PURPOSIVE COMMUNICATION MAIN TOPIC 123, 38, 42 SUB TOPIC 150, 63, 51 SUB TOPIC 223, 126, 108 QUESTIONS 255, 218, 185 1 PURPOSIVE COMMUNICATION PURPOSIVE COMMUNICATION is about writing, speaking and presenting to different audiences and for various purposes. MESSAGE • topic/ information NOISE • disturbing factor CHANNEL • medium/ tool SETTING • time/ place NATURE OF COMMUNICATION A process of exchanging ideas between two or more persons. The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior. COMMUNICATION RECIPROCAL because we cannot separate communicators into sender and receiver. PROCESS because it keeps on “evolving and changing”. involves creating and sharing of meaning. PROCESS OF COMMUNICATION ARISTOTLE’S MODEL OF COMMUNICATION Effect OCCASION Speech Audience BERLOS’S SMCR MODEL OF COMMUNICATION Source Message Channel Receiver DECODES ENCODES COMMUNICA -TION SKILLS CONTENT HEARING COMMUNICA -TION SKILLS ATTITUDE ELEMENTS TOUCHING ATTITUDE KNOWLEDGE TREATMENT SEEING KNOWLEDGE SOCIAL SYSTEM STRUCTURE SMELL -ING SOCIAL SYSTEM CULTURE CODE TASTING CULTURE SIX BASIC ELEMENTS OF COMMUNICATION SENDER / RECEIVER • persons NON-VERBAL COMMUNICATION is a form of sharing insights and ideas, information, experiences etc. without the use of words. Most of the time verbal communication is supported by non-verbal communication to better portray the meanings a speaker would like to share. TYPES OF NON-VERBAL COMMUNICATION BODY MOVEMENTS / BODY KINETICS they come in the following categories: a. Emblems – these are body movements which have direct translation into words. o Ex. Thumbs up b. Illustrators – these are used to accent, emphasize or reinforce words. o Ex. Pointing fingers when giving direction VARIOUS MODEL OF COMMUNICATION Speaker VERBAL AND NON-VERBAL COMMUNICATION FEEDBACK • reaction/ response c. Regulators – these are signs showing control at the back and forth natures of speaking and listening. o Ex. head nods, hand gestures, shifts in posture during interaction d. Display of Feelings – a person’s face or body movements may convey how intense his emotions are. o Ex. Tight hug signify an intimate relationship e. Adaptors – these are non-verbal ways used in adapting to the communication situation. o Ex. A woman visited a friend’s house and when she was there, she started picking up scattered things on the floor. She implied that her friend could hardly clean her house PARALANGUAGE refers to the ways of saying something. It includes the characteristics as: a. Rate – speed of speaking c. Volume – loudness b. Pitch – highness/ lowness of tone d. Quality – pleasing/ unpleasing sound BODY TYPES can also communicate a message a. Ectomorphs (thin people) b. Endomorphs (fat people) c. Mesomorphs (athletic people) ATTRACTIVENESS can get positive response than those who are perceived not to be attractive. Physical attributes of a person may mean something to the people around her. BODY ADORNMENT involves form of clothing, make up, jewelry and hairstyle o Ex. An applicant who is dressed appropriately might likewise be hired than those who are not. SPACE AND DISTANCE/ PROXEMICS It concerns the way a person uses the space around him as well as the distance where he stands. It may be explained through the following: a. Intimate Distance b. Personal Distance c. Social Distance d. Public Distance TOUCH the kind of touch used in communication reflects meaning about the relationship between the sender and the receiver. The more intense the relationship, the more frequent and more intimate the touch CHRONEMICS Role pf time in communication. There are two kinds of people based on time; a. Punctual b. Late 2 PRINCIPLES AND CHARACTERISTICS OF COMMUNICATION 1. COMMUNICATION IS SCHEMATA-DRIVEN It begins with yourself, you begin with what you have already stocked in your brain or with what you have already known or understood about the subject matter of the communication act. Transmitted messages become understandable or meaningful because of your innate or old knowledge about the messages. 2. COMMUNICATION IS AN INTERPRETATIVE ACT It was called interpretative act because the role of the receiver or listener is just to interpret, infer, or guess the meaning of things appealing to his sense of hearing. 3. COMMUNICATION DOES NOT GUARANTEE A DIRECT OR AUTOMATIC LINK BETWEEN TWO MINDS of the communication setting like time, place, topic, occasion, purpose, and manner of communication. 9. COMMUNICATION PROGRESSIVE IS DEVELOPMENTAL OR To communicate ideas is to go through the different stages of language learning that begins from birth to elementary, high school, and college levels. It is not a one-time learning towards communicative competence. 10. COMMUNICATION IS A PROCESS Several stages of communication take place when people exchange or share ideas with one another. 11. COMMUNICATION IS ETHICAL Any communication event is expected to apply rules, values, and beliefs agreed upon by societal members. These forms of knowledge become meaningful only to others when you initiate communication with them. 12. COMMUNICATION IS INFLUENCED BY MEDIA AND TECHNOLOGY 4. COMMUNICATION IS ACITIVE, POWERFUL OR FORCEFUL This period is characterized by an instant global exchange of knowledge, services and technology. Communication is said to be active because messages have varied effects on all participants in any communicative event, it engaged speakers and listeners in action of giving and receiving information. Communication is powerful and forceful for it elicit different meanings or reactions, these messages are prone to changes. Nothing remains permanent or fixed in the world of communication. 5. COMMUNICATION IS SYMBOLIC Symbols, signs, or marks like letters, words, sentences, graphs, pictures and other concrete objects represent or stand for ideas that you intend to convey verbally. 6. COMMUNICATION ALWAYS RESULTS IN SOMETHING It refers to two or more persons participate in any communicative act. The first, expresses or sends a message; the second, responds or reacts to the message. 7. COMMUNICATION IS IRREVERSIBLE You are free to talk and talk about anything under the sun. But once you utter something, the things you have said remains as it is –susceptible to different interpretations or meanings. 8. COMMUNICATION IS CONTEXTUAL An exchange of views, ideas, or feelings doesn’t only involve the sender and the receiver, but also other aspects 1 o Americans o Japanese PREPARING TO COMMUNICATE ACROSS CULTURES PRE-ASSESMENT: TRUE OR FALSE 1. I enjoy communicating with persons who don’t like me as much as with persons who do. 2. I am equally sensitive to the concerns of all groups in our multicultural society. Too much eye contact is deemed intrusive among Asian cultures. Arabs maintain direct eye contact with those they interact with for prolonged periods. 5. Individualism/ Group Cohesion o Americans 3. I can tell when persons from other cultures do not understand me or are confused by my actions. 4. I do not fear interacting with persons from minority groups any more than I fear interacting with persons from the dominant culture. o Asian/Native Americans 6. Persons from other cultures who don’t actively participate in a conversation, dialogue, or debate with others may act that way because of their culture’s rules. 7. How I handle disagreements with persons from other cultures depends on the situation and the culture (s) they are from. 8. My culture is not superior to other cultures. 9. I am knowledgeable of how to behave with persons of different cultures. Accommodation Assimilation Co-cultures Collectivistic Culture Cultural Imperialism Cultural Pluralism Cultural Relativism Culturally confused Culture Diversity Ethnocentrism Globalization High-context Communication 10. I respect the communication rules of cultures other than my own. 3 THE COST OF CULTURAL IGNORANCE HOW DOES IT AFFECT COMMUNICATION? 1. Showing the sole of a shoe/ Crossing of legs o United State / Europe o Muslim culture / Korea OK NOT OK 2. Eye blink rate o North Americans o Taiwanese OK NOT OK 3. Business Card o Japanese o Americans 4. Eye contact extension of a person business formality/ convenience personal achievement and individualism emphasis on group KEY TERMS: 5. Persons from other cultures have a right to be angry at members of my culture. 2 OK NOT OK Individualistic Cultures Intercultural Communication Interethnic Communication International Communication Intracultural Communication Interracial Communication Low-context Communication Multiculturalism WRITING A REFLECTION PAPER REACTION OR REFLECTION OR CRITQUE PAPER An analysis and an evaluation of the material presented More than a simple summary Includes opinion or reaction to the material THIS MAY TAKE VARIETY OF FORMS: • • • • You may compare work to other related material You may come up with ways to improve the work You may express what you learned You may concur with the work or argue against the work GUIDELINES IN WIRITNG A REACTION PAPER Pull yourself together on what you have just experienced. Come up with a thesis statement. Come up with what reaction you want to put down on paper Decide on your organization and draft your reaction paper. PARTS OF A REACTION PAPER INTRODUCTION o EX. (1) In an article written on April 21, 2012 entitled “The Flight from Conversation” by Sherry Turkle, she noted that people nowadays are dominated by one of the most used channels in communication-technology. The text was extracted from her talk in TED, a YouTube channel that showcases educational and substantial insights on various topics or issues that concern each one of us. She has cited numerous valid points and examples to strengthen her claims. And, I was convinced. How does this really impact communication? Let me discuss my insights further. BODY o EX. (2) With technology and various inventions in it, we become the targets of everything it can offer. One is the different social networking sites that can be downloaded in play stores of your mobile phones. Mobile communications app was designed to make us more connected to other people such as our family, relatives, loved ones, friends, classmates, acquaintances or even strangers. However, on the flip side, they also detach us from them. Yes, we may FEEL connected but the real essence of conversation eventually becomes absent. Our seemingly little devices become bigger as they are dominating our values, our decisions, our ways of life. They control us. No, we let them control us. How is it possible? Simply because we, humans, have become so dependent on technology because of convenience. (3) It seems to be difficult for people nowadays to get away from that attachment to technology. A group of teenagers sharing thoughts about K-dramas during a reunion, few members of Faculty texting, chatting, or posting stuffs in social networking sites during a meeting, and a friend who multitasks during a casual conversation for instance are only some of many prevalent existing indications of my claim. I don’t say these must not be done because it’s inevitable. We cannot deny that. Hence, in achieving an effective communication, eye contact is essential as it makes the process more personal, realistic, intentional, and convincing. Hence, one must always observe and practice this in any communicative situation regardless of his disinterest. That is why your friend looks at you while listening when he is obviously busy texting someone else. That is also why some maintain eye contact to a speaker while hiding their gadgets on their laps during a corporate meeting. On a positive note, it signifies respect. (4) Indeed, the more we desire to be connected with other people, the more that we get separated from them, or worse, from those people whom we value most. Nowadays, children are left home by their parents who have to work away to give them better future. It is through mobile communication apps that they see and talk to each other virtually. But for those children who are fortunate to have their parents with them at home before or after work, they could also be recipients of such implication. Seeing them hold their phones while having a breakfast or dinner makes or triggers them to be rather ALONE or ISOLATED. It is the same on being on a date or a relationship with someone who spends most of his time on his phone than focusing on you. You’d rather be SINGLE and alone, right? (5) I have come to the point of secluding myself from thousands of friends online. Just so you know, I used to be the type of person who preferred to be alone, in solitude. Then I felt the need of companionship from other people through online, and eventually make friends in person. Initially, it went well and felt great. But as time went on, I began to experience that sense of being alone together until it became unrealistic, odd, and time-wasting for me. I had to unfriend almost 90% of them, leaving my family, relatives, and few friends on the list. There I saw and realized that I missed these people, these important persons whom I didn’t pay attention to when I had thousand “online” friends on my feeds. (6) Now that younger generations are exposed to technology; they are most likely to adapt to this trend. Instead of making friends with neighborhood, they would rather sit; play on their computers or phones while establishing connection with bigger community outside. They are deprived from making real conversations. They do not develop actual communication skills. They are masked, hidden, and are unknown. Well some of you might prefer that because it is much safer and convenient. You have the power to edit or remove your posts, organize your message before it is sent. Ultimately, you present the ideal you, the kind of person you want to be perceived by other people. Isn’t that becoming untrue to yourself? Isn’t it becoming not you anymore? You can think of what you will say thoroughly unlike with actual conversation. You have no control. You may commit mistakes and realize eventually that you must have not said that. (7) “I’d rather text than talk.” We hear this often. In fact, most of us are guilty on this. Why? It saves time and money. “I can just text him or her anyway.” What matters is my message being delivered. But for some, effort matters. Our effort of personally seeing or reaching them and make a conversation is preferable. They value personal-human relationship. And I must agree on this. I don’t wish to see humankind being replaced by technology in the future as companions. But again, with the advent of technology and innovative minds of humans themselves, it is possible. When a person starts to feel he doesn’t have someone to talk to anymore because everyone is busy attaching themselves online, he will be tempted by machines that offer companionship. “People will expect more technology, less from one another.” And so everyone is totally engaged, active, and becomes “onliners”. What’s left in reality? NONE. And this, I find, is disturbing. CONCLUSION o EX. (8) I mentioned solitude in the beginning of my paper. Maybe, this word offers you negative impression. But let me tell you that it can be a good thing. It can be a good, or maybe the best resort to avoid the negative implications discussed here. It is not too late. When we want to refresh everything in our life and start anew, we leave. When one’s heart gets broken, he leaves. He finds himself ALONE. Each of us has the capacity for solitude. This is when one decides to separate and gather himself. This is when we can find ourselves, reach out to other people and begin to establish real attachments again. HOW IS IT DONE? I. PREWRITING Read the article and jot down ideas. How do you feel about what was said? Do you agree or disagree with the author? Have you had any applicable experience? Have you read or heard anything that applies to what the writer said in the article? Does the evidence in the article support the statements the writer made? II. ORGANIZING Write the thesis statement first. Decide on the key points. These can be your topic sentences. Develop your ideas by adding examples, quotations, and details to your paragraphs. Make sure the last sentence of each paragraph leads to the next paragraph. Check your thesis, and make sure the topic sentence of each paragraph supports it. 1 Culture encompasses religion, food, what we wear, how we wear it, our language, marriage, music, what we believe is right or wrong, how we sit at the table, how we greet visitors, how we behave with loved ones, and a million other things. -DE ROSSI, 2017 CULTURAL GLOBALIZATION Group dates (Goukon) New year: go to shrines with girls wearing their kimonos Usually at amusement parks Couples split the bill refers to the transmission of ideas, meanings, and values around the world in such a way as to extend and intensify social relations. IMPORTANCE OF HAVING ONE’S CULTURE A. INDIVIDUAL BENEFITS OF CULTURE 1. Intrinsic benefits (entertainment, museums, theaters, dance studio, public libraries) 2. Improved learning and valuable skills for the future (better understanding of history) SOCIAL BENEFITS OF CULTURE CULTURAL SENSITIVITY Begins with recognition that there are differences between cultures. These differences are reflected in the ways that different groups communicate and relate to one another. SENSITIVITY TO GENDER Is being aware that there are differences between male and female, but those differences are not universal. ASPECTS OF GENDER 1. Better health and wellbeing (participation in the arts can relieve isolation and promote identity formation and intercultural understanding) 2. Vibrant communities (make a society as a whole, cultural activities) ASSIGNMENT This is the gender from birth, either being male or female, it is also the gender prescribed by the society. ROLE This is the set of behaviors, mannerisms and other traits that society use to express as part of the assigned gender. B. ECONOMIC BENEFITS OF CULTURE 1. 2. 3. Contribution to Job creation Contribution to Tourism Cultural Planning IDENTITY This is what we think the gender should be at any given time. Cultural planning is led by local governments and involves broad community’s cultural resources. CULTURAL DIFFERENCES ATTRIBUTION This is the gender assigned to people when we first meet them and is based on a set of cues that differentiate from culture to culture. o EX. JAPANESE Greetings: Usually bows to elders Call others with their last name Celebration: Valentine’s Day and White day Double date or gathering New year: couple visits each other’s families and eat with them Usually at the mall, watch a movie Guy would pay for the date FILIPINO Close female friends may hug and kiss (beso-beso); close male friends may hug, tap their backs or handshake Smile at other people when greeting them Used Mr., Ms., or Mrs., + name or surname until allowed to call other by name or nickname Valentine’s day 2 CULTURAL APPROPRIATION AND CULTURAL APPRECIATION APPROPRIATION is the action of taking something for one’s own use, typically without the owner’s permission. APPRECIATION on the other hand is the recognition and enjoyment of the good qualities of someone or something. CULTURAL APPRECIATION Is when elements of a culture are used while honoring the source they came from. It is important to note that appreciation involves respect and value. o EX. Research the Culture Avoid the Sacred Don’t Stereotype Promote Diversity Engage, Promote and Share Benefits CULTURAL APPROPRIATION Is taking intellectual property, traditional knowledge, cultural expressions, or artifacts from someone else’s culture without permission. This can include unauthorized use of another culture’s dance, dress, music, language, folklore etc. o EX. Nike caused so much anger when they ‘borrowed’ some Samoan Tattoo for their Pro Tattoo Tech collection that it actually led to a petition calling on the company to stop sales. The High Street fashion retailer, Top Shop caused consternation for using Palestinian black and white scarf design for a summer dress