DATA$GOVERNANCE$VALUE
Beyond&Regulatory&Reporting
Simon$Hankinson
Market&Manager,&Financial&Services
April&2018
©2016&Collibra&Inc
Value&is&in&the&eye&of&the&(issue)&beholder
Financial&Services&companies&are&prioritizing&regulatory&reporting&
data&governance&business&cases
• Data#governance#alone#rarely#makes#a#compelling#business#
case
• Data#governance#must#be#aligned#to#business#priorities,#and#
sponsored#by#the#business
• Increased#need#to#improve#operational#efficiency
2 |##©Collibra#2016
Common%data%concerns
Typical(asset(management(data(priorities(
include:
• Improving*data*confidence
• Protecting*data
• Reducing*the*cost*of*data*management
• Ensuring*freshness*of*data*at*point*of*use
• Connecting*disparate*data*sources
3 |##©Collibra#2016
Typical(data(governance(priorities
Profit'&'Growth
• What%customers%or%market%segments%do%I%want%to%focus%on%or%exit?%
• How%should%I%engage%customers?
Cost
• What%tools%are%available%so%my%quants%and%analysts%can%focus%on%analysis%not%sourcing?%
• How%can%I%reduce%my%reporting%overhead%costs?
Efficiency
• How%accessible%is%my%data?%
• What%is%the%best%source%to%get%a%true%understanding%of%exposure?
Risk &'Regulatory
• How%good%is%my%risk%and%model%data?%
• Who’s%accountable%for%my%data?%
• Does%the%existing%governance%structure%meet%regulatory%requirements?%
• Is%my%data%safe?
4 |##©Collibra#2016
Metric'Validation'Process'(MVP):'creating'
trustworthy'metrics'
•
Typical#Symptoms:
• Inconsistent#management#reporting
• Multiple#answers#to#a#question
• Delays#creating#reports
• Lack#of#trust#in#reports
• Lack#or#transparency#how#metrics#are#calculated
• Siloed#reporting#within#and#across#business#units#“can’t#trust#anyone#else's”
• Time#and#effort#creating#duplicative#reports
• Often#gets#addressed#when#it#has#Board/executive#management#impact
5 |##©Collibra#2016
Organizations+want+to+reduce+the+time+to+find+data+
they+can+trust
BI+analytics+is+the+top+priority+for+nearly+80%+of+CFOs.+Their+needs+are:
• more#accurate#reports
• save#time#and#money
• be#able#to#easily#share#data
Despite+spending+more+than+$2bn+per+year,+CFOs+report+that+most+BI+projects+are:
• too#tactical#
• focus#too#much#on#technology
• do#not#address#the#fundamental#issue#of#data#quality#and#consistency
Collibra+reduces+the+time+spent+searching+for+trustable+data+by+as+much+as+40%+and+
reduces+the+number+of+reports+by+90%
6 |##©Collibra#2016
Illustration:,,Time,wasted,finding,data
The,below,example,illustrates,an,email,chain,that,was,needed,to,align,on,the,definition,of,a,metric.,This,
is,one,of,many,examples,of,the,time,wasted,searching,for,data.
Example:,,15,emails,involving,12,people,over,nearly,31,hours
11:18am
2:08pm
2:03pm
2:40pm
2:29pm
3:52pm
2:52pm
8:48pm
10:59am
4:54pm
8:25am
1:37pm
11:27am
6:02pm
5:30pm
“How#do#we#define#
Customer#Lifetime#
Value#Metric?”
“Here#is#how#we#define#
Customer#Lifetime#
Value”
“A#Customer#is#
someone#we#have#
done#business#with”
“In#Finance#Customer#
Lifetime#Value#is#
calculated#based#on#
who#creates#the#
report”
“There#is#a#new#focus#
in#creating#definitions#
through#the#Data#
Governance#Council”
“There#is#no#single#
source#of#truth,#here’s#
a#recommendation#for#
defining#the#Customer#
Lifetime#Value#Metric”
Forward#to#an#analyst
“Analyst#provides#a#
calculation#for#
Customer#Lifetime#
Value#in
Email#1”
Business
Lead
Analyst
Analyst
Business
Lead
Analyst
Analyst
Analyst
Analyst
“Concurrence#on#the#
recommendation#in#
email#6”
“Reiterating#the#need#
for#a#‘certified’#
definition#of#the#
calculation”
Business#leads#
coordinating
“Explanation#on#where#
the#business#is#with#
defining#how#customer#
lifetime#value#should#
be#calculated”
Business#lead#
contacts#Enterprise#
Data#Governance#
Office
“Detailed#explanation#
of#the#definition#of#
customer#lifetime#
value#calculation”
“Align#this#to#the#Data#
Governance#POC”
Analyst
Business
Lead
Business
Lead
Business
Lead
Business
Lead
Analyst
Business
Lead
7 |##©Collibra#2016
The#Governance#Opportunity:#Data,#Information,#and#…
• Information#and#reports#are#often#more#valuable#
than#data
• Data#governance#is#only#part#of#the#information#
problem#(but#usually#gets#the#blame)
• Common#root#cause:#Metrics#and#KPIs#are#as#poorly#
governed#as#data
• Collibra#makes#it#easier#to#find#trustworthy#metrics,#
built#on#trustworthy#data
8 |##©Collibra#2016
Data$only$has$value$if$users$can$find$and$trust$it
Find
High
Earnings
Trust
Data$Portal
(IT,$Business,$Executives)
Share$easy$to$find,$trustable$
information$to$make$decisions
Value
Understand
Low
9 |##©Collibra#2016
Data$Management
(IT)
Documentation$–
lineage,$glossary,$
dictionary$etc.
Growth
Data$Governance
(IT,$Business)
Working$groups$agree$standards,$
definitions$etc
Business#Involvement
Regulatory
Risk
Value&is&in&the&eye&of&the&(issue)&beholder&– so&focus&
on&the&data&that&matters
• The$framework$aligns$information$needs$to$organization$strategy
• Explicitly$ties$the$value$and$priority$of$data$to$strategic$objectives$
• Promotes$business$sponsorship$and$adoption$of$data$governance$by$aligning$
data$governance$to$organization$priorities$
• Identifies$data,$report$and$metrics$stakeholders$and$owners
Objective
Strategy
Objective
10 |$$©Collibra$2016
Activities/&
projects&to&
achieve&
outcomes
Stakeholders/&
Processes
Required&
information,&
reports,&metrics&
and&data
Be#realistic#about#the#challenges#to#be#successful
• No1one#wants#to#own#data##
• Skepticism#that#this#time#its#different
• Information#and#reports#are#valuable,#not#data
• Solving#process#not#technology#issues
• Requires#process#change
11 |##©Collibra#2016
Collibra(makes(it(easier(to(sustain(data(governance
Adoption(is(critical:
• Govern$what$matters
• Prioritize$change$management$and$communications
• Build$peer$pressure$– certification/$watermark
• Establish$‘path$of$least$resistance’$– make$change$
easy
• ‘RightJsize’$governance
12 |$$©Collibra$2016
Adoption(only(happens(if(there(is(value
Data(governance(needs(to(be(adopted(as(BAU(by(the(business
There$are$recurring$characteristics$of$successful$data$governance$
programs.$They:
• Prioritize$data$that$matters
• Have$authority
• Are$sponsored$and$owned$by$the$business
• Prioritize$change$management$and$communications
• Integrate$processes,$tools$and$documentation$to$each$other,$
and$to$an$operating$model
• Automate$workflow$and$issue$management,$replacing$
SharePoint,$excel,$word$etc.
• Measure$and$report$progress$and$value
13 |$$©Collibra$2016
Getting'a'data'governance'program'started'
Principles
Scope:
Start%small
Relevance:
Identify%one%critical%
report/process
Value:'
Prove%value%of%data%
governance%prior%to%
issuing%policy%and%
standards
Operating'Model:
Establish%roles,%
responsibilities%and%
authority
Optimization:
Establish%Authoritative%
Data%Sources
Approach
Activities
1.'Target%Operating%Model
• Define%enterprise%roles%&%responsibilities
• Define%LOB%roles%&%responsibilities
• Design%governance%structure
2.'Data%Domains
• Define%data%domains
• Assign%prioritized%domain%owners
3.'End%to%End%Supply%Chain
• Identify%key%report%inventory
• Identify%critical%data%elements
• Document%CDE%supply%chain
4.'Controls%Measurement
• Define%key%controls,%metrics%and%thresholds
• Develop%reporting%and%feedback%processes
• Execute%controls%and%data%measurement
5.'Authoritative%Data%Sources
• Identify%target%ADS%for%key%data
• Assess%target%ADS%against%controls%and%requirements
• Develop%ADS%adoption%roadmap
6.'Policy%&%Standards
• Document%roles%and%responsibilities
• Facilitate%alignment%with%data%management%strategy
• Execute%enterprise%rollLout
• Identify%key%data%
and%controls
Find
Collibra(Enables(Information(Governance
Data(Portal
Catalog
Data$sharing$agreements/SLAs
Data$governance/quality$reporting
Data/reporting$certification$and$attestation
Data$helpdesk
Scorecards
Reporting
Roles$and$Responsibilities
Policies
Operating$model
Data$sharing agreements/SLAs
Issue$management$workflows
Authority$and$voting/approval
Data/report$certification$and$attestation
Data$Governance Process$flows
Data$ownership
Data$helpdesk
Data$governance/quality$reporting
Understand
Collibra(Connect
Data(Management
Data$glossary
Data$dictionary
Critical$data$elements
Data$lineage$&$traceability
Controls
Metadata$(business$&$technical)
Reference$data
Report$catalog
KPI$&$Metrics$catalogs
15 |$$©Collibra$2016
Collibra
Trust
Data(Governance