1.1.1 The nature of business activity Sit Dolor Amet Economic Problem UNLIMITED NEEDS AND WANTS LIMITED RESOURCES OPPORTUNITY COST Because of Unlimited needs and wants and limited resources we have make a choice. This next best alternative foregone while making a choice is known as Opportunity Cost. Limited Resources Land: All natural resources provided by nature such as fields, forests, oil, gas, metals and other mineral resources Labour: The people who are used produce goods and services. Capital: Finance, machinery and equipments needed to produce goods and services. Enterprise: The skill and risk taking ability to bring together all the other factors of production to produce goods and services. Usually the owner or founder of a business. What does business do? Business activity combines the factors of production to produce goods and services to satisfy our needs and wants. Added value is the difference between the cost of acquiring the raw materials and finished goods. Value added = Sales Revenue - cost of Raw materials For example, if I am selling wooden chair. Cost of wood for one chair=$100 Selling Price of one chair=$250 Value Added Added Value= Selling price-Cost of raw material i.e. ($250-$100) =$150 Value added is NOT the same as Profit. For profit we subtract the cost of raw material + labour cost + other expenses from sales revenue whereas in Valued added we subtract the raw material cost only. For example, ‘value added for airlines company’ Business which adds more value to their products and services can charge more to their customers and eventually lead to higher revenue. by providing better, more comfortable seats, more leg room, better trained in-flight attendants etc. Ways of adding value Creating a brand: Brands represent quality and sometimes status (Nike; Puma) Advertising:business can create a strong brand loyalty among its customers Providing customised services: business providing better quality personalised services to their consumers add more value. Consumers are willing to pay a little extra for customised services (restaurant) Providing additional features: additional features or functionality can make the consumers pay extra.(eg car; mobile phone) By offering convenience: consumers love convenience. For example, free home delivery of your weekly grocery. i Benefits to a business of adding value t can charge more to its customers. This leads to more profitability for the business I A business can differentiate itself from its competitors. adding value helps cost cutting in the long run no need for advertising and other promotional activities once it has created a perception of high quality and brand loyalty among its customers. the dynamic business environment why businesses succeed or fail differences between local, national, international and multinational businesses