GROUP 1 Marketing Plan of G1 PRESENTERS ARANEZ, RACHELL MALABANAN, JENNIFER MASALICAMPO, LANIE PABLO, HERA HYACINTH PARDILLA, KRISTINE REFUGIO, MARIA LILIA MAE REYES, MELLANIE SEBASTIAN, BEA DANICA Executive Summary/ Company History Company History JoeKai Printing Services is a small printing company in Blk 12 Lot 42 Sitio Tapayan Taytay Rizal that offers highquality printing. JoeKai Printing Services' business was established in the residence of one of the owners. It began in January 2021 with a capital of Php 10,000, and their shop's return on investment had doubled in just two months. JoeKai Printing Services was founded on the idea of one of the owners or a former production employee of a printing company with sufficient management expertise. This company was founded by Mr. Joever Nallos and Ms. Kaila Hilotin, and it was named after their couple named "JoeKai." When Joever decided to establish this firm, his partner supported him till they gradually began to purchase printing supplies and machines. Despite the pandemic's challenges, the market began to expand after these services were launched online and in their area, and it has continued to do so to this day. JoeKai printing services want to open a permanent store and expand their services beyond t-shirt printing. They also want to open more locations so that their store becomes well-known, resulting in more customers and sales. Executive Summary JOEKAI PRINTING SERVICES JoeKai Printing Services is a company that creates customized products with high-quality designs. We value that their products are always beautiful, good, and well made. They also give rush printing because they want their customers to be happy with their services. Clients are free to design their own layouts, but if they don't, they will provide one. Customized shirts, foldable fans, canvas bags/eco-bags, mugs, key holders, keychains, ID Lace, spray bottles, umbrellas, tumblers, face masks, calendars, caps, ring binders, flyers, and sticker cut-out Decals are among the items available. They're cost-effective and efficient, depending on the design and quantity to be produced. They have high-quality printing machines and printers, such as dye printers, pigment printers, sublimation printing, and cutter plotters. They consistently provide excellent service to their consumers, resulting in each client's eagerness to purchase their products. Market Goals and Objectives To be a primary resource for printing production and design at the most cost-effective means to the community. Become a recognized and trusted printing and marketing solutions provider by showing the creativity and innovative style of our product. To meet our customer demand based on our innovative ideas, customer valuing, and unwavering integrity. To offer creative printing and marketing solutions that will make our clients successful. To deliver on our promises, offer creative solutions, and achieve our clients' goals more than normal requirements. People First. We value all people treating them fairly, respectfully and in accordance with the Golden Rule. Client Focus. We seek to make customers successful by understanding their needs and challenges, treating them as our business partners. Embracing Change. We understand that we must continually adapt to the ever changing needs of the marketplace. M A R K E T I N G SALES OBJECTIVES & O B J E C T I G V O E A S L S 135,000 112,500 90,000 2021 2022 2023 ❖ Increase our sales to 25% from now to the next year; increase more sales every year The return rate of revenues must increase with the sales. Reduce customers churn rate and boost customer lifetime value. 50% visitors up from 100 per month to 250 per month. ❖ ❖ ❖ To meet these goals: • Make people attracted to our product and services by spreading awareness of our product on different social media platforms or spreading posters. • Develop marketing efforts and some analytics of sales. • Do the plan executions and strategies. • Stick to the marketing plans and strategies. M A R K E T I N G & O B J E C T I G V O E A S L S PRICING OBJECTIVES ❖ We guarantee that we will offer the finest quality printing and graphic design services accessible today to our clients in the quickest, most costeffective, and affordable manner possible. Maximize the profitability rate of the business by 50%. Improves sales strategy by offering affordable prices or promos for at least without compromising the quality of our product. ❖ ❖ To meet these goals • Present our offers that we can give to consumers. • Stick to the plan and pricing analytics. • Analyze and follow up the product’s pricing when it comes to discounts and etc. • Provide the best quality of the product and services at an affordable price. M A R K E T I N G & O B J E C T I G V O E A S L S PRODUCT OBJECTIVES ❖ We will have trustworthy work and quality controls to ensure that all products fulfill the standards to attract more customers. Promote high-quality, customdesigned t-shirts for any age of people of all genders. Our high-quality product must be useful and trendy in style in order to satisfy our customers by our product. ❖ ❖ To meet these goals: • Provide customer valuing and customer supports; develop customer connections by communicating about the product. • Make updates and advertise the product/services promotions • Make displayed products to be viewed by customers with Infos of it on social media platforms. • Expand products/services supplies and variety based on consumers’ demands. Market Analysis TARGET MARKET Geographic Primarily customers/consumers will be from Taytay, Rizal & Pinagbuhatan, Pasig City. Demographics Age: 18 and above Gender: Men, women, and LGBTQIA+ Monthly Income: Php 7,500- Php 15,000 Pain Points/ Opportunities Delayed response Poor quality of products & services Lack of adequate knowledge & experience Psychographics Fond of buying customized t-shirts. Adores wearing a personalized tshirt. Prefer to find high-quality products that can be worn for a long time. Buy a t-shirt at a low cost. Find t-shirts with good patterns and high-quality fabrics. Be formal and appropriate when looked at in the eyes of others. FUTURE PRODUCT AND SERVICES The following are JPS' potential future products and services. The following products and services were discovered to be in high demand among consumers. Schools, small firms, and other businesses will be the target markets for these products... By offering the following products and services in the future, we intend to grow our sales by up to 5%. TARPAULIN PRINTING Tarpaulins come in various sizes and prices. It’s cheaper compared to TV advertising and LED billboards so it’s great for a small-scale business venture. Cost-effective and durable, you’ll be able to save more! ACRYLIC PAINTING Acrylic paint is fast-drying and permanent, and can be used on all kinds of fabrics: both natural and synthetic. This kind of paint is made from acrylic polymer emulsion, in a pigment form; acrylic paint is water-soluble but they dry almost immediately after painting. Market Analysis Situation Analysis JoeKai Printing Services is located along the highway of Blk.12 Lot 42 Sitio Tapayan Taytay Rizal, which attracts a diverse range of customers. Our firm does not yet have a permanent shop, thus we accept orders from customers at our home, as it is a new company founded in early January 2021. To entice a large number of clients, we offer high-quality products and advertise our products both traditionally and online. Our fabrics are made entirely of cotton, and the print quality is excellent. To guarantee our consumers' safety, we sanitize our product first before sending it to them. Furthermore, customers have the option of designing their own t-shirt. Our top priority is to meet the needs, wants, and demands of our consumers. Market Needs High-quality products can ensure the satisfaction of the customer. Quality of Product Provide our customers with good customization of printing to receive good feedback. Customization It builds trust between employees and consumers, which is critical in the business world. Accountable personnel contributes to overall corporate performance as well as the Accountable maintenance of strong company culture, vision, and ethics. Customers expect us to deliver what they want. We must have come up with latest and unique designs. Accessible The customer will be impressed with the level of help and attention that they receive in all interactions, whether sales, Customer Service returns, etc. Market Growth As the price of the product increases the market growth of JoeKai Printing Services increases because the customers have to pay higher prices for the same product. The product which has a higher performance will have a higher selling price. The selling price would boost the market growth. There could be different reasons for high performance, but the matter of fact is it positively affects market growth. Industry Analysis One of the primary factors driving market expansion is the rise of personalized fashion trends in the fashion sector. Furthermore, rising disposable income and the growing influence of social media are driving up demand for personalized T-shirts. Furthermore, JoeKai printing services offer unique patterns, styles, types, colors, and fonts on a variety of materials and fabrics, further propelling the industry. The growing importance of new promotional tools among businesses, as well as the expanding use of digital marketing, are driving up demand for custom T-shirt printing to produce long-term organic leads and raise brand awareness. Aside from that, the custom T-shirt printing industry is expected to grow in the coming years due to the fact that printing saves time, generates true-to-life brilliant colors, and gives optimum durability when compared to other customized methods. Market Size Since our firm is in between the province of Taytay Rizal and Pasig City, JoeKai printing services' specific geographical aim is Taytay Rizal and Pasig City residence. According to the census of 2020, barangay Sta. Ana has a total population of 107,415 people. It is the second most populous barangay in Taytay, Rizal, with 27.80% of the total population. While Pinagbuhatan, Pasig City, its population as determined by the 2020 Census was 163,598 individuals. This represented 20.37% of the total population of Pasig. All persons that reside in the stated area are the possible target markets. COMPETITION OWNERS: Joever Nallos & Kaila Hilotin PRODUCT/ SERVICES MARKETING STRATEGIES TARGET AUDIENCE PRICING TIME ON MARKET KEY ADVANTAGE GROWTH STRENGTHS WEAKNESSES TARGET MARKET Marissa Torres Miguel Mayamaya Crispino Offers customized shirts, foldable fan, canvas bag/ eco bag, mugs, key chain, ID lace, spray bottle, umbrella, tumbler, key holder, face mask, calendar, cap, ring bind, flyers and sticker cut- out Decals. Family shirts, customized printing, personalized, t-shirt supplies, vinyl, customized mugs, tarpaulin, sticker labels, company shirts, souvenirs, and school uniforms Garment customization Social media advertising Social media advertising Social media advertising All genders Age bracket: 18 and above Adults, teens, children, midteens, preschoolers Men & Women All ages Company and schools (especially universities) Men & women Age bracket: 18-35 Affordable prices Affordable prices Affordable prices 1 year 4 years and 3 months 5 years and 3 months Highest Quality, Quick to Produce Guaranteed services, high quality, consistent, and attractive printouts 50% 50% 70% Highly efficient and low price Due to its long time in the market (four years and counting), the company is somewhat well-known Not losing customer/ client, anytime materials are available New to industry Limited cash flow, inexpensive printers and machines High maintenance equipment, power consumption is severe because of the equipment Sitio Tapayan, Taytay Rizal & Pinagbuhatan, Pasig City Sitio Tapayan, Taytay Rizal Sitio Tapayan, Taytay Rizal Can do bulk quantity, quality at cheap price, and clients have the flexibility to select the materials that will be used on their garments JOEKAI PRINTING SERVICES Strengths High-quality fabric Reasonable price Our company's location is crowded Accommodating personnel Orders are processed quickly High integrity Weaknesses Limited product availability Business is not well-known yet We don't have stable shop Young company (established Jan, 2021) Lack of unique strategy Opportunities Develop a strong brand identity Media will favor our business because we could create and sell t-shirts based on the media today Create a lasting impression on users Demand is rising Sales on the internet are increasing every year Threats Competitors have a similar product Competitors have launched a new advertising campaign Competitor opening shop nearby Established brands may start imitating our strategy Changing costumers preferences Market Strategies Challenges/ Objectives JoeKai Printing Services is a company that creates customized products with high-quality designs. Despite the pandemic's challenges, the market began to expand after we launched our products online and in our area, and it has continued to do so till now. However, as more printing services opened and competitors began to improved strategies, customers decreased resulting to low sales. PotentialTarget Markets Most likely, our target customers are adults aged 18 and up, men, women, and LGBTQIA+ people who are interested in acquiring customized products. We are confident that our consumers will appreciate and be able to afford our products and services. M A R K E T I N S T R A T E G Y MARKET SCOPE STRATEGY SINGLE MARKETING STRATEGY -Joekai Printing Services has adopted Single Marketing Strategy because the market coverage consists of customers who typically live near our store since we can’t afford to compete in established firms. Even if our company focuses on just one segment within the market, we ensure to serve our market the best quality products and services. Joekai Printing Services targets a single geographically and demographically defined market segment. Since our company adopted a single market strategy, we considered our company as a significant contributor to growth and competitiveness. It also helps and brings our consumers a greater choice of products at lower prices. As a part of an ongoing strategy, Joekai Printing Services planned to use Marketing Mix (4Ps) to succeed in a competitive environment. In addition, our business goals will be achieved by using a different method • Create new products for loyal and future customers • Expand services: Combining unique and eye-catching media, personalized printed materials, and unique substrates offered in small quantities • Expand connection: Using more social media platforms to connect with customers • Expand the distribution of product • Expand advertising methods and sales promotion G PRODUCT PROMOTION PRICE DISTRIBUTION PRODUCT PRODUCT POSITIONING STRATEGY PRODUCT USER STRATEGY - To the consumers that buy our products we attempt to associate significant value to users and have product/market fit. • Calendar- is positioned as a product for those who used to display dates and related information, usually in a table format. • Canvas Bag/Eco Bag- is positioned as a product for those busy days spent shipping or running errands. • Cap- is positioned as a product for those who use it in casual and informal settings, and are seen in sports and fashion. • Customize T-shirts- are positioned for the group of Family or Friends to have a designed shirt they want. • Facemask- is positioned as a product to prevent the spreading of Covid-19 and is recommended by sufficient professional organizers. • Foldable Fan- is positioned as a product for cooling ourselves and is used by women and men alike. • I.D Lace- is positioned for the students and workers. • Key chains- is positioned as a product whose job demands frequent use of keys. • Mugs- is positioned as a product for those who love to drink coffee, tea, and milk. • Spray Bottle- is positioned as a product whose likely to dispense cool cleaners, cosmetics, and chemical specialties. • Umbrella- is positioned as a product for those who protect themselves from rain and sunlight. • Tumbler- is positioned as a product that is used to hold water, liquids, or other beverages for consumption. PRICE AND QUALITY STRATEGY -We select the product with the price/quality combination that is most suitable to the needs of our customers. PRODUCT DESIGN STRATEGY Customized products were the standard product of our company by providing designs or layouts to our clients to make their shirts more eligible and affordable. PROMOTION PROMOTION MIX STRATEGY 1. DIGITAL -Social Media 2. AMBIENT -Banners 1. PRICE PACKS 2. PREMIUMS (GIFTS) ADVERTISING METHODS 6 Purchase pcs. customized t-shirt. SALES PROMOTION 2 Receive customized (design by your own) face mask for Get 3 for 999! FREE. 1. ONLINE CHAT PERSONAL SELLING DIRECT MARKETING 1. GRASSROOTS/ COMMUNITY -Door-to-door distribution of flyers front back PRICE 29 9 pH p pH p 30 0 PSYCHOLOGICAL PRICING FOR CUSTOM T-SHIRT To play on consumer perceptions, prices are set to be less than a whole number. By using this strategy, shoppers will perceive the slightly reduced price as cheaper than it is. For example, if a customized t-shirt costs Php 299 but is conveyed by the customer as Php 200 rather than Php 300, Php 299 is treated as a lesser price than Php 300. Customers believe that this approach is less expensive. Charm pricing will encourage impulse purchases. Ending prices on an odd number gives customers the impression that they’re getting a good deal, which is hard to resist. PENETRATION PRICING FOR ALL THE PRODUCTS EXCEPT FOR CUSTOM T-SHIRT Prices are initially set low to quickly reach a large portion of the market and start spreading word of mouth. According to the strategy, customers will shift to the new brand because of the lower price. Since our business is still young, the penetration price approach is beneficial to us by briefly lowering the price of a new product to win market share and establish brand awareness. We can build brand loyalty and get people to adore our product by using this technique, increasing their willingness to spend more in the future. DISTRIBUTION DISTRIBUTION SCOPE STRATEGY SELECTIVE DISTRIBUTION JoeKai Printing Services is locally distributed with one store in Blk. 12, Lot 42, Sitio Tapayan, Taytay Rizal, Philippines. JoeKai Printing Services has adapted a selective distribution strategy because we only distribute our product to close locations. In terms of ordering, customers can purchase our products online and offline, the products are sold selectively in the JoeKai Printing Shop or on its website (www.facebook.com/joekaiprinting/). Our customers are from Taytay and Pasig area only. Meanwhile, we distribute our products through delivery for both online and offline orders, we don't hire other delivery riders because we have our own. Joever Nallos, one of the owners, deliver the product itself in different parts of Sitio Tapayan, Taytay, Rizal, and Pinagbuhatan, Pasig City. We created our business to assume that we would earn money, such as in the Taytay area. Our shop was located near the market because we knew that people would love it, particularly those who want customized items such as custom-designed t-shirts, mugs, caps, etc. JoeKai has been 1 year since opened a store in the form of a sole proprietorship in Taytay, Rizal, Philippines. Distribution Distribution Channel Channel ONLINE SHOPPING PROCESS Distribution Channel OFFLINE SHOPPING PROCESS After-sales Service Joekai Printing Services make their customers be more satisfied with the products they made and will be sure that their products are good and high quality. 1. User Training- It is very essential that user training is provided propositions the user is going to be handling the product. 2. Return/Replacementcustomers can easily contact us if there is a problem/damage in the products or the customers ordered an incorrect product or size. 3. Upgrades- so that customers guarantee the high quality of products we make. Marketing Implementation/ Budget/ Control/ Evaluation MARKETING ORGANIZATION Joekai Printing Service requires high-quality products they make to match the clients’ needs, The best thing we do when we’re still starting out is being so busy with marketing our brand and building our list of customers because these are the most important thing for our printing business. The company structure has three primary goals: (1) product quality, (2) marketing, (3) services. Our products sales are increasing. We will make every effort to provide high-quality products and strategies, as well as to be flexible in meeting the needs of our customers. We use digital marketing to introduce our products by sharing pictures and videos on our Facebook page. We also treated our customers honestly that went to customers loyalty. We will monitor the company to know the changes and improvements to ensure our success. EXPENSE FORECAST Marketing expenses will be budgeted so that JPS’ will initially ramp up then re-ramp up over the course of the year/ Q1. The expense forecast will be used as a tool to keep the business on target and provide indicators when a modification or correction is needed. ANNUALLY MARKETING BUDGET EVALUATION & CONTROL Monitoring Procedures To analyze the effectiveness of JoeKai Printing Services’ marketing plan, it is necessary to compare its actual performance with plan objectives. To facilitate this analysis, monitoring procedures should be developed for the various activities required to bring the marketing plan to fruition. These procedures include, but are not limited to the following: • JoeKai printing services always make sure that the equipment is in order so that there is no glitch in the manufacture not only of the equipment but also of the service personnel. The most important things implemented in JoeKai printing service are time requirements, budget expenditures, human resources need, and proper equipment. • JoeKai printing service is always observed at the end of the month so that it knows if there is a problem in producing, transacting, or distributing to the customer. and after observing it will immediately tell the owner (of JPS) to address it will tell what needs to be done if there is a glitch in the implemented activities. • All employees or staff at JoeKai printing services are responsible in the event of a malfunction in the operation of the manufacture, in the product, or in the activities implemented at JoeKai printing services, in order to ultimately resolve it.