PatchView+ The Next Generation ™ Automated Infrastructure Management Solution With the rise of global online business, communication networks and data centers are becoming increasingly vital to the success of organizations, and are constantly required to increase output while maintaining stability and reliability, since every minute of downtime translates into lost earnings. Maintaining network infrastructure, however, is increasingly difficult: as data centers become larger and more geographically distributed, they pose a major burden on IT budgets and are a challenge to manage and maintain manually. Manual network maintenance is labor intensive and error prone; and since most downtime stems from errors in the physical network, manual maintenance may also contribute to the occurrence of downtime. . The Answer: PatchView+ Automated infrastructure Management PatchView+ is the next-generation Automated Infrastructure Management solution (AIM) from RiT Tech, the inventors of AIM. PatchView+ brings real-time visibility, monitoring and control of all network physical-layer components; identifying points of failure in real time before they escalate; automating work processes and eliminating manual errors; provisioning new equipment and enabling full utilization of all IT assets - down to the last port. Support for Interconnect Topology PatchView+ is the industry’s first IIM solution to truly support mixed interconnect, cross-connect and combined topologies, as well as combined copper and fiber cabling. PatchView+ supports future Ethernet protocols (including 1/10/40/100 Gbps over copper and fiber respectively). New Architecture that Saves on Space and Power PatchView+ requires Zero U of rack space to support an unlimited number of ports, which means major reduction in the number of panels inside the rack and reduced power, cooling and space consumption. Fewer components also mean fewer points of failure. A Comprehensive Real-Time View of the Entire Network Infrastructure PatchView+ also complements application security solutions, providing the physical location of the infected device and helping IT staff zero-in quickly on security threats. Monitoring and Alerting Environment Monitoring PatchView+ continuously monitors the network, including all physical connections and environment sensors; sending proactive alarms on any threshold deviations or a compromise of pre-defined rules. Environment sensors provide real-time monitoring and alerting to climate deviations at the rack level, so managers can be alerted to equipment overheating and other malfunctions before damage is done. PatchView+ integrates seamlessly with external applications such as building management systems, IT systems and billing systems, using an easily deployable SDK. Detailed Reports Automated Work Orders Cost Savings The “Unauthorized Device” feature designates specific devices to ports and generates alerts in case of attempted unauthorized connects/disconnects to the ports. In addition, the patented ID Key detects attempts at unauthorized connections to IT assets such as servers and switches. Strong Integration with External Applications What PatchView+ Does for your Network: •• Reduced power consumption. •• Lower management and technician overhead. •• Optimized utilization of infrastructure. The PatchView+ automatic provisioning module optimizes placement of IT equipment according to space, power and cooling variables for effective lifecycle management and planning, including “what if” scenarios and simulation of potential changes. The IP Discovery Module creates a visual map of the complete network that is updated in real-time: from building and floor level, down to cabinet, rack, device and port level. The map includes device location, IP and MAC address, host name and type, as well as precise links between devices, switches and ports. PatchView+ generates detailed reports, alerts and notifications according to pre-set rules, providing vital information on a wide array of network variables such as switch utilization, connectivity, work orders and more. Operational Efficiency Provisioning, Asset Management and Support for Network Changes Improved Network security PatchView+ is the first AIM solution to truly support interconnect topology, as well as cross-connect and mixed network topologies. So IT managers can deploy it for optimal management and control in any type of network – now or in the future. •• Reduced network downtime and improved output. •• Increased work efficiency and elimination of errors. •• Support for interconnect topology. 2 Support for Interconnect Network Topology New feature The Challenge: Physical Network Infrastructure is Vital to Business Yet More Difficult to Manage PatchView+ Features New feature PatchView+: The Next Generation Automated Infrastructure Management Solution PatchView+ generates automated guided work orders with a mobile application and light indicators to rack and panel; so technicians can get to the right place in minimum time and update upon completion with zero manual errors. Customer Highlight Network Security The PatchView+ ID Key which enables PatchView+ to track network devices in real time, also detects attempts at unauthorized connections to devices such as switches and servers. Equipment utilization A RiT customer commented, “If an unauthorized user tries to connect to one of our servers, panels or switches anywhere in the world, or hook up an unauthorized device - we know about it immediately. PatchView+ checks equipment utilization, such as switches and panel ports, so managers can ensure that all ports on current switches are utilized before investing in additional expensive equipment. “How much is this worth to me? Well, how much is our customers’ confidential information – in fact all my business information – worth to me?” 3 XpedITe Platform AIM Module How PatchView+ Works XpedITe is the only system in the market which gives a real solution that truly connects infrastructure and network in one platform, while fully automating and optimizing its daily operation. XpedITe Features: •• Real-time management for better control •• Real-time visibility into every component of the infrastructure •• Easy accessibility to data already captured at the device The PatchView+ patented technology provides a designated ID number to every IP active equipment port located in the IT cabinets. This functionality is achieved with the PatchView+ patented Smart ID Key that resides in the switch port and stores the link information. The link information is then gathered by the XpedITe AIM Module that uses it to provide various services such as mapping the network, alerts, reports and more. This enables to identify and track any patching changes made to the network, regardless of vendor or connection methodology (through support for RJ-45, LC or MPO connector interface). •• •• •• •• •• •• •• PatchView+ Business Case •• •• •• •• •• •• •• •• level, giving rise to new insights and capabilities One platform unites and controls the entire business Reduces system downtime Guarantees optimal performance Increased efficiency and automation Preserve and actualize what is working well Evolve in a controlled, gradual process to fully automated and integrated processes (Data Center, IT & facility) Optimize your business through intelligent automation of all processes - increased up time, reduced costs and errors Clean, easy-to-read dashboards and reports Usability through straight forward, self-explanatory UI Simplicity and agility Easy management and operation Fast and easy deployment Short learning curve Control and ease-of use One point-of-control Customer Highlight Ensuring Full Utilization of Assets Sometimes a single AIM function deployed once can save the organization more than the total investment in AIM. A large international university deploying PatchView+ ran the automated device-tracking feature that discovers lost or “orphaned” equipment. As a result they discovered that 40% of their switch-ports were not being used: an array of hundreds of switches costing over $500,000 was not being fully utilized. With PatchView+ they were able to locate the vacant ports, postponing a planned procurement of additional expensive switches. Increases the network’s ability to support critical business processes. Customer Highlight Using PatchView+ for Billing A RiT customer integrated PatchView+ with its Oracle Services System in order to enable accurate billing of business units. •• The Oracle system sends out work order requests to •• •• •• 4 PatchView+ for technicians to service the business units. PatchView+ generates the work orders for the technicians. Once the work orders are completed, PatchView reports back to Oracle. Oracle bills the business units for the labor and for added network connections. Reduced downtime and disruption to network. Reduced costs through improved network utilization, better planning and lower maintenance overhead. The best solution on the market, with support for the future network. Worldwide deployment and support services, with the RiT extensive partner network. 5 PatchView+ Hardware PatchView+ Hardware Components: PatchView+ Hardware supports cross-connect and interconnect network topologies, as well as copper, fiber and mixed solutions rated at 10 Gbps or 40/1000 Gbps, requiring 0U (Zero U) of rack space for an unlimited number of ports. PatchView+ Copper Frame: A cost-effective panel that supports both interconnect and cross-connect topologies. PatchView+ Hardware also includes the patented Smart ID Key technology for identifying link information and is designed with a minimum number of components to maintain simplicity, ease of installation and deployment. PatchView+ Copper Patch Cord: PatchView+ Hardware Features: •• True support for the interconnect environment. •• Supports combined cross-connect and interconnect network topologies. •• Patented Smart ID Key stores useful link information utilized by other system •• •• •• •• •• •• •• •• components (such as switch, rack, cable type, and revision level). Rack light indicators and panel LED lights point technician to exact location. LED signaling of make/break status. High-end smart copper and fiber management frames and cassette trays. Zero-U Collector installation. Support for environmental controllers and sensors. High security. Auto-detection/registration of newly added or moved collectors/patching frames. Audible alert for unauthorized make/break operations. PatchView+ Hardware Architecture PatchView+ Fiber Trays: A special modular design supporting mixed cross-connect and interconnect topology. Available in single and multimode. PatchView+ MPO MPO Panel: A high performance fiber cord supporting multi-mode and single-more applications. PatchView+ Fiber Cords: LAN XpedITe AIM Module High performance category 6A cord supporting 1 and 10 Gbps. Users A high performance fiber cord supporting multi-mode and single-mode applications. SQL PatchView+ Card: PatchView+ Collector PDU Environment Controller A pluggable device that supports physical network identification on interconnect and cross-connect topologies. Automatically detects and reads up to 24 smart ID devices present on each copper or fiber tray. PatchView+ Collector: Provides communication between the PatchView+ Cards and the network system. New architecture saves on ports in the main switch and supports cascading architecture for unlimited network growth. Tablet switch Intelligent Panel 6 PatchView+ Environment Controller: Connects the PatchView+ controller to temperature and humidity sensors. Supports also rack-indicating flashing beacons. 7 XpedITe PatchView+ Software Features: Automatic Detection of IP Assets and Assignment – XpedITe Patchview+ automatically discover all IP devices in the network including; PCs, IP phones, printers, switches and other IP equipment and assign their locations, down to the exact room and cubicle, in real time. Device information - XpedITe Patchview+ provides information about the MAC id, IP and Host Name of the IP devices connected to the network. Automatic tracing – XpedITe Patchview+ detect devices and also track the devices when they move from one location to another in real time. Complete link information - XpedITe Patchview+ provides end to end link information (from switch port up to the end device) in graphical format, providing full end-to-end visibility and automatic updates of new locations when moves occur. Alerts on Connectivity changes – XpedITe Patchview+ report any changes on patching information in real time through physical verification only and not through any other method. Real time view of Communication Racks – XpedITe Patchview+ provide information of the rack layout in graphical view and allow interaction with displayed information in real time (e.g. lighting an LED over a panel port remotely) for remote site management. LED guidance based Scheduled Work Orders – XpedITe Patchview+ provides capability to create and assign work orders to technicians. Create, assign and monitor the status of any work order to any technician. Warn of a mismatch between requested activity and real status through ongoing scanning activity and LED guidance. Automatic database update upon completion of task. Utilization Module – XpedITe Patchview+ collect information of the activity at each switch port & identify unused switch ports via SNMP communication. GUI – XpedITe Patchview+ is a web based GUI application which allows creating any custom made switch of any vendors, with real images from the switch manufacturer. The switch is then managed by SNMP and provide graphical link of switch connectivity to every component in the channel. Graphical View - XpedITe Patchview+ allow to work with floor plans and support any floor diagrams in different formats helps to identify geographical locations of each asset in the entire network down to each room, hall, cubicle and desk in the enterprise. The connectivity links between buildings, floors, racks can also be seen in a graphical links. 3D view of Racks - XpedITe Patchview+ provides 3 Dimensional view of racks and cabinets allowing user to see components from the rear side, left and right side, top etc. GIS - XpedITe Patchview+ provides Geographic information (GIS) of customer location and premises with Google maps and baidu to see customer information like buildings and its location. Enhanced Security – XpedITe Patchview+ helps to identify between unauthorized and authorized changes on the network connectivity and send alerts accordingly. Power down time - In case any changes are made to the network (patching) during a planned (power) down time, XpedITe Patchview+ register and report the changes and update the system. Database - XpedITe Patchview+ will use SQL database to store information and provides easy integration. XpedITe communicate and exchange data with other system using of standard protocols and database formats (e.g. SNMP, SQL). Alerts – XpedITe Patchview+ shows and send alerts through email, SMS and pop-up messages in Dashboard. Customized Reports – XpedITe Patchview+ provides complete Fault Summary with customizable log files to generate reports. Provide printed reports and information Allow users to query selected data Display information in a tabular or graphic format Option to export information to external files and systems Device detection - XpedITe Patchview+ automatically discovers devices through SNMP scanning of network switches and also automated through SNMP traps Secure Links - The XpedITe AIM solution provides capability to detect critical servers by SNMP and ICMP and generate alerts or test the network connectivity status. Power & Thermal Telemetries - Utilizing Intel Technology- The Power & Thermal Telemetries module monitors in real-time the actual data of power, health and inlet temperature and provides high value power management features that address power and thermal issues challenging IT organizations. Each device becomes an IoT sensor that collects data and provides a server-level telemetry that is critical for business operation and optimization.. Port Status - Information like Ports in use, Ports Available, Ports Reserved, Ports Connected, Ports not connected are shown with different colors indicating its status. Remote Sites - 24/7 monitoring of remote sites network links and verify network availability all the time. Remote DB - The XpedITe software can work with local and remote SQL and manage sites remotely. Location Based User Access - The XpedITe AIM provide permission to access the customer information based on location. If there is multiple location, then the user from respective location can access and see the information relevant to them/location. Unique ID for terminal equipment – XpedITe can electronically tag any network equipment such as network printer, servers, IP Camera, desktop, switches, modems, etc. What If Analysis - The XpedITe AIM analyze the scenario of power failure in graphical manner and the power failure amplification on the terminal equipment. Rack Capacity Management - The XpedITe AIM provides rack capacity and utilization including: Total rack space and occupied rack space Total number of available IIM panel ports Total number of non-IIM panel ports Total number of switch ports and “switch utilization” Real Time Change Management Control and Notifications Real time tracking of authorized and unauthorized patching activities Generation of move, add, change work orders Providing means for retrieval of work orders at racks with IIM equipment using port LEDs, tablet Automated tracking of work order completion Scheduled work order and work order history Monitoring and alerting on connected information Physical link – XpedITe manage and monitor Physical link of port type including copper and fiber. Real time power information – XpedITe integrate IP power strips to get information of the power being consumed in the racks in real time. Real time environmental information Data collection – Temperature, Humidity sensors, door access sensors, etc can be integrated to XpedITe AIM modules. Network provisioning – Movement of devices to a new location by verifying the network availability and creating a work order of operation. Power and space provisioning – Based on the information of network provisioning, space available in the racks and the real time power being consumed, XpedITe automatically provision any new device in a datacenter and provide the required work order by simple drag and drop operation.it handle multiple provisioning operations Intrusion detection - Report any unauthorized MAC outside the white list of MACs allowed on the site and block switch ports automatically on intrusion detection depending on the critical nature of the location. Wireless devices - when access points broadcast the devices., XpedITe detect access points (WAP) and the devices connected to it. Integration to 3rd party XpedITe AIM - a comprehensive open-ended solution for easy integration to any 3rd party XpedITe AIM or in-house solution. User Licenses – Multi user access with unlimited user access license. Rack indication: XpedITe PatchView+ with Rack indicators helps in identifying the racks in which the two ends of the patch cord are connected in in different racks. Compliance: The solution compatible with: ISO IEC 18598 AIM TAI TR421 For more information please contact us at: mkt@rittech.com or view our website: www.rittech.com All trademarks are the property of their respective companies. Specifications are subject to change without notice. 2019 RiT Tech (Intelligence Solutions) Ltd. International patent pending. International Headquarters RiT Tech (intelligence Solutions) Ltd. Tel: +972.77.270.7270 Fax: +972.3.647.4115 email: mkt@rittech.com