Mojahed Ahmed Senada
Technical Support Engineer
at ‫ﻮﻣﺔ‬‫)ﺟﻬﺎز ﺗﻄﻮﻳﺮ وﺗﺤﺼﻴﻞ اﻟﻤﻮارد اﻟﻤﻮﺣﺪ )اﻟﺤ‬
Location:
Education :
Experience:
Dubai, United Arab Emirates
Bachelor's degree, ‫اﺗﺼﺎﻻت‬
7 Years, 5 Months
CONTACT
Location:
Dubai, United Arab Emirates
Name:
Mojahed Ahmed Senada
Mobile Phone:
+971.544552126
Country:
Dubai, United Arab Emirates
Email Address:
senadamojahed@gmail.com
LAST CV UPDATE: 2022-12-23
REF.: CV40038350
TARGET JOB
Target Job Title: ‫ﻣﻬﻨﺪس اﺗﺼﺎت‬,IT Support Engineer Intern
Career Level: Mid Career
Target Job Location: Jordan; UAE; Morocco; Saudi Arabia; Qatar; Kuwait
Career Objective: ‫اﻟﺘﻄﻮﻳﺮ‬
Employment Type: Full Time Employee
Notice Period: Immediately
PERSONAL INFORMATION
Date of Birth 29 December 1989 (Age: 33)
Gender Male
Nationality Sudan
Residence Country Dubai, United Arab Emirates
Visa Status Visit Visa
1/5
Name in Arabic ‫ﻣﺠﺎﻫﺪ اﺣﻤﺪ ﺳﻨﺎدة اﺣﻤﺪ ﺳﻨﺎدة‬
Marital Status Single
Number of Dependents
Driving Licence Issued From Sudan
EXPERIENCE (7 YEARS, 5 MONTHS)
March 2017 - January 2020
Technical Support Engineer
at ‫ﻮﻣﺔ‬‫)ﺟﻬﺎز ﺗﻄﻮﻳﺮ وﺗﺤﺼﻴﻞ اﻟﻤﻮارد اﻟﻤﻮﺣﺪ )اﻟﺤ‬
Location: Khartoum, Sudan
Company Industry: Semiconductors
Job Role: Engineering
‫ ﻣﺠﺎل‬‫( ﻣﻬﻨﺪس دﻋﻢ ﻓ‬ICT)
October 2016 - December 2017
Technical Support Engineer
at FUTURE UNIVERSITY
Location: Khartoum, Sudan
Company Industry: Primary, Prep, & Secondary School
Job Role: Information Technology
• Providing first level support to more than 200 staff members of the university.
• Providing technical support via phone and email, and advice user on appropriate action.
• Diagnose and resolve technical hardware and software issues.
• Repairing and upgrading hardware.
• Install and configure windows or network configuration.
• Create user accounts and manage active directory.
• Troubleshoot and diagnostic network errors.
• Planning and undertaking scheduled maintenance upgrade.
• Solving password problems.
• Supervising technical support engineers.
• Managing stocks of equipment, consumables and other supplies.
• Help student in graduation projects.
March 2016 - September 2016
Field Engineer
at LULUTEC TECHNOLOGY
Location: Khartoum, Sudan
Company Industry: Telecommunications
Job Role: Engineering
Maintain, troubleshoot, and repair deployed telecommunications equipment.
Keep records of upgrades, repairs, and maintenance performed.
Maintain in-depth, current knowledge of equipment.
Checking sites equipment
Site diagnosis.
Review power system.
Pack up site software.
January 2016 - March 2016
2/5
Field Engineer
at HADAAD INTERNATIONAL Company
Location: Khartoum, Sudan
Company Industry: Telecommunications
Job Role: Engineering
Field Engineer (Ericsson: 2G, 3G, 4g): worked in difference Ericsson software platform like MINI-LINK, element manger, Mo Sell’s
HyperTerminal and others
HyperTerminal and others
October 2014 - October 2015
First line support
at SUDANI
Location: Khartoum, Sudan
Company Industry: Telecommunications
Job Role: Engineering
Fault Management.
Monitoring of sites alarms (GSM, WCDMA). Alarm analysis for different types of alarms. Issuance of trouble tickets of fault.
Checking availability of site. Traffic Channel test.
Provide all kind of support to field operation. Analysis the differ fault with back office. Fault Management.
Extra years of experience not listed above: 2 Years, 3 Months
EDUCATION
Bachelor's degree, ‫اﺗﺼﺎﻻت‬
at ‫ﺟﺎﻣﻌﺔ اﻟﻤﺴﺘﻘﺒﻞ‬
Location: Khartoum, Sudan
March 2014
Grade: 3 out of 4
SPECIALTIES
IT
Questions: 1
Answers: 0
LTE
Questions: 0
Answers: 1
WCDMA
Questions: 0
3/5
Answers: 0
GSM
Questions: 0
Answers: 1
SKILLS
Excellent in Finishing work
windows 7
Level: (Expert)
Level: (Expert)
windows server
computer hardware troubleshooting
Level: (Intermediate)
Level: (Expert)
outlook
pc networking
Level: (Expert)
Level: (Intermediate)
operating systems
system administration
Level: (Intermediate)
Level: (Intermediate)
lte
mpls
Level: (Intermediate)
Level: (Intermediate)
mobile
network operations
Level: (Expert)
Level: (Intermediate)
network engineering
nms
Level: (Intermediate)
Level: (Expert)
LANGUAGES
English
Arabic
Level: (Intermediate)
Level: (Native)
TRAINING AND CERTIFICATIONS
ICDL (Certificate)
Valid Until: March 2014
4/5
5/5