Arafa Eliow 0115462990 01284747498 Arafa.Eliow@outlook.com linkedin.com/in/arafa-eliow-28a09b179 Summary • My name is Arafa Heshmat Eliow. I am an English instructor with one year experience, teaching English for primary stages. Inspired with the process of learning, I am very excited to teach English online and offline if available. I have a wide knowledge in branches of English language and wide knowledge of English history and literature. Skills • • • • • The ability to teach English online with all online programs (Google Meet, Zoom, and Microsoft teams.) The ability to teach English in-person with perfectionism and professionalism. Strong organizational and prioritization skills along with keen attention to detail. Proficient with Microsoft programs that is used by students in that field. Good interpersonal and organizational skills, with an ability to work both independently and collaboratively. Experience English Instructor – from 9/ 2018 to 3/ 2019 in Suhag • Helping students to improve their English language. • Dealing with students and help them to correct their mistakes and their ideas about learning the language. Transfer in Egypt Excursion Online (tourism company) – from3/ 2019 to 9/ 2020 • Helping tourists when they in the airport and helping them to reach their hotels. • Going with tourists to fulfill their programs like going at dinner cruises and to the pyramids..etc Technical support Agent in WE (Telecom Egypt) – from 10/2020 to 10/2021 • Helping customers to solve their problems with the landline and internet services. • Responsible to interact with the customers billing and technical problems. IT Assist in Orascom Construction Company – from 10/2021 till now • The ability to deal with users’ issues both hardware and software. Education Suhag, Egypt • Bachelor in linguistics and Literature, Suhag University, Faculty of Arts, English Department. • Studying master degree in linguistics in Beni Swif University. Courses and Certificates • • • • • • • • • • • Certificate in “Teach English Now! Foundational Principles” from Arizona State university offered by Coursera Certificate in Essay writing” Grammar and Punctuation” from University of California, Irvine offered through Coursera Certificate in Essay writing “Getting started with Essay writing” from University of California, Irvine, offered through Coursera. Certificate in Essay writing “Advanced writing” from university of California, Irvine, offered through Coursera. Certificate in Essay Writing “Introduction to Research for Essay Writing” from university of California, Irvine, offered through Coursera. Certificate in teacher’s toolkit “Creating a Visual Tasks Guide with Microsoft PowerPoint” from Coursera project network. Many online trainings and sessions in Translation from Arabic into English and vice versa ICDL certificate to lead computer and deal with. Google certificate “Operating System and You: Becoming a power user” offered through Coursera. Google certificate “Bits and Bytes of networking” offered through Coursera. Google certificate “System Administration and IT Infrastructure Services” offered through Coursera. Languages • • • Arabic: Mother tongue English: Excellent Spanish: Basic Knowledge. Military Service • Completed in 2018.
