Does ICT Education in the Region Need a Strategy? Background and Proposal of the Integrated Approach J. Ťapák*, M. Džbor**, M. Šechný***, V. Fedák* * Civil Association Sapiente, Košice, Slovak Republic T-Systems Slovakia, s.r.o., Košice, Slovak Republic *** University of Presov, Faculty of Humanities and Natural Sciences, Prešov, Slovak Republic jtapak@yahoo.com, martin@dzborovci.com, martin.sechny@shenk.sk, fedak@sapiente.sk ** Abstract — The development of the ICT sector within Slovakia will follow the trends that exist in the EU and worldwide. In 2018, the Slovak ICT sector exceeded the level of 3 billion EUR at a growth of approximately 7%. From this perspective, it is clear that the ICT industry is significantly affected by new technologies (such as cloud, artificial intelligence, IoT, 5G networks, big data and analytics) that enable the digitalization of the economy and society and growth based on innovations that has never been here before. What has changed is a shift from a relatively stable to a rapidly changing sector. On this basis, we would like to claim that there is significant growth potential. However, this will be closely linked to the availability of a skilled labor force for the ICT sector. Inability to train such labor force will result in a loss of competitiveness in the global economy and will lead to serious economic and social problems. At the moment, the ICT industry is the most desirable sector in terms of employment, not merely in the Košice region. I. INTRODUCTION Digital transformation (DX) is taking place in all sectors of the economy. All these ongoing trends will have an impact on the dynamics and structure of the labor market, and it can be stated that this impact will be crucial. New professions and occupations will emerge; others will disappear due to automation and technology. On the other hand, companies will require from their employees the ability to integrate more roles and professions in the performance of their work – purely technical roles will be complemented by business roles and vice versa. Also, the emergence of new population generations (especially Generation Y and Generation Alfa) will require a change of approach in education. A study from Digital/McKinsey (The Rise of Digital Challengers) on the trends and challenges in digitalization in Central and Eastern Europe shows that Central Europe, Slovakia included, has a great potential for growth. Digital economy in Slovakia was approx. 6% of GDP, what is just a little less than in digital champions with 7% of GDP. If the level of digitalization Slovakia came closer to the levels in Western and Northern Europe, it would bring additional 16 billion EUR in GDP for the country in 2025. The is almost 5 times more than current (2018) state expenditures on Slovak educational sector and schools. Although the number of employees (53,200) accounts for only 2.5% of their total, the ICT sector accounts for almost 6% of GDP. The wage in this area is almost double compared to the Slovak average. ICT jobs are therefore a desirable contributor to the public finances. II. CHANGES IN THE LABOR MARKET Currently, we are witnessing an unprecedented and accelerating economic expansion in Slovak Republic, overlapping the labor market in the form of expanded job creation, which has now reached historic highs. However, just in times of economic expansion, the fact that labor market problems in the Slovak Republic do not result from insufficient job creation, but from an insufficient interconnection of the education system with labor market needs, intensifies. Vocational schools do not educate the fields required by employers, or they are taught, but in a way that does not meet the requirements of employers, or it is a combination of both. The largest group of job seekers consists of secondary school graduates who have completed school in the last 10 years and at the same time do not have the knowledge and skills required by employers. However, there is currently an alarming shortage of skilled labor in the ICT labor market and, in general; the labor market is facing serious disparity between demand and supply. The near future will bring challenges in the form of further innovation, robotics and process automation, which will put pressure on a highly skilled and motivated labor force. Every year, 5-10 thousand secondary school graduates enter the labor market, but the labor market requires much more. The forecast expects that by 2021, the labor market will annually require between 10,000 and 15,000 secondary school graduates more than actually enter the labor market. Regarding university positions, the labor shortage manifests itself particularly in the field of ICT. According to forecasts, approximately 63% of secondary and 53% of university graduates do not work in the field they have studied. III. EMPLOYERS AND THEIR REQUIREMENTS FOR THE LABOR MARKET The analysis showed that there are more than 1,200 companies active in the ICT sector in the region of Košice, of which 53 with more than ten employees. In addition, there are almost 300 commercial companies with more than 50 employees in the region, where at least one not respect the possibilities of small and medium-sized ICT companies. We can conclude that in order to perform a particular job, position or profession in ICT, it is usually necessary to have several qualifications, in a certain “right mix” that corresponds to the needs of the employer. Despite the desire for a suitable typology of positions in the ICT sector, it should be added that the modern trend is aiming towards an increased overlap of the individual types of positions. This is particularly evident in the clash of positions in ICT infrastructure services with the field of development, programming and analysis of ICT elements. Employers have increasing requirements for their employees to be able to encompass skills and knowledge of the neighboring area. At the same time, there is a shift from strict specialization to broader generalization. For employees, this means the need for additional flexibility with broad rather than the in-depth level of skills and knowledge. Another deficiency is that the labor force to be able to handle flexible jobs needs to be trained in the appropriate personality skills (cooperation, communication, feedback, etc.), while the education system neglects the area of soft skills development. While the depth of education guarantees the expertise and competence of the new worker, the breadth of education shows flexibility and the ability to respond quickly to the rapidly evolving ICT market. ICT job is created. Most ICT companies in the region are involved in programming and subsequently providing various ICT services. The analysis shows that around 10,500 workers work in the ICT sector in the region, of which 9,000 are in the so-called ICT core (ICT firms themselves), around 1,000 in other industries and public administration institutions and 500 digitally oriented workers are in shared service centers. Of these, the four largest companies cover almost 67% of the labor market (T-Systems Slovakia, AT&T Global Network Services, NESS KE and GlobalLogic). The ICT sector accounts for almost 7.5% of the employed labor force in the region, which is the second most important figure in Slovakia after Bratislava. The entire ICT sector in the Košice region shows growth in terms of job creation since 2013. New job creation is significantly influenced by companies with foreign capital, as well as companies working for the European and global market. The share of domestic companies is smaller, two-fifths of the whole, but according to their size, they are predominantly smaller companies of around 150 employees. ICT business is highly variable, ranging from technology companies in the field of development of information systems and applications for various platforms to data analysis or services in the sector. Requirements from employers cover the full range of skills, from programming through analysis to management. Currently, the ICT market is looking for professionals from all groups, from testers and developers to managerial positions. At the same time, the trend is to interconnect and integrate hardware and software positions and requires operational and development teams to work together to meet customer needs (DevOps). The education should be able to prepare students (at least partially) to a wide variety of ICT occupations, through the development of individual skills. Secondary schools need to dramatically increase their focus on practice (regular secondary school students have very little opportunity to go to practice during their studies, virtually no space outside the study). In addition to vocational schools, dual secondary education is still absent in ICT secondary education due to legislative obstacles that do IV. EDUCATION SYSTEM The education system is a fundamental pillar of every society and therefore education should be our priority. In terms of the future, major changes are expected to lead to the "ubiquity" of ICT, and from this perspective, the ICT sector has great potential for the future. Therefore, we should encourage students to study promising ICT fields, or ICT intensive fields (digital) and motivate them to stay in the region. Interconnection between a school, its students and existing employers are needed to ensure effective functioning in the labor market (Fig. 1). There is also a need for controlled and permanent awareness among the various groups, with feedback from all involved parties. EDUCATION (To motivate to study ICT and to continue working in the region) For effective functioning, interconnection is needed to increase the employability of graduates in the labor market ⬍ ⬍ SCHOOL school management / teachers carrer counsellors ⬌ ⬍ STUDENTS parents students ⬍ ⬌ LABOR MARKET employers and their requirements ⬍ ⬍ Awareness and feedback are required Fig. 1 Relationships between the education system and the labor market In the analysis, the following issues were identified as the main problems: Schools: ● Underfunding – low financing limits (EUR per student) for ICT fields of study; ● Shortage of ICT and STEM qualified teachers and their outflow to the private sector; ● ● ● Modernization and equipment of schools are falling short; The life-long learning system for teacher is not effective (interconnection: expertise, qualification and accreditation); The education system generally does not correspond to the needs of the modern era and does not reform Teachers / career counsellors do not have sufficient knowledge about the ICT sector. Students: ● They need to acquire key competencies, a combination of skills, knowledge and attitudes appropriate to the labor market ● There are international standards for the verification of competences, national standards are not yet sufficiently developed (they are addressed by outputs from national projects like SRI as “Sector-oriented Innovations” and NSK as “National Qualification System”); ● It should be considered that the generation Y and generation Alfa are accustomed to digital technologies; ● Parents follow old patterns of vocational training and social status; ● Students live on digital and social platforms. Labor market: ● Dynamically changing requirements for the work environment with the increasing emphasis on soft and cognitive skills; ● Rapid technological development in the ICT sector creates the need for lifelong learning; ● Shortage of skilled labor, inadequate structure and qualification level; ● Communication towards lower levels of education is absent. ● V. EDUCATION SYSTEM AND TEACHING PROCESS The school curriculum at primary schools should take into account the real needs of children as future ICT users (focus on digital skills, information retrieval, algorithmic problem solving, or working with text, images, animations, sound, security, computer thinking). School programs in Slovakia have the subject of Informatics, in the past also Informatics Education at primary school and Computer Science at secondary school. Informatics focuses on digital literacy as well as on algorithms and programming. In the past, school programs in the western world had no special subject as Informatics, but Applied Informatics was a part of other subjects. Nowadays, there is usually the subject of Computers or Computing, focused on digital literacy, the use of ICT. The number of subjects such as Programming or Coding aimed at Algorithms and Programming is increasing. For information, we present a view on ICT study abroad (Fig. 2). We see the systematic error in the state educational program regarding teaching Computer Science at grammar schools because technology and technical sciences are not sufficiently included in the program. Informatics is assigned to Mathematics and other natural sciences, despite the fact that digital literacy has a more technical nature. The rapidly changing ICT area will trigger the need to integrate the subject of Informatics across the other subject areas. A new curriculum for the application of Informatics in science as well as a curriculum for extending the teaching of Informatics was introduced by the national project “IT Academy – education for the 21st century”. It will be important for the widest possible group of grammar schools to adopt these curricula. State educational programs for primary schools and grammar schools include educational field “Mathematics and Work with Information”, teaching plan sets number of school lessons for the subject Informatics. Educational programs for vocational schools have the educational content divided in the educational field based on the sector, mostly in theoretical and practical part. Subject Informatics is the same for grammar schools and vocational school and it is derived from the educational program for grammar schools. The subject is mostly taught by teachers with non-technical education. INFORMATION SCIENCE (INFORMATICS) is the science of computer data processing, divided into 3 parts CS as COMPUTER SCIENCE (INFORMATICS): Computer Science, Informatics (Scientific Informatics) CE as COMPUTER ENGINEERING: Computer Engineering (Technical Informatics), includes also Software Engineering. DS as DATA SCIENCE: Data Science (Data Analytics, Big Data, Machine Learning) AI as ARTIFICIAL INTELLIGENCE Specialization, which is involved with all 3 basic branches (CS, CE, DS). Fig. 2 How ICT is included in foreign school systems VI. REGIONAL SITUATION IN EDUCATION The Slovak education system will have to cope with the decline of students due to the long-term demographic development. The number of students has been stabilized since 2014. There were 308 elementary schools in the Košice region in 2018. In total figures, the number of primary school pupils has been slightly decreasing until 2014. After this year, a slight increase can be seen, which according to CVTI SR forecasts should continue until 2025. In 2018, there were 35 grammar schools, 61 vocational schools and 26 special vocational schools, where more than 25 000 students have studied. In terms of the development of the number of secondary school students, the decline phase should end in 2019. In the following period, the number of students should increase until 2025. The top-rated schools are located in the city of Košice. Nine Secondary Schools focused on ICT have been identified in the region and 5 of them are located in Košice. The development of the number of schools in the Košice region thus reflects national trends. It is expected that high-quality grammar schools (i.e. the number of Grammar Schools and their students) will stabilize in the future. At the same time, we can see the growing interest of students in quality training that responds to the current needs of the labor market. An important moment was the creation of the separate study field for ICT for vocational schools (Field No. 25 Information and Communication Technologies). This creates the prerequisites for ICT education in terms of content curricula, interconnections with ICT sector in the Košice region as well as the development of tertiary vocational schools. Two quality ICT vocational training centers have been established in Košice and they are supported by regional centers in Spišská Nová Ves and Michalovce and smaller centers in Rožňava and Sečovce. The analysis showed that more than 80% of schools in Košice have a subject of Informatics, or IT Education at the primary level and 96% of schools have a subject of Informatics at the secondary level. In addition to the standard educational process, education takes place in selected school facilities, namely in children's school clubs (ŠKD), in leisure-time centers (CVČ) established directly at primary schools. Thus, students can attend ICTrelated hobby groups. We found that only 47% of surveyed primary schools (there are 32 schools) provide extracurricular activities focused on ICT (in the form of clubs as Computer Club, Playful Informatics, Internet Club, Programming, Computer Animation, Lego Robotics and others) as a part of their curriculum activities. Approximately 600 graduates in ICT fields complete their secondary education in the region each year, and less than half of them continue to study at the university. We can see the efforts of schools to increase the number of graduates in the last two years. Košice is an important university and academic center. In the school year 2018/2019, 2,649 students study at the Technical University in Košice (TUKE), while 508 students finished their academic education in Bachelor Study and 311 students finished Engineer Study. The Faculty of Science of University of Pavol Jozef Šafárik (UPJŠ) brings annually about 20 graduates with focus on Informatics and ICT Education to the labor market. Despite the high interest of students in studying technical fields and quality of personnel and technical equipment at both universities, they cannot meet the growing demand for ICT specialists (insufficient number of ICT graduates) in the short / medium term. Interesting findings were brought by a survey of secondary school students (the survey was carried out by Košice IT Valley in 2018). Almost 90% of students said they plan to continue their studies at university after graduating from secondary school. The students also evaluated, subjectively and without giving any parameters, 9 selected universities (TUKE and UPJŠ ranked 6th and 7th place). However, it must be said that the differences between Slovak and Czech Universities in the survey are not so noticeable. For secondary school students, the most important criteria for selecting a university are the availability of the field they want to study (stated by 83% of respondents), the quality of the university (63% of respondents), interconnection of the universities to local companies (19% of respondents) and the proximity of the school to the residence. More than 41% of students in the survey stated that they would choose a university in the Eastern Slovakia region. On the other hand, 14% of respondents would choose a university in another region of Slovakia and 28% of respondents in the Czech Republic. The reason for choosing universities outside the region of Eastern Slovakia is the offer of fields to which students want to apply (stated by 56% of respondents). Up to 43% of students stated that they wanted to study outside the region because they do not consider universities in the region to be of a sufficient quality. In the case the universities in the region would provide quality education, 54% of secondary school students would choose them for their further studies. In terms of local educational problems, the following seem to be most prominent: • Changes in education have not been systematically managed, rather sporadically; ICT has never been an independent priority. Insufficient interconnection of education with the needs of the local labor market (the level of secondary and tertiary education not suitably adapted to the growing needs of the labor market). • Weak enthusiasm for new trends by some teaching staff, which is also related to generational change. • Funding is also a problem in secondary schools. The consequence of low salaries in education is, among other things, the outflow of teachers into the commercial sphere. This is most evident with the teachers of Mathematics and Computer Science, whose skills and abilities can quickly find use. • Insufficient funding of educational institutions to ensure the sustainability of quality educational content. The education funding system does not reflect needs and does not take into account changes in ICT technologies (new hardware, new software). • Lack of society's awareness concerning the diversity of ICT positions and qualifications and the opportunities to study and find employment in the ICT sector. If we consider the choice of Secondary School as a means of training for future employment as one of the most important decisions in a person's life, it is essential that such a choice has been made based on the corresponding preparation. Nowadays, career guidance activities are often limited to the necessary information and administrative actions towards pupils, and only in the 9th grade or at the end of the 5th and 8th grade of the elementary school. Providing career counselling at primary school level is a very promising area, despite the challenges that career counsellors have to overcome. The field of further education (education beyond the school system) is able to properly prepare the labor force for the requirements of employers only to a limited extent. However, funding for this training remains a problem - the cost of technical ICT training can be high. The analysis identified 9 educational institutions providing specialized ICT training in the region (aimed at individuals as well as the commercial sector). VII. PUBLIC ADMINISTRATION The Košice Region is an economically relatively developed and competitive region that attracts increased foreign investment. However, it is characterized by significant regional differences. In this regard, the qualities of the business environment, as well as the possibilities and activities of the public administration, vary considerably. Public finance planning and funding are oriented from top to bottom. Self-governing regions (and municipalities) have limited influence on the planning process itself. Regional strategies are being developed, but there is no financial interconnection with national strategies or with the government's obligation to integrate regional priorities into national planning processes. Instead, the Structural and Investment Funds (EŠIF) constitute the absolute majority of public investment financing. Although the reforms have been implemented, regions still lack competence in some areas. Public institutions are developing activities aimed at developing the ICT sector at the national level. The activities are focused on the social development strategies, support for ICT-oriented projects, education and the labor market. The Košice Self-Governing Region (KSK) is developing a regional strategy for education and training and processes it in accordance with analyses and forecasts on labor market developments with annual updates. When analyzing the strategic approach of the region in the field of education, it can be stated that the region has realized the need to adapt to market needs. This intention is expressed in the strategy of education and training development in secondary schools in the region. The task was to monitor the needs of the region to optimally set up a network of study fields as well as the number of classes for admission procedures in the individual school year. On the other hand, there is a growing need to address pupils from socially disadvantaged backgrounds and their employment in the labor market. Strategies at the regional level are mainly focused on education at secondary schools in the founding competence of the region and other founders. Region naturally pays close attention to upgrading education in vocational schools due to the changes in the industry related to the emergence of new technologies. The issue of further training or the interconnection with other levels of education (primary schools, universities), is not sufficiently taken into account in regional strategies, particularly in the specification of measures and tasks. National countrywide strategies elaborate areas that could potentially have an impact on the development and preparation of human resources for the ICT sector in the Košice region, but from a nationwide perspective, this is not a priority area. We have identified national and regional strategies that will affect the development of ICT in the next period: National strategies: • Vision and Development Strategy of Slovak Republic until 2030 • Digital Transformation Strategy of Slovak Republic until 2030 • The Action Plan of Digital Transformation of Slovak Republic 2019-2022 • National Program for Education Development of Slovak Republic 2018-2027 Regional strategies: • Regional Innovation Strategy of Košice SelfGoverning Region 2013-2020 Relevant national projects whose implementation will create tools for policy application: • National project “Sector-oriented innovations” aimed at developing employment standards, monitoring and foreseeing the labor market needs for lifelong learning and vocational training for the labor market (Trexima) • National project “System of Qualification Recognition” (ŠIOV) • National project “IT Academy – Education for 21st Century” (CVTI SR) • National project “Dual Education and Increasing the Attractiveness and Quality of VET” (ŠIOV) Clusters operating in the region (e.g. Košice IT Valley Cluster) are active in favor of labor force preparation for the ICT sector, but these are rather isolated, as only public and private sector cooperation can have a lasting impact in a systemic solution based on legislative and nonlegislative measures involving founders and school management at all levels of education. For the development of the ICT market in the region, there is a need for a still absent strategy at the regional level, which comprehensively encompasses above actors, but also institutions active in the field of lifelong learning and the Offices of Labor, Social Affairs and Family designated to support and employment services. VIII. AN INTEGRATED APPROACH TO ENSURING ICT EDUCATION IN THE KOŠICE REGION In the previous sections, we presented that the demand for a skilled ICT labor force in the Košice region is very large, depleting available resources and limiting further development not only of the industry itself but also of the digital transformation of the economy, which generates another great need for ICT specialists. We identified obstacles to individual components, as well as inconsistencies, lack of coherence or the absence of policies at national, regional or local levels that would ensure effective needs, lack of resources and the absence of management that would be able to ensure synergy. The new National Development Strategy of the Slovak Republic until 2030 reflects this interconnection and isolation of individual policies and proposes an integrated and distributed management system with different responsibilities and allocated resources. The question is whether the policy will be implemented by the legislature. In order to propose the most effective strategy, we have tried to identify all major existing strategies and programs in preparation at the national level with a significant impact on the regional level that is relevant to ICT education. These constitute an essential area and the potential for a coordinated approach at the regional and local level, and by complementing the portfolio of local activities will ensure that ICT needs are met. At the same time, we have analyzed national programs or legislative changes that are already implemented, in implementation or preparation, resulted from the action plans for these strategies, so that we can utilize them when designing concrete measures. We assume that the strategy will consist of a mix of national measures (60%) and regional / local level measures (40%), and will represent local initiatives. We also plan to employ examples of good practice of non-profit organizations (e.g. You Too in IT, Learn2Code, KIDS CODR, That Makes Sense, etc.) with the regional and local measures. Evolving ICT sector emphasizes the need for policymakers to develop a comprehensive and coherent approach to capacity building, support learning, activation of digital and ICT skills and promote their use in the ICT sector as well as in the general population. This is an ongoing process. Each element is briefly described below: • Capacity and skills building: the existing education system does not have the capacity, structure and quality needed to significantly scale the training of ICT professionals. This was identified in the starting points. The strategy in this section will focus on creating systemic prerequisites such as capacity (number of classes, teachers), orientation (fields of study), structure (vocational Schools, tertiary education, further education), technical equipment and connectivity, organizational and digital platforms, public-private partnerships for planning and coordinating the offer of activities aimed at meeting the industry needs. • Acquire new skills (Learn): based on new and innovated curricula the innovative training of teachers and students themselves will be implemented. At the same time, education will be carried out using new digital platforms. In addition to formal education, further education will be provided to keep pace with technological developments in ICT, with a growing and mature professional population. A system of recognition of qualifications for professionals who • • • • • • • • • Create Increase capacity and viability ICT classes in vocational education Informatics classes at Grammar Schools ICT tertiary education, colleges, bachelor System of recognition of qualifications Qualifications and occupations standards Technical equipment and school connectivity Platforms and partnerships Planning and coordination ICT teachers • • • • • • have come to the ICT sector without professional ICT training but have gained it by practice will also be very important. Also, in order to attract the interest of pupils in studying ICT and using IT, opportunities will be offered to develop extracurricular activities focusing on ICT, in partnership with the ICT industry. • Use IT (promote growth and efficiency): digitization of the economic sectors of the Košice region will be a tool to maintain its economic competitiveness and growth. This cannot be done without human resources that will have digital and ICT competences. Accordingly, the Košice Region needs to start building its digital identity and communicating it intensively with the help of the whole ICT sector, especially to parents, pupils and students, while promoting it as an opportunity to stay and work in the region. Digitization provides a tremendous opportunity for innovation and the creation of resources for social well-being, and this premise must be promoted by the public and economic leaders of the region in order to create favorable conditions for its application. Its success rate will be measured by key indicators. Proposed policies for ensuring ICT education and job growth in the Košice self-governing region is shown in Tab. 1. IX. CONCLUSION In the article, we have described the reasons why the Košice Region needs inevitably a comprehensive and coherent strategy for ICT education and how we plan to create it. We are aware that the strategy alone will not be sufficient and that isolated, well-intentioned measures, whether public or private, will not be efficient. LEARN Improve your competence Teacher education Get ICT skills Get digital competence Further education (LLL) ICT curricula Discover the world of ICT • • • • • • USE Promote growth and efficiency Raising ICT awareness Matching education with labor market needs Growth of the ICT sector Growth of the digital economy Smart region Smart cities Tab. 1 Policy proposals1 REFERENCES ACKNOWLEDGMENT This article was prepared as part of the project "Development of a Public Strategy for Education and Preparation of Labor Force for the Needs of the IT Sector in the Košice region" (Acronym: LearnIT.ke, Operational Program: Effective Public Administration, Project Code: 314011L929) implemented by the Civil Association Sapiente. This project is realized with support from the European Social Fund. J. Novak, M. Purta, T. Marciniak, K. Ignatowicz, K. 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