International Business: Global Strategies and MNEs Lecture 11 1 Agenda PART 1: Building Global Strategy What is global strategy? Why undertake a global strategy? Benefits and challenges How to do global strategy? PART 2: Organizing Multinational Enterprises Global integration vs. local responsiveness Four strategies to manage the trade-off Four organizational structures 2 PART 1: Building Global Strategy 3 What is Global Strategy? • Global strategies: “Strategies that take advantage of operations spread across the world” • Diversity of the global economy: Challenges and opportunities for MNEs. • Global strategies: Exploiting the diversity of global markets, making the best use of whatever each location has to offer. • The implementation of global strategies usually requires acquiring complementary business units and resources. Why global strategy? Competitive advantages Strategic advantages of global firms: 1. Global scale advantages: Reduces costs in production, product development and marketing 2. Global sourcing: Provides access to a wider range of inputs 3. Global knowledge management: Enhances innovation 4. Global operation: Allows better services for global customers 5. Risk diversification: Reduces the corporate risk profile Global scale • A basic advantage of MNEs is simply their size. • Advantages of size are known as economies of scale. • Advantages of sharing R&D across the world. Global sourcing • Global sourcing: MNEs can access resources in various locations, thus they can source each input wherever the best quality or lowest price is available. • Moreover, access specific raw materials available in certain specific locations. • Example: Danisco (Opening case in Ch14) set up a specialized plant to processes specific types of algae only available in southern Chile. Global knowledge management • Building R&D centres in strategic locations: tap into clusters of innovation and talent around the world. • Example: Software businesses in Silicon Valley, California; and biotechnology firms cluster around Cambridge, UK. Four major benefits: Avoid inconsistency of standards in disconnected R&D activity. Enhance creativity and idea generations. Exploitation of comparative advantages in different locations. Provide interactions with customers in different places. Global operation • Global operation: better serve clients that are operating at multiple locations. • Such global clients, also known as global key accounts, may source their inputs internationally. • Firms with a global distribution and production network have a distinct advantage in serving such global clients. Risk diversification • Risk diversification: Reduction of the risk profile of a company by investing in different countries. • It is rare that a recession hits every country at the same time. • With global sales, firms can shift the focus of their activities to locations that are doing relatively well. • In consequence, their global sales are less volatile than sales generated in a single market. Challenges of internationalisation: CAGE framework • Distance matters! “… companies must explicitly and thoroughly account for it (distance) when they make decisions about global expansion.” (Ghemawat, 2001: 3) • • • • Cultural Distance Administrative Distance Geographic Distance Economic Distance The types of distance influence different firms in different ways (e.g. cultural distance matters more for consumer good or media company than steel or a cement business) 11 CAGE framework in detail Source: Ghemawat, 2001. Distance Still Matters. Harvard Business Review: 5 12 Global Business Models • How can globally operating firms best realize the potential benefits of globalization? Aggregation strategies • Aggregation strategies focus on synergies between operations in different locations by integrating them. • This strategy may involve sharing of resources and integration of processes (not purely about standardization). • Aggregation strategies are designed both to exploit economies of scale and to foster innovation and knowledge management. • Activities may be located close to local resources and customers. Manufacturing Boeing 787 Sharing resources and integrating process with global supply chain, leading to exploit economies of scale 15 Adaptation strategies • Adaptation strategies aim to deliver locally adapted products in each market. • That is, to serve consumers on their local terms despite their different needs, preferences and purchasing power. • Four levels of adaption: – – – – Focus on minimum adaption Externalise costs of adaption Increase flexibility of product through basic design Organise innovation process Example: https://www.youtube.com/watch?v=U48nmKPJclA Adaptation strategies Arbitrage strategies • Arbitrage strategies: Exploit different prices in different markets. Common examples: Labour arbitrage allows exploiting low-cost labour or specialist human capital. Natural resource arbitrage exploits variation in geology and climate to trade energy resources, minerals, and agriculture products. Capital arbitrage: Overseas listing to access capital at lower costs. Hong Kong Stock Exchange and Chinese firms • Chinese equity market is composed of a domestic (also known as China A-shares) and an offshore market. • Chinese firms have been approved to list their stocks on Hong Kong Stock Exchange by the government 25 years ago, also known as HShares. • Many Chinese firms participate in H-shares to exploit international equity market for further capital resource 19 AAA strategies as a whole? • The AAA strategies are not mutually exclusive, as many MNEs combine aspects of two or even all three strategies. • However, trying to realize all three strategies at the same time may well overstretch organizational capabilities. • The “right strategy” is a business model that best fits the specific firm and its global competitive environment. PART 2: Organising Multinational Enterprises 21 Organising MNEs: Key questions • How can multinational enterprises (MNEs) organise their operations to be successful both locally and internationally? • How can they make sure that people within the organization work together constructively? • How can they foster the exchange of knowledge and improve the odds for better innovation? We can look at a trade-off framework between global integration and local responsiveness Case of the Big Four Integration-responsiveness framework Two conflicting pressures: global integration versus local responsiveness. – Global integration pressure: higher standardization across the world to best achieve the economy of scale. – Local responsiveness pressure: different consumer preferences and institutions in different host countries. Locally responsive: Satisfy local customers and other stakeholders, but increase costs of global integration because they reduce the potential for economies of scale. Example: McDonalds in different countries with various tastes. Integration-responsiveness: 2 × 2 matrix with four strategies: (1) home replication, (2) localization, (3) global standards and (4) transnational strategy. Home replication strategy • Also known as ‘international’ strategy • Replication of home country-based competencies • Resemble the home operation in the belief that this is the best way to transfer competences of the firm. This strategy is relatively easy to implement and may be used by firms venturing abroad for the first time. A disadvantage: suffer from a lack of local responsiveness. Insufficient mindfulness of foreign customers’ demands may result in their alienation (e.g., Xiaomi in India, Nortel in SK). International Division Structure Localisation (multidomestic) strategy • Localisation strategy: each country or region as a stand-alone ‘local’ market worthy of significant attention and adaptation. Advantages: Effective when there are clear differences between national and regional markets and few pressures for global economies of scale. Disadvantages: High costs due to duplication of efforts in multiple countries. Potentially too much local autonomy, higher coordination costs (e.g., Unilever’s 17 subsidiaries in Europe in the 1980s). Geographic Area Structure The Home Depot and Geographic area structure • The Home Depot Inc. is the largest American organisation focusing on home improvement industry • Operating in the US, Canada, and Mexico 30 Global standards strategy • The opposite of the localization strategy • Sometimes referred to as ‘global strategy’ • Hallmark: Development and distribution of standardized products worldwide to reap the maximum benefits from economies of scale and shared product development. • Disadvantages: Sacrifices local responsiveness. • Effective only in industries where pressures for cost reduction are paramount and pressures for local responsiveness are weaker. Global Product Division Structure Samsung Electronics and Global Standards Strategy • • • • Samsung Electronics is a Korean multinational electronic firm Accounting for majority of the group’s revenue Operating in 79 countries Major manufacturer of electronic components, mobile phones, home appliances, PCs etc. 33 Transnational strategy • Aim to capture the best balance of cost-efficient and locally responsive. • Hallmark: global learning and diffusion of innovations. • Based on the diffusion of innovations from the home country to various host countries. (Assumption: the home country is the best location for generating innovations) Challenges: • First, there is no guarantee that the home country will generate the highest quality innovations. • Second, for many large MNEs, their subsidiaries have acquired a variety of innovation capabilities, some of which may have the potential for wider applications elsewhere. Global Matrix Structure A summary of four strategies: Pros & Cons Takeaway PART 1: Building Global Strategy What is global strategy? Why doing global strategy? Five benefits and CAGE How to do global strategy? AAA typology PART 2: Organizing Multinational Enterprises Global integration vs. local responsiveness Four strategies, with corresponding organizational structures 37