have an opportunity to share their opinions and receive feedback from clients on their
treatment.
2
1.3 Objective of the Study
The purpose of the report is to meet the sub-requirements of the BBA program and gather practical
knowledge. The Bachelor of Business Administration (BBA) course consists of integrated,
theoretical and practical methods. The objective of the report can be described in two ways -
1.3.1 Broad objective
The main objective of this report is to find out the overall Branch Banking and a review of General
Banking of Al Arafah Islami Bank Limited.
1.3.2 Specific objectives





To gain a comprehensive understanding of general banking functions.
To learn a way to handle the basic responsibilities of a bank under any circumstances and
culture.
To do a study of the facts to reach a specific conclusion about banking in general.
To obtain hands-on experience with the task to do research.
To fulfill the partial requirement of BBA Program.
1.4 Sources of Data
This study is conducted by collecting information, data analysis, working variables and procedures
in two ways-
1.4.1 Primary Data
I have done discussion with the Bank Officers and some personal observation and also collected
some information from desk work in different departments.
1.4.2 Secondary Data
It means company website given information, report related journals, online books, Newspaper
articles that are related to the topic, etc. But the source where I got the major information are 



Official website.
Bangladesh Bank regulations and guidelines.
Different Statements.
File statements and various documents.
3
1.5 Scope of the Study
I have emphasized the several processes of general banking for the AIBL in my report. Before
that, a quick summary of the AIBL's operations and activities has been provided. Therefore, the
report's scope includes a thorough understanding of the AIBL's organizational structure. Based on
pertinent information from documents and bank officers' interviews, I have attempted to examine
and assess the general banking performance.
1.6 Limitation of the Study
During my internship, I faced various obstacles that I had to overcome effectively, listed below
and may be used to describe the study's limitations.
The following are some of the rules:

Because the internship is for 12 weeks, task participation is limited.

The main obstacle in preparing the report is a lack of data.

Employees are not permitted to disclose sensitive or detailed information.

For me to learn the entire operation of the general banking department, the scope was
restricted.
During my time as a junior, I was assigned a particular task to complete because I had the chance
to make a significant error in such a sensitive situation as well as three months is not enough to
know the division in general, because its activities are so large enough.
4
CHAPTER: TWO
Al-Arafah Islami Bank Limited AT A GLANCE
5
2.1 AIBL Profile
With the objective of achieving success here & hereafter by pursuing the way directed by Allah
and the path shown by His Rasul (SM), Al Arafah Islami Bank Ltd was established (registered) as
a private limited company on 18 June 1995. The inaugural ceremony took place on 27 September
1995. The authorized capital of the Bank is Tk.15000.00 million and the paid-up capital is Tk.
10440.22 million as of 31.12.2018. Renowned Islamic Scholars and pious businessmen of the
country are the sponsors of the Bank. 100% of paid-up capital is owned by indige no us
shareholders.
The equity of the bank stood at Tk. 2348.32 crore as of 31 December 2018, the manpower was
3682 as of 31 December 2018 and the number of shareholders was 25793 as of 31 December 2018.
It has achieved a continuous profit and declared a good dividend over the years. High-qua lity
customer service through the integration of modern technology and new products is the tool of the
bank to achieve success. The bank has a diverse array of carefully tailored products and services
to satisfy customer needs.
The Bank is committed to contributing significantly to the national economy. It has made a positive
contribution to the socio-economic development of the country with 184 branches of which 25 is
AD throughout country.
2.2 Vision
To be a pioneer in Islami Banking in Bangladesh and contribute significantly to the growth of the
national economy.
2.3 Mission






Achieving the satisfaction of Almighty
Allah both here & hereafter.
Proliferation of Shariah Based Banking
Practices.
Quality financial services adopting the
latest technology.
Fast and efficient customer service.
Maintaining high standard of business
ethics.
Balanced growth.






Steady & competitive return on
shareholders’ equity.
Innovative banking at a competitive
price.
Attract and retain quality human
resources.
Extending competitive compensation
packages to the employees.
Firm commitment to the growth of
national economy.
Involving more in Micro and SME
financing.
6
2.4 Commitments
 Ours is a customer focused modern Islamic Banking sound and steady growth in both
mobilizing deposit and making quality Investment to keep our position as a leading Islami
bank in Bangladesh.
 To deliver financial services with the touch of our heart to retail, small and medium scale
enterprises, as well as corporate clients through our branches across the country.
 Our business initiatives are designed to match the changing trade & industrial needs of the
clients.
2.5 Special Features of the Bank
As an Islami bank, we are singular in every positive aspect. We provide a bunch of state-of-art
banking services within the wide bracket of shariah. We are unique with our products, strict with
our principle and uncompromising with our honesty. Some of our special features that make us
notable in Islami banking sector are as follows:











All activities of AIBL are conducted under a profit/loss based system according to Islamic
Shariah to get the nation rid of Usury.
Its investment policies under different modes are fully Shariah compliant and well
monitored by the board of Shariah Council.
During the year 2007, 70% of the investment income has been distributed among the
Mudaraba depositors.
In 2008, AIBL has included online banking in its wide range of services. Banglades hi
software has been introduced in this feature to promote the local developers.
AIBL regularly arranges its AGMs (Annual General Meeting). Whenever needed EGMs
(Extraordinary General Meeting) are also arranged.
We regularly pay dividend to our valued shareholders. For the year of 2013, we declared
13.50% bonus dividend to our shareholders.
We believe in providing dedicated services to the clients imbued with Islamic spirit of
brotherhood, peace and fraternity.
The bank is committed towards establishing a welfare-oriented banking system to meet the
needs of low income and underprivileged class of people.
The Bank upholds the Islamic values of establishment of a justified economic system
through social emancipation and equitable distribution of wealth.
Following the Islamic traditions, it is assisting in the economic progress of the socially
deprived people; in the creation of employment opportunities and in promotion of rural
areas to ensure a balance development of the country.
The Bank believes in social and philanthropic activities and has established AIBL Englis h
Medium Madrasha and AIBL Library. More endeavors will inshallah follow in future.
7
2.6 Corporate Information
Name of Organization
Date of Establish
Al Arafah Islami Bank
Limited
September 27, 1995
Legal form
Public company limited by shared
Chairman
Mr. A.Z.M Shamsul Alam
Managing Director
Saidur Rahman
Total Branch
182
District
41
Deposit
297,241.81 million
Investment
288,486.02 million
Number of Employees
3,795
Number of Shareholders
24,276
Number of ATM booths
86
Head Office
Contact Detail
Website
AIBL Tower, 63 Purana Paltan (Dainik
Bangla Mor), Dhaka-1000
Telephone: +88-02-44850066, +880244850005
Email: info@aibl.com.bd
www.al-arafahbank.com
2.7 Corporate Culture
Al-Arafah Islami financial institution is one of the maximum disciplined Banks with an
exceptional company lifestyle primarily based totally on Islami Shariah. Here they agree with
shared meaning, shared understanding, and shared sense-making. The human beings in this
financial institution can see and apprehend events, activities, objects, and conditions in an
exceptional way. They mold their manners and etiquette, individual personally to fit the reason of
8
the Bank and the desires of the clients who're of paramount significance to the financial institutio n.
The human beings with inside the Bank see themselves as an own circle of relatives that believes
in running collectively for growth. The company lifestyle has evolved and has now no longer been
imposed, it has as an alternative been carried out through their corporate conduct.
2.8 AIBL at a Glance
Islam provides us with a complete lifestyle. The main objective of the Islamic lifestyle is to be
successful both in our mortal and immortal life. Therefore in every aspect of our life, we should
follow the doctrine of Al-Qur’an and the lifestyle of Hazrat Muhammad (Sm.) for our supreme
success. Al-Arafah Islami Bank started its journey in 1995 with the said principles in mind and to
introduce a modern banking system based on Al-Qur’an and Sunnah.
A group of established, dedicated and pious personalities of Bangladesh is the architects and
directors of the Bank. Among them, a noted Islamic scholar, economist, writer, and ex-bureaucrat
of the Bangladesh government Mr. A.Z.M Shamsul Alam is the founder chairman of the bank. His
progressive leadership and continuous inspiration provided a boost for the bank in getting a
foothold in the financial market of Bangladesh. A group of 20 dedicated and noted Islamic
personalities of Bangladesh are members of the Board of Directors of the bank. They are also noted
for their business acumen. Al-Arafah Islami Bank Ltd. has 184 branches (up to December 2020)
and a total of 3682 employees (up to December 2018). Its authorized capital is Taka 15000 millio n
and the paid-up capital is Taka 10440.22 million as of 31 December 2018.
The wisdom of the directors, Islamic bankers, and the wish of Almighty Allah make Al-Arafah
Islami Bank Ltd. the most modern and leading bank in Bangladesh.
2.9 Performance at a Glance
Particulars
2014
Authorized
Capital
Paid up Capital
Reserve Funds &
Other Reserve
Shareholders'
Equity (Capital
& Reserve)
Deposits
Investment
Total Income
2015
15,000.00
2016
15,000.00
Taka in (Million)
2017
15,000.00
15,000.00
9,469.58
5,620.87
9,469.58
6,432.32
9,943.06
7,468.16
9,943.06
8,556.96
10,440.22
9,365.62
18,159.52
19,236.07
21,337.48
22,520.68
23,483.22
166,851.17
146,740.37
22,211.79
169,887.08
162,503.14
21,079.94
199,703.92
196,519.38
21,621.69
244,806.26
235,905.23
24,048.39
266,205.48
261,874.13
28,726.20
2018
15,000.00
9
Total
Expenditure
Profit Before Tax
& Provision
Profit Before Tax
Profit After Tax
Fixed Assets
Total Assets
(Excluding offbalance sheet
items)
Import Business
Export Business
Capital Measures
Core Capital
(Tier-I)
Supplementary
Capital (Tier-II)
Tier-I Capital
Ratio
Tier-II Capital
Ratio
Total Capital
Total Capital
Ratio
% of NPIs to
Total Investment
Number of
Shares
Outstanding
Earning per
Share (Taka)
Book Value per
Share (Taka)
Price Earning
Ratio (Times)
Price Equity
Ratio (Times)
Dividend per Share
a. Cash Dividend
%
b. Bonus Share
Number of
Branches
15,878.34
14,719.79
14,110.66
17,092.62
22,417.31
6,333.45
6,360.15
7,511.03
6,955.77
6,308.89
4486.59
2,324.95
2,661.11
210,439.01
4563.47
2,465.88
3,057.38
229,106.66
5963.16
3,349.40
3,240.18
272,900.04
5600.88
3,169.50
3,260.38
319,255.29
4130.91
2,456.80
4,494.61
338,465.30
101,244.70
75,843.90
107,049.80
79,362.90
118,786.60
88,152.20
156,700.00
104,540.00
168,573.80
114,481.90
17,181.97
18,244.48
20,359.39
21,459.85
22,379.93
1,732.06
4,828.03
5,095.97
5,488.97
10,078.56
12.74
13.17
11.92
10.40
10.12
1.28
3.48
2.98
2.66
4.56
18,914.03
14.03
23,072.51
16.65
25,455.36
14.91
26,948.82
13.06
32,458.49
14.68
4.50
4.66
4.54
4.10
4.79
946,958,503 946,958,503 994,306,428 994,306,428 1,044,021,750
2.20
2.25
3.07
3.15
2.35
19.18
20.31
21.46
20.88
20.80
6.77
6.53
5.18
7.64
8.48
0.78
0.72
0.74
1.15
0.96
14.00
10.00
20.00
15.00
15.00
129
5.00
140
154
5.00
119
2.00
168
10
Number of
Employees
Number of
Shareholders
2,649
2,810
3,070
3,446
3,682
52,007
44,427
36,695
30,386
25,793
2.10 Hierarchy of Al-Arafah Islami Bank
11
2.11 Internal Control & Compliance
The inner manage surroundings are the framework, beneath neath which inner controls are
developed, implemented, and monitored. The most important components, which collective ly
incorporate the managed surroundings are
Board of Directors
Board Audit Committee
Management
Shariah Supervisory Committee
Independent Internal Audit Mechanism
One of the Board's responsibilities is financ ia l
management, which means that the Directors
are the custodians of the bank's assets and are
prepared to act in the best interests of the
shareholders/shareholders. The Board is
actively concerned with good corporate
governance and risk management and
understands and diligently
fulfills its
responsibilities to ensure that the Bank is
properly and effectively managed and
controlled.
The Audit Committee has a precise obligatio n
to assess the adequacy and appropriateness of
inner control, inner audit, and chance
management, compare compliance with legal
guidelines and regulations, etc.
Management actively manages and operates
the Bank in a sound and prudent manner, in
accordance with the policies and guidelines of
the Board of Directors and the regulators.
To make certain whether or not the Shariah
Principles are observed in all of the
transactions & approaches of any activities.
Independent Internal & External Audit have a
scope of offering bias-unfastened reviews to
the ready authority in order that the authority
can keep the integrity trendy of its economic
operation and the intention of the financ ia l
institution may be finished in the lengthy run.
12
2.12 Products and Services
Deposits
Investment
AIBL
Foreign
Trade
Other
Service
13
Deposits
 Al
Wadiah
Current
Deposit (CD)
Investment
 Investment in
Agricultural
Sector
 Mudaraba
Short Notice
Deposit
(SND)
 Investment in
Industrial
Sector
 Mudaraba
Savings
Deposit
(MSD)
 Mudaraba
Term Deposit
(MTDR)
 Monthly
Profit Based
Term Deposit
(PTD)
 Monthly
Installment
Based Term
Deposit (ITD)
 Al-Arafah
Monthly Hajj
Deposit
(MHD)
 Al-Arafah
Termed Hajj
Deposit
(THD)
 Monthly
Installment
Based
Marriage
Savings
Investment
Scheme (MIS)
 Investment in
Business
Sector
Foreign Trade
 Import
Other Services
 ATM card
 Export
 Locker
service
 Remittance
 MSME
 Agent
banking
 Investment in
Foreign Trade
 Investment in
Construction
and Housing
 Investment in
Transportation
Sector
 Hire Purchase
(HPSM)
Investment
Schemes
in
Masque and
Madrasa
(MMIS)
 Village
and
Small
Investment
Schemes
(GSIS)
 Small
Enterprise
Investment
Schemes
(SEIS)
 Consumer
Investment
14
 Al-Arafah
Savings Bond
(ASB)
Schemes
(CIS)
 Foreign
Currency
Deposit
(FCD)
 Pension
Deposit
Scheme
(PDS)
 Cash
Waqf
Deposit
Scheme
(CWD)
 Mudaraba
Lakhpoti
Deposit
Scheme
(LDS)
 Mudaraba
Millionaire
Deposit
Scheme
(MDS)
 Mudaraba
(Special)
Pension
Deposit
Scheme
(MSPDS)
 Mudaraba
Kotipoti
Deposit
Scheme
(MKDS)
15
 Mudaraba
Double
Benefit
Deposit
Scheme
(MDBDS)
2.13 Card & ATM
Over a couple of years, using Debit/ATM Cards has multiplied dramatically. People now
experience more secure and extra snug sporting plastic playing cards as opposed to bundles of cash
with them. Nowadays, amazing transactions arise in ATMs. AIBL has issued approximate ly
20,000 (twenty thousand) Debit/ATM Cards. Considering this state of affairs the financ ia l
institution has supposed to make bigger the ATM community and growth card facilities the various
clients. Meanwhile, AIBL has deployed forty ATM cubicles in diverse places and any other 10
ATMs are in the system. They have already finished trying out with NPSB (National Payment
Switch of Bangladesh) and the community might be open very soon. The creation of the not
unusual place transfer has significantly stronger the performance of the ATM device for the reason
that account holders might be capable of using all of the ATM cubicles of different banks
positioned countrywide. They are with inside the system to get a VISA membership. AIBL will
offer Islamic VISA global and nearby playing cards to our clients very soon.
2.14 Green Banking
We are conscious that worldwide warming is a difficulty that requires a worldwide response. The
fast alternative in weather may be too incredible to permit many eco-structures to definitely adapt
because the alternatives have an instantaneous effect on biodiversity, agriculture, forestry, dry
land, water resources, and human health. Due to uncommon climate patterns, growing greenhouse
gas, declining air quality, etc. Society needs that organizations additionally take the obligation for
shielding the planet. Green finance as part of Green Banking makes an incredible contribution to
the transition to resource-green and coffee carbon industries i.e. inexperienced enterprises and
inexperienced financial systems in general. Green banking is a part of the worldwide initia tive
through a set of stakeholders to store the surroundings. Green banking is an easy phrase however
its significance is notably extensive masking social surroundings and monetary aspects. Green
banking is a tool that considers social and ecological elements to guard the surroundings and
preserve herbal resources. If we guard the surroundings, we guard ourselves. Green bankers
supposed to guard the surroundings and preserve electricity and power in an effort to make sure a
more secure global for the subsequent generation. Al-Arafah Islami Bank Ltd. Being a moral Bank
and in compliance with Bangladesh Bank suggestions has shaped an inexperienced Banking Unit,
headed by a senior govt and supervised by Board Audit Committee.
16
CHAPTER: THREE
Theoretical Framework
17
3.1 Banking
Since the early 1970s, the banking industry has been an essential part of Bangladesh’s financ ia l
system. All financial institution, including commercial banks, must meet the governme nt’s
economic objectives during the early years. The banking industry is the backbone of the financ ia l
system in most developing countries. As a result, a thriving and efficient banking industry may
contribute to financial plans for growth and development.
Banks are one of the most significant providers of short-term operating capital for businesses, and
they have been more active in offering loan term company loans in recent years.
A commercial bank’s principal duty is to mobilize deposits and give loans to individuals and
businesses to support their consumption and business operations. As a result, banks facilities
money flow to productive use and investment, accelerating economic growth.
A deposit account is a current account, saving account or other type of bank account, at a banking
institution that allow money to be deposited and withdrawn by the accountholder. These
transactions are recorded on the bank’s books and the resulting balance is recorded as a liability
for the bank and represents the amount owed by the bank to the customer. Some banks charge a
fee for this service, while others may pay the customer interest on the fund’s deposits.
The most common type of account among account holders is the saving account. Any person may
create a saving account to start saving money. According to the bank’s policy, interest is often
credited to client’s accounts daily, monthly, quarterly, or half yearly. Large scale savers are not
the primary target audience for this deposit. This account primary goal is to encourage saving. As
a result, there are limitations on withdrawals within a week and month. Heavy withdrawals are
only allowed with advance notice. On saving account, interest is paid if certain requirements are
met.
3.2 General Banking of AIBL
Mudaraba saving deposit (MSD) is a deposit mode under the mudaraba principles of Islamic
Shariah. It is a profit/ loss bearing product. A monthly saving plan makes it simple to plan for the
future. Today’s small savings will reward you with comfort tomorrow.
Consequently, economic relationships in Islam had been participatory in nature. Several theorists
advocate that industrial banking in a hobby-unfastened gadget must be prepared at the precept of
income and loss sharing. The organization of hobbies is as a result changed with the aid of using
a precept of participation in income and loss. That means a set fee for a hobby is changed with the
aid of using a variable fee of going back primarily based totally on actual monetary activities.
An Islamic financial institution has numerous special capabilities in comparison to its traditiona l
counterpart which critical variations are given below:
Abolition of Interest (Riba):
18
The first distinguishing characteristic of an Islamic bank must be that it is interest- free
because Riba is forbidden in the Holy Quran and interest in all its forms is equivalent to
Riba, as confirmed by Fukaha and Muslim economists with few exceptions. However,
eliminating Riba would not be the only difference between conventional interest-based
commercial banks and Islamic banks.
Adherence to Public Interest:
Islamic commercial banks will serve the public interest rather than individual or group
interests because their activity is primarily based on the utilization of public funds. All
public deposits should be used by Islamic banks to further the essential socio-economic
objectives of Islam and serve the public good. They should adapt to the various
requirements of the Islamic economy and play a goal-oriented rather than purely profitmaximizing role.
Multi-Purpose Bank:
The fact that Islamic banks will be universal or multi-purpose institutions rather than only
commercial ones is another important point of differentiation. These banks would provide
a range of services to their clients and are designed to be a hybrid of commercial and
investment banks, investment trusts and investment management organizations. They
would use a significant portion of their funding towards particular endeavors or
undertakings. They were unable to borrow money quickly and lend it out slowly due to
their equity-oriented assets.
More Careful Evaluation of Investment Demand:
An Islamic bank's extremely cautious approach to the evaluation of applications for equityoriented financing is another crucial characteristic. Conventional banks often assess
applications, take into account collateral, and minimize risks. The security of their princip le
and interest revenues is all that really matters to them.
Work as Catalyst of Development:
Profit-Loss- Being a distinguishing feature of an Islamic bank, sharing encourages tighter
ties between banks and businesspeople. It enables the banks to take on the roles of technical
consultants and financial advisors and act as catalysts in the process of industrializa tio n
and development. It also aids in the development of financial competence in non-financ ia l
enterprises. The bank would take care of all of the clients' agreed-upon and responsibly
incurred financial needs, sparing them from having to scramble around for cash to address
their typical liquidity shortfalls.
19
CHAPTER: FOUR
Functions of General Banking Department
20
4.1 Department Goals
The general banking department’s goal is to give all type of information about deposit schemes
and to give the best solution to the customers any type of deposit related problem. The officers of
this department always ready to help the customers in terms of giving information about deposit
schemes and to provide solution of any type of deposit related problems.
4.2 Manpower and Structure
The details about manpower of AIBL, Progoti Saroni Branch-
SL No
Name of the
Existing
sector
Manpower
1
Manager
2
2
General Banking
8
3
Investment
6
4
Foreign Trade
5
5
Cash
4
6
Serviceman
6
Total
31
21
4.3 Structure of General Banking department
General Banking division structure of AIBL, Progoti Saroni Branch-
Manager
GB
In Charge
GB Officer
Cash
Internee
Among all the banking operations of a bank, general banking is the most important. It serves as
the entry point and focal point for all banking activities. The core activity of general banking is the
day-to-day banking transaction system. The bank must receive and distribute money to clients
through this segment, as well as establish banker-client relationships by creating various sorts of
accounts and delivering fast services to consumers. The general banking department takes money
from consumers and invests it in various projects in order to make a profit. There are four sections
in the general banking division. They are the account opening section, cash receive section,
remittance section and clearing section.
4.4 Account opening
The account opening segment is a vital aspect for banks due to the fact the client is the primary
supplier of the financial institution. So, the choice of clients is some other vital aspect as Bank’s
achievement and failure in large part depend upon their client's satisfaction. If the client data isn't
true then it can create fraud and different issues with their debts with the financial institution and
for that reason, it can wreck the goodwill of banks. Therefore banks ought to be aware of choosing
their clients and because of this fact, Al-Arafah Islami Bank Ltd. continues a key data system.
22
4.4.1 Required Information to open an Account
Different types of various data are needed to open different kinds of accounts.
i. Individual:








Name
Present and permanent address
Copy of National Identity Card (NID)
Nationality
2 copy photo
A copy of utility bill
Contact numbers
A/C holder’s signature
ii. Partnership Firm:




All the required information of the individual accounts is needed
A copy of the partnership deeds
The essential mandate of the partners which will indicate who operates the account
A copy of the Resolution of the Board of Directors
Banking usually starts with opening an account at the bank. So, without an account, you cannot
enjoy the variety of banking services.
23
4.4.2 Types of Bank Accounts
Saving
Account
Fixed
Deposit
Current
i. Saving Account:
A savings account is intended for lower & middle class individuals who want to save a part of their
income for their future needs and want to use their savings to generate an income that encourages
saving by individuals, institutions and society. So deposits are mostly small amounts but frequent
withdrawals are not allowed.
ii. Fixed Deposit Account:
A fixed-term deposit is one that is repayable after a period specified by the client. The period varies
between 3 months, 6 months, 1 year, and 3 years but these deposits are non-refundable upon
request but can be withdrawn with notice. Hence, it is popularly known as "fixed-term deposits"
or "term liabilities". Usually, the money in a fixed deposit is non-refundable before a set period of
time.
iii. Current Account:
A current account is a running account that can be traded any number of times in a business day.
It is purely a checking account, as the bank is obliged to pay out the amount to the current account
holder at any time during bank opening hours. The number and amount of withdrawals from a
current account are not limited and the minimum initial deposit is tk.1000/- to open a current
account.
24
4.5 Cash
The maximum critical and vital phase of the department is the Cash Department which offers all
sorts of coin transactions. This branch begins the day with cash in the vault and each day a few
cash which beginning cash balance is transferred to the cash officials from the cash vault. Opening
cash stability is adjusted through cash receipts and payments and this determination is referred to
as remaining stability which is delivered to the vault. This is the stability of the very last coin
determined by the financial institution on the cease of any unique day. There is a vital clause and
responsibility practiced through the department to refund the foremost quantity that exceeds extra
than Tk. 1 crore on the foremost department of the financial institution.
4.6 Remittance
Sending cash from one location to any other via a few expenses is referred to as Remittance. To
pay or acquire cash of clients’ with inside the shape of Remittance from one location to any other,
from one individual to any other outside and inside the countrywide boundary is an incomes supply
of each bank. Al-Arafah Islami Bank operates each overseas and neighborhood remittance to serve
its clients which contains a crucial part of the country's fee system. Through this carrier, clients
can switch their budget from one currency to any other currency very quickly.
4.6.1 Foreign remittance
With international transfers, customer funds are sent from one place to another, from one person
to another, across national borders. Through Al-Arafah Islami Bank, you can serve customers by
receiving and paying for their incoming foreign transfers in local currency and the bank receives
international transfers through some internationally authorized agents.
4.6.2 Local remittance
Sending customers' money in the form of wire transfers from one place to another, from one
person to another within and across national borders is another source of revenue for any bank.
Al-Arafah Islami Bank operates local and foreign remittances to serve customers which is one of
the important parts of the country's payment system.
25
4.7 Cheque requisition
A cheque requisition is received from the client for giving a brand new cheque book containing a
particular variety of pages mentioned by the customer. The customer is notified through SMS
within seven days when he issued the requisition slip with the account holder's signature on it.
4.8 Cheque Issue
When any of the customers withdraw his new cheque, the bank verifies that the cheque
is issued to the mentioned client of the cheque holder.
4.9 Pay order issue
Al Arafah Islami Bank reduces the carrying risk of cash and ensures the safety of the
customers by issuing a payment order to the customer who wants to send money, not
in cash but rather in a cheque. Different amounts of fees are being charged which areAmount
Fee
Tk. 1-1000/-
Tk.23/-
Tk. 1001-100000/-
Tk.58/-
Tk. <100001/-
Tk.115/-
If rejected
Tk.50/-
26
CHAPTER: FIVE
Analysis & Findings
27
5.1 Analysis of Accounts
A deposit is the lifeblood of a financial institution. A financial institution can’t perform its
commercial enterprise without a sufficient quantity of deposits. A deposit is essentially a
completely essential and reasonably-priced supply of investment for banks. A financial institutio n
can’t live to tell the tale without a deposit. Mudaraba Saving deposit (MSD) is certainly considered
one among the not unusual place deposit schemes of AIBL. Keeping clean and positive lifestyles
in future financial savings accounts may be very appropriate for center elegance groups.
The most common type of account among account holders is the savings account. Anyone can
open a savings account to save money. As per banking policy, interest is often credited to customer
accounts on a daily, monthly, quarterly, or semi-annual basis. Savers are not the primary audience
for this deposit. The main goal of this account is to promote savings. As a result, there are
limitations on withdrawals within a week and a month. Heavy withdrawals are only allowed with
prior notice. Interest is paid on the savings account if certain conditions are met.
5.2 SWOT Analysis
28
Every company is composed of a few inner strengths and weaknesses and additionally has a few
external possibilities and threats in its complete lifestyles cycle





Strengths
AIBL offers
its consumer
remarkable
and regular
pleasant in
each service.
It is
financially a
legitimate
company.
It makes use
of the nation
of the artwork
era to make
sure regular
pleasant and
operation.
It offers the
power of its
work in a
fantastic
painting
environment.
AIBL as of
now
completed a
high-quality
mindset for
some of the
consumers.
AIBL has
studied and
getting ready
division.
Weaknesses
 Insufficient
delegation of
authority.

Insufficient
computer
infrastructure.

Marketing
policy is not
configured
well.

Bank has
limited ATM
service.
Opportunities
 The
development
of online
money will
bring more
opportunities
to AIBL.




Shortage of
staff in a
specific area.
Officials have
limited
experience
and training.


AIBL can
introduce
more
innovative and
modern
customer
service.
Many
branches can
be opened in
remote areas
due to their
high demand.


Products from
retail banking
of similar
categories.

Specific
policies and
procedures of
the
Bangladesh
Bank.

Other banks
likewise
adhere to the
Islamic
banking
philosophy.

The global
trend of
financial
institution
mergers and
acquisitions is
creating
issues.

Problems are
being caused
by frequent
taka
devaluations
and
fluctuations
in foreign
Strong
relationship
management.
AIBL is able
to hire
experienced,
efficient and
knowledgeable
staff and
managers as it
offers a good
working
environment.
Threats
Many new
banks with
innovative
services are
entering the
market.
29
exchange
rates.
5.3 Complication Analysis
The AIBL MSD program offers superior opportunities compared to other deposit systems. But the
AIBL service fee in the MSD program is also much higher than in other escrow systems, which is
one of the obstacles to opening an MSD program. As a business administration student, it is
essential to create such a practice report in order to create a professional atmosphere and to make
corrections if necessary-
High Service Charge
Customer Switch
AIBL's high processing fee affects the client's interest
in opening this deposit account. Minimum initia l
deposits of 600tk are required and also to keep a
balance of 600tk at all times. There are some
additional fees such as B. SMS, online banking, ATM
card, checkbook, idle activation, etc. higher than other
deposit systems.
Customer turnover is another important factor of the
MSD program. MSD systems have a higher starting
amount than other deposit systems. The opening
process for this account is much more complicated
than for other fixed deposit accounts, which makes it
difficult to switch customers. The low-interest rate is
another obstacle to customer switching, as other banks
instead of AIBL get many facilities and higher interest
rates. Poor online installations lead to a decrease in the
number of customers. The withdrawal amount of the
AIBL MSD programs exceed a quarter of the total
balance at a time when no interest is accrued on the
money deposited for that month, this is another
obstacle to the decline in customers.
30
Goodwill
Another crucial element in luring clients to banks is
goodwill. A company's reputation is how the general
public views the business and its operations. This
includes public thoughts about the company's products
or services. A reputation may be good or bad and
evolve over time. Businesses that enjoy a good
reputation tend to get better customers. As a result of
their reputation for adding value, they frequently trade
at a premium. Your clients are more devoted and
purchase international selections and services. A good
company reputation can improve the market value and
customer engagement for firms as well as customer
engagement.
5.4 Findings
 Employee and department meetings at the branch level do not take place or only very
rarely, which is very important for the development of service quality and problemsolving.
 AIBL does not have effective marketing activities, advertising and promotion which are
the weak points of Al-Arafah Islami Bank Limited.
 There is a gap between customers and bankers where customers are unaware of Islamic
banking rules.
 AIBL offers education however the facility isn’t enough in particular for the lower degree
officers.
 Some international and local savings bonds offer a high yield. AIBL does not buy them
because it is against the rules of the Islamic banking system.
 Problems are long-faced at the ATM booth because of the poor network.
 They never keep anything pending.
31
CHAPTER: SIX
Work Assignments & Experiences
32
6.1 Internship Experience
My internship at Al Arafa Islami BankLimited started on June 19, 2022, at the Progoti Sarini
branch, where I was assigned for a 3-month internship. For me, it was a great opportunity to work
in a bank, learn something new and gain practical experience.
I started working in the General Banking Division on the first day of my employment, under the
supervision of Kamrujjamn Shovon Sr., Branch Operations Manager and Syed Md. Abdur Rahim
Sr., Branch Assistant. My manager gave me a quick overview of common banking products and
services at the start of my employment so I could meet the critical needs of their clients.
I gained different experiences, got to know a new office atmosphere and in addition to my desk
work, learned in a workplace that is completely different from the academic world. I will be really
grateful to them for guiding me in the right direction to do all my tasks correctly.
6.2 The Department Name
During my 3 months of internship period, I worked in general banking and foreign exchange
department but most of the time I have worked in general banking department of AIBL, Progoti
Saroni Branch.
6.3 The activities of the general banking department are given below:
 Giving information about the deposit schemes.
 Checking deposit holders accounts
 To update information of deposit holder
 Debit card Issue
 Cheque book issue
 Credit card issue
6.4 Departmental Achievements
During my internship period I got to know that the department has achieved its targeted amount
of deposit for which they will get award in future.
33
6.5 Tasks and duties performed
I was joined as an intern in the Al Arafa Islami Bank Limited, Progoti Saroni Branch. I worked in
the general banking division deposit schemes department where I learned many practical things.
During these 90 days I performed many activities but most of the time I worked in the general
banking division deposit scheme department, where I did most of the tasks related to the deposit
schemes. The following activities I have done during my internship period:
6.5.1 Account opening form fill up
I filled up many accounts opening forms according to the customer’s requirements. I just collect
information from the account holders and by the presence of the account holders. I filled up their
account forms.
6.5.2 Account for cross checking
Before sending the accounts to form to the head office. I cross-check the information on every
form. If any information is missing, I filled those things or if any information is missing, I collected
information about those account holders and filled up the account form properly.
6.5.3 Receive cheque requisition
A cheque requisition is received from the customer for giving a new cheque book containing a
specific number of pages mentioned by the customer. I received the cheque requisitions througho ut
the day and sent the list to the head office at the end of the day.
6.5.4 Pay order issue
Pay order has been issued to serve the customer who wants to send money, not in cash but rather
in the cheque. It reduces the cash-carrying risk. I filled up the pay order slip to help out the
customers.
6.6 Working Environment
The working environment of the Al Arafa Islami Bank Limited, Progoti Saroni Branch is very
good. All the officials of this branch were cooperative they helped me a lot in every matter. As I
am an accounting student so I always wanted to get an opportunity to work in any financ ia l
organization. So I think I got that opportunity. I learned many things from the branch officia ls.
During my 3 months of internship, I worked with some excellent officers of AIBL. They corrected
me if I did a mistake in anything and they gave me suggestions on how to do that work properly
so I think all the employee was very much helpful, and there is no racism in the branch. Everyone
is treated equally. Though it is a small and busiest branch working environment is excellent.
34
6.7 Lessons learned from the practical experience
During my 3 month internship, I have learned many things. I have divided my
learning from experiences into two parts.
Primary Learning
Learned the process of book
Secondary Learning
Learned professional behavior
account opening and closing.
Learned how to communicate
Learned how to work under
with customers.
pressure
Learned how to deal with
Learned how to manage time
difficult situation in corporate
schedule
life.
35
6.8 Project Timeline
To prepare this report, I have spent 12 weeks in total. My internship time period was three months.
I have got this three months overall to prepare this practical report. I started my internship at Al
Arafa Islami Bank Limited on 19th June 2022 and ended on 18th September 2022. During this
period, I have done several parts; the detailed work timeline is given below:
Work
Segments
June
July
Augus
September
t
Observing Activities
Topic Selection
Gathering
information
Primary Data
Collection
Secondary Data
Collection
Research &
Analysis
Data Analysis
Problem Statement
36
Report Writing
6.9 Budget Information
The total expenditure to prepare this report is followed:
SL
Item
Amount
1
Transportation Cost
Tk.6000
2
Food Cost
Tk.2000
3
Report printing, photocopy and binding cost
Tk.2000
4
Phone bill and internet bill
Tk.1000
Total
Tk.11000
37
CHAPTER: SEVEN
Recommendation & Conclusion
38
7.1 Recommendation
From my above analysis and based on my findings for Al-Arafah Bank Limited, I have some
suggestions on how to increase market share and enliven the internal environment. I'm confident
that these recommendations will help them outperform their competitors. The Islamic laws and
guidelines are followed by Al-Arafah Bank Limited. For the sake of their future well-being, I
believe they should abide by those norms and regulations. Al-Arafah Islami Bank Limited needs
more advertising to promote its products because there aren't enough of them for consumers to see.
Following are some recommendations for the conditions improvement based on sincere
observation:
 AIBL need to make its account opening procedure for MSD scheme in simple in nature
and they should also reduce their service charge for MSD schemes for customers.
 Based on my research; My suggestion is AIBL should improve their online facilities such
as increase ATM booth, upgrade online Banking and Introduced one stop service center.
 According to open another record AIBL must require continuously and productive reports
from new customers. It would be particularly valuab le both Bank and the customers.
 Based on my research; bank should ensure high level customer service.
 AIBL should schedule more training sessions for both higher- level and lower-leve l
employees.
 Based on my research; they have grown to be one of the most prosperous Islamic
organizations. As a result, they should now prioritize quality over quantity.
 Corporate social responsibility is a key component in maintaining a client's perception of
a sustainable competitive advantage.
 Also, I actually have discovered that they want to improve their digital mechanism and
servers of their workplace and they're having fundamental troubles with the ones vintage
mechanisms maximum of the time.
39
7.2 Conclusion
All students must complete an internship course and complete an internship program in order to
graduate. This learning phase offers a lot of information as it combines theory and practice. This
research has contributed to the development of data, based on which the bank must consider and
take the necessary measures in relation to banking activities. After working on the test bench and
getting theoretical and practical information through observation and survey, I have tried to find
out all kinds of practical business that is carried out in each department in the case of handling
various types of banking activities, the theoretical aspects, what procedures and requireme nts
should be from the beginning keep it to the end. The Bank is committed to conducting all of its
activities in accordance with Islamic Sharia.
Al-Arafah Islami Bank Limited ensures funds flow from depositors to investors. This bank has to
collect deposits from depositors and then distribute them as loans to investors. In addition, this
bank offers assistance with international trade, money transfer, collection and payment of utility
bills and other bills, etc., all of which are fully customer-centric.
I believe that Al Arafa Islami Bank Limited (Progoti Saroni Branch) generates knowledge that
makes up the entire banking product and has considered all the criteria discussed in this research
report. My internship at Al Arafa Islami Bank Limited was a fantastic experience (Progoti Saroni
Branch). If anyone wants to continue my investigation, they can continue the investigation.
40
References
Al-Arafah Islami Bank Limited. Al-Arafah Islami Bank Limited, 2022, www.aibl.com.bd/.
Jakaria, M., 2015. General banking of Al-Arafah Islami Bank limited.
Eldridge, S.W., 2005. Goodwill impairment potential: lessons from purchase acquisitio ns :
knowing the source of expected synergies is important when assigning purchased goodwill to
reporting units. Bank Accounting & Finance, 18(6), pp.3-11.
Chowdhury, A., 2002. Politics, society and financial sector reform in Bangladesh. Internatio na l
Journal of Social Economics, 29(12), pp.963-988.
Shakil, M.S.I., 2019. General Banking activities of the Al-Arafa Islami Bank Limited.
Bangladesh-Bank.org. Bangladesh-Bank.org, 2022, www.bangladesh-bank.org/. Accessed 13
Aug. 2022.
41
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