SAFETY LEADERSHIP AND MANAGEMENT-1 Lesson 1: Duties, rights and responsibilities of safety professionals WEEK 1 About Modules Welcome to «safety leadership and management» lesson. This lesson; you will learn duties, rights and responsibilities of safety professionals and how to promote and protect workers health and safety; the importance of safety leaders and strong safety management systems. Now let's start with our first lesson. WEEK 1 Content In this lesson we will learn the following; • What are the OHS Management System Benefits • The New Structure of OHS Management System According to ISO 45001 • The Role of Leadership and Commitment on OHSMS • What are the Responsibilities of OHSMS for all Levels? • The Role of Participation of Workers • The Importance of Communication and Consultation • Visible leadership for OHS Management • 7 Best Practices for Leaders • Safety Governance • 5 Stages of Safety Governance • Summary WEEK 1 What is OH&S Management System? An organization is responsible for the occupational health and safety of workers and others who can be affected by its activities. This responsibility includes promoting and protecting their physical and mental health. OH&S management system is intended to enable an organization to provide safe and healthy workplaces, prevent work-related injury and ill health, and continually improve its OH&S performance. WEEK 1 The Benefits of OHS Management System • The benefits derived from better OHS management performance include: – increased safety awareness among personnel – a systematic approach to identifying and controlling OHS risks – efficient project performance, improved employee participation, satisfaction and morale – competitive advantage and improved corporate standing – improved relationships between stakeholders, such as clients, contractors, subcontractors, consultants, suppliers, employees and unions. WEEK 1 OHS Management System StructureNew Approach by ISO 45001 The numbers given in brackets refer to the clause numbers in this IS WEEK 1 Leadership and Commitment The definition of top management : person or group of people who directs and controls an organization at the highest level. WEEK 1 Leadership and Commitment • Top management shall demonstrate leadership and commitment with respect to the OH&S management system by: – taking overall responsibility and accountability for the prevention of work-related injury and ill health as well as the provision of safe and healthy workplaces and activities; – ensuring that the OH&S policy and related OH&S objectives are established and are compatible with the strategic direction of the organization; – ensuring the integration of the OH&S management system requirements into the organization’s business processes; Leadership and Commitment – ensuring that the resources needed to establish, implement, maintain and improve the OH&S management system are available; – communicating the importance of effective OH&S management and of conforming to the OH&S; – ensuring that the OH&S management system achieves its intended outcome(s); – directing and supporting persons to contribute to the effectiveness of the OH&S management system; – ensuring and promoting continual improvement; – supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility; Leadership and Commitment – developing, leading and promoting a culture in the organization that supports the intended outcomes of the OH&S management system; – protecting workers from reprisals when reporting incidents, hazards, risks and opportunities; – ensuring the organization establishes and implements a process(es) for consultation and participation of workers; – supporting the establishment and functioning of health and safety committees. WEEK 1 Organizational Rules and Authorities • Top management shall ensure that the responsibilities and authorities for relevant roles within the OH&S management system are assigned and communicated at all levels within the organization and maintained as documented information. • Workers at each level of the organization shall assume responsibility for those aspects of OH&S management system over which they have control. • Top management shall assign the responsibility and authority for: – ensuring that the OH&S management system conforms to the requirements of this document; – reporting on the performance of the OH&S management system to top management. WEEK 1 Responsibilities concerning OHS Managers are accountable for implementing legislations concerning health and safety, health and safety is the joint responsibility of management and workers, with each individual having specific responsibilities. What are individual responsibilities? • Health and safety responsibility is not just an extra part of an employee's job but an integral, full-time component of each individual's responsibilities. • Responsibility and authority can be delegated to subordinates. It is important to note that, while some responsibilities can be delegated, managers remain accountable for seeing that they are carried out. • Individual responsibilities apply to every employee in the workplace. When a safety coordinator or committee has been appointed, it is best to spell out his/her/their responsibilities as well. All employees will then know exactly what is expected of each individual in health and safety terms. WEEK 1 Responsibilities concerning OHS Responsibilities of safety coordinators/safety managers: • attending health and safety committee meetings as a resource person • to advise all employees on health and safety matters • coordinating interdepartmental health and safety activities • collecting and analyzing health and safety statistics • conducting research on special problems • organizing health and safety training for employees when necessary. Employee responsibilities: • Participation in joint health and safety committees. • Following safe work procedures • Reporting unsafe acts and conditions, injury or illness immediately, which can be avoided by proper use of personal protective equipment. WEEK 1 Responsibilities concerning OHS Management responsibilities: • Promoting health and safety awareness through training workers on health and safety regulations. • Regular inspection of the workplace, correcting unsafe work practices and conditions • Reporting and investigating all accidents or incidents so as to minimize or eliminate hazards. • Supporting everyday health and safety activities such as ensuring personal protective equipment is available • Provision of medical and first aid facilities. • Monitoring and evaluating occupational health and safety WEEK 1 Responsibilities concerning OHS Activities that might be implemented by a Health and Safety Committee (or coordinator) • participate in development and implementation of programs to protect the employees safety and health, • deal with employee complaints and suggestions concerning safety and health, • ensure the maintenance and monitoring of injury and work hazard records, • monitor and follow-up hazard reports and recommend action, • set up and promote programs to improve employee training and education, • participate in all safety and health inquiries and investigations, • consult with professional and technical experts, • participate in resolving workplace refusals, • make recommendations to management for accident prevention and safety program activities, and • monitor effectiveness of safety programs and procedures. Consultation and Participation of Workers • • The organization shall establish, implement and maintain a process(es) for consultation and participation of workers at all applicable levels and functions, and, where they exist, workers’ representatives, in the development, planning, implementation, performance evaluation and actions for improvement of the OH&S management system. The organization shall: – provide mechanisms, time, training and resources necessary for consultation and participation; – Worker representation can be a mechanism for consultation and participation. WEEK 1 Consultation and Participation of Workers • • • Obstacles and barriers can include failure to respond to worker inputs or suggestions, language or literacy barriers, reprisals or threats of reprisals and policies or practices that discourage or penalize worker participation. Emphasizing the consultation and participation of non-managerial workers is intended to apply to persons carrying out the work activities, but is not intended to exclude, for example, managers who are impacted by work activities or other factors in the organization. It is recognized that the provision of training at no cost to workers and the provision of training during working hours, where possible, can remove significant barriers to worker participation. WEEK 1 Participation of Workers • Nobody wants accidents to happen and to prevent accidents a workplace doesn’t have to be turned upside down. • It doesn’t necessarily need to cost a lot of money or require a large commitment of resources. • An organisation needs only to apply recognized preventive principles, and at all times the demonstration from management of personal concern for employee safety and health as the priority in the workplace. • If the workplace management is not interested in preventing employee injury and illness, nobody else is likely to be. • The preparation of a Occupational Health and Safety Plan allows management to formally present its commitment to its employees and to provide concrete strategies to achieve health and safety for all staff. WEEK 1 Participation of Workers • Involvement of all staff in planning and carrying out health and safety activities developed to achieve the goal and objectives of workplace health and safety program will help to ensure its effectiveness. • Sharing of responsibility between management and employees will help to ensure that health and safety are considered in all aspects of the work. • A plan for prevention of accidents and injuries is important but workers exposed to poor work procedures such as improper use of computers (broken chairs, inadequate light, cables etc.) may suffer poor health in conjunction with routine work as well as by accident. The extent of the exposure or of the harm that may result may not be realised without a regular and detailed analysis of hazards in the workplace as part of an Occupational Health and Safety Plan (OHS Plan). The effect may not appear immediately, but it may be fatal in the long run. WEEK 1 Participation of Workers • A plan that includes prevention of these “health hazard exposures” as well as accidents and considers the specific risks within individual workplaces is needed. • Each workplace is different. A small business in which the primary hazards may be equipment, toxic materials and precise work procedures will have different preventive strategies to a social welfare or health care Organisation, in which work procedures with clients may be less clearly defined and the stresses involved in “helping” professional become more relevant. WEEK 1 Why is communication and consultation important? • Workforce participation in planning and managing OHS improvements is an effective means of tapping into the knowledge of employees and service providers about their activities and the ways in which OHS management and performance can be improved. • Organisations must consult with their employees and service providers to enable them to contribute to decisions that may impact on health and safety at work. WEEK 1 Communication and consultation are important to make sure employees and service providers share information, are provided with information about, and have input into, decisions relating to: hazards associated with their work OHS risks they may be exposed to measures to eliminate or minimise that exposure the work site arrangements for the management of OHS • the procedure for reporting hazards to management. • • • • WEEK 1 Exhibiting Visible Leadership for Safe Workplace • Encouraging the management team (from the most senior down) to exhibit visible leadership commitment to a safe workplace. • Leaders, while limited in their ability to enact the particulars of day-to-day work, make decisions about resources and organizational direction - and impact the culture and climate in which safety activities must occur. WEEK 1 7 Best Practices for Leaders • Vision - The effective leader is able to "see" what safety excellence would look like and conveys that vision in a compelling way throughout the organization. This leader acts in a way that communicates high personal standards in safety, helps others question and rethink their assumptions about safety, and describes a compelling picture of what the future can be. WEEK 1 7 Best Practices for Leaders • Credibility - The effective leader fosters a high level of trust in his or her peers and reports. This leader is willing to admit mistakes with others, advocate for direct reports and the interests of the group, and giving honest information about safety even it if is not well received. WEEK 1 7 Best Practices for Leaders • Collaboration - The effective leader works well with other people, promotes cooperation and collaboration in safety, actively seeks input from people on issues that affect them, and encourages others to implement their decisions and solutions for improving safety. WEEK 1 7 Best Practices for Leaders • Communication - The effective leader is a great communicator. He or she encourages people to give honest and complete information about safety even if the information is unfavorable. This leader keeps people informed about the big picture in safety, and communicates frequently and effectively up, down, and across the organization. WEEK 1 7 Best Practices for Leaders • Action-Orientation - The effective leader is proactive rather than reactive in addressing safety issues. This leader gives timely, considered responses for safety concerns, demonstrates a sense of personal urgency and energy to achieve safety results, and demonstrates a performance- driven focus by delivering results with speed and excellence. WEEK 1 7 Best Practices for Leaders • Accountability - He or she gives people a fair appraisal of the efforts and results in safety, clearly communicates people's roles in the safety effort, and fosters the sense that every person is responsible for the level of safety in their organizational unit. WEEK 1 Safety Governance Safety Governance Pathway to enable organisations to identify the maturity of their safety governance frameworks. By identifying where an organisation sits on the pathway, it enables insights to be gained into how directors and senior executives can progressively and effectively improve safety governance in the organisations they govern and lead. Safety governance as the relationship between boards and senior executives in the safety leadership of an organisation. It provides: • The structure for setting the vision and commitment to health and safety • Agreement on how health and safety objectives will be met • The framework for monitoring performance • A means for ensuring legal obligations are met. WEEK 1 Five Stages of Safety Governance Transactional Compliant Focused Pro-active Integrated WEEK 1 Five Stages of Safety Governance ü Transactional Boards at the transactional stage of health and safety governance generally only get engaged after there has been an incident and tend not to make disclosures about performance in their annual reports. These are the least effective boards when it comes to health and safety, because they view it as a management responsibility. WEEK 1 Five Stages of Safety Governance ü Compliant Many boards react to new legislation by focusing on compliance. They are aware of their legal duties and try to ensure basic health and safety reporting, often focusing on lag indicators. Health and safety might be referred to in annual reports very briefly. But overall, legal compliance is the main driver, rather than a desire to understand the importance of safety leadership and its impact on safety culture. WEEK 1 Five Stages of Safety Governance ü Focused Once a compliance framework for safety is in place, boards often focus on going beyond mere legal compliance. Health and safety might be included in the board charter, a vision and targets might be set, and lead indicators introduced. Often safety systems and processes are disclosed in annual reports. WEEK 1 Five Stages of Safety Governance ü Pro-active Boards comfortable with their role in safety leadership become more pro-active. They might seek greater health and safety performance from their executive teams and establish health and safety sub-committees. The Chair often makes a personal commitment to health and safety in the annual report, and public disclosures might include both lag and lead indicators. WEEK 1 Five Stages of Safety Governance ü Integrated By this stage, the link between high health and safety performance and business excellence is understood and accepted by the board and senior executives. Clear statements about the board’s role in safety are made in annual reports. Safety-related disclosures – good and bad – are honest and transparent. These are the hallmarks of the most effective safety governance frameworks, where boards ensure health and safety is completely integrated with operations. WEEK 1