CCMEN401 – Intermediate
Workplace English
DATE: ………/………. / 2022
PERIOD: 02:00 – 05:00 PM
END OF TERM III EXAMINATIONS
LEVEL:
TVET/LEVEL 4
TRADE:
ALL TRADES (Timetable)
DURATION:
3 HOURS
MARKS:
…... /100MARKS
INSTRUCTIONS
This paper consists of three sections of 20 questions weighing 100 marks.
Section A: Comprehension and Vocabulary
(30 marks)
Section B: Language use
(50 marks)
Section C: Composition
(20 marks)

All the sections are compulsory.

You must answer all the questions in Section A and B and

Section C has 3 topics. You will choose only one and develop it.
RTQF LEVEL 4 - INT. Workplace English – Page 1 of 11 – Marking guides
SECTION A: Reading comprehension, vocabularies /30 marks
Read the passage below and answer the questions that follow. /20marks)
TEXT: Crocodile encounter
The water was chest-deep and with each step they took, the water level
increased. Thula carried Lindiwe on his back and half-swam, half-dragged her
along; it was very difficult for him. He saw a black subject ahead, lying on the
surface of the water. Thinking it was a log he dived towards it but clinging on,
he found to his horror that it was scaly. It was swung sharply, flipping a power
tail which splashed water into the couple’s eyes. There was pandemonium.
Lindiwe fell off Thula’s back as the crocodile advanced towards them. Thula dived
under water for some seconds.
When he surfaced for air he found himself no more than a metre for the crocodile
from the crocodile. Simultaneously the reptile charged and Thula dived again.
Under water, he struck at the crocodile’s soft belly and the reptile, incensed,
dived to attack him. Catching Thula’s foot in its jaws as it passed, it snapped off
three of his toes and Thula surfacing cried out loudly in pain. The crocodile
turned to attack Thula again, but he dived and the crocodile missed him.
In the struggle, Thula had forgotten about Lindiwe. He swam furiously to avoid
the crocodile until he caught sight of the girl clinging to a boulder downstream.
With horror he realized that the crocodile in search of easier prey, was bearing
down on her. Thula lunged towards Lindiwe shouting at the top of his voice to
warn her.
Lindiwe stood, confused and cried loudly. Despite the agonizing pain in his foot
as the rough waters washed over the new wound, Thula knew he must save
Lindiwe. He dived under the water and swam towards her.The crocodile swam,
keeping only its eyes and nostrils above the water. Thula pushed Lindiwe and
she fell into the water. With the crocodile in pursuit once more Thula ducked
underwater, playing for time, but when he rose, gasping for air, the crocodile was
waiting to charge, jaws wide open. Thula dived, grabbed a sharp rock from the
RTQF LEVEL 4 - INT. Workplace English – Page 2 of 11 – Marking guides
river bed and felt for the soft belly of the crocodile; he jabbed at it hard. The
crocodile felt the pain as its flesh was torn, and turned swiftly and fled.
Their adventure had brought the fugitives closer to the opposite bank and the
water was again quite shallow. Thula held Lindiwe and they stood shivering in
the river for some time before heading for dry land once more.
From Sunset at noon by Anthony Kwamlah Johnson
Choose the best answer to each of these question based on the
information in the text.
(16marks)
Question 1. Why was it difficult for Thula to move through the water?
a. It was very deep.
b. The current was strong.
c. Lindiwe was very heavy.
d. He couldn’t move easily with Lindiwe on his kack.
Question 2. Why did Thula think the crocodile was a log?
a. It wasn’t moving.
b. It was a dark colour like a rock.
c. It was scaly.
d. It was on the surface of the water.
Question 3. What happened first?
a. Thula attacked the crocodile
b. The crocodile became angry.
c. The crocodile moved towars Thula.
d. Thula came to the surface and found himself close to the crocodile.
Question 4. What did Thula do when the crocodile attacked a second time?
a. He attacked the crocodile.
b. He moved away from the crocodile.
c. He cried out.
d. He charged towards the crocodile.
RTQF LEVEL 4 - INT. Workplace English – Page 3 of 11 – Marking guides
Question 5. Why did the crocodile then go after Lindiwe?
a. Thula had proved too difficult to catch.
b. Lindiwe was nearer to the crocodile.
c. Lindiwe was shouting and attracted the clocodile’s attention.,
d. It forgot about Thula.
Question 6. Why did Thula push Lindiwe into the water as the crocodile
approached?
a. To save himself from the crocodile.
b. To make her swim away.
c. To move her out of the crocodile’s way.
d. So that he could hold on the boulder.
Question 7. How did Thula finally make the crocodile leave them alone?
a. He put the rock into crocodile’s mouth.
b. He pocked the crocodile’s eyes
c. He grabbed the crocodile’s belly.
d. He wounded the clocodile.
Question 8. What did Thula and Lindiwe do when the crocodile swam off?
a. They immediately got out of the water.
b. They stayed in the water for a while.
c. They had to find the opposite bank.
d. They looked at each other.
Answers:
1.d
2.d
3.d
4.b
5.b
6.c
7.d
8.b
Reference: LU4 (Read medium text on general and trade-related topics), LO15
(Select a reading technique depending on the reading purpose and material),
Curriculum Level4, page 89-90, Year 2021
Question 9. In one paragraph of five lines write about the struggle of Thula
and Lindiwe until they escape from crocodile.
(4 marks)
RTQF LEVEL 4 - INT. Workplace English – Page 4 of 11 – Marking guides
Answer:
When Thula carried Lindiwe on his back crossing the river, they met crocodile
thinking that it was a log. They came towards it and the crocodile tried to kill
them three times, fortunately Thula jabbed hard it on the belly with a sharp lock.
After feeling pain, it fled away and left them alone. Thula and Lindiwe survived
from crocodile and then continued their journey.
Reference: LU1 (Write factual, descriptive, and explanatory texts) LO3
(Distinguish factual, description and explanatory paragraphs), Curriculum
Level4, page 69-70, Year 2021
PART II. VOCABULARY
Question 10. Find words in the text which mean the following:
a. to hold on to something tightly.
b. to move something very quickly.
c. a lot of noise and action
d. at the same time
e. very angry
f. to break off with a short, loud noise
g. a large lock.
h. to move quickly towards in a threatening way
i. to make a sudden movement towards someone, often to attack them.
j. to quickly breathe in a lot of air.
10
a) cling on
e) incensed
i) lunged
b) flipping
f) snap off
j) gasping
c) pandemonium
g) boulder
d) simultaneously
h) bearing down
RTQF LEVEL 4 - INT. Workplace English – Page 5 of 11 – Marking guides
SECTION B: LANGUAGE USE (50 MARKS)
Question 11. Choose the best answer to fill in the gaps
(10 marks)
a. They had……… homework in mathematics recently.
a. much
b. any
c. lots of
d. little
b. Have you visited ……………foreign countries?
a. little
b. most
c. any
d. many
c. He’s having ……………….of trouble passing his driving test.
a. a lot
b. a little
c. few
d. lots of
d. I spend ………….. of my time reading novel.
a. any
b. most
c. many
d. few
e. Although he is very ill, he didn’t take ………. medicine.
a. much
b. lots of
c. a little
c. any
f. There aren’t ……….. car parks in the centre of oxford.
a. many
b. some
c. much
d. little
g. There are …………. expensive new flats next to the river.
a. a little
b. some
c. little
d. much
RTQF LEVEL 4 - INT. Workplace English – Page 6 of 11 – Marking guides
h. There are…………shops near the university.
a. any
b. little
c. few
d. much
i. We are ……… happy to see you.
a. both and
b. both
c. all of
d. each
j. ……………. option is good for us, we will lose votes no matter what we do.
a. both
b. either
c. neither d. all
Answers
a) lots of
e) any
i) both
b) any
f) many
k. neither
c) a lot
g) some
d) most
h) few
Reference:(LU1 (Write factual, descriptive, and explanatory texts)), LO1 (:Use
proper terminology to report facts),Curriculum Level4, page66-67 , Year
2021
Question 12. Re-arrange the following sentences to make them
meaningful.
(5marks)
a. week-have-given-they-many-this-been-tasks-in
b. report-brother-my-is-the-presenting-internship
c. finished –the-have-they-homework
d. and-she-her-assignment –submitted –time –on-completed –she
e. very-easy-and-this-assessment-I- succeeded-will-it-is
Answers:
a) They have been given many tasks in this week.
b) My brother is presenting the internship report.
c) They have finished the homework.
RTQF LEVEL 4 - INT. Workplace English – Page 7 of 11 – Marking guides
d) She completed her assignment, and submitted on time.
e) This assessment is very easy and I will succeed it.
Reference: LU1 (Write factual, descriptive, and explanatory texts), LO4 (Write
well-structured factual, descriptive, and explanatory texts on a range of
topics), Curriculum Level4, page 71-72, Year 2021
Question 13. Choose the correct form of the verb to complete in the blank
spaces.
(5 marks)
I. The storm ………………..the house that they had built.
a. had destroyed
b. have been destroyed
c. will destroy
d. destroyed
II. If I had money, I………………buy a beautiful car.
a. would
b. will
c. had
d. would have been
III. I………………………………….in this company since 2017
a. worked
c. have worked
b. had worked
d. am working
IV. Before the accident occurred, the driver…………………………….. very fast.
a. had been driving
c. would drive
b. drove
d. was driving
Answers:
I. desroyed
II. would
III. have worked
IV. had been driving
Reference: LU1 (Write factual, descriptive, and explanatory texts),LO2
(Describe, explain and state facts using tenses accurately),Curriculum
Level4, page 68-68, Year 2021
RTQF LEVEL 4 - INT. Workplace English – Page 8 of 11 – Marking guides
Question 14. Re-build the following sentences correctly.
(2marks)
a. They has given the time to corrected all mistakes
b. Teacher and she is having lunch in the restaurant
Answers:
a) They have given the time to correct all mistakes.
b) Teacher and she are having lunch in the restaurant.
Reference: LU1 (Write factual, descriptive, and explanatory texts),LO2
(Describe, explain and state facts using tenses accurately),Curriculum
Level4, page 68-68, Year 2021
Question 15. Answer by true or false.
(5marks)
a) Active listening takes place when someone tries to gain more information
and improve his/her understanding of others view.
b) Observing non-verbal signals accompanying what is being said to
enhance understanding, is one of the
purposes of effective listening.
c) When you are listening to the others you aim at discouraging them to
communicate fully, openly, and honestly.
d) In conversation you are positive if you don’t allow others to speak instead
continue speaking alone to convince them.
e) It is not good to interrupt the speaker if you want more explanations of
what he/she is speaking. Wait until the speaker pauses.
Reference: LU2 (Apply a range of listening strategies to understand predictable
messages), LO9 (Apply listening strategies while listening to audio
messages), Curriculum Level4, page 78-79, Year 2021
RTQF LEVEL 4 - INT. Workplace English – Page 9 of 11 – Marking guides
Question 16. List 6 different types of business letter.
(6marks)
Types of business letters are: (the trainee can choose any six types)
a) Cover letter
f) letter of commendation
b) interview follow-up letter
g) letter of resignation
c) offer letter
h) order letter
d) complain letter
i) adjustment letter
e) sale letter
Reference: LU1 (Write factual, descriptive, and explanatory texts), LO5 (Production of
correspondence texts (letters, emails) stating, explaining, or describing facts at
the workplace), Curriculum Level4, page 72-73, Year 2021
Question 17. Differentiate transactional Email from promotional Email.
(2 marks)
Transactional emails are sent based on an action taken by user and are
expected as a result. They also have excellent open rates while promotional
emails are used to send out marketing content on a regular basis. Their
purpose is to drive sales and revenue activities.
Reference: LU1 (Write factual, descriptive, and explanatory texts), LO5 (Production of
correspondence texts (letters, emails) stating, explaining, or describing facts at the
workplace),Curriculum Level4, page 72-73, Year 2021
Question 18. Identify the main the parts of formal report
(3 marks)
Main parts of a formal report:
a)
b)
c)
d)
e)
Layout
Report Body
Introduction
Summary /Background
Methods/Procedures
f)
g)
h)
i)
Results
Discussion of Results
Conclusion
Recommendation
Reference: LU1 (Write factual, descriptive, and explanatory texts), LO6 (Produce
small-scale reports on trade-related issues (field visits, industrial attachments)),
Curriculum Level4, page 74-75, Year 2021
RTQF LEVEL 4 - INT. Workplace English – Page 10 of 11 – Marking guides
Question 20. Define the following terms:
(5 marks)
Non-verbal communication is the transfer of information through the use of
body language without the use of verbal language.
Voice tone: it is non-verbal aspect of speaking. It is the rise and fall of the
sound.
Inferences: is using observation and back ground to reach logical conclusion.
Partial expressions refers to the agreement with some aspects of what is being
discussed, but not necessary not hundred per cent. We use expressions to say
that we agree, but not completely.
Examples: I see what you mean but,……………
It is okay, but………………
e. Disagreement expressions: are expressions to be used when someone is not
agree with another one’s opinions in polite way.
examples: I am afraid of………..
You may be right, but……….
I am sorry but,………….
SECTIONC: COMPOSITION
/20MARKS
Question 20. Choose one of the topic below and write a composition of 300
words
a. Actions speak louder than words.
b. Advantage of Rwanda to be in commonwealth countries.
C. A good communicator is a good messenger
Composition
Title:2
Form:3 marks
Language use: 3 marks
Content: 6 marks
Neatness: 2 marks
Length: 2 marks
Margin: 2marks
Reference: LU4(Read medium text on general and trade-related topics), LO15 (Select a
reading technique depending on the reading purpose and material), Curriculum Level4,
page 89-90, Year 2021
END OF ASSESSMENT
RTQF LEVEL 4 - INT. Workplace English – Page 11 of 11 – Marking guides