College of Arts & Sciences
Department of General Education
Humanities & Social Science Program
FWS211 Syllabus
Spring Semester / Academic Year 2021-22
Course Name:
Fundamentals of Emotional Intelligence
Course Code:
FWS211(E)
Course Pre-requisites:
ENG102 (P) & FWS100 (E)/ USS001
Course Co-requisites:
FWS100(E)/ USS001 as co-requisite if students enter to
ENG200 course directly
Credit hours:
3
Contact hours:
3
Nature of the contact:
Online- Hybrid- Face to Face
Instructor’s Name:
Dr. Mary George Varghese
Office Phone:
Class Location:
Section:
MS Teams/AA Campus
Office Hours:
1.
E-mail:
Class Time:
Mary.v-adjunct@adu.ac.ae
12.30pm-2.00pm
Course Description
This course enables students to gain scientific insights into emotions and their impact in their
personal and professional lives. In addition, the students will gain insight into how psychology
will have an influence on human behavior and develop valuable relationship with others by
understanding the fundamental principles of Emotional Intelligence. This specifically includes
fostering a greater sense of developing the building blocks of emotional intelligence, helping the
students to apply effective strategies for self-management and self-improvement.
2.
Learning Outcomes
Upon successful completion of this course, students will be able to:
1. discuss the major factors influencing human emotions in different situations.
2. Describe the five concepts and components of Emotional Intelligence.
Revised Jan 2021
3. differentiate between the various scientific approaches and techniques to enhance
emotional intelligence.
4. identify the key practical aspects of emotional intelligence related to human success.
3.
Expected Learning Outcomes and Associated Measures
Course Learning
Outcome
CLO:1 Evaluate the
major factors influencing
human emotions in
different situations
CLO:2 Understand and
apply the concepts and
components of
Emotional Intelligence
Relevant Program Learning
Outcome
PLO2 Gather, critically evaluate and
analyze information
CLO:3 Differentiate
between the various
scientific approaches
and techniques to
enhance emotional
intelligence.
CLO:4 Identify the key
practical aspects of
emotional intelligence
related to human
success.
PLO5 Demonstrate ethical reasoning
Portfolio
and social conscience in personal, social
and professional contexts.
PLO3 Generate and apply innovative
ideas and approaches in problem
solving and decision-making.
PLO2 Gather, critically evaluate and
analyze information.
Assessment
Tool(s)*
Test-1
Research
presentation
Test-2
*Please note that the assessment tool(s) are to be used in assessing the course learning
outcomes.
4.
Weekly Outline
•
Given below is the breakdown of the course delivery per week.
•
Students should be aware that for each hour of in-class time, a further two to three hours
(on average) of independent study is required
August 2021
Week
1
2
Topic
The Science of Psychology

Psychology and its missions

Contemporary approaches to Psychology
Introduction to Emotional intelligence

Introduction to Emotional intelligence

Emotions

Emotions and Components of emotion

Theories of emotions

Power of Emotions, Physiological Cognitive, Behavioral
and social factors in emotions

Types of emotions

Factors affecting emotions
Readings
(Textbook)
Experience
Psychology
Chapter-1
Group A F2F
Experience
Psychology
Chapter-9
Group-A
Activity- Research Review 1
3
Building Blocks of Emotional Intelligence

Mixed Model (Daniel Goleman)

Personal Competence (Self Awareness, SelfManagement & Motivation)

Social Competence (Empathy & Social Skills)
Emotional
Intelligence and
Your Academic &
Personal Success
Chapter-2
Portfolio Activity- Measuring EQ
4
August 2021
Self-awareness

Factors of self-awareness

Linked concepts with self-awareness- Defence
Mechanisms & Self-esteem

Branden’s Six Pillars of Self-esteem
Psychology of
Success: Finding
Meaning in Work
and Life, Sixth
Edition: Chapter-7
Portfolio Activity- Strategies to improve selfawareness
5
Self-management

Elements of self-management, self-control,
Trustworthiness Conscientiousness, Adaptability

Perception and ability to perceive emotions in others.

Feature analysis, top down processing, Bottom down
processing
Psychology of
Success: Finding
Meaning in Work
and Life, Sixth
Edition: Chapter-7
Portfolio Activity- Strategies to improve selfmanagement
6
Mid Term Exam
Motivation
7

Role of Emotional Intelligence on Motivation

Behavioristic Approaches to Motivation
Motivation
Classical conditioning & Operant conditioning
Experience
Psychology
Chapter-4
Experience
Psychology
Chapter-4
Portfolio Activity- Strategies to improve Motivation
8
Social Competencies
Social Skills

Erikson's theory OF psychosocial development

Developing right attitude
Psychology, Fourth
Edition, Saundra K
Ciccarelli. J Noland
White
Persuasion: Changing attitude, link between attitude
and behavior. Social cognition: Understanding
others.
9
Social Competencies
Empathy

August 2021
Why empathy is necessary?
Coaching with
Empathy

10
11
Elements of Empathy
Chapter-1
Developing your empathy & Parenting roles and
Styles
Coaching with
Empathy
Activity: Research Review-2
Chapter-1
Strategies to improve Empathy

12
Students are required to complete an in-class activity to
Develop Empathy
Role of Emotional Intelligence on personality

Understanding personality – Trait perceptive, Five-factor
model
Experience
Psychology
Chapter-10
Portfolio Submission
13
Personality vulnerabilities


Measuring Personality
Students are required to complete a Personality test and
write a reflection on it
Experience
Psychology
Chapter-10
Case Study on EI & Leadership
14
Final Exam
Revisions
Presentations
5.
Students will work
in the group for
research review and
will present their
work in the class.
Pedagogy – Learning Process
The instructors will not expect students to be passive recipients of information. They will
expect students to participate actively in their own learning. Learning activities will include
lectures, class work, homework exercises, group discussion, writing and some group
activities. Both group and individual work will be expected. Students may also be expected
to participate in student-instructor conferences, small group discussions, and audio visual
aid presentations and in other methods of presenting and analyzing information.
August 2021
Students will also be expected to read the textbooks or other assigned reading outside of
class and to participate in the critical evaluation of the material through small-group and
class discussion and individual writing.
6.
Textbooks and Learning Material
•
Reference Textbooks
 Steven J. Stein, Howard E. Book, Korrel Kanoy (2013), The Student EQ Edge:
Emotional Intelligence and Your Academic & personal Success
 Denis Waitley, (2016) Psychology of Success: Finding Meaning in Work and Life,
Sixth Edition ,©2016 | Waitley | McGraw-Hill Higher Education — USA
 Brockbank, Anne and McGill, Ian. Coaching with Empathy. Maidenhead: Open
University Press, 2013.
 King, L. A. (2016). Experience PsychologyThere is no textbook for this course
Others (References, Internet Websites):

References
 Steven J. Stein, Howard E. Book, Korrel Kanoy (2013), The Student EQ Edge:
Emotional Intelligence and Your Academic & personal Success
 Daniel Goleman. Emotional Intelligence(1995, 10 Anniversary Edition 2005
 Goleman, D. (1995b). What’s your emotional intelligence quotient? You’ll soon find
out. Utne Reader, November/December.
 Goleman, D. (1998a). Working with emotional intelligence. New York: Bantam
Books. Goleman, D. (1998b).
 Caruso, D. R. and Salovey P. (2004). The Emotionally Intelligent Manager. JosseyBass, San Francisco CA.
 Weisinger, H. (1998). Emotional Intelligence at Work. John Wiley & Sons, San
Francisco, CA.
 Gordon, A.E. 2007, Emotional intelligence as an antecedent of leader-member
exchange relationships and leader effectiveness, State University of New York at
Albany
 Seligman, Martin E. P. (2002). Authentic happiness: Using the new positive
psychology to realize your potential for lasting fulfillment. New York
 Feldman, R.S. (2008). Understanding psychology. (8th ed.). New York: McGraw-Hill
Companies.
August 2021

Journals
 Rosete, D. & Ciarrochi, J. 2005, "Emotional intelligence and its relationship to
workplace performance outcomes of leadership effectiveness", Leadership &
Organization Development Journal, vol. 26, no. 5, pp. 388-399.
 Weisinger, H. 1998, Emotional intelligence at work, Toronto, Ont.

Internet Resources
 Search Google.com or Yahoo.com – Psychology Topics and Current topics in psychology, etc.
 Fenichel’s current topics in Psychology www.Fenichel.com/current.shtm/
 Psychology Topics, Books and Articles – Research www.question.com/popularsearches/psychologytopics
 All Psych online – The virtual Psychology Classroom
http://all.psych.com/psychology
101/research.html
 Student Activities – Psychology website; www.abacon.com/psychsite. Also has practice Psychology
test, etc.
7.
Assessment of Student Learning
Assessment
Percentage
Description
Tool
Portfolio
25%
Students are required to develop a portfolio
with all 7 In-class activities done in the class to
develop the 5 components of EI. The students
need to follow the given format. Topics from
week 1-14
Mid Term &
Final Exam
45%
CLO
CLO2
&
CLO3
This course requires you to complete two on- CLO 1
line Tests, which will be graded on 45 marks.
&
The questions will include MCQ’s, Fill in the
blanks and short answers
CLO 4
Online -1 (Topics from week 1,2,&3)-20%
Online-2 (Topics from week 7,8 &11)- 25%
Research
Review
Report
Presentation
August 2021
Report: 15% (team grade)
30%
Presentation: 15% ((team grade)
CLO 2
8.
Grading Key
Grade
A
B+
B
C+
C
D+
D
F
I
9.
Percentage
90-100
85-89
80-84
75-79
70-74
65-69
60-64
Less than 60
N/A
Grade Point
4
3.5
3
2.5
2
1.5
1
0.0
0.0
Attendance
For all students, absence is marked at a maximum of 30% of total class time. Final
dismissals (WA) will be posted on the student’s academic record. The calculation of the
absence percentage is based on the total number of class meetings, regardless of the
length of the meetings. For example, if a class meets once a week for 15 weeks, then a
student would need 5 absences to reach the 30% threshold.
Students will be considered absent if they do not arrive on time for a lesson. Taking
attendance will start on the first day of classes and will continue until the last day of
classes in the semester.
Final Dismissal will not be waived under any circumstances. The Registrar's Office will
accept excuses only from students missing an exam/major assignment due to absence.
Students will be permitted to take a make-up exam, if its weight is at least 10% of the
course total mark upon approval of a legitimate excuse.
Exams/Tests will be repeated when serious reasons similar to the following take place
and documented evidence are submitted to the Office of the Registrar on the day
student returns to class.






Hospitalization,
Contagious Disease,
Death, may God forbid, of an immediate family member (father, mother, sibling,
husband, son, daughter, grandparent),
Car Accident,
Job Requirement (special assignment), with prior written approval from the Office of
the Registrar
Al Haj
August 2021
Al Umra
Al Umra trips are not valid excuses for students to be absent.
In the case of excused absence for a final exam, the student has to apply for an
Incomplete (I) grade at the Office of the Registrar within 48 hours of the exam.
10.
Academic Integrity
The mission of ADU includes developing students’ sense of ethics, morality, and social
responsibility. Students at ADU have the fundamental obligation to conduct themselves
with utmost integrity. To ensure an education environment characterized with Academic
integrity (AI), ADU has revised its Academic Integrity Policy (AIP).
The revised Academic Integrity Policy (AIP) – copies available on the intranet under the
link of the Office of Academic Integrity (OAI) – has identified violations of AI punishable
by serious penalties, including “dismissal” from ADU. The types of violations identified
in AIP, along with the description and examples of each violation, are:
1.
2.
3.
4.
5.
6.
Cheating
Plagiarism
Fabrication of data
Presenting false credentials
Collusion
Free Riding
At the beginning of each semester, your instructor will review the essential elements of
AIP in class and will describe the intrinsic values of compliance, and the consequences
of non-compliance (i.e., penalties) with the Policy. In addition, OAI undertakes a
widespread AI Awareness Campaign at the beginning of each semester to educate
students about AI issues and the ways students can avoid violations.
In view of resources provided by ADU in this regard, all students are expected to strictly
comply with the tenet of AIP and conduct themselves with highest degree of integrity
and ethical conduct. Students in need of additional information or assistance are
requested to seek help from OAI.
Failure to comply with the provisions of AIP will have severe consequences, including
“dismissal” from ADU.
11.
Academic Success Center (ASC)
August 2021
The Academic Success Center (ASC) is committed to providing you with academic
support and assistance. Free tutoring is available to all students in Mathematics,
Sciences, IT, and English. The ASC tutoring sessions are run by faculty, course
assistants and peer tutors. The Centre is equipped with smart boards and working
spaces for you to drop in to work on your assignments or to study for a test with
additional support available from teachers and tutors.
You may use the link below to book appointments for tutoring sessions, get information
about workshops that cover a variety of topics, learn about competitions to enhance
different skills, communicate your course related concerns to faculty, course assistants,
and peer tutors and a great deal more.
https://adugroups.adu.ac.ae/student_community?club_id=300001937&menu=link
Take advantage of the services the ASC provides for your benefit!
12.
Miscellaneous



Mobile phones: A student whose mobile phone rings during class will be asked to
leave the classroom and will receive a half absence. Should this happen during an
exam, the student will not be allowed to retake the exam at another time, while at
the same time receiving a full absence.
Eating/Drinking/Smoking: Students will be requested to refrain from engaging in
these activities while in class.
Only emails from university-provided email accounts will be recognized and used in
this course.
August 2021