5 Personnel Planning and Recruiting 4- Copyright © 2017 Pearson Education, Ltd. 5-1 Learning Objectives 5-1. Explain the main techniques used in employment planning and forecasting. 5-2. Explain and give examples for the need 4for effective recruiting. 5-3. Name and describe the main internal sources of candidates. Copyright © 2017 Pearson Education, Ltd. 5-2 Learning Objectives 5-4. Discuss a workforce planning method you would use to improve employee engagement. 4- 5-5. List and discuss the main outside sources of candidates. 5-6. Explain how to recruit a more diverse workforce. Copyright © 2017 Pearson Education, Ltd. 5-3 Learning Objectives 5-7. Discuss practical guidelines for obtaining application information. 4- Copyright © 2017 Pearson Education, Ltd. 5-4 I. Explain the main techniques 4used in employment planning and forecasting. Copyright © 2017 Pearson Education, Ltd. 5-5 Introduction 4- Copyright © 2017 Pearson Education, Ltd. 5-6 Workforce Planning and Forecasting • is the process of deciding what positions the firm will have to fill, and how to fill them. 4- Copyright © 2017 Pearson Education, Ltd. 5-7 Workforce Planning by Towers Watson MAPS 4- Copyright © 2017 Pearson Education, Ltd. 5-8 Strategy and Workforce Planning 4- Copyright © 2017 Pearson Education, Ltd. 5-9 Improving Performance: The Strategic Context Four Seasons 4- Let’s talk about it… Copyright © 2017 Pearson Education, Ltd. 5-10 Forecasting Personnel Needs 4(Labor Demands) Copyright © 2017 Pearson Education, Ltd. 5-11 Forecasting Personnel Needs (Labor Demands) 1. Trend Analysis 42. Ratio Analysis 3. Scatter Plot 4. Managerial Judgment Copyright © 2017 Pearson Education, Ltd. 5-12 Forecasting the Supply of Inside 4Candidates Copyright © 2017 Pearson Education, Ltd. 5-13 Forecasting the Supply of Inside 4Candidates Copyright © 2017 Pearson Education, Ltd. 5-14 Forecasting the Supply of Inside Candidates Personnel Replacement Charts 4- Copyright © 2017 Pearson Education, Ltd. 5-15 Forecasting the Supply of 4Outside Candidates Copyright © 2017 Pearson Education, Ltd. 5-16 Predictive Workforce Monitoring 4- Copyright © 2017 Pearson Education, Ltd. 5-17 Improving Performance: HR as a Profit Center Predicting Labor Needs 4- Let’s talk about it… Copyright © 2017 Pearson Education, Ltd. 5-18 Matching Projected Labor 4Supply and Labor Demand Copyright © 2017 Pearson Education, Ltd. 5-19 Succession Planning 4- Copyright © 2017 Pearson Education, Ltd. 5-20 II. Explain and give examples for 4the need for effective recruiting. Copyright © 2017 Pearson Education, Ltd. 5-21 Why Effective Recruiting Is Important • The need for effective recruiting 4- • What makes recruiting a challenge? Copyright © 2017 Pearson Education, Ltd. 5-22 The Recruiting Yield Pyramid 4- Copyright © 2017 Pearson Education, Ltd. 5-23 Know Your Employment Law Recruiting Employees 4- Copyright © 2017 Pearson Education, Ltd. 5-24 The Supervisor’s Role 4- Copyright © 2017 Pearson Education, Ltd. 5-25 III. Name and describe the 4main internal sources of candidates. Copyright © 2017 Pearson Education, Ltd. 5-26 Internal Sources of Candidates • Finding Internal 4- Candidates Copyright © 2017 Pearson Education, Ltd. 5-27 IV. Discuss a workforce planning 4method you would use to improve employee engagement. Copyright © 2017 Pearson Education, Ltd. 5-28 Employee Engagement Guide for Managers 4- Copyright © 2017 Pearson Education, Ltd. 5-29 Promotion from Within 4- Copyright © 2017 Pearson Education, Ltd. 5-30 V. List and discuss the main 4outside sources of candidates. Copyright © 2017 Pearson Education, Ltd. 5-31 Outside Sources of Candidates 4- Copyright © 2017 Pearson Education, Ltd. 5-32 Informal Recruiting and the Hidden Job Market o Job openings aren’t publicized o Jobs are created and become 4available when employers come across the right candidates Copyright © 2017 Pearson Education, Ltd. 5-33 Recruiting via the Internet • Pros and Cons 4- Copyright © 2017 Pearson Education, Ltd. 5-34 Improving Performance Through HRIS: Using Applicant Tracking Applicant Tracking System (ATS) 4Let’s take a look … Copyright © 2017 Pearson Education, Ltd. 5-35 Trends Shaping HR: Science in Talent Management Google’s People Operations (HR) 4Let’s take a look … Copyright © 2017 Pearson Education, Ltd. 5-36 Improving Online Recruiting Effectiveness 4- Copyright © 2017 Pearson Education, Ltd. 5-37 Trends Shaping HR: Digital and Social Media Recruiters Use of Social Media 4Let’s take a look … Copyright © 2017 Pearson Education, Ltd. 5-38 Advertising • The Media • Constructing (writing) The Ad 4- Copyright © 2017 Pearson Education, Ltd. 5-39 Constructing (writing) The Ad 4- Copyright © 2017 Pearson Education, Ltd. 5-40 Employment Agencies • Public • Nonprofit agencies 4- • Privately owned agencies Copyright © 2017 Pearson Education, Ltd. 5-41 Recruiting Process Outsourcers 4- Copyright © 2017 Pearson Education, Ltd. 5-42 Temporary Workers and Alternative Staffing • Alternative staffing 4• Reason for using • The Temp Agency • Temp Employee’s Concern Copyright © 2017 Pearson Education, Ltd. 5-43 Know Your Employment Law Contract Employees 4- Copyright © 2017 Pearson Education, Ltd. 5-44 Trends Shaping HR: The New Extended Workforce Freelance Programmers, Designers4-or Marketers Let’s talk about it… Copyright © 2017 Pearson Education, Ltd. 5-45 Offshoring and Outsourcing Jobs 4- Copyright © 2017 Pearson Education, Ltd. 5-46 Executive Recruiters • Working with Recruiters 4- • Internal Recruiting Copyright © 2017 Pearson Education, Ltd. 5-47 Improving Performance: HR Tools for Line Managers and Small Businesses Recruiting 101 4- Let’s talk about it… Copyright © 2017 Pearson Education, Ltd. 5-48 Recruiting 1. Referrals and Walk-ins 2. On-Demand Recruiting 4Services 3. College Recruiting o Internships Copyright © 2017 Pearson Education, Ltd. 5-49 Recruiting continued 4. Telecommuters 5. Military Personnel 4- Copyright © 2017 Pearson Education, Ltd. 5-50 Improving Performance: HR as a Profit Center Cutting Recruitment Costs 4- Let’s talk about it… Copyright © 2017 Pearson Education, Ltd. 5-51 VI. Explain how 4-to recruit a more diverse workforce. Copyright © 2017 Pearson Education, Ltd. 5-52 Recruiting a More Diverse Workforce 1. Women 2. Single Parents 43. Older Workers Copyright © 2017 Pearson Education, Ltd. 5-53 Diversity Counts 4- Copyright © 2017 Pearson Education, Ltd. 5-54 Recruiting a More Diverse Workforce continued 4. Minorities 5. The Disabled 4- Copyright © 2017 Pearson Education, Ltd. 5-55 VI. Discuss practical 4guidelines for obtaining application information. Copyright © 2017 Pearson Education, Ltd. 5-56 Developing and Using Application Forms • Purpose of Application Forms • Application Guidelines 4- Copyright © 2017 Pearson Education, Ltd. 5-57 Know Your Employment Law Application Forms and EEO 4-Law Copyright © 2017 Pearson Education, Ltd. 5-58 Developing and Using Application Forms • Using Application Forms to 4Predict Job Performance • Mandatory Arbitration Copyright © 2017 Pearson Education, Ltd. 5-59 Chapter 5 Review What you should now know…. 4- Copyright © 2017 Pearson Education, Ltd. 5-60