Paulina Otoo Highly-professional, and talented Patient Care Assistant with a solid 2640 Lily Park Drive, Columbus Ohio 43219 (614-622-6695) giftyblack@yahoo.com experience in providing basic nursing and personal care to patients as well as support to registered nurses and healthcare professionals. Possess excellent communication, team-working, organizational, time-management, and recordkeeping skills as well as knowledge related to nursing practices and standards and basic medical terminology. EXPERIENCE Mount Carmel Health and Rehab, Westerville, Ohio — Lead Caregiver November 2021 - Present ● ● ● ● ● ● ● ● ● ● ● ● ● Responsible for all residents documentation, office paperwork, records/ clerical duties answering phones, using a phone switchboard or managing multiple lines taking messages, sending or making memos using a fax machine, printer, and photocopier typing letters, reports, briefings, etc creating labels, preparing envelopes, making signs/brochures entering information into a program or database (appointments, contact information, customer records) filing papers, sorting mail, mailing letters and packages ordering new office supplies, keeping track of inventory of supplies Customer service, greeting customers, referring them to the right people, making appointments running errands or taking orders for various requests Responsible for weekly resident's progress report in regard to their progress of behavior, daily activities Maintained accurate records of patient care, condition, progress and concerns. Obtained information about clients’ medical history, drug history, complaints and allergies. Scheduled and accompanied clients to medical appointments. Maintained a clean, healthy and safe environment. Reported any unusual circumstances in the patients’ condition or environment. Responsible for weekly resident’s progress report in regard to their progress of behavior, daily activities, implementation and planning of care, and all the other reports. Dispensing oral medication prescribed by the physicians managing medication records (Centrally Stored) · Help clients or residents with the Activities of Daily Living · Talk and give company to clients and encourage to participated in residents group activities. Maintain a specialized approach to responsibilities such as uniform, start times and absenteeism SKILLS Patient Management Direct Patient Care Recording Vital Signs Responding to emergencies Dementia and Alzheimer’s knowledge Inpatient care Patient-focused care LANGUAGES English and Twi ● Take part in maintaining a pleasant work environment Westerville Senior Living, Westerville, Ohio — Resident Assistant November 2019 - 2021 ● Delivering safe and effective patient care services in compliance with nursing standards, and best practices as directed by the registered or licensed nurses ● Assisting in maintaining patients' rooms safe, clean, and in orderly fashion as well as adhering to established healthcare safety and infection control standards ● Promptly answering call lights, and responding to patients' needs as well as immediately informing supervisors of any emergency ● Assisting with personal hygiene as well as in shifting patients in and out of the bed, wheelchair, bathroom, and toilet ● Cleaning, sterilizing, and maintaining medical tools and equipment used in a patient's room ● Assisting in recording vital signs, taking weight, and collecting patients' medical histories ● Administering prescribed medication and ensuring that special dietary needs are strictly followed as required ● Applying cold ice packs or warm compresses as well as changing dresses or bandages as directed by RN Willow Brook Christian Home, Columbus, Ohio— Patient Care Assistant November 2013 - PRESENT ● Provided direct patient care according to established policies and procedures under the supervision of licensed nursing staff ● Maintained an effective communication with physicians, nurses and other healthcare team as well as contributed to the safe and efficient operation of nursing services ● Communicated patients' needs to assigned RN or doctors as well as provided emotional support or encouragement to them and their families ● Monitored, recorded, and reported changes in patients' conditions or behavior to licensed nurse as well as sought assistance and guidance to ensure high-quality and effective patient care ● Collected and transported body fluid samples for lab tests, and collected reports ● Assisted in transporting and positioning patients for examinations and treatments ● Performed cleaning and sterilizing of equipment as well as stocking of supplies First & Main, Lewis Center—Patient Care Assistant July 2017 - April 2019 ● Assisted patients with daily living activities such as toileting, toileting, dressing, and taking meals ● Contributed in providing clean, safe, and healthy environment to patients by minimizing risks of infection or injuries ● Assisted in recording patients' blood pressure, temperature, pulse and weight on a regular basis as well as monitored and reported patients' unusual physical or behavioral changes to licensed or registered nurses ● Assisted in assessing patients' health improvements, and updating medical records as well as kept the related information confidential ● Assisted patients in walking or standing as well as transporting them to and from labs, operating or examining rooms as required EDUCATION School Name, Location — Degree MONTH 20XX - MONTH 20XX Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore. School Name, Location — Degree MONTH 20XX - MONTH 20XX Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam