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Meraki Insight
Entendendo a importância do “Observability” no suporte a
experiênia do usuário
Lucas Pavanelli
lpavanel@cisco.com
Agenda
Full Stack Obervability
Meraki as a Platform
Meraki Insight - Demo
Meraki APIs
ThousandEyes
TE – Demo and APIs
Meraki Insight vs ThousandEyes
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Full Stack Observability
Lucas Pavanelli
lpavanel@cisco.com
Full-Stack Observability
with Business Context - Customer Use Cases
Performance
Optimization
Security
Need to improve app performance
and correlate metrics with business
outcomes to provide a flawless app/
user experience
Need for active matching of
infrastructure needs and costs
to app and business demands
Need to ensure runtime and
development app security, and
create shared context between
applications and security teams
Full-Stack Observability
Business context ΜΆ customer use cases
AppOps
and
DevOps
Performance
Optimization
Security
Hybrid application
monitoring
Hybrid cost optimization
Application security
Modern (cloud-native)
application monitoring
Application resource
optimization
InfraOps
Customer digital experience
monitoring
NetOps
Application dependency
monitoring
© 2021 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
SecOps
Islands of operations are inefficient and ineffective.
SaaS
AppOps
InfraOps
and
DevOps
SaaS
CLOUD
PROVIDERS
SERVICE
PROVIDERS
COLOCATION
SECURITY
SaaS
SaaS
SaaS
SecOps
NetOps
CAMPUS
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
BRANCH
DATA CENTER
EDGE | IOT & OT
6
Your teams need to see the full stack of available data
Shared context across the digital experience
AppOps
and
InfraOps
DevOps
NetOps
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
SecOps
7
From applications and the business…
SaaS
Application performance
monitoring
AppOps
and
DevOps
Digital experience
monitoring
Public
Cloud
• Improve application performance and ensure
quality software delivery
• View performance at every step of the user journey
• Correlate performance metrics to business
outcomes
Public
Cloud
SaaS
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
8
…to infrastructure…
UCS and
HyperFlex
Multicloud management
AppOps
InfraOps
and
DevOps
Infrastructure
management
Public Cloud
• Discover app and infrastructure interdependencies to
make more informed decision on how to apply and use
IT resources
• Allow resource decisions to be tied to application
demand, relevant policies, and available capacity.
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
9
…to security…
Software-defined
perimeter
AppOps
InfraOps
and
DevOps
Workload
security
Public Cloud
Multi-factor
Authentication
Infra-threat
detection
• Gain security visibility in
application-native context
• Perform vulnerability and remediation/patching
• Detect attacks and respond
Micro-segmentation
Security management
SecOps
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
10
…to networks.
Branch
office
Manufacturing
plant
AppOps
Private
cloud
InfraOps
and
DevOps
Consumer
• Extend visibility into the Internet and services you don’t
control to monitor your entire application delivery
chain
APIs
• Correlate application performance with network and
Internet metrics in real-time
• Reduce MTTI and MTTR for business –critical
application downtime
Digital experience
monitoring
NetOps
Network
management
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
Data
center
DNS
COLOCATION
ISP
Remote
workers
CDN
Campus
SaaS
SecOps
Public
Cloud
11
Secure SD-WAN
Cisco’s flexible architecture for Intent-based Networking
On-premise | Cloud | Multi-tenant
Management
& Analytics
Any Deployment
Any Service
Any Transport
Multicloud
Optimization
Satellite
Any Location
Branch
Automation | Network Insights | Machine Learning | AI
Open | Programmable | Scalable
Multi-Layer
Security
Internet
Analytics
MPLS
Colocation
Voice
5G/ LTE
Cloud
SaaS
Optimization
O365, Webex
SDCI*
Remote Work
* Software Defined Cloud Interconnect
© 2021 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
The Meraki Platform
A solid foundation that helps your business thrive
The engine behind the single
pane of glass
• Highest grade security
• Highly advanced cloud infrastructure
Cisco Meraki: Simplifying IT
A complete cloud-managed IT solution
Wireless, switching, security, SD-WAN, endpoint
management, and security cameras
Integrated hardware, software, and cloud services
Leader in cloud-managed IT
Among Cisco’s fastest growing portfolios
250k+
Unique customers
3.5M+
5.5M+
Meraki devices
online
Active Meraki
dashboard users
Machine learning applied in the real-world
MV
Object detection
Deep neural network technology
Smart
Camera
MX
SD-WAN
gateway
MR
Access
Point
Mask detected
No mask detected
App performance
Thresholds w/Bayesian models
Wi-Fi connection failures
Regression models for forecasting
Using infrastructure insights for
better outcomes
Performance analytics
Auth.
101100101010010001010100110101100
Industry’s widest data set
RSSI DNS
001001010010101001000101010011011
Latency SNR
101101001011010101101011101001100
Data Rate DHCP
010100101101101011010000101010101
Channel
101101100100100010101001101010110
utilization
010001010100110110110101010010101
101101001011010101101011101010100
WAN101101101011010000101010101101101
Performance
100100100010100110010100101101110
110100001010101011011011001001000
101101100100100010101001101010110
Application
010001010100110110110101010010101
Performance
101101001011010101101011101010100
101101101011010000101010101101101
100100100010100110010100101101110
110100001010101011011011001001000
Config change assurance
Pinpoint network issues
Automating assurance with Meraki Health
10%
75%
SNA < 15dB
65%
latency > 200ms
100%
100%
100%
End
Point
Cloud
Services
80%
Meraki Insight Demo and APIs!
https://dcloud2-rtp.cisco.com/content/instantdemo/ciscomeraki-network-and-application-assurance-v2-for-partnersinstant-demo?returnPathTitleKey=content-view
ThousandEyes
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
20
How is this done?
Cloud Agent
Enterprise Agent
Endpoint Agent
Globally distributed agents installed and
managed by ThousandEyes in 193 cities in
58 countries around the world.
Lightweight software-based agents easily
installed on your own network,
in data centers, branch offices & VPCs.
Browser-based plugins installed on
end-user laptops and desktops.
External Vantage Points
Internal Vantage Points
End User Experience
Big Data Analytics
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
21
PaaS, IaaS adoption/migration networking observability
Users
Public Cloud
Internet
DNS
BGP
Users
DDoS Security
ISP
APP/Service
CDN
ISP
Enterprise
Agent
Users
Cloud
Agent
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
3rd Party Apps
22
Internet and Hybrid Cloud Visibility
Public Cloud
Internet
v
Branch Office
Monitor SD-WAN
tunnel endpoint
SaaS Apps
Monitor Branch to
Cloud & SaaS apps
Monitor Branch
to Internal Apps
Private MPLS
Enterprise
Agent
Cloud
Agent
Enterprise Data Center
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
23
Multi-cloud visibility
SaaS - App - Service
Internet
Enterprise Network
Exchange Providers
Enterprise
Agent
Cloud
Agent
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
24
Understand app experience with Web Synthetics
•
Agent-based measurements of
web applications
•
Measure entire multi-page
workflows simulating a
complete user journey
•
Multi-layer correlation
•
-
Transaction scripting
-
HTTP, Path Viz, BGP,
Outages
Baseline and track user
experience with page load
tests
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
25
The gold standard for path visualization
•
16 categories of data and metrics
•
Hop-by-hop, multi-point, interactive
•
Unified, interactive and tune-able visualization
•
Visual error indicators based on multiple metrics
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
26
Industry’s leading BGP monitoring
• Dozens of global BGP feeds for accuracy
• Metric history
- reachability, path changes, updates
• World-class visualizations
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
27
Collective intelligence: Outage detection
SaaS Experience Monitoring
Increase AIOps effectiveness with SaaS Applications network insights.
Office 365
Branch Office
Branch Office
Data
Center
Branch Office
SAP Cloud
Branch Office
Salesforce
Can your users reach the services they need, as they expect?
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
29
ThousandEyes Demo and APIs!
Lucas Pavanelli
lpavanel@cisco.com
https://dcloud2-rtp.cisco.com/content/instantdemo/cisco-fullstack-observability-instant-demo
1
3 core
Integrations
ThousandEyes Internet and Cloud Intelligence in
AppDynamics Dash Studio
The native integration of ThousandEyes network and internet performance metrics into
AppDynamics Dash Studio, AppDynamics’s next generation dashboarding experience
2
Native Alerts Integration
Proactive outage detection through integrated, actionable alerting
3
Snapshot Integration
Trigger ThousandEyes snapshots from AppDynamics
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
31
Learning next steps
1
developer.cisco.com/iac
AppDynamics is part of Cisco.
Connect with the DevNet Inside
Story site; sign up for Technical
Advisory Group
Read Full-Stack Observability: A
Quick Intro for Networkers
Visit the Infrastructure as
Code Dev Center:
2
http://cs.co/fsointro
3
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
https://cs.co/devnet
32
TE API projects
https://github.com/CiscoDevNet/ThousandEyes-Postman
https://github.com/flopach/thousandeyes-grafana-dashboard
https://github.com/CiscoDevNet/TE-Test-Automate
https://github.com/CiscoDevNet/SDWAN-TE-Integration
https://github.com/JPedro2/Cloud-Native-Demo
AppDynamics is part of Cisco.
© 2020 Cisco and/or its affiliates. All rights reserved. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
33
Meraki Insight vs ThousandEyes
Lucas Pavanelli
lpavanel@cisco.com
How many agents I need?
Multi-Sensor
Cloud Agent
Enterprise Agent
Endpoint Agent
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Single-Sensor
DNS layer
ThousandEyes Tests
DNSSEC
DNS Trace
voice layer
Score of the domain.
Scoring is done through a calculation
considering DNS response time, ICMP and
available goodput and order number
.
DNS Server
Voice
RTP
SIP
Transaction Test
Page Load
VoIP Health
MOS Score.
Loss, Latency and Jitter
Http Response time
App Usage (in network)
HTTP request time (in network)
HTTP Server
Loss, Latency and Jitter
Network Test
Wan and LAN Visibility
L3
web layer
Meraki Insight Tests
MOS Score.
BGP Monitoring
Loss, Latency , Jitter, Usage.
AppDynamics is part of Cisco.
36
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