. Research Question 1. What is the perceived status of the implementation of the OMNHS
online enrollment system?
Table 1: Perceived Status of the Implementation of the OMNHS Online Enrollment
system
Category
Perceived
Status of the
Implementation
of the OMNHS
Online
Main Theme
Sub-theme
Significant Statements
It is very helpful for those students
who don’t have free time to go to
school to fill up the enrolment form. It
is easy
the Schools Division of Calapan
Cityto access. (P1)
Accessibility
It is helpful because given that we
are in isolation due to the pandemic,
it provided the means of connection
Effective
between the enrollment committee
Services
and the enrollees. (P3)
It is helpful, especially for students
like me who are far from school. I
don’t have to come personally. (P4)
Enrollment
The system is very user-friendly.
(P9)
The online system is easy to access.
(P10)
Data management/
Safety/ Protection
It is more accessible for us and also
we experience less hassle in a
transaction. (P11)
The needed information is wellmanaged on the enrollment form. It
has its own website which is why
students’ information is safe and will
not be disclosed to the public. (P1)
I think it is important in keeping us
safe from the possibility of infection
from the very recent virus. (P5)
There’s a lot of information we
provide in the online enrolment form
(P6)
Having the enrolment lessens the
risk of exposure to a lot of people,
especially with the risk of covid. (P9)
Convenience
It was easy for me to use the system
and I did not encounter any technical
problems. (P1)
It was easy for me to use it since the
choices were already given. (P4)
Being able to ensure my enrollment
into the school using just my
electronic device saved me and my
family a lot of time in contrast to
commuting to school and waiting for
hours to do the same thing. (P5)
It became very helpful at least in a
way that I won’t need to go outside
of my home to get enrolled in school.
(P6)
It was helpful for me because it is
easier rather than enrolling
physically. (P7)
The system is a lot easier and
convenient especially given our
situation where it is still very risky to
go out. (P8)
It gives easy access to those
students who live far away from
OMNHS. It saves them time
because they can just enroll online.
(P12)
Significance
Functionality
It was helpful because people don’t
need to go outside their houses to
enroll.
Information on enrollees and
students is effectively and
significantly available through the
enrolment system. (P2)
This includes a complete
management and tracking system
for student records. (P2)
Research Question 2. What issues and challenges are encountered by the system
users during the process of online enrollment?
Table 2: Issues and Challenges Encountered by the System Users during the
Process of the Online Enrollment
Category
Main Theme
Sub-theme
Significant Statements
I also experienced some
problems staying logged in due
to
an
unstable
internet
connection. (P4)
Issues and
Challenges
Systems
Encountered by
Problem
Slow internet
connection
the System
During the session, it was
smooth and great until I
encountered wifi connection
issues. (P6)
It experienced problems due to
slow internet connection. (P11)
Users during
the Process of
the Online
Web traffic
Enrollment
There’s a lot of web traffic when
using the portal of the school and
it was frustrating because no
matter how much we attempt to
refresh the site, it kept giving an
error in the system. (P3)
There were many other
students who were using the
same link resulting in the
website to slow down/ load or
error. (P6)
Poor gadget quality
Slow system
processing
I also had several issues, such
as technical difficulties, such as
slow internet connection, and
poor gadget quality. (P2)
I had encountered a number of
bugs and glitches that led me to
repeat the whole process of it.
The system was too slow. (P5)
I had to try doing it several times
before I could even submit my
form to the school website. (P6)
Lagging is common. When I
already submitted my enrollment
form, I tried to search for my
name in the list but my name was
nowhere to be found. (P8)
Sometimes it is difficult to open
the link and sometimes sit
disappears or does not work
because of the number of
students accessing the same
link. (P10)
User Factor
Lack of knowledge
of basic system
instructions
There are some technical
problems that we encountered
like the link won’t open and the
link is having some errors. (P12)
I was overthinking that I was not
able to provide everything that
was being asked. (P3)
Basic information of the students
were not accurate especially
those
information
with
typographical errors. (P9)
Poor vision
Lack of Basic
Typing Skills
It was kind of confusing to know
what to do next but once you get
the process it would be easy to
use. (P13)
As a person with impaired vision,
I encountered difficulties in
reading the options/ instructions.
(P1)
There was only one issue that I
encountered
and
that
is
mistyping
the
information
needed. (P7)
Research Question 3. In what ways could some aspects of the system be improved?
Table 3: Ways to Improve the Online System
Category
Main Theme
Sub-theme
Significant Statements
For me, the server should be
the Schools Division of Calapan City
General System
improved in order to have a
smooth online enrollment
process. (P2)
Speed enhancement
Upgrade
The speed of processing of
data should be improved
because I experienced some
technical problems. (P4)
Ways to
Improve
The application that is used for
online enrollment should be
improved. Many can’t open the
link sometimes even with a
good internet connection. (P10)
the Online
System
Layout enhancement
The layout can be improved
because a lot is expected from
a school like OMNHS. (P3)
Features Upgrade
Editing capability option
Font enlargement
Make the GUI much more
easier to look at for a better
experience (P13)
The aspect of the system that
can be improved is the “editing”
capability of the admin/
authorized personnel when
there is an error in the
submitted information. The
system only allowed to submit
once with the students LRN.
When there was an error in that
submitted information, there is
no option to edit/ modify. (P9)
For me, fonts should be made
larger so that the texts can be
read easily by the students/
parents who will fill out the
form. (P1)
Provision of more dropdown choices
Provision of filter option
for every information field
Addition of menu bar and
user instructions/ guide
Optimization of browser
Functionality
Efficiency
Upgrade
Offline Mode Usability
Sometimes I cannot find my
name in the list. Perhaps, there
should be a better drop-down
list available. (P7)
I think the feature that could be
improved is the filter for every
information field. There should
be required characters for
every field of information. (P9)
There should be a menu bar
where we can esily find and
search for our name or
information. (P12)
We should include instructions
about the process of enrolling.
(P13)
I do think that there would be a
more efficient platform if they
would use applications in order
to lessen the bugs just like what
an optimized browser brings.
(P5)
There should be a different link
for every batch of students so
that website failures or
connection problem could be
avoided. (P6)
There was nothing frustrating
about the system. I filled in the
information required and I was
done instantly. (P5)
It would be to have a more
secured website where lagging
could occur less. (P8)
Provision of offline
enrollment option would be
helpful. (P2)
This type of process can only
be used if you have a wifi
connection. Not everyone
has the capacity to have
that. (P6)