REAL ESTATE ASSET MANAGEMENT Active Real Estate Asset Management Producing Operational Alpha Brano Glumac, Lecturer in Real Estate / Real Estate Finance Active Real Estate Asset Management Aims 1 Producing operational alpha? 2 Main topics Section 1 Context, definitions, benefits The Context of Active REAM Different than other asset classes • • • • Unlike securities (bonds and shares), real estate is a major asset class that needs operational management. Most investors are focussed on maximising risk adjusted income and capital returns and are benchmarked accordingly. Property and asset management involves numerous recurring and non-recurring procedures and activities. Many are contractual. Some are statutory requirements. Others are discretionary. The intensity of operational management required or possible is mainly a function of age of building, use of building, building construction, tenant quality and quantity, lease terms and structures and market conditions. Real estate operational management responsibilities and decisions (albeit many are taken jointly) tend to be split between: • • • • • • Owner Fund manager Asset manager Property manager Facility / building manager Specialist subcontractors (cleaning, security etc.) and other third party service providers (legal, accountancy etc.) 4 The Context of Active REAM Different within REAM organizations • It’s possible that all of the above may work for different businesses. Many of these functions are often outsourced. • Real estate management organisations may configure themselves in different ways - by sector, function, geography, client or fund? • The occupier (and their real estate managers) is at the other side of these investor asset and property management activities 5 What is an active REAM? Historically, in the UK it is believed that the interaction of long leases and the dominance of institutional ownership created a culture of passive management. Tenants responsible. What can the asset manager do to add value, improve returns and/or reduce risk? What can the property manager do? What can real estate asset managers do to have positive impacts on the cash flows from the asset? Isn’t everyone an active real estate asset manager? Not really a binary division Recurring words: Positive – Active – (Entrepreneurial?) Shift to shorter leases, regular benchmarking and performance measurement and more diverse ownership patterns have transformed this culture. 6 What is an active REAM? A significant asset class that needs to be managed. …..Creating costs, risks and potential opportunities. Many funds specialise in buying assets that they perceived are ‘under’ managed and attempt to ‘reposition’ them. In many (but not all) assets, there can be numerous ‘transactions’ taking place with suppliers, clients and tenants. Real estate investment can be a management ‘play’ 7 The portfolio / fund management Fund Management OPERATING STRATEGY AND MODEL The property and facility management Property and Facility Management TENANT SATISFACTION IDENTIFICATION AND EXECUTION OF VALUE AND OPPORTUNITIES The asset management Asset Management CAPACITY TO IDENTIFY AND EXECUTE VALUE ADD OPPORTUNITIES Active real estate asset management Definition An improvement in asset or location quality can be achieved through refurbishment, redevelopment or ‘place making’ and an increase in the security of income can be achieved through lettings, lease re-gears or the removal of breaks. Goshawk/IPD report 11 Active real estate asset management Definition An approach to real estate asset management that, in addition to either contractually or statutorily required real estate management tasks, emphasises discretionary interventions by the real estate asset manager with the aim of improving assets’ risk-adjusted performance. Among other actions, active real estate asset management may involve modifying real estate assets’ legal, physical, use, financial, and occupational structures and attributes Prof. Pat McAllistert 12 Active real estate fund management Portfolio (Fund) MSCI Risk Web See Blundell et al. (2005) or Blundell et al. (2011) for discussion It’s not just capital value. Portfolio risk variables may be important. How can they be improved? 13 Active real estate fund management Warning How to create an Alpha? • http://www.nreionline.com/blog/creating-commercial-realestate-alpha Strategic and tactical portfolio management • Change the multi-asset portfolio weightings • Change the real estate portfolio weightings Easy to say but harder to accomplish What is the opposite of active fund management in this context? Stock selection • Identify and sell assets expected to underperform • Identify and buy assets expected to outperform 14 Section 2 Operational alpha in projects Active Real Estate Asset Management Aims 1 Producing operational alpha? 2 Main topic Research Professor Colin Lizieri, University of Cambridge et. al. See report: Link: https://www.ipf.org.uk/resourceLibrary/an-investigation-of-hurdle An Investigation of Hurdle Rates in the Real Estate Investment Process -rates-in-the-real-estate-investment-process--may-2017-full-report.html 17 Three types of investment projects Active real estate asset management Core - investment Effectively three type of investment projects are: Value-added or opportunistic Strategic interactions 18 Three types of investment projects Active real estate asset management In the first, the investment manager is confronted with a project that has exogenous cashflows that cannot be altered by the manager in the future. In real estate, such a project would include some of what are called ‘core’ investments and would correspond to a fully rented building with long-term rental contracts. 19 Three types of investment projects Active real estate asset management In the second type of investment project, future cashflows can be altered by the manager. In real estate, such types of project would include those that are called value-added or opportunistic, depending on the degree of flexibility that the project brings. A building with vacancies that can be filled or that has rental contracts that can be adjusted in the future would also be such a project. Another example would be a piece of land that the owner could develop in the future. 20 Three types of investment projects Active real estate asset management In the third type of project, strategic interactions between market participants play an important role. For instance, two developers might be interested in opening a new shopping centre, but only the first will be profitable. 21 Risks Active real estate asset management Asset risk and active asset management opportunities tend to be positively related. Low risk (core) assets tend to have little potential to add value by active asset management. For example: • New warehouse let to Sainsbury’s on 25 year FRI lease at index-linked rent with high site coverage in an oversupplied market. • Newly constructed office pre-let to ‘blue chip’ tenants. Higher risk assets tend to have potential to add value. For example: • Obsolete industrial unit with imminent lease expiry near upmarket residential area. • Poorly performing tenants in thriving shopping centre. 22 Risks Active real estate asset management Vulture Opportunistic Return Value Added A common classification of investment segments. There is usually more potential to add value through active management to higher risk assets. Core Plus Core Risk 23 Section 3 Stages and opportunities Asset management interventions Active real estate asset management There tends to be different types of asset management interventions required or possible at different stages in the asset life cycle. Figure 2.10 – Life cycle cost graph Riley, M. and Cotgrave, A. (2003), Construction Technology 2: Industrial and Commercial Building, Palgrave Macmillan, Basingstoke, p.59. 25 Asset life cycle progression – key emphases Active real estate asset management Stage 1 Set-up Snagging, fitting out, marketing, letting, services procurement and contract negotiation. Stage 2 Stabilised Rent collection, rent reviews, maintenance, repairs, alterations, tenant compliance/failure, assignments, sublets, lease renewals, lease re-gears. Stage 3 Strengthen Repeat Expiries, surrenders and dilapidations, lettings lease renewals, upgrades, refurbishment, demolition, redevelopment, replacement, design, construction, marketing. Active management opportunities tend to change over time 26 Adding value to asset mix Active real estate asset management Adding Value? ‘Straw-asset’ 1 | Low Beta | Core ‘Straw-asset’ 2 | High Beta | Value add Improve tenant mix? Surrender premiums? Single tenant Multiple tenants Is the scope for re-gearing leases? Long unexpired lease term Short unexpired lease terms Can onerous lease terms be changed? No onerous lease terms Onerous lease terms Can the quality of tenants be improved? High tenant credit risk Low tenant credit risk Can a building be improved? High quality building Low quality building 27 Adding value to asset mix Active real estate asset management Adding Value? ‘Straw-asset’ 1 | Low Beta | Core ‘Straw-asset’ 2 | High Beta | Value add Is there scope for increasing quantity of space? Site at maximum development density Site at low development density Is there scope for changing the use of space? Site at highest and best use Alternative uses are viable Can the layout be improved? Configuration of building is inflexible Configuration of building is flexible Does the L have control? FRI lease Landlord responsible for repairs etc Can the L affect the service charges? No service charge Many services delivered by L 28 Adding value to asset mix Active real estate asset management Adding Value? ‘Straw-asset’ 1 | Low Beta | Core ‘Straw-asset’ 2 | High Beta | Value add Is there scope for additional revenues from advertising? Public has no access to building Public are commonly on the premises Is there demand for new space or uses? Static or declining local economy/property market Dynamic local economy/property market Optionality Low High Entrepreneurship Few opportunities for entrepreneurial asset management Numerous opportunities for entrepreneurial asset management 29 Section 4 Intervetions Active Real Estate Asset Management Aims 1 Producing operational alpha? 2 Main topic Discretionary interventions Active real estate asset management Asset managers can improve: • the portfolio • the asset • the tenant • the lease • the title • the use • the service offer • the financing Sometimes triggered by lease events? For example, alterations, assignments, sublets, improvements, breaks, deeds of variation, lease expiries, lettings etc. Lease events create a requirement and/or an opportunity to improve the asset, tenant etc. 32 Change the building? Active real estate asset management Invest capital to improve the building (modernise and upgrade building infrastructure and services, update appearance etc.) in order to • Increase marketability (attract and/or retain tenants) • Reduce the service charge (e.g. introduce energy efficient technologies) • Increase rental income • Increase capital value Invest capital to replace the building • Realise development profit • Increase capital values What knowledge and skill is needed here? 33 Change the building? Active real estate asset management Invest capital to extend the building by increasing density and adding more lettable space e.g. Invest capital to reconfigure the building • Surplus land • Add extra stories (air rights) • Mezzanine floor • Sub-divide space • Increase Net Lettable Area (NLA) by reducing common space What knowledge and skill is needed here? 34 Change the tenant Active real estate asset management Improve the quality of the tenant base • Change tenant mix (in shopping centres) • Replace weak credit ratings with strong credit ratings • Change tenant location What knowledge and skill is needed here? 35 Change the lease Active real estate asset management Improve the quality of the lease • Lease re-gearing – surrender short lease and replace with long lease • Surrender premiums • Changing onerous lease terms What knowledge and skill is needed here? 36 Change the title Active real estate asset management Leasehold (negotiate freehold?) Planning (change?) Easements (remove?) Rights of light (identify?) Restrictive covenants (remove?) Air rights (identify?) Rights of way (remove?) Other Wayleaves (remove?) 37 Change the use Active real estate asset management Shift to highest and best (highest value use) use • UK in the last decade – office to residential • In the next decade – retail to … Residential? Logistics? Leisure? An example • Industrial or Office to Residential? • https://www.sciencedirect.com/science/article/pii/S2210670720306004 38 Change the financing Active real estate asset management Create value by re-financing Change gearing Restructure existing loans 39 Change the products and services? Active real estate asset management Property related Business-related • Facilities management • Utilities (JVC example) • Fit out • E-Procurement of goods and services • Relocation 40 Change to provide... Business services Business accommodation Office infrastructure Facilities management services Change to provide... Commercialisation Concessions and kiosks Digital advertising and marketing Promotions and corporate partnerships Events 'pop-ups' Entertainment and play Vulture Often complex and high risk insolvency situations Assets tend to have complex problems such as: Vulture funds tend to emerge when market conditions are very poor Barriers Active real estate asset management Lack of information and knowledge due to supply chain fragmentation in real estate management (outsourcing)? Lack of entrepreneurial culture? Failure to attract entrepreneurial personnel to large financial institutions. Lack of resources? Pressure to keep headcount low Lease contractual constraints? Can restrict the ability of the asset manager to Lack of asset management focus? Pressure or a preference to focus on large transactions and acquisitions/disposals. make value adding changes Opportunities? Some assets offer more opportunities to add value than others https://getrealpat.wordpress.com/2015/06/10/how-do-they-maange/ Lack of incentives? For PMs to identify opportunities? https://getrealpat.wordpress.com/2018/01/04/real-active-assetmanagement-options/ 44 Future Challenges Are there likely to be significant numbers of unexploited asset management opportunities to add value being missed? Does entrepreneurial activity in asset management get appropriately rewarded? Are the incentives right? FAQs Does property and/or asset management attract entrepreneurs? Intraprenurship New normal? 45 Summary Property and asset management affects returns, risks and performance. Active management opportunities vary with assets. Asset management opportunities and risk tend to be positively related. Key variables are lease structures, tenant quantity and quality, services required, market conditions, building type, building age, density of development, building use etc. Organisational cultures and incentives are likely to influence the extent to which latent opportunities are exploited. 46