i WILLIAM H. WHYTE REDISCOVERING THE CENTER PHOTOS BY THE AUTHOR DoubedA NEW YORK LONDON TORONTO SYDNEY AUCKLAND CITY [ 2Z281 from the street and shopfronts be of see-through. glass. No city has banned blank walls per se; it seems more effective to require positive uses. (For the text of the New York statute, see Appendix B.) Cities would do well to:have: the.discipline of a good statute. This is especially the case with Smaller and medium-sized cities where the developers of downtown have lately arrived from suburban mall projects. In on recent center-city. project the developer ruled out streetlevel stores, save a token or two. His leasing agent, he explained, told him that that kind of retailing wouldn't go in that location. As it most definitely will not, the design precluding it and a supine planning comrn mission acquiescing. 16 THE RISE AND FALL OF INCENTIVE ZONING Blank walls are tough to fight because no one is for them. There are no civic debates .whether to have them or not. There is often nc recognition that they have become a problem at all. Their growth i too incremental. They are the by-product of other causes, many seem. ingly. good-separation of vehicular and pedestrian traffic, off-street circulation, and such. Given current momentums, the blank walls wil continue to spread, even in the most exemplary of cities. Such as St. Paul, Minnesota. It is the blank-wall capital' of the United States. You would. not:expect it ,to:'be. It is a most habitable attractive, and friendly ity; it has, one of the most resourceful an( effective mayors. in the country; its Lowertown redevelopment is of an eminently human scale and has a fine street presence. St. Paul also ,ha one of the most complete skyway systems in the country, and, it i probably the best designed of all of them. It is paying a steep price. In a striking example of the Greshan effect, skyway level has led to'the blanking-out. of street level. Th result is as drastic as if shop fronts and windows had. been decreec illegal. There are few to see. The experience is so dull that to walk a street level is to do penance for not using upper level. Block afte block, it is blank wall. Occasionally there is a break to indicate wha might have been-like the trompe l'oeil windows on the wall of, parking lot. It is not entirely farfetched to prophsy that one day St. Pau mioht ,mhnar .... esV nn -Va v rAdiAconverv VV J nrnipnt t' VJ.- nnnvr - it hried . .tree ._ level. Atlanta made a tourist attraction of its old underground: streets; so did Seattle of its Skid Row. But prime shopping streets are a much greater treasure, and the fact that they have been concealed should make their reappearance all the more dramatic. Disneyland merchandises a simulation of a street. But cities have something even better: actual streets. Right under their noses. C) It seemed such a splendid idea. Developers wanted to put up buildings as big as they could. Why not harness their avarice? Planners saw a way. First, they would downzone. They would lower the limit on the amount of bulk a developer could put up. Then they would upzone, with strings. The builders could build over the limit if they provided a public plaza, or an arcade, or a comparable amenity. Everyone would win. The developer would get his extra floors; the public would get an amenity it would not have otherwise; the city wuuld get nigner property assessments or its ax ase; ana all tis would be brought about without spending an extra penny of public :k:· funds. Thus, in 1961, New York embarked on incentive zoning. It worked. Over the next ten years it was to prompt the creation of more ,' new open space in the center city than was created in all the other . .. cities in the country combined. Other cities followed suit with similar programs. New York continued its pioneering by moving from across[r, · the-board zoning to a flexible, case-by-case approach. (:· j 1 [230] CITY Case by case, developers would be pressing for bigger bonuses yet, I and a number of imaginative zoning lawyers would help clear the way. Planners were to show similar resourcefulness in inventing new kinds of spaces to bonus: gallerias, atriums, garden courts, through-block circulation areas, covered pedestrian areas, roof gardens. "Fine-tuning the zoning ordinance," this would be called, or "New York's sophisticated zoning." The euphoria was to run thick. It should have been a warning. Things were about to go awry.. Developers would soon be putting up buildings bigger than ever; shadows would be getting longer, even on the side streets where everyone pledged to keep buildings low. But developers would be unhappy; they weren't making enough money, they said. The planners would be unhappy, and unhappiest of all would be the civic groups. Debacle, they would cry, and at their behest a massive overhaul of the zoning would take place. In this chapter I want to tell how this came about, and the lessons there are in the experience. They are not peculiar to New York, save in scale-New York's worst examples are so bad that one is almost proud of them. But the lessons are considerable pro and con, and those cities that are now beginning to adopt incentive zoning might well pay them heed. Let us start with a look at the antecedents to incentive zoning. In its earliest form, zoning was for the provision of light. In eighteenthcentury Paris the height of buildings was limited to a multiple of the width of the streets-low on narrow streets, higher on wide streets. When New York City instituted zoning in 1916, the same principle was applied. The recently built Equitable Building, which rose straight up from the street, was the symbol of what was to be avoided. The zoning specified that as buildings went upward they had to conform to a sky exposure plane. This was a specified angle slanting back from the street-sharply on narrow streets, less so on wide ones. If a building had enough setbacks in its lower portions, the tower could go straight up quite a ways. So a number of buildings did, most spectacularly the Empire State and the Chrysler Building. But the more customary result was the "ziggurat"-a building that looked like a series of successively smaller boxes put on top of one another. By the late fifties it was evident that a comprehensive overhaul of the zoning code was badly needed. Over the years, the code had gathered some twenty-five hundred exceptions, in the process more than doubling in bulk. Most important, the zoning had been much too permissive on density. As horror sketches circulated by reform groups showed it, New York would be a solid mass of towers if building continued on to the legal limits. Clearly, some downzoning was in order. i?·F P: I Zoning landmark: the Equitable Building-which started the whole thing in 1916. The planners thought so, and in the proposed new code they sharply reduced the allowable density. They did this through the device of the floor-area ratio. This was the multiplier the developer could apply to the number of square feet in his lot to get the total number of square feet in his building. For commercial districts this was set at a multiple of fifteen f.a.r. This meant that the developer could build the amount of square feet in his lot times fifteen. He could mass them in a squat building or go up higher with a tower that covered less of the lot. There were no height limitations as such. In practice, however, the f.a.r. did impose a ceiling. Towers can become uneconomic as they [232] CITY IVz Rise and Fall of Incentive Zoning ng comparable spaces, the zoning offered them a deal: for every square foot of plaza space builders provided, they could add 10 square feet of office space. This would raise their total floor space by 20 ,ercent, and the f.a.r. from fifteen to eighteen. The bonus, furthernore, would be as-of-right: if the builders followed the guidelines prescribed in the zoning, their plans would be assured of approval, and no special reviews or permits would be needed. All in all, it was an attractive package, and builders took to it. There had been, of course, much opposition from builders to the proposed new zoning, but the bonus swung over enough of them to gain a :ritical margin of support. There were doubters. Would not the exception beg the question of he rule? If fifteen f.a.r. was judged the right top limit, how could a higher one be right too? Planners felt the answer was in the offset. The xtra density, they believed, would be more than compensated for by he extra amenity. Others thought so, too. Civic groups saw the 1961 zoning as a reat forward step and they were not inclined to nitpick over theoretial problems. Nor were the builders. Hailed on all sides, incentive oning was off to a promising start. The bonus proved almost embarrassingly successful. Over the ext decade, with no exceptions, every developer who put up an office uilding took advantage of the plaza bonus. Between 1961 and 1973 ome 1.1 million square feet of new open space was created that wayiore than in all of the other cities of the country combined. Inexpensive sun-study technique developed by ProfessorBrent Porterof Brooklyn 'sPrattInstitute. He takes a set of models out into the sun and cants them until the shadow of the stick (right) coincides with the mark for an hour of the day. Thus oriented, the models cast shadows as those actual buildings would. poke up higher and slimmer. Given the size of most office-building sites, somewhere around thirty to thirty-two stories is the practical limit for buildings of fifteen f.a.r. By eliminating the sky-is-the-limit feature of the old zoning, the floor-area ratio limited the bulk that could be put up in the city. But it would not unduly limit builders. Fifteen f.a.r. is a lot of building. Builders had been doing quite well putting up buildings of that size, and there was a good bit of empirical justification for setting it as the base limit. It was the median bulk of the office buildings put up since World War II. There was to be a sweetener. To get the builders behind the new zoning, the planners offered in incentive bonus. The first application would be for plazas. The planners had been much impressed by the recently completed Seagram Building. It was handsome, introduced lots of space and light, and made possible a sheer tower far more elegant than the old set-back buildings. To prod builders into provid- This should have .........- 7I i i- ,i 51,, it. "Ai! it!, ill. , 6 S jr,ij [233] been en, ao v-- vvva, o~~ uII n o. xlr - L..:ra: - ....... very quickly, real estate people figure they might have set the rents out too low. The planning commission might well have concluded that it had underpriced the bonus. It certainly seemed clear that the benefits for builders were great. Some suspected they might be scandalously so. In a later cost-benefit analysis of incentive zoning, Jerold S. Kayden computed the construction costs, to the developers, of the plazas built between 1961 and 1973. They came to $3,820,278. In return for this, developers were able to put up 7,640,556 square feet of additional commercial space. Multiplying this by the average net capitalized value per square foot of $2 3 .87-a conservative estimateKayden got a bonus value of $186,199,350. To put it another way, for each dollar he put out for a plaza, a developer reaped nearly $48 worth of extra space. In many cases the developers' leverage was greater yet. Many were able to take advantage of various tax abatement incentives the city periodically offered. This was done to moderate building slumps; but cycles being what they are, the abatements tended to be consummated at the peaks of booms. Were the developers getting too much? No, said the planners. lC I, r1111 ¥Y Yh 4 0 UllUing rents } [2341 CITY Both could argue that the presumed spread between cost and profit The larger costs of was only theoretical, and that in any event it was not a charge on the incentive zoning have been in the loss of sun public. The extra space the developer got came out of the air--quite and light. It is a loss literally, with those extra floors-and did not cost the city anything. rarely counted. The true costs, however, are not measured in cash outlays, or in land or construction costs. They are the sun and the light that are sacrificed, and the additional load of people on community facilities. But the offsetting benefits of a well-used plaza can go far beyond the direct costs of providing them. Did any plazas do this? No one really knew. The planning commission had set up an urban design group and had spun off similar groups to work in specific development areas. They were staffed with an outstanding group of young architects, planners, and lawyerstand they went about their work with imagination and elan. I had an opportunity to observe this, for at the time, I was working on the text of the commission's comprehensive plan for the city. In it, properly enough, there was a salute to the innovative approaches of the staff people and the new spaces they were creating. But how well were the new spaces working out? There had been no mechanism for monitoring the program. In all that large staff, there was no one person who had the job of going out and checking up on the results. In a draft of the plan, I floated a proposal for setting up an evaluative unit. It got nowhere. This was one of the reasons I set up the Street Life Project. As I recount elsewhere, I thought that observation of how people used city spaces would be useful for such specific matters as plazas and arcades. What I most hoped to demonstrate was the general applicability of the approach and the simplicity of the techniques involved. It was obvious that a lot of the places were awful: sterile, empty spaces not used for much of anything except walking across. But a few were excellent. When I showed the planners time-lapse films of nothing happening on some plazas, lots on others, they agreed that further case-and-effect study was in order. Plannifig commission chairman Donald Elliott thought it could help frame new zoning standards. We struck a bargain. My group would try to determine what made good plazas work and bad plazas not work, and the reasons why. If these could be translated into tight guidelines, the commission would incorporate them in a new open-space zoning section. That is what happened. Nailing down the guidelines was easy; getting them through the mill took some time. They were as-of-right, as most of the zoning guidelines to date had been, and spelled out in considerable detail what the rules of the game were-the maximum I The Rise and Fall of Incentive Zoning z. permissible height of the plaza, the amount of seating, the minimum number of trees, and so on. Opponents argued that guidelines would cramp architects' freedom and dictate design by formula. The best rebuttal to this was made by the chairman of the local chapter of the American Institute of Architects, Herbert Oppenheimer. Testifying in favor of the legislation,, he argued that tough guidelines would not mean less freedom for the architect, but more. Without guidelines, he said, the developer would call all the shots. If there were no requirements for seating, for example, there would likely be no seating because that is the way the developer would probably want it. If there were requirements there would be choice where there had been none before. Since our adversaries were bewailing the plight of architects, the testimony carried a lot of weight. In May 1975 the Board of Estimate approved the new guidelines. The guidelines had a salutary effect. The handwringing over their tightness proved unfounded. Once they were on the books the developers went along, quite equably. Over the ensuing ten years there was to be no complaint by a developer or architect over the basic guidelines. Builders put in benches and chairs, they planted trees, and some went far beyond the minimum requirements in providing flowers and food kiosks and the like. The new zoning also encouraged the retrofit of existing plazas, and a number of hitherto dead ones were brought to life. The zoning guidelines were adopted by other cities, sometimes in such detail that they repeated the precise dimensions that had been derived from our New York prototypes. The formula for figuring the amount of sitting space to be required-l linear foot for every 30 square feet of plaza space-was a back-of-the-envelope compromise between linear-feet people and square-feet people. It has been enshrined in countless zoning ordinances across the country and it works just fine. So far, so good. Before long, however, some clouds appeared. The city's financial ratings slipped a bit, then a bit more. Soon the city was near bankruptcy. In highly publicized moves, a number of large corporations moved their headquarters to suburbia, and more seemed ready to join them. The building boom collapsed. From a level of 12,260,000 square feet in 1973, construction of office space fell to 360,000 in 1976. The builders pled for help. They wanted to be able to build bigger and taller buildings. They wanted to build them on side streets as well as avenues. In addition to the financial problems they faced, builders had been running out of good sites. The eastern part of midtown had been so picked over that what was left were sites too small to build on profitably under construction rules. Builders might have concluded that what the market was saying was to go west. But they saw a ,i [2351 [2 3 6] CITY The Rise and Fall of Incentive Zoning simpler message. Change the rules. The planing commission cooperated. Its urban design people were conceiving new kinds of bonuses: for through-block corridors, covered pedestrian areas, arcades, and atriums. They even gave extra bonuses for shops in atriums. By combining all these bonuses with development-rights transfers, zoning-lot mergers, and other techniques, developers could raise the floor-area ratio above' 18. The bonuses, furthermore, applied to large sites as well as small ones: notably, the AT&T Building, the IBM Building, and the Trump Tower, the latter ending up at an f.a.r, of 21.6. More important than the increase in bulk, however, was a change in the review process. To rationalize the bulk there had to be. There were two ways to get a project through. One was as-ofright. In this approach the developer hewed to the standard zoning provisions and asked no special favors or exceptions. This spared him appearing before review bodies. He didn't even have to call on the planning commission or the community board. If the building department found his plans in order, that would be that. The other way was the special permit route. This way the developer had to go through a time-consuming review process. This was simplified somewhat as the Uniform Land Use Review Process, or ULURP. It set firm deadlines for each step of the review. In the notes at the end of this book there is a more detailed description. Suffice it to say here that the developer was offered attrade-off. He would have to submit to a series of negotiating sessions but he could ask for more of what he wanted-for example, more bulk. Let us look at the pros and cons. The New York experience is by no means unique; the lessons it may afford recur in project review processes everywhere. To stick to the rules of the game? To be flexible and work things out case by case? The contentious history of review boards is a series of alternations between the two approaches. Each has strong pros and strong cons. The as-of-right approach is rigid. It sets down beforehand, and in sometimes stupefying detail, the rules that must be followed: the minimum ize of a plaza, for example, its maximum elevation above grade, and so on. It makes few distinctions for differences in site, and while it is meant to be objective, it does tend to produce the kind of design that the people who made up the rules like. In the case of the 1961 zoning, this was the free-standing tower set in open space, as the Seagram Building was. But as-of-right has important advantages. For the developer there is certainty. Time is within his control. If he goes by the book he gets approval. The rules are clear and they are posted before the game begins. The homework has to be done by the planners before the regu- lations are drafted; they apply to all comers equally and they eliminate the red tape of the case-by-case approach. If the guidelines are found wanting, as they were with the plaza bonus, they can be amended. The special permit approach offers much more flexibility. It allows planners to tailor design requirements to particular situationsoften with a better fit to the intent of the law than to the letter of it. In the negotiating sessions, furthermore, improvements in the design can be suggested-and adopted-that would not have been under the asof-right approach. The planners have cards to play. The clock is ticking away on some high-cost borrowed money and the developer is anxious to expedite matters. The planners are in a position to suggest amenities and they usually push the developer quite hard in this respect-getting the developer to put in an extra escalator, for example, or public toilets on the ground floor. But one trump card the planners gave up: the shield of bureaucratic procedure. No longer could they invoke as-of-right regulations to justify a hard-nosed stance. Under the special permit approach, as the developers well knew, the planners could bend the regulations and if necessary make up new ones to fit. To put it baldly, they could spotzone. · ir ;i: i bi 5i. 3· :& :.i I: F j: 4 [237] In pressing for accommodation, the developer would have strong cards of his own. He would be helping the city's economy, creating jobs, increasing the tax base. Important people would be on his side. The pressures for acquiescence on the planners were considerablefrom the mayor's office, from commercial groups, from leading businessmen, from anyone who cared about building a better city and did not want to see it hamstrung by bureaucratic nit-picking. Such pressures are normal, and yielding to them was nothing new. What was novel was the way in which the yielding was rationalized as an advanced form of zoning sophistication. Take, for example, the atrium bonus. It was hedged with all sorts of conditions as to the impact of the building on its surroundings, and it could not be granted unless the planning commission made favorable findings on all of them. This it was very able to do, even under difficult circumstances. It simply declared the impact would be favorable. The reductio ad absurdum of review is the city's Environmental Quality Review process. As a condition of approval, building projects must be certified as posing no significant adverse effects on the environment. Few major projects have been found to have adverse effects. Indeed, few have been found to have had any significant effects, adverse or otherwise. How could this be so? The answer lies in who fills out the forms. ) [238] The Rise and Fall of Incentive Zoning CITY The principal investigative instrument is the Project Data Statement. Here are two of the questions, exactly as phrased: 1. Will project change in pattern, scale or character of general area of site, i.e-is the project different from surrounding development? -Yes No 2. Will project change in demand for municipal services (police, fire, water, sewage, schools, health facilities, etc.? Yes .. No The Trump Tower on Fifth Avenue was a case in point. Both questions were answered by a check mark in the "No" box. All of the other questions were given similarly favorable answers. And why not? The answers were filled in by the architect. There is no evidence that any independent investigation was made of these matters-such as a study of the shadows that might be cast. In due course, the environmental review process produced its determination: the project would "have no significant effect on the environment." No significant effect. No change in scale. Wow. Fifty-five stories of glass. The board might well have said that yes, indeed, the building will affect its surroundings, but on balance the good will outweigh the bad. It might also have raised a question about the additional municipal services needed and the palpably silly statement that the building 21 would require none. But the board said "no significant effect." Getting planning commission approval of a project required much more effort. As an opening gambit a developer might come up with a fright plan. This would show the dreadful building he could put up under existing regulations if he was of a mind to. Since almost any other plan would be a great improvement, the planners would be in ii the happy position of being able to make helpful changes. And so they did. If lay critics still found the building dreadful, the planners would have a rejoinder. If you think this plan is bad, you should have seen the first one. More often, the developer went for thd big one right off. He had the architect design a building with every bonus possible and some possible new ones to get the building hig4er yet. The commission would demur. Part of the way up. But not all. In granting him his increase in bulk, accordingly, it could refer to the increase as a decrease. A builder, for example, starts out with a plan for a twenty-fivestory building and presses for bonuses that will take it up to thirty-five stories. He ends up with thirty-two stories. Thus is the building "re- ii duced" by three stories. The developer asked for the stars. The comMi mission would only give him the moon. The commission would draft special legislation to make the particular project legal, and lest it be thought spot zoning, it would be I [2391 written as if it were of general applicability. There was not the grace of a wink. With great solemnity such legislation set forth the needs and benefits that the commission must find before giving approval. Invariably, the commission did so find. For his part, the developer was enoined by the legislation to do a number of things that it was in his selfnterest to do: obey all appropriate construction rules and regulations; iire security guards; keep the place clean. Lastly, he had to "conform the plan to the zoning"-a staggeringly redundant provision, the zonng having been written to conform to the plan. As time goes on, a planner can come to identify with the project ie is monitoring, and sometimes he can become a strong advocate of t. His own suggestions are incorporated into it. He has lived with it, often for a very long time. He sees the problems the builder and the architect face. The common bond is the scale model of the structure. It can be entrapping. Once you start moving around those pieces of white cardboard, you partly possess a place; and in these minor manipulations of Dace there is a ense of lrr ,.ontrrl at; , __ , .1_ _ n- th.r. i - " '.. ,vIL ........... IhaL is ramer pleasing. t's like mapping a place; it is no more yours than it was before, but you feel that it is just the same. One night, probably in some church basement, the builder and architect and the planner take the model before citizen members of the community board. Here are critics. And they act the part. For sheer rancor, unfair criticism, and rudeness, there is nothing like some of these public zoning meetings. One gets an idea of what a revolutionary people's court must be like. I've seen architects treated like brigands, lawyers interrupted with hoots and derisive laughter. It is a hell of an experience. But stay the tears. The money and the power are on one side. The developer can bring in top experts. His lawyer will probably be one of the few people in the city who understands the zoning code. The experts may be given a critical reception by some of the members, but the board will usually have no counterexperts to refute them. The distinguished architect will probably be very skilled at the art of the presentation; most distinguished architects are, and board members appreciate this. Many have become connoisseurs of the art of the presentation, and they find the better architects tend to be the most disarming in their willingness to listen to board members' suggestions. Philip Johnson is a master at this. I don't know if any of the board members' suggestions ever ended up in the actual designs, but they certainly were gracefully received. And then there are the models. Even the most truculent of board members can be entranced. The models look so clean and white, lit from beneath with a benign glow. If only buildings could be lit that Scale models can be entrapping. Once you start moving around those white pieces of cardboard,.you are hooked. Go on, says the architect, lift off thi roof. Come into my parlor. [240] CITY The Rise and Fall of. Incentive Zoning way, how splendid the city would bel And there are the movable roofs, just waiting to be picked up. You can look right down into the atrium, If you keep playing around with the model, you will soon be thor oughly hooked. As they have gained in experience, the community boards hav( become less confrontational and more expert. They can still give devel opers a very hard time if they think the plan is bad. They are genuinely delighted, however, when a developer comes up with a well-designec one, and they can be downright polite. Their suggestions are oftei quite helpful and have led to substantial improvements in projects. On major questions of size and shape however, the boards have no power. They do have some leverage, for the city's ruling bodies di not like to approve what the boards disapprove. In the end, however the ruling bodies do approve. Since the boards anticipated this woule be the case, they can be excused earlier hotfoots and catcalls. To clinch approvals developers invoke "the numbers." No, a de veloper will concede, the project is not perfect. But it is the best possi ble set of compromises that could be arrived at. The numbers worl out, albeit just barely. But change just one element and the whol thing will come apart. Thus the intractability of John Portman's design for his Time Square Hotel. When he proposed it in 1969, the planning commissio: was delighted. It was pushing for the revitalization of the theatre die trict and it thought the hotel would be a fine catalyst. But many peopl disagreed. The project would require the demolition of three legitimat theatres, and this seemed a poor way to revitalize. Another probler was the design. With its street level dominated by vehicle roadwa3 and parking access, with its sides lined with blank concrete, it const tuted a virtual declaration of war on the New York street. For one reason or another the project was delayed, and it was not until 1982 that construction began. Much had changed in the meantime; the design had not. Zoning now mandated retailing at street level and discouraged blank walls. But save for a few token changes, the walls remained largely blank. The architects would not budge. The planners did not effectively press them to, and so it was that the planning commission that sought a lively streetscape became the champion of a major contravention of it. In early 1986 the hotel opened with the 1969 design intact, like a gigantic mammoth frozen in the tundra. [2411 ion that so wanted those zoning changes will move to Stamford. The developer will move to New Jersey. It would serve them right. But civic officials rarely call such bluffs, especially when the city finances are in straits, as so often they Lre. A city in that stance is a developer's city, and a great many in the Jnited States are exactly that. To resist such pressures, planning commissions need support. They need the support of civic groups that will raise hell with them. In New York the groups that most strongly support planning, urban deign, and preservation appear at public hearings to testify against comnission proposals as often as for them, and they are usually most ifective when they are against. Planners can be aggrieved with such riends but they can also see their usefulness. The countervailing presure puts the planners in a better negotiating stance with developers. In the review process the place to stake out is the middle of the oad. Planners do this by directing developers' attention to the threats rom the extremists on the flanks: from the do-gooders, Municipal Art Society groupies, Sierra Club types, smart-aleck public interest law'ers, and others who would be quick to spot any fault with the project, protest giveaways, demand strict observance of zoning regulations, nd take other extreme positions. When planners cannot invoke credible threats of this kind, when they do not themselves feel the heat, it is sign that civic groups have become too supportive and constructive nd reasonable. That is when zoning and planning go to hell. By 1980 it appeared that planning was indeed going to hell. Bulk was begetting bulk. The very anticipation of increases was making them self-fulfilling. When it became known that builders could get lore bulk on a site than the nin;n h-; i ollr.- r A-. ..c., I .built into the price of the land. Most deals between developer and landowner were on a contingency basis: so much money if no zoning change sweetened the pot; so much if there was a zoning change. There was some speculative risk, to be sure; whatever the zoning, it was necessary that the project get the planning commission's approval. The market's assumption that it would be forthcoming was one of the more severe judgments made about the commission. If the commission did balk at giving an increase, developers could plead hardship. Their public argument: they paid through the nose for the land on the expectation that they would get the extra bulk to justify the price they paid. If the city now goes back on its implied promise, it renders the deal unprofitable, and that means an unfair taking. It is a crass argument, but surprisingly effective. In almost every case the planners waived the height and setback regulations. The 1961 zoning had specified that towers could cover no f1 '4 I1 i ,I The final issue in controversies is patriotism. Why are you dogooders kicking the city? Why are you spitting on city hall? If the project is now jeopardized over some niggling little problem, everyone is going to lose. The bankers will pull out. Thousands of construction jobs will be lost. So will millions in extra tax revenues. The corpora- i 1 t [242] CITY 'he Rise and Fall of Incentive Zoning [2431 more than 40 percent of the lot and had to be set back from the street f the new ones bombed very badly and very visibly. The builders at least fifty feet. With big sites, developers did not mind this; with Rocketed the extra floors of rentable space, but they didn't put in the smaller sites, however, the setbacks meant their towers would be iops and things in the spaces where they promised they would. The smaller and less profitable than they would like. The planners accomommission said that this was really very bad of the builders but that modated them. One member of.the commission, Vice-Chairman Mart the time there was not much that it could do about it. tin Gallent, protested the waivers. But they were the rule. Most of the Sometimes the lack of shops and amenities was due to a change of towers approved in the late seventies covered more than 40 percent of wnership, with the new man saying he didn't know anything about the lot; in the Wall Street area, coverage went as high as 80 percent. any commitment and denying he was bound by it anyway. New York And the buildings were a lot closer to the street than fifty feet. Some, responded feebly when first confronted with such recalcitrants. But indeed, rose sheer from the building line and kept going straight upeventually enough fuss was raised by civic groups for the city to take just like the Equitable Building that stirred New York into zoning in :; action. the first place. But how effectively? One problem in enforcement has been the As structures grew bigger, they put enormous speculative pres,, lack of practical sanctions. The city can give a slap on the wrist or it sure on nearby sites. Indeed, the possibility of similar structures can i, ': can drop the atom bomb-revoke the developer's certificate of occudoom the destruction of the buildings that are most important to save. pancy. This can mean giving the tenants the right to withhold rent, a Bergdorf Goodman and Saks Fifth Avenue are examples. Not only are measure so draconian as to be rarely invoked. One building owner was they important stores, but their scale and their moderate height are so obdurate, however, that the city did revoke his certificate of occuvital to their surroundings. Bergdorf Goodman contributes to the pancy. This was for 2 Lincoln Square, a combination office building, amenity of the Pulitzer Plaza area by letting lots of sun fall in it, and residential tower, and, regional headquarters for the Mormons. The its. white limestone fagade bounces enough secondary light onto Fifth building had been granted an extra six floors as a bonus for providing Avenue to raise light levels several footcandles. a landscaped off-street plaza. But all that was ever provided was an A twelve-story building occupying 100 percent of a site would empty space. It was so bad that I periodically stopped by to update my ordinarily be an economical use of land and not so very far under the , photographic record of outstandingly bad spaces. I could always count zoning limit-about three floors' worth. Any rise in that limit, how. on the place being dark, strewn with litter, bereft of benches and bereft ever, greatly magnifies the attraction of the building. Developers pyra: of people. After the city acted in May 1983, there was an indication mid their financing on a very small amount of their own cash, and any that the residential tenants might withhold their rents. Finally, in upward change in the extra floor space will be highly leveraged. This is !:' 1988, a deal was consummated by which the space would be taken the edge developers seek. If the zoning goes up from 15 to 18 f.a.r., the . over by, the Folk Art Museum. extra floor space potential doubles; at 21.6 it more than triples. The V":':*"' Sometimes the badness of a plaza is seized upon as reason for the twelve-story building is now obsolete, worth more dead than alive. It worsening of it. A case in point is Grace Plaza, a big, barren slab of a was not the impartial working of the marketplace that endangered place that was so inhospitable to people it came to be populated such buildings; it was the New York City Planning Commission and largely by drug dealers. The developer responded by putting up an its permissive zoning. i. iron fence. This was clearly against the commitment for which the developer had been given extra floors, and the planning commission One issue that was coming to the fore was the failure of some forced the dismantling of the fence. The developer then retained a developers to provide the amenities they promised. With plazas so former head of the commission's urban design group. The plaza was a much the rule, planners were busy bonusing other off-street spacesi hopeless cause, the planner said. Why not fill it in with a two-story . shopping mall? from sidewalk widenings to recessed sidewalks, to shopping arcades within buildings, to through-block circulation areas. This progression The developer was enthusiastic, Well, he should have been. For from street to interior culminated in the covered pedestrian area. Citifailure of the plaza, he was set on the path to reward. The audacity of corp's dazzling court was a prototype, and the city urged developers to ' the idea garnered support, including that of Community Board Five. follow suit with atriums and gallerias. l: But the planning commission was aghast, as were civic groups, and the New York would soon have been awash with atriums had not two i idea foundered. For years it remained a plaza in limbo. But a simpler [2441 In the matter of zoning bonuses and incentives, what you do not specify you do not get. CITI rhre Rise n d all of Incentive Zoning [245] In the late seventies matters came to a head. One after. the other, solution may now be tried: make the place attractive. The Project fo some very big buildings were started. The cumulative effect worried Public Spaces has drafted a plan that calls for, among other things people-especially where the buildings were to be cheek to jowl, as on food kiosks, lots of chairs and tables, extensive programming of musi Madison Avenue. And where would it end? The planning commission and events. iad been granting so many special dispensations and rule changes that Other cities have had similar problems. Cincinnati is one. I the two volumes of the zoning code had grown monstrously fat. Fountain Square it has the finest square in the country, and it has bee Civic groups were up in arms: park people, historic preservationrightly concerned over what happens to the square's surroundings. Fc architects, landscape architects. Newspapers and magazine arti$20. sts, spent a developer who planned a hotel-office complex, the city million clearing a site on the south flank of the square. In return the I, cles scolded the commission. IThe commission itselft berated the state ot developer was to provide a glass-enclosed public space as an indoor :Ni zoning. When a coalition of groups proposed a major study; a foundacounterpart. tion offered to help with a grant if the commission would tackle the What the city got was ten thousand square feet of nothing: no ; job. The commission accepted and in 1979 launched the Midtown benches, no chairs, no tables, no snack facilities, no amenities save I Zoning Study. displays at Christmas. The mayor voiced his displeasure. So did the As one of the people who had been beefing about the zoning, I Urban Design Review Board. "The most vapid interior space with , was put on the spot by the commission as a consultant. My task: to supposedly civic overtones I've ever seen in this country or else.- . evaluate the various incentive bonuses and the spaces they produced. where," said member David Niland. Which were working? Which should be kept? Strengthened? Dropped? The developer's people continued to thumb their noses. What As on the plaza study, I used time-lapse photography, observathey promised, they said, was an exciting place to walk through, not to tion, and simple head counting to check out the spaces. It was not sit in. Would guests of the Westin Hotel like to see riffraff sitting on difficult. The evidence was overwhelming. Most of the spaces were not benches? A group of civic leaders carted in some tables and chairs and ,?: working well-certainly not well enough to warrant the very generous staged a brown bag sit-in. The developer was unmoved. He would not subsidies given for them. Worse yet, in an ill-conceived effort to reduce put in seating. He still won't. "pedestrian congestion on the streets," the planners were bonusing To repeat: in matters of zoning incentives and bonuses, what you people away from the streets. do not specify, you do not get. And it better be in writing. Here are the principal spaces and what I found out about them: The most flagrant nose-thumbing in New York was done by ; Through-Block Circulation Areas: These were planner's spaces. apartment house developers. They were awarded bonuses for providThe idea was to reduce pedestrian congestion on the sidewalks by ing parklike public spaces at the base of their buildings, but they cusproviding spaces running through buildings. I checked all of such tomarily barred the public from using them. They even put up spikes spaces and found that most of the people using them were going into on the ledges so that people would not sit on them. the building. Remarkably few people used the passageways as a street In 1977, as a follow-through to the plaza legislation, the planning to shortcut through. They preferred the real street, and even in the commission strengthened the zoning to assure both public access and ,. coldest weather. In January, during a period when 250 people an hour retailing along the street frontage. Still developers thumbed their ? were using the Olympic Tower passageway some 4,500 people were noses. Around the corner from where I live a developer put up a using the parallel sidewalk of Fifth Avenue. building with dummy storefronts instead of the real stores required by As for the relieving of congestion, there was no lessening of the the zoning. He installed spikes on the ledges of the "park." The city flows on the side-street sidewalks. How could there have been? The has not so much as rapped his knuckles. through-block passages were not alternatives to the sidewalks, but The cases I have been discussing are ones where the developer ?t Short of descending on the building from a helicopter, one connectors. welshed. Most developers did not. With few exceptions, office building with connector without using the sidewalks. could not traverse developers provided the stipulated amenities. But those exceptions Networks: To promote networks of such corridors, Through-Block were so visible and they festered so long that people got the idea the proposed that where a lot ran between two streets, the the planners was to belief but the not, It was project. on every had being city was developer should provide a through-block passage and, where possible, have as much to do with the disenchantment over incentive zoning as line it up with any passages on the other side of the street. Such any other factor. passages would be both mandated and bonused. k)S ) ) CITY [246] The Rise and Fall of Incentive Zoning [247] And what happens when it rains? A surprising number of people There were some partial networks already. One lay in the long keep right on going. If it really starts to pour, they will veer inward to blocks between Fifth and Sixth avenues in midtown. Most were within gain cover; in a light drizzle, save for those who are going to go into office buildings of the 1920s and 1930s-two hundred feet deep, with the building, the majority will stick to the outer sidewalk. elevators and newsstands in the middle of the passage and, in some certainly these have the knowledeeable. it. Tn hnne linina ..... rt-ail One benefit arcaded sidewalks are supnosed to provide is a better *W.a… PI setting for retail shops and window shopping. Most arcaded sidewalks from north way the of most zag and zig can One been an amenity. do feature retailing and that is to the good. But there is one great Forty-second to Fifty-third Street and be under cover about two thirds drawback. The extra space recesses the shops away from the main of the time. Most of the traffic is highly local: few people ever traverse pedestrian stream. It is difficult to quantify the effect, but in walking or block a the whole route; most will be en route to destinations within by such places you will note that the shops lie at the edge of one's passages the blocks, crosstown the of so. Because of the unusual length peripheral vision. All you have to do, of course, is turn your head and serve handily as shortcuts. But in total, as with most off-street flows, B you'll see the shops. But not so many do so. Occasionally, you will see the number of people going through each passage will be small, avera passerby do a kind of double take and walk in toward a store to have there Were aging about 200 people per hour during off-peak hours. ,I: a look. The fact that it took a conscious decision is a measure of lost would there however, like, the and signage, better more connections, potential. When the shops are right next to the passersby, there are undoubtedly be stronger flows. The question is how much of a price c !li first takes-many of them. There is an analogy here to the entrance to should be paid for them. a park. When the entry is virtually part of the sidewalk, when it is easy builder a require to No price should be paid. It is entirely in order to turn into, impulse use is frequent. So with window shopping. The Why buildings. in through-block passages to provide through-block n best place for it is by the windows. bonus them to boot? The builder would be crazy not to provide such a. Shopping Arcades: Most of the city's shopping arcades were so passages. it was almost unfair to cite them as prototypes: bleak corridors poor Arcaded Sidewalks: Arcaded sidewalks rank high in the literature from nowhere to nowhere, and nothing much in between. But going of urban design and it is understandable that incentive zoning favored the arcade at its best. Combining through-block circuconsider let us the ones-along of successful examples many provides them. Europe s·· lation with retailing, it can produce a pedestrian amenity of strong Rue de Rivoli in Paris, for example, where the arcade embraces the drawing power. London's Burlington Arcade is the most cited examentire walkway between the buildings and the carriageway. The side- Is: ple; the two best in this country are the arcades of Cleveland and strip additional an form: walks bonused in New York are of a different Providence. parallel to the regular sidewalk but recessed within the building or :-· :·· These were set up as commercial ventures. They still are, and the covered with a cantilevered roof. Thanks to the arcaded portion, the 9:· discipline of the marketplace has been a reason for their amenity. They amount of space available for pedestrian movement is about doubled; have an excellent relationship with the street: high visibility, tightly and there is overhead cover against rain and snow. To spur developers scaled walkways, a strong sense of place-and all for sound economic Lincoln special a sidewalks, of arcaded sequences continuous build to reasons. Square zoning district offered floor-area -bonuses to developers of If they are economic, let developers build them. But no subsidy buildings along Broadway if they would provide arcaded sidewalks, 8; a: be given. If the figures do not work without one, there is probashould f and several did so. ?ii. wrong with the project, and the city would be better off something bly F People elsewhere. They did not work well. Nor have similar ones if it was not built. By bonusing off-street shopping, the city is tilting are stubborn. The path they follow is set by the regular sidewalk, and the scales against on-street retailing. if there are periodic widenings, they do not change course. As timeCovered Pedestrian Areas: For the planners, the highest form of lapse studies show, they persist along the original track, and they do so C ;: space was the atrium, or gallery, or galleria, or court, or, in interior heavy. even when the pedestrian flow is 9;: the zoning language, covered pedestrian area. The Citicorp atrium was Why shouldn't they? The pedestrians do not need the extra space, i: an important prototype. Just as the Seagram Building had helped and to use it they would have to detour. There is no incentive for that. shape the plaza zoning, Citicorp served as a kind of inventory of ameThe overhead cover keeps out the rain; it also keeps out the sun and inside spaces. It had a roof to the sky, several levels of shops nities for be to tend sidewalks arcaded the light of the sky, and as a consequence and lots of sitting and browsing areas, and it was well and restaurants, of true is this so, to say sacrilegious be may it While gloomy. and dark entertainment. It even had public rest rooms! Sevwith programmed some of the dark, medieval passages of Italian cities. O.;Owi - 6 *-. y3_- --- C - ____ f ;i. Thre Rise and Fall of Incentive Zoning CITY [248] eral other successful places came along: the Whitney Museum's sculpture garden in the Philip Morris Building; the garden and gallery of the new IBM Building. In another chapter I go into the pros and cons of internal spaces: c+I Ui* ~ ;n- 4r _-:r:-4- - a410UC VI pI1YVLkLUaUII, 11 UL IUhIULII, - 1-- I, VI ltUkl _tC r VAL, 1-·r - VJwLWCIs snag developed. Several members of Community Board #5, which had jurisdiction over midtown, objected to the park idea. They thought it would be too good a deal for developers. They objected to just about everything else being recommended-except our goals, ,hl;/-, t ,P.r .r nn rl'lr -rL... 1... .. rt . .Av,~.. A~..j wLVI Iu JVV j . ltl,111L 1UJL. UW1 LIe line. Wli support like this, it looked as if the whole package of proposals would fail to pass the city's Board of Estimate. To see to it that it would pass, then planning chairman John Zuccotti offered a compromise to Board #5. He would withdraw the urban park provision for further study and postpone any reintroduction to a later date. Board #5 accepted the compromise and resumed the fight against the proposals. Fortunately, this was the only real opposition and the Board of Estimate voted approval. Now, in 1982, it was that later date. The timing was fortuitous. A small park just like that envisioned in the proposal had been provided by the International Paper Company as part of a building-and-plaza renovation. The park had everything plus the kitchen sink: gourmet food kitchen, chairs, tables, umbrellas, fountains, trees, sun, jazz, and lots and lots of people enjoying it all. There could not have been a better demonstration of the benefits of such a space. -- Ln UJUiI spaces and suburban shopping malls. There is also the problem of success-setting in motion the destruction of the surroundings they so need as a foil. The question at hand, however, was not whether atriums could be made to work well. Obviously, some worked very well. The question was whether or not they should be bonused. I believed they should not be. The argument is not against atriums-or through-block areas, or arcaded sidewalks, or gallerias, as such. Here and there they can make sense, and if the voice of the marketplace tells developers they can make money from them, they will provide them. But should the provision be public policy? Whatever their merits, these spaces are an internalization of public space and a drain on the vitality of the street. This is not what planning should be about. The argument, then, is against paying developers to provide these spaces-against bonusing a hierarchy of spaces the denominator of which is that they are withdrawn from the street, and the ultimate success of which depends on withdrawing people from the street, as well. [249] 1:-- I ¥: ., l: ii" . 3' !,i Some spaces earned their way. The ost truly public were plazas, and a number of them were well used and enjoyed, particularly those In designed after the 1975 guidelines were laid down. It seemed in order i to keep the plaza bonus-better yet, to go a step further and get developers to create small urban parks. This was a born-again idea. When we were working on the 1975 plaza guidelines, we were uncomfortably aware that in some instances it would be better if developers did not provide plazas. As Sixth Avenue's string of plazas had demonstrated, the result could be a break in the continuity of the street wall and a surfeit of space. A smaller space '? better located would be much preferable. i Why not, someone suggested, give a bonus for just that-an offsite space? A developer with an avenue site could get his bonus if he ; would find a small site on a nearby side street, provide a PaleyGreenacre-type park, and maintain it. It would be a good deal for all concerned. The developer could transfer the unused air rights over the park to his building site, thereby getting his additional avenue space at side-street prices. The city would get a small park at the highest order :! of amenity, and without the burden of maintaining it. We were still congratulating ourselves on this surefire idea when a .i :., ii. i:: Save for those for the plaza and urban park, I recommended that all the bonuses be dropped. Where a basic public benefit was concerned, it should not have to have a bonus dangled for the providing of it. It should be mandated. If a building has entrances on two streets, a person ought to be able to walk through, and without a bonus having been given the developer for vouchsafing the connection. A lot of the bonused spaces are glorified lobby spaces. Developers and corporations have been quite willing to spend their money for impressive ones, and they should not have to be given incentives to boot. The same is true of stores at street level. This is vital for the blockfront, for the building's neighbors, for downtown in general, and building owners can make money by providing them. There should be no need to give them a bonus for doing so, The need is the other way around: to mandate those amenities that should be mandated-stores, glass you can see through, newsstands, rest rooms, snack facilities. And places to sit. Why pay developers not to put spikes on ledges? Or to build ledges that are not so high you cannot sit on them? In Renaissance Italy, buildings were required to make some obeisance to communal usefulness. We should ask as much. It would likely be given. Developers are a pragmatic lot. Once something gets on the books, that is that; they have other things to worry about than to refight old battles. During the 1975 hearings on Developers are a pragmatic lot. Once a requirement is on the books, that is that. They have other thing to worry about. Di. I4 t" i) ) ? [250] CITY tighter zoning guidelines for open spaces, there was developer testimony that such additional amenities as more trees could tip a man into bankruptcy. But in all the time since then, no developer has ever raised objections to the requirements for seating and trees. Indeed, acceptance of most of the stiffer requirements has been so ungrudging that one feels a bit like developers whose buildings have rented out faster than they expected. The price must have been too low. In their private strategy sessions, developers do not fret over exactions that are in the law. What they discuss is their fallback positions on optional items. What will they willingly give? What only as a last resort? Shall they hold out on that third escalator the planners want? Or throw it in early? Moral: what you do not ask for, you do not get. Ask. The Rise and Fall of Incentive Zoning i I; [251] zoning was back. The trouble was, the exceptions were for big buildings: City Spire, Saks tower addition, Coty-Rizzoli. Then there was the Coliseum project, exempt from any zoning at all since the city itself owned the site. It set the terms, too, and with an avarice unmatched by all but a few developers. 8(: :l:i i:: ; :·' ki· In 1982, the planning commission came through with a sweeping revision of midtown zoning. It asked a lot. It downzoned midtown, reducing floor-area ratios from a range of 18-21.6 to one of 15-18. On the West Side, where the planners wanted developers to go, ratios were left higher. lit. With two exceptions-those for plazas and urban parks-bonuses were dropped. The bonus for a plaza was reduced from an f.a.r. of 3 to ;i:1 an f.a.r. of 1. Leeway was left for atriums in special cases, and for i'':·· arcades in the theatre district. The planning commission got tougher about amenities. Instead of giving bonuses for them, it mandated them. Where, a building fronted on two side streets, for example, the developer was required to provide a through-block connection. Since it would be stupid of him not to, the commission decided it should not give him a bonus to boot. The commission mandated retail continuity along the street wall, with stores directly accessible from the street and with fronts of seethrough glass. The commission mandated more and bigger trees. Instead of the skimpy saplings so often planted, the zoning specified trees of a minimum caliper of four inches, in gratings flush to grade, and with at least two hundred cubic feet of soil Per tree. This meant that developers could not palm off little trees in tubs, which many liked to do so there would be more space underneath for cars. Now they had to dig. Finally, the commission said it was going to swear off negotiated zoning. Skeptics had heard this before and were sure the commission would revert to its old ways. But it was as good as its word. In the years just after the passage of the revised zoning, most building projects in midtown went through as-of-right, with no changes asked or given. But then, an exception here, an exception there, and negotiated i ;· s a But the planning commission deserves kudos. It saw that the zoning had gone awry and it took steps to set matters right. But a question remains. How was it that the zoning got so very awry? One school of thought holds that incentive zoning was a good idea that was flawed in execution. Up to a point this may be true, but there will be no ad hominem argument here. The planners involved have been of top calibre; indeed, they made the city's urban design program the outstanding one in the country. Though there have been changes in the cast over the years, the same problems have kept coming up, and they have come up in other cities, too. The basic flaw has been in the incentive zoning process. It was bound to go where it has. This is hindsight, to be sure, but there is a principle of some timelessness involved. If a standard is held up, and then those who held it up encourage a departure from that standard, a series of consequences is set in motion. The exceptions beget exceptions, and market pressures spiral up-pressures that confirm the trend and warp the judgment of those who should resist it. But there is a contrary way of looking at it. Incentive zoning, it could be said, was a bad idea, but it was good it was tried. For there are pluses to count. The zoning has created many open spaces in the core of the city that would not otherwise have been created. It has prompted a marked improvement in the provision of places to sit, and more trees to sit under. It has prompted the creation of indoor public spaces, several of them of outstanding amenity. The costs? The value to builders of extra floor space gained by bonuses has been huge-in the hundreds of millions of dollars. This of itself is not necessarily bad. What is far more important is what the public has been getting in return. That, unfortunately, has been too little. Some of the spaces have been well designed and well used; more have not, But the larger costs of incentive zoning have been in the loss of the most basic of amenities-sun and light. It is a loss that is rarely counted. The stock apologia is that the shadows are "redundant"that is, they fall in shadows already there, and if there are a few more to come, they aren't going to make any difference. But they will. Fifteen f.a.r. is no magic figure, but it does seem a critical threshold as far as sunlight is concerned. It is when buildings go beyond this -to 18 f.a.r. and above, to forty and fifty stories-that the shadows One school of thought holds that incentive zoning was a good idea flawed in execution. But the basic flaw has been in the process itself, If people who hold up standards then encourage departures from those standards, exceptions beget exceptions. [252] The Rise and Fall of Incentive Zoning CITY grow so big, and the abandonment of the old height and setback re. quirements insures that the darkening will be accentuated. As I take up in the chapter on sun and light, it is not only the loss of direct sunlight that hurts, but of secondary light. For all practical purpose most of the light in midtown New York after 3 P.M. is reflected light and it is the loss of this that is most keenly felt. The losses are palpable. One of the sights that never should be is Paley Park in the dark in midafternoon. Even at the summer solstice when the big buildings are in full sun, Paley is so dark the lights on th waterwall are turned on. Do the amenities that were bonused offset the loss of sun and light? It is hard to quantify the loss and assign it a value, but what we see in front of us indicates that there is no fair offset. As a matter of logic, could there be one? A particular amenity does not compensate for the effects of the extra bulk of a building. These effects and the amenity are independent of each other. No matter how pleasant an atrium might be for those who use it, it does not itself temper the downdrafts induced by the tower. It does not temper the shadows cast by it. By making the shadows possible, indeed, the bonus may do more harm to some people than it does good to others. And suppose it wasn't even a good atrium? The offset concept is a sloppy one-rather like robbing Peter to pay Paul, but without conceding the robbery. Another cost is the vitality of the street. In the name of freeing people from congestion on the sidewalks, planners have been bonusing them away from the sidewalks-to internal spaces that are public, but not quite public. It is a perverse kind of urban design, and the best thing about it is that in most cases it has not worked. It would be far worse for the city if it had. Another question remains. Eventually the commission saw what had to be done. But why did it take so long to get around to it? Research was not the problem. Answering the key questions was largely a matter of going out on the street and looking; and this could have been done anytime. On the matter of the arcaded sidewalks, for example, it took about two days' work to determine that they were not working and why. Calendar time, however, was something else again. That was measured in years-twelve in the case of the arcaded sidewalks. The problem is asking the questions. Some thirteen years elapsed after the plaza bonus was established before the commission got around to considering how the plazas were working out. The two days of work on the arcaded sidewalks could as easily have been done in 1972 as in 1982, and it would have been most helpful to the commission if it had been. [253] The time-lag problem is compounded by yet another kind of time lag. New York has been innovative in planning approaches, zoning especially, and other cities often follow its lead, sometimes borrowing not only the measure but the verbatim text of it. But not right away. They take their time too. So there are two time lags to add up, with the consequence that cities may adopt a New York measure just about the time New York is dropping it. Incentive zoning has had no self-correcting mechanism built into it. In planning in general, there has been no systematic effort to find out what has been working and what has not been. Nor is there train- .", j; ing or it in most scnools or planning and design. It s od that tis -N y i· should be so. Planning literature is so full of such terms as "evaluation," "monitoring," and "feedback" that one might assume they were imbedded in standard operating procedure. They are not. The Army their comptrollers, c has its inspector generals, municipal governments corporations their management consultants. But planning bodies lack such instruments. You can read through all of the tables of organizas: ; tion, zoning texts, and comprehensive plans without finding a provision or a budget line for so much as one person to go out onto the street and look. It is not because planners are uncurious or poor at observation. As individuals, some planners have a very keen eye for observation and they enjoy looking at the life of the place they are planning for. But it is extracurricular, on their own time. The busy work of planning no room for observation, most certainly not if it could be of an i has adversary nature. One could volunteer, of course. Conceivably, a staff o: man might go up and say, Boss, that idea you pushed through is really bombing. Conceivably. It is for want of sustained observation that the time lag between failure of an approach and recognition of it has been so awesomely :· :· long. Consider the major mistakes we have made in city planning and i. how long we clung to them. Did we have to wait for the dynamiting of the Pruitt-Igoe housing project in St. Louis to see that the design r approach was wrong? For years evidence had been mounting that colonies of high-rise towers were no way to house families. Did we have to endure the evisceration of our center cities? The destructive effects of urban renewal were long before our eyes. Some planners do go out and look. San Francisco's planners do a ·I: lot of walking and looking, and they have been assiduous in reexamining their zoning and development policies. Pittsburgh's planners studied how all the downtown spaces were being used, and they stiffened ii their requirements on the basis of what they saw. Here and there, undoubtedly, there might be a few more examples. i;: Often it is private groups that do the best observing. Some of it is i It is for want of observation that the time lag between failure of an approaci and recognition of it has been so awesomely long. Did we have to wait for tf dynamiting of PruittIgoe to see that the design approach was flawed? Did we have wait until our cities were eviscerated to question urban renewal? t [254] CITY quite professional: groups such as the Municipal Art Society of New York are forever putting an arm on architects and lawyers and various specialists to do work, and for free. But the laymen can be just as valuable. Being untutored in sophisticated planning analysis, they tend to ask simple questions and to do a lot of looking. Let me conclude with three examples close to home. One is the downzoning of the Upper East Side. Neighborhood groups believed that the moderate scale of the side streets should be given real nrotection. So did the planning commission. A downzoning, however, would require detailed study of some two hundred blocks if it was to stand up. At the moment the commission had neither the budget nor the staff people to tackle the job. Halina Rosenthal, President of the Friends of the Upper East Side Historic Districts, said her people would do the job themselves. She organized a corps of volunteer observers. Block by block, they carefully recorded the heights of buildings, current use, and other data. At the end of five months they presented the completed report to the planning commission. It responded in kind. Within a few months the commission downzoned the midblocks of most of the side streets of the Upper East Side. Henceforth, buildings could be no higher than the width of the right-of-way, or sixty feet-the same proportion, by the way, the French laid down for Paris avenues in the 1600s. Another example of citizen input is the case of the oversized spire. It came about because City Club president Sally Goodgold watched a softball game one day in Central Park. From the diamond she saw the cluster of towers going up by Carnegie Hall in a new perspective. One of the towers-City Spire-looked to her to be a bit higher than an existing building, the height of which she knew. And City Spire was not supposed to be that high. She mentioned the point to her fellow watchers. New York Magazine got wind of it and checked into the matter. Sure enough, the tower was too high-by twelve and a half feet. The city was shocked. Naughty: Naughty. It slapped the developer smartly on the wrist. He could keep the spire, but as penance he would have to build additional sp4ae for community dance groups to use. A similar case was the overbuilt tower at 108 East Ninety-sixth' Street. Genie Rice, head of the civic group CIVITAS, suspected that the developer was going to build it higher than the zoning allowed. Checking the official documents, she found that because of a misinterpretation of the zoning map the building was indeed going to go higher -by some twelve stories. The building department rescinded the permit. The developer appealed and proceeded to build the extra eight stories. CIVITAS was out for blood. The New York State Supreme he Rise and Fall of Incentive Zoning [2551 Court ruled that the stories would have to come down. Again the eveloper appealed, and the matter went to the appellate court. The ourt has not yet ruled. Whichever way, it is possible the developer ,ill end up equitably: heads he wins, tails he does not lose. These cases are too mixed up to yield a large moral. But they do eiterate a point. It is when civic groups and citizens become too supportive, too understanding, that planning and zoning go to hell. Maters don't get set right until they become impatient, angry, meddleome:' most important, ____ -go_ out and_ look. ___ _they - r -----, when