Management Control Systems Saturday, April 15, 2023 12:15 PM Management Control System Designed to help managers make decisions that will increase the organization's performance. Align interests of manager and organization Decentralization Delegation of decision-making authority to subordinates Superior/principal delegates duties to subordinate/agent (principal-agent) Advantages: o Better use of local knowledge o Faster response o Wiser use of top mgmt's time o Reduction of problems to a manageable size o Training, evaluation and motivation of local managers Disadvantages o Local managers making decision not in the best interest of top managers and owners o Administrative duplication o Prior decisions based on incomplete info Responsibility Accounting Reports revenues and costs at the level within the org having the related responsibility a. Cost center i. When there is well-defined relationship between input-output ii. Manufacturing operations/Production departments iii. Plant managers b. Discretionary cost center i. When there is no well-defined relationship between input-output ii. Admin and Marketing iii. Staff managers c. Revenue center i. Responsible for sales price and sales activity variances ii. Sales department iii. Sales managers d. Profit center i. Responsible of managing costs and revenues ii. Basically, they handle the cost and revenue centers iii. Division heads e. Investment center i. Responsible for profits and investment in assets ii. Group Vice president Compensation Systems 1. Fixed compensation a. Paid to manager independent of measured performance 2. Contingent compensation a. Compensation based on measured performance