UNIT II Entrepreneurial Product Development MODULE 2 (DAY 3) Basic “Lean” concepts “Lean Startup”: the principles of developing the minimum viable product (MVP) in a startup setting, testing with customers, and resisting scaling until the idea has been validated “Customer Development”: working with customers to find the right product and service as well as the right business model “Minimum Viable Product (MVP)”: the smallest possible thing a product development organization can build for use in customer development Basic “Lean” concepts • “Product/Market Fit”: when 40%+ of your users will be deeply disappointed if they can no longer use your product • “Pivot”: change direction based on new data while staying grounded in what one’s learned to date. New product development in a startup setting Hypothesize market problem to be solved. Hypothesize a solution concept Pick target market segment worth owning. Quantify value proposition, find a problem worth solving. Choose your target product discovery research Build a mock-up and/or prototype to illustrate solution Product research with buyers/users Understand your own core competence New product development in aTechnology startup setting research and feasibility study Validated feasibility of core technology Define MVP – scope, functionality, design. MVP should be in smallest possible chunks Continuously test with customers. The best way to succeed is to involve customers in every stage of the process Choose your target Entire market a. Target segment b. Early market c. Potential target customers Conducting product discovery research-Research Techniques Subject recruitment - The recruitment questionnaire can include information like this: – Demographic information – Technology profile – e.g. what cell phone they use – Behaviors surrounding the product or service of interest Contextual Interview - The conversation is typically recorded. The interviewer asks open ended questions. Always ask “Why?” or “Why not?”. report is created that incorporates key insights, detailed notes Conducting product discovery research-Research Techniques Observation - 2-3 Researchers set up recording equipment in the target environment, and observe while the subject works or plays. Bring out the key learnings, create a report to record that session and simplify concepts. Adjust and fine tune results. Develop buyer and user personas (of all the people that the researchers met, representing key attributes that define them as a group) Needs, Wants and Expectations Come up with a solution For [target end user] Who wants/needs [compelling reason to use] The [product] is a [product category] That provides [key benefit]. Unlike [main competitor], The [product] [key differentiation] Build a storyboard and test it with prospective buyers / users. If possible: build a very minimal interactive product prototype, and test Define the Minimum Viable Product (MVP) - that product which has just those features (and no more) that allows you to ship a product that resonates with early adopters; some of whom will give you feedback.” MVP Requirements do’s and Do: don’ts • Write SOMETHING down • Get buy-in from ALL STAKEHOLDERS. • Be practical and specific. Build a top level project plan that identifies key tasks, milestones and interdependencies • Develop a 2-year roadmap Don’t: • Start building anything without buy-in. • Over specify details on each feature. • Build a 5 year product roadmap with a great deal of details “MVR” (Minimum Viable Requirements) • Clear description of the market problem that is being solved • “Elevator pitch” of the solution (preferably with images) • Description / analysis of first target segment • Buyer and User Personas • Detailed storyboards on typical workflows • Specific examples for details encountered in each workflow • Considerations for human factors / human cognition • Top level design directions to be followed by product design team • Lightweight functional description of minimum viable product (MVP) • Quick 2 year product roadmap • Any external business drivers The Entrepreneurial Mind The creative mind conceptualizes and designs a product that consumers find some use for. It likewise produces a product that is pleasing to see, touch, smell, hear and taste. The technical mind is the technology originator. this is what drives him or her to convert new knowledge into something highly functional and operational. The technical mind is also a technology adaptor. The Entrepreneurial Mind The business mind harnesses the potentials of new products by creating the market space for them. It also organizes sufficient forces and resources to develop, launch, and commercialize the new product in order to maximize its market value. The business mind also manages the external and internal business environment of the new product, which goes beyond the product development process itself. Product Conceptualization and the Creative Mind Utilitarian-Purposive Appeal – shows a product with a purpose that appeals to customers. Sensorial-Emotional Appeal - product should be appealing to the senses and emotion. Aesthetic Appeal - depend on the desired state of the self In order to convert the product concept into a viable product, the technical mind must intervene to provide the quality and performance specifications through technology. Product Launch and the Business Mind The business mind brings the product from the prototype stage to the production phase and, finally, to its ultimate destination, the market place. The business mind must determine the best way to maximize product sales to its 1. Steps Towards New Improved Products Test the market of existing or leading products to determine what their positive and negative features and attributes are according to their consumers. 2. Isolate the negative features and attributes for improvement purposes and the positive features and attributes for retention purposes. 3. Read all literature and consult various experts to learn all about the product and its market. 4. Steps Towards New Improved Products Generate several options and possibilities on how the product could be improved 5. Test, test and test the product variations and reconfigurations scientifically, preferably using well-informed respondents. Apply rigorous testing methodologies. 6. Gear for production by standardizing the transformation 7. Once the final product reconfiguration is chosen, design the production work process Product Reconfiguration Reconfiguration is a creative method of generating new improved versions of existing products. First, define the features and attributes of an existing product. Next, for every feature or attribute of the products the reconfigures should enumerate alternative features or attributes. The third task is to mix and match the different alternative attributes into a new Product Design Steps taken by design firms in coming up with a winning product design 1. Know the product, its customers and its competitors well 2. Go to where the customers are. 3. Dream and visualize 4. Diverge into different designs and prototypes 5. Evaluate 6. Engineer the composite prototype Product Design Steps taken by design firms in coming up with a winning product design 7. Composite prototype testing 8. Detailed engineering on final product 9. Manufacturing feasibility 10. Manufacturing and market testing