GREETING AND SEATING A GUEST (Sample Phraseology) FS Guest FS Guest FS Guest FS FS Guest FS Guest FS Guest FS Guest FS Guest FS Guest FS Guest FS Good evening Ma’am/Sir, Welcome to Simon’s Restaurant, I’m ____________ and I will be your food server for this evening. Are you having any reservation? : None. : May I suggest a nice table for you, Ma’am / Sir? : Yes, please. : Ma’am/Sir, which would you prefer, smoking or non-smoking area? : Non-smoking, of course. : This way please. : Is this table alright for you, Ma’am / Sir? : Yes. : Are you comfortable with your seat Ma’am/Sir? : Yes. : Ma’am/Sir, can I place a table napkin on your lap? : Sure. : For your water, Ma’am/Sir, with or without ice? : Without ice please. The food server will serve water to the guest : Ma’am / Sir, your menu please. : Thank you Tell the guests about the specials : Today we have a special set menu Chef’s Special May I recommend to you the Chef Special? : That sounds good. I'll have that. : Is that all Ma’am/Sir? : Yes, thank you. : Alright Sir/Ma’am, please wait for a while as we prepare your order. :