The A+ certification exam is offered by CompTIA and consists of two exams: Core
1 (220-1101) and Core 2 (220-1102)
. The exams cover a range of topics including installation, configuration, and
maintenance of computer equipment,
mobile devices, and software for end users; servicing components based on
customer requirements; understanding networking
basics and applying basic cybersecurity methods to mitigate threats; properly
and safely diagnosing, resolving, and
documenting common hardware and software issues; applying troubleshooting skills
and providing customer support using
appropriate communication skills; understanding the basics of scripting, cloud
technologies, virtualization, and multi-OS
deployments in corporate environments 12.