How to Ensure Sustainability of Smart City Project Oliver Mitevski Business Administration, Skopje Metropolitan MN7184: Innovation Management Prof. Dragan Shutevski, PhD 25.06.2022 1 Abstract The aim of this paper is to research the concept, planning and implementation of "sustainable urban development" as well as the relationship between the concept of smart city and its development with sustainable innovative processes, what are the links and interactions in planning and implementation of sustainable urban development and how that concept is practically implemented in the cities. The primary general goal is to prepare an academic paper that will perform theoretical and practical analysis of the concept of sustainable urban development, based on a review of the relevant literature on the relationship between the concept of a smart city and sustainability-oriented innovations. The results show a growing trend in research on this issue, and the findings justify the multidimensional view of smart innovations and sustainable development of cities. The scientific literature and documents prepared by international organisations define three dimensions of sustainable development: economic-financial, social and environmental dimension. There are different approaches to how these dimensions intertwine and affect each other, but one interesting explanation is that: the environment is the necessary basis for sustainable development, the economy is a tool for achieving sustainable development, and the social dimension (good life for all) is the goal of sustainable development. Although technological innovations predominate, much of the research points to the importance of development and other factors and components, such as the building and development of civil urban environments with the inhabitants in the centre of it, with a central focus on a holistic approach in the process of development of smart sustainable cities. 2 Introduction According to world statistics, 50% of the world population today lives in cities, and it is anticipated that more than 60% of the whole population will live in urban areas by 2030, and the real challenge will be the supply of these populations with basic resources, as well as ensuring overall economic, social and environmental sustainability. Precisely because of these facts, the traditional concept of cities needs to be transformed into new models, in which key goals will be incorporated into new solutions to prevent the negative impact on the environment and climate change resulting from expansive urban development. The results of such strategic changes should contribute to reducing the use of resources - mainly energy, water and municipal waste - both in terms of the amount of funds that are spent on providing city services, and in terms of reducing CO emissions 2 and overall environmental impact. The newly created conditions unequivocally indicate that the ways of management of the city infrastructure and services must be adapted in parallel to the changes taking place in cities globally and locally. As a result of the increasing use of digital technologies, the flow and sharing of information and knowledge through social networks, the use of the "Smart" concept, and the key areas on which this concept rests are precisely the new business models and digital technologies. To be in step with the world development trends, cities need to evolve from a traditional model of governance, where citizens were positioned at the bottom of the process of creating the values of public services, towards the so-called "Smart" model, where the citizens are the ones who along with the city administration and the local selfgovernment create the public services, develop and propose channels and ways of communication, but also take into account the appropriate level of quality of the created public services. In addition to changing perceptions in the context of administrative activities and public services, in the new "smart" model, increased emphasis should be placed on innovation and the use of smart technologies - to achieve added value in the domain of all urban spheres. These rapid changes have significantly changed the cities and the ways in which they are managed. Inevitably, government authorities must embrace the principles of 3 sustainable development in their efforts to ensure economically efficient, socially inclusive, culturally conscious and environmentally sound cities. "Cities must develop sustainably and promote sustainable communities, or they are in danger of not developing at all" (World Bank, 2010, p.5). Due to this shift in the axis to local levels, international organisations such as the United Nations and the World Bank as well as academic researchers began to narrow the focus on sustainable development and formed a new concept or branch: "sustainable urban development" or "sustainable cities". This term denotes the concept of urban development. Sustainable cities are "...resilient, they promote economic, social and environmental change and are more willing to adapt to them" (World Bank, 2009). Sustainable cities are harmonious cities that "... symbolise the dreams, aspirations and hopes of societies" (HABITAT, 2008). 4 Literature review Smart City Concept "Smart city" is a concept that uses innovative systems for integrated management and connection of different domains of urban living. According to Bakici et al. (2012), smart city is a high-tech intensive and advanced city that connects people, information and city elements using new technologies in order to create a sustainable, greener city, competitive and innovative commerce, and an increased life quality. The six main city dimensions according to the relevant literature represent the specific aspects of the city that are influenced by Smart initiatives to achieve the expected goals of the Smart City strategy (sustainability, efficiency and high quality of life). Technology itself is not considered a field of action, but an enabler that improves the efficiency of projects. A project is considered "smarter" when it involves a larger number of dimensions. The approach should be as integrated and holistic as possible. The smart city concept assumes that a city should be a creative, sustainable area that improves the quality of life, creates a friendlier environment and the prospects of economic development are stronger (Lee et al., 2014). The ultimate goal is a better use of public resources, the improvement of the quality of services offered to citizens, while reducing operational costs of public administration (Zanella et al., 2014). According to Anthopoulos et al. (2016), the smart city ecosystem consists of eight (8) components: Smart infrastructure, Smart Transportation (or smart mobility), Smart Environment, Smart Services, Smart Governance, Smart People, Smart Living and Smart Economy. 5 SMART INFRASTRUCTURE: city facilities (i.e., SMART ECONOMY: technology and innovation for strengthening business development, employment and urban growth. water and energy networks, streets, buildings etc.) with embedded smart technology (i.e., sensors, smart grids etc.). SMART TRANSPORTATION (or smart mobility): transportation networks with enhanced embedded real time monitoring and control systems. SMART ENVIRONMENT: SMART LIVING: innovation for enhancing quality of life and livability in the urban space. innovation and ICT incorporation for natural resource protection and management (waste management systems, emission control, recycling, sensors for pollution monitoring etc.). SMART CITY SMART SERVICES: SMART PEOPLE: measures that enhance people creativity and open innovation. SMART GOVERNANCE: smart government establishment in the urban space, accompanied by technology for participation and engagement. utilization of technology and ICT for health, education, tourism, safety, response control (surveillance) etc. service provision across the entire city. Figure 1: Smart city ecosystem components (Anthopoulos et al., 2016) Sustainable Development Concept The widely accepted definition of sustainable development is "development that satisfies the needs of the present without compromising the ability of future generations to meet their needs." (World Commission on Environment and Development, 1987), is increasingly linked to the context of urban development. It is acknowledged that to meet the sustainable development targets, urban development should be guided by sustainable planning and management vision. 6 Sustainable development actually means a much more complex and holistic approach to treating the planet, development and people. The concept of sustainable development promoted in the Brundland Report combines concern for economic, social and environmental development. This is not an ideological direction, but sustainable development involves a process of change in which key components of society - the use of resources, investment, technology, institutions, consumption patterns - will act in greater harmony with ecosystems (Carter, 2018). The scientific literature and documents by international organisations define three dimensions of sustainable development: economic-financial, social and environmental dimension. There are different approaches to how these dimensions intertwine and affect each other, but one interesting explanation is that: the environment is the necessary basis for sustainable development, the economy is a tool for achieving sustainable development, and the social dimension (good life for all) is the goal of sustainable development (World Bank, 2010 a). The key principles of sustainable development set out in the Brundland Report, according to (Carter, 2018) are: - Equality: multiple dimensions are intertwined here - equality of treatment of nature, people and economy, equality of wealth in the northern and southern hemispheres, reduction of the differences between rich and poor, and equalisation of consumption. - Democracy: this principle requires a political system that will make civic participation in decision-making imperative. This means that sustainable development will be based on inclusive decisions, with the local population having its word, spatial planning or any other area that will later have an impact on their lives. This principle also means apriori familiarising the public with all new policies, in order to gain widespread support by providing sufficient information and involvement in the decision-making process. - Caution: means that, in the complex area of environmental pollution, lack of evidence (of pollution or negative consequences of economic activities) will not be considered a sufficient reason to delay measures to protect people and the environment. - Integration of protection: one of the reasons for the limited effects of protection in the classical approach is the fragmentation of competencies and responsibilities between 7 different sectors such as industry, agriculture, social, etc. National ministries basically take care of everyone in their own narrow area. Sustainable development as a concept offers an integrated approach to finding solutions. - Planning: the last principle of sustainable development arises in fact from the previous four and the complexity that their application requires. If we want to implement the concept of sustainable development - there must be planning and coordination at all levels of government: supranational, national, regional and local. The idea of sustainable development from 1987 to this day has attracted a large number of adherents and has become universally significant. In the meantime, several different discourses on "sustainable development" have developed from it, some of which are "mutually exclusive" (Redclift, 2005, p. 213). Sustainably-oriented innovations and smart cities Like other types of innovation, sustainably-oriented innovations exist at different levels. Sustainably-oriented innovations often imply technological development and invention, where the focus is on products, processes and system infrastructure (Klewitz and Hansen, 2014). However, innovations exist at other levels, including organisational (services, delivery, and business models) (Hansen and Große-Dunker, 2013), or institutional and social levels (taking into account production and consumption systems) (Jay and Gerard, 2015). Smart city innovation is seen as a combination of technology, organisation and policy innovation (Nam and Pardo, 2011). Technological innovation is seen as a mechanism for exploiting the potential for transformation of various technological tools and advanced information and communication technology. Organizational innovation relates to innovation management, i.e., mechanism for creating managerial and organizational skills for efficient and effective management of the use of technological innovations and work across organizational perimeters. Policy innovation refers to the redesign of relationships, mechanisms for solving urban problems and creating a favourable environment for a smart city (Nam and Pardo, 2011). Similarly, sustainably-oriented innovations can occur at different levels, focusing on operational 8 optimization, organisational transformation, and building entire systems (Adams et al., 2016; Hansen and Große-Dunker, 2013). Lindhult et al. (2016) emphasise the need for considering innovation management capabilities in smart city planning and development towards sustainability. These capabilities can be categorised through the five dimensions of strategy, organisation, processes, linkages, and learning, also used in innovation management and sustainablyoriented innovations literature (e.g., Adams et al., 2016; Tidd and Bessant, 2018). Another set of interesting principles is the Melbourne Principles for Sustainable Cities. They are actually a list of aspirations for sustainable cities that were developed at a conference in Melbourne in 2002, in anticipation of the Earth Summit in Johannesburg the same year (Newman and Jennings, 2008). The Melbourne Principles require a sustainable city to be based on: a) Vision: The sustainable development of the city should be based on a long-term vision that will encourage positive change. Vision is very important because it is through the process of defining it that a conscious process of connecting today's generations with future ones begins. What is important for the vision of sustainable cities is that this process is based on strong civic participation and inclusion of all marginalised or minority groups. Newman and Jennings (2008) suggest that the following questions should be considered when formulating a vision for a sustainable city: “What do we value? How do we define human progress? What are human needs? What is our ethics? How should we treat each other and the natural world? What is the role of technology? What is the role of a city in sustainability?”. b) Economy and society: Cities were created and developed mainly due to trade and other economic activities (Norton, 1994). The economy to this day is the main driving force of society, and sustainable development recognizes this and embodies it in its principles. But what needs to be done differently when applying the concept of a sustainable city is not to forget that the economy is not a goal of development, but that it is a means of meeting the needs of the people (Newman and Jennings, 2008). Some of the ways in which the city economy can be focused on supporting society are: facilitating local companies, developing the 9 municipal space, encouraging walking, and overcoming car dependence, encouraging urban agriculture and city gardens, campaigns to buy local products, introduction of ecolabels and support for local artists; c) Biodiversity: In a sustainable city, the importance of biodiversity and natural ecosystems is recognized and the city makes efforts to preserve and restore them. The new methods try to establish responsible human behaviour towards endangered species through: • restoration and maintenance of healthy bioregions on its territory; • reduction of ecological features of cities • organisation of events in bioregions and education about their importance • designing ecological architecture and infrastructure; d) Ecological features: Cities as complex organisms absorb significant amounts of diverse resources and thus have an impact on the environment and beyond their territory. Ecological features are one of the ways in which this impact is measured, and the concept of a sustainable city implies the development of strategies and activities for measuring, controlling and reducing the ecological features of the city in nature. Newman and Jennings (2008) outline four strategies for this: recording and assessing local ecosystems (rivers, land, air movements), managing urban population growth according to ecological capacity, managing urban expansibility, and rationalising consumer habits; e) Modelling cities according to the ecosystems in which they are located: The characteristics of the natural ecosystems where the city stretches, as well as the study of the traditional settlements and the way of life that existed in the city can help a lot in planning the sustainable development of cities. This means that our ways of operating the city should be as close as possible to the natural ones and to create harmony between the city and its surroundings. Some strategies for applying this principle can be: • use of solar energy as a resource and as a principle of architectural designs; • producing the necessary energy for the city from its own natural sources; • storage of energy and materials through biomass accumulation and erosion control • integrating functions; 10 • circulating matter to remove pollutants and putting in nutrients and energy; • use of mechanisms for regular monitoring and self-regulation of the system; • networking of institutions This principle should permeate all other principles of a sustainable city in order to be consistently followed; f) Sense of place: This principle means recognizing the specific human, cultural, historical and natural characteristics of the city and building development based on them. This means that development must be compatible with values, traditions, institutional and environmental realities (Newman and Jennings, 2008). A sense of place/ city needs to be built and incorporated into sustainable development in order to preserve and adequately upgrade the history of that city and its “context.” Ways that can be done include: protecting important existing elements of natural and cultural heritage, increased visibility of current as well as historical processes, strengthening the connection between the urban part of the city and its wider natural environment, use of cultural practices and arts to nurture that "sense of place" and preservation of traditional songs and other unwritten cultural landmarks of the city; g) Emancipation: Emancipation is often described as "targeted democracy" Carson & Hartz-Karp (2005, cited in Newman and Jennings, 2008, p. 158) define it as a process that includes: the capacity to influence policy and decision-making, the inclusion of diverse voices from population, equal opportunity to participate and liberation: open dialogue, access to information, respect, consensus building, transparency, educating citizens, using different levels of citizen engagement for a variety of urban functions, including the most powerless, and creating the resource base needed to implement emancipation (Newman and Jennings, 2008); h) Partnerships: People in cities are the key drivers of sustainable development and therefore, the implementers of that development (local authorities) must use that energy of the people and put it in the direction of improving life in the city. This can be achieved in an effective way by building and enabling partnerships and networks of people and organisations 11 within the city, but also by encouraging the connection of those networks with similar networks that exist nationally, regionally or globally. Partnerships in cities can be encouraged by government, business and citizens and their organisations, and beneficial partnerships are those at the urban-rural level. Partnerships are complex mechanisms of cooperation and in order to be implemented in a useful way, one should also invest in their research; i) Sustainable production and consumption: "Reducing resource consumption by the world's rich and meeting the basic needs of the poor is vital to sustainability" (Newman and Jennings, 2008, p. 189). This is also relevant locally. Sustainable cities promote sustainable production and consumption through the adequate use of sound environmental technologies and the effective management of demand for goods and services. To achieve this balance locally Newman and Jennings (2008) propose the following strategies: • for sustainable consumption: encouraging voluntary acceptance of simple and modest lifestyles, educating consumers on alternative ways of meeting needs, establishing responsible public procurement systems, and adopting the principles of the so-called "Slow movement" which promotes slow instead of fast food, slow instead of hectic cities, slow traffic, etc.) • for sustainable production: use of technology based on local resources and bioregions, the so-called biomimicry (the use of natural forms in the construction or design of products), the use of environmental efficiency and industrial ecology, and the assessment of technology in terms of sustainable development and environmental impact. j) Governance and hope: This latest principle for a sustainable city addresses local authorities, their role and governance as a path to a sustainable city. Local authorities are the ones who should have the vision, courage and hope for transformation into a sustainable city, so they should, together with their citizens, think and work for their own needs, but equally represent the interests of nature and local ecosystems. Local governments should strive for continuous improvement of governance based on the well-known principles of accountability, transparency and good governance. Among the possible strategies for 12 achieving good governance and fostering hope as a primordial collective pursuit of a better future Newman and Jennings include the following: • A combination of local governance and the ability to address and resolve global issues; • Structures and processes of urban governance that are inclusive, cooperative and emancipatory and aimed at reducing differences; • Sustainability as a principle should be included in the daily activities of the local government. The concept for a smart sustainable data-driven city needs specialized urban, technological, organisational and institutional elements dedicated to improving, enhancing and maintaining the contribution of such a city to the goals of sustainable development (Bibri, 2019). This justifies the relationship between the basic components. Furthermore, at the heart of the idea of a smart, data-driven sustainable city lies the process of attracting all kinds of analytics related to urban life of one centre, supported by the general public and open data analytics. This involves creating an instrumentalised or centralised system across the city that combines data from many city agencies for large-scale analytics and then directs it to different centres, labs, and offices. Urban operating systems explicitly link multiple urban technologies to enable greater coordination of urban systems and domains. Urban operating systems seek to bring together and interconnect urban big data to provide integrated and holistic views and synoptic urban intelligence through the processing, analysis, visualisation and monitoring of vast amounts of urban data that can be used for real-time decision-making pertaining to sustainability by means of big data ecosystems. 13 Figure 2: A framework for the data-driven smart sustainable city. Source: Adopted from Bibri (2019) 14 Conclusions and recommendations Conclusions Moving towards a sustainable city is a long-term and complex goal and this process must not be allowed to happen spontaneously and thus succumb to the influence of many different factors (policies, economic interests, influences of various alliances and lobby groups, etc.). Planning the development and design of long-term visions, strategies and plans and their implementation is key to the success of a sustainable city. The main elements of its planning are: defining the vision for a sustainable city, analysis and assessment of the current situation, developing strategies and operational plans. The principles of a sustainable city should not be neglected in the planning process, on the contrary, the main parameters, values and standards that will serve as a starting point should be derived from those principles. In many papers, sustainable development is considered a natural part of smart city development. Despite most studies recognizing the three dimensions of sustainabilityoriented innovation (creating economic, environmental, and social value), the premises for considering sustainability-oriented innovation in a smart city context have differed. Areas for sustainable innovation are considered through the seven components of smart cities, four of which can be considered to enable the development of sustainable smart cities (technology, management, economic and human components) and three of which work as a target for innovation (public services, natural environment and physical infrastructure). Sustainable city is a unique concept because it includes the design of the development of the city according to its own dimensions and needs and with emphasised civic participation. The concept of a sustainable city offers a broader concept of local democracy where the voice is heard and the power of not only future generations is respected, but also the voice of nature, the spirit of society and the time that moves forward. 15 Recommendations The process of visioning the sustainable development of the city is key in the transformation towards sustainable cities, and civic participation in it is centre. 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