Introduction to Critical Thinking
Case Study
James needs to buy a computer. He does not have much money. He also does
not know much about computers. He has reviewed a few computer brands, but
cannot decide which brand is the best for him. James is concerned because he
has just been offered a job that required extensive use of the computer. A
salesperson had approached James and briefed him on the advantages of a
particular brand, besides offering him a discounted rate for the brand.
Scenario 1
James likes and trusts the salesperson. He does not know anything about the
computer brand being promoted or the company the salesperson is working for.
Nevertheless, he decides to buy the computer based on the salesperson’s
recommendation.
Scenario 2
James likes the salesperson and the person’s approach, but is cautious about the
information provided. He decides to get a second opinion from a friend who has
sound knowledge about computers, before checking and comparing prices. He
also gets advice on negotiating for special offers and free gifts.
Case Study Questions
Based on the scenarios given:
1. Look at Dewey’s definition and decide whether James has displayed
reflective thinking skills according to the definition. Give reasons for your
response.
2. Referring to the characteristics of a good critical thinker, list the skills that
James has displayed in scenario 2.
3. Has James acted reasonably in the scenarios given? Justify your answer.