COMPANY SITUATION
OPERATIONS:
Operations of Campus Key include:
Housing assignments: Managing the assignment of housing units to students, which may
involve a range of factors such as availability, cost, proximity to campus, and amenities.
Property management: Maintaining and managing the physical facilities, including regular
maintenance, repairs, and upgrades.
Resident services: Providing a range of services and amenities to students, such as laundry
facilities, internet access, recreational areas, and study spaces.
Safety and security: Ensuring the safety and security of residents through the implementation
of safety protocols, security measures, and emergency response procedures.
Rent and billing: Managing rent payments and other financial transactions, including the
processing of financial aid disbursements and coordination with financial aid offices.
Marketing and outreach: Promoting the company's housing offerings to prospective students,
including managing advertising campaigns, maintaining the company's website and social
media presence, and coordinating campus outreach efforts.
Compliance: Ensuring compliance with all applicable laws and regulations, including local
zoning laws, building codes, and safety regulations.
Communication and customer service: Providing timely and effective communication to
students and other stakeholders, including responding to inquiries and resolving complaints in a
professional and courteous manner.
PROBLEMS AND CONSTRAINTS
Campus Key has asked us to create a Database Management System in order to solve the
following problems:
Limited availability of affordable housing: Many students struggle to find affordable housing,
especially in Potchefstroom. This leads to overcrowding, and substandard living conditions, and
some students end up sleeping in unsafe places like filling stations.
Safety and security concerns: Students living in off-campus housing may be at risk for theft,
assault, or other safety-related issues. Campus Key wants to provide a safe and secure place
for students.
Maintenance and repair issues: Older or poorly maintained buildings may have frequent
maintenance issues, such as plumbing problems, heating or cooling issues, or other
maintenance-related concerns. These issues negatively impact the living experience of
students.
Distance from campus: Students who live far from campus may face challenges related to
transportation, such as long commute times, limited public transit options, or increased
transportation costs.
Limited space or amenities: Housing units with limited space or amenities may make it difficult
for students to live comfortably or access necessary resources for academic success.
Regulatory compliance: Campus Key must comply with a range of regulations, including
zoning laws, building codes, and safety regulations. Failure to comply with these regulations can
result in fines, legal action, or other consequences.
Financial constraints: Providing affordable housing options while maintaining necessary
amenities and safety measures has been a financial challenge for Campus Key. Balancing
these priorities effectively is essential for long-term success.
Overall, Campus Key student accommodation wants to provide a quality living experience for
students.
DATABASE SYSTEM SPECIFICATION
Objective: The objective of the database system is to provide a comprehensive and efficient
solution to the identified problems of Campus key student accommodation, including limited
availability of affordable housing, safety, and security concerns, maintenance and repair issues,
distance from campus, limited space or amenities, regulatory compliance, and financial
constraints.
Scope: The database management system will include the following features:
Housing assignment management system to efficiently manage student
accommodation units and assign them to students based on their preferences,
availability, and affordability.
Property management system to manage the physical facilities, including regular
maintenance, repairs, and upgrades, as well as coordinate with outside vendors and
contractors for specialized services.
Resident services system to provide a range of services and amenities to students,
such as laundry facilities, internet access, recreational areas, and study spaces.
Safety and security system to ensure the safety and security of residents through the
implementation of safety protocols, security measures, and emergency response
procedures.
Rent and billing system to manage rent payments and other financial transactions,
including the processing of financial aid disbursements and coordination with financial aid
offices.
Marketing and outreach system to promote the company's housing offerings to
prospective students, including managing advertising campaigns, maintaining the
company's website and social media presence, and coordinating campus outreach
efforts.
Compliance system to ensure compliance with all applicable laws and regulations,
including local zoning laws, building codes, and safety regulations.

Communication and customer service system to provide timely and effective
communication to students and other stakeholders, including responding to inquiries and
resolving complaints in a professional and courteous manner.
Boundaries: The database system will be designed and implemented for Campus key student
accommodation, with the goal of providing a comprehensive solution to the identified problems.
The system will be limited to the scope of the company's operations and will not include features
or functionalities that are outside the company's scope or capabilities. The database system will
be designed with scalability in mind, allowing for future growth and expansion of the company's
operations. The system will also prioritize data security and privacy, with measures in place to
protect sensitive data and ensure compliance with relevant laws and regulations.