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Business Model Canvas (BMC)

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Business Model Canvas
A strategic management tool for fast and simply defining and communicating a business idea or
concept is the Business Model Canvas (BMC). It is a one-page report that explores the core
components of a company or product, clearly arranging a concept. The consumer (external) is
the primary emphasis of the right side of the BMC, whereas the business (internal) is the primary
focus of the left side of the canvas. The value proposition, which is the exchange of value between
your firm and your customers or clients, is where external and internal elements converge. It also
condenses a company strategy into a simpler form. In this way, the business model canvas
template acts like an executive summary for the business plan.
Nine Building Blocks of Business Model Canvas
1. Customer Segments
This outlines all those demographic or organizational categories that a company seeks to
serve. People should be divided into several categories when looking at client segments to
better meet their demands. Depending on their mutual requirements, behaviors, location, or
characteristics, the groupings may be small or huge. With the help of these groups, you may
discover what resonates to every demographic and have a better understanding of how to
interact with them. Business may take the necessary actions to provide value for your
customers after you are clear on who you are providing a service for.
2. Value Propositions
The second building block is based on how your company bundles products and services to
meet each customer segment’s needs. A Value Proposition combines aspects that might be
qualitative or quantitative to produce a special value for customers. Price, speed, design, or
customer experience may be examples of this. Consider other options instead of simply trying
to offer what everyone else is doing at a cheaper price. Innovation and disruption are frequently
responsible for new firms' success. Consider how you may address the issues and unfulfilled
client desires that other businesses in your sector aren't addressing.
3. Channels
Your business will communicate with each consumer group and provide your value proposition
to them using the channels building block. Social media, websites, newspaper ads, and wordof-mouth are just a few examples of these channels. Analyze your communication with each
client category to see how you might make it better or different. Also take into account which
communication channels are the most economical. This kind of brainstorming can help you
approach each consumer more effectively and develop relationships with them. The following
5 channel stages can serve as a foundation for your creative workout:
1. Awareness
How do we raise company awareness and build upon our brand?
2. Evaluation
How do we reach customers to have them evaluate our value proposition?
3. Purchase
Through which channels can we direct customers to purchasing our products and
services?
4. Delivery
How do we deliver the value proposition to the customers?
5. After Sales
How do we provide customer support after purchase?
4. Customer Relations
The three main reasons for establishing relationships with your clients are as follows.

New Lead Generation

Customer Retention
 Upselling
Determine which objectives are more crucial to your firm than the others based on these
factors. Decide which problems you could encounter with these goals and how to effectively
communicate with each goal's client group.
5. Revenue Streams
This building block measures the earnings a company generates from each customer
segment. When targeting each customer segment, think about what each group is willing to
pay. You may create several income streams to use for each of these categories after you
learn that different client groups are prepared to pay at various amounts. There are only two
sorts of income streams in a company model:
• Transaction Revenues - These are the earnings from a single purchase of a good or
service by a consumer.
• Recurring Revenues - These on-going revenues may include continuous customer
service or a long-term value offer.
6. Key Resources
Key Resources are the important assets that are available to you and are required to make
your business plan a success. With the help of these materials, you may develop your
distinctive value proposition, keep vital client connections, expand into new areas, and earn
money. These assets may be in the form of material possessions, money, knowledge, or
people.
7. Key Activities
The essential procedure that a company must engage in for a business model to function is
described in its primary building block. These actions, like critical resources, are necessary to
uphold client connections, penetrate new markets, develop value propositions, and generate
money. Three categories can be used to classify key activities:
1. Production These key activities are the focus of manufacturing firms and relate to the
designing, creating, and delivery of products.
2. Problem Solving These activities include knowledge management and training. Problemsolving is key to coming up with new solutions to customer problems.
3. Platform/Network This covers platform marketing, platform administration, and service
positioning. This is based on a business that utilizes platforms including networks, software,
and well-known brands.
8. Key Partnerships
The foundation of important collaborations is the relationships you establish. This might
include partners, suppliers, or even companies in your sector that you can form an alliance
with. There are 4 main categories of partnerships:
1. Strategic Alliances with Non-competitors
2. Strategic Partnerships with Competitors
3. Joint Ventures to create new Businesses
4. Buyer-Supplier Relationships
With these 4 categories of partnerships, we find 3 main motives:
1. Optimization and Economies of Scale This goal is to cut expenses, and it could entail
outsourcing or infrastructure sharing. This makes it so your business doesn't have to rely on
owning all the resources or handling all the activities independently by optimizing the
distribution of resources and activities.
2. Reduction of Risk and Uncertainty This motive is brought on by competitors joining in
strategic alliances in one area while remaining competitive in other areas.
3. Acquisition of Resources and Activities It is rare for any business to have access to all
the necessary resources and activities to create the most value to their customers. Realizing
which assets are more cost-effective to outsource and relying on other companies to provide
resources that you could not generate on your own are crucial.
9. Cost Structure
The building block for cost structures lists all expenses connected with running a company model.
The company will see costs incurred on each of these levels as it determines how to provide
value, uphold client connections, and produce revenue. A company's cost structure can be
categorized into one of two groups:
1. Cost-driven
The goal of this cost structure is to keep expenses as low as feasible. High levels of automation,
substantial outsourcing, low-cost Value Propositions, and the smallest feasible cost structure can
all be used in this process.
2. Value-driven
A company focuses on how to provide the most value for each client group with a value-driven
cost structure. A highly customized service and exclusive services are examples of this.
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