PREPARE CLIENT LEARNING OUTCOME NO. 1.2 THIS UNIT COVER THE SKILLS AND KNOWLEDGE REQUIRED TO PREPARE CLIENTS FOR A RANGE OF SALON SERVICES. THIS UNIT OF COMPETENCY MAY APPLY TO A RANGE OF ROLES IN THE WORKPLACE ASSESSMENT CRITERIA: Client is assisted in accordance with salon procedures. Built of the client is assessed to determine appropriate size of drapery to be used. Appropriate clothing is provided according to the desired type of service, size and built of the client. Client is advised to remove jewelries and accessories. Greet your client with a smile Conduct Client Consultation Question? When do you conduct client consultation? Answer: Conduct prior to service Complete Client Record: • Health Record • Service and Product Record Conduct Hair and scalp analysis: Discuss the ff: • • • • • Client’s general health Hair and scalp condition Lifestyle and needs Services available Refer any applicable disorders to a physician • Identify clients need • Recommendation of products • Show the Menu • Services Offered • Ask your client’s preference Two parts of consultation • Analysis • Recommendation Focus on client Look directly at client when speaking Support your recommendation with FOR MANICURE AND PEDICURE facts and information Be friendly and helpful ASK CLIENT TO REMOVE JEWELRY PREPARE THE CLIENT FOR DRAPING PROCEED WITH DRAPING PROCEDURE DRAPING What is the purpose of Draping? DRAPING PROCEDURE • THE DRAPE SERVES TO PROTECT THE CLIENT FROM INFECTIOUS AND CONTAGIOUS DISEASE, AND PROTECT THE CLIENTS CLOTHING COMFORT AND PROTECTION OF THE CLIENT MUST ALWAYS BE CONSIDERED DURING COSMETOLOGY SERVICES THE FOLLOWING INSTRUCTIONS ARE IMPORTANT BEFORE DRAPING A CLIENT FOR ANY TYPE OF SERVICE • PREPARE MATERIALS AND SUPPLIES FOR THE SERVICE • SANITIZE HANDS • ASK THE CLIENT TO REMOVE ALL NECK AND HAIR JEWELRY AND STORE IT AWAY • REMOVE OBJECTS FROM THE CLIENT’S HAIR • TURN THE CLIENT’S COLLAR TO THE INSIDE • PROCEED WITH THE APPROPRIATE DRAPING METHOD DRAPING PROCEDURE SEAT THE CLIENT COMFORTABLY. TUCK IN THE COLLAR TO SURE THAT IT WILL NOT WRINKLE. PLACE THE NECK STRIP OR TOWEL THE AROUND PATRON’S NECK. ADJUST THE CAPE OVER THE NECK STRIP OR TOWEL. FOLD NECK STRIP OR TOWEL AROUND PATRON’S NECK. ADJUST THE CAPE OVER NECK THE STRIP OR TOWEL. FOLD THE NECK STRIP OR TOWEL OVER THE CAPE. PURPOSE OF NECK STRIP A neck strip or towel are used for sanitary reasons, to prevent contact of the cape with the client's skin DRAPING FOR WET HAIR SERVICES • TOWEL – DRAPE – TOWEL – PLASTIC DRAPE IS USED • DRAPE FOR HAIRCUT – NYLON DRAPE IS USED – A NECK STRIP IS USED FOR A HAIRCUT – THIS ALLOWS THE HAIR TO FALL NATURALLY WITHOUT OBSTRUCTION DRAPING FOR CHEMICAL SERVICES DRAPE FOR DRY HAIR SERVICES • NECK STRIP – NYLON DRAPE – BRUSHING & THERMAL SERVICES • NECK STRIP – COMB OUT CAPE – STYLING OF HAIR CONCLUSION • • THE MAIN PURPOSE OF DRAPING IS TO PROTECT THE CLIENT FROM DISEASE AND TO PROTECT THEIR CLOTHING THREE TYPES OF DRAPES : – WET SERVICE – CHEMICAL SERVICE – DRY SERVICE