Quality Control Plan
UNDP Libya
ACRONYMS AND ABBREVIATIONS
CAD
Computer-Aided Design
CQA
Construction Quality Assurance
CQCO
Construction Quality Control Officer
CQCP
Construction Quality Control / Quality Assurance Plan
CQP
Contractor Quality Control Plan
SME
Site Monitoring Engineer
HASP
Health and Safety Plan
NCR
Noncompliance Report
O&M
Operation and Maintenance
QA
Quality Assurance
QC
Quality Control
QCM
Quality Control Systems Manager
QMP
Quality Management Plan
QMS
Quality Management System
SOW
Scope of Work
TABLE OF CONTENTS
SECTION 1: INTRODUCTION
Page 1
1.1
PROJECT SETTING
Page 1
1.2
AGREEMENT DESCRIPTION
1.3
QUALITY PROGRAM OVERVIEW
1.4
QUALITY CONTROL AND QUALITY ASSURANCE
1.4.1
Preparatory Phase Meetings
1.4.2
Initial Inspections
1.4.3
Follow-up Inspections
1.4.4
Plans and Specifications
1.4.5
Shop Drawings
1.4.6
Pre-Construction Conference
Page 6
1.4.7
Equipment Proposal
Page 7
1.4.8
Claims
Page 7
1.4.9
Labor Enforcement
Page 7
Page 1
Page 3
Page 4
Page 4
Page 4
Page 4
Page 5
Page 6
1.4.10 Storage of Materials
Page 7
1.4.11 Contractor’s Payment Estimates
Page 8
1.4.12 Defense Materials System
Page 8
1.4.13 Rights-of-Way
Page 9
1.4.14 Photographs
Page 9
1.4.15 Record Drawings
Page 9
1.5
1.6
Page 11
APPENDIX D:
QUALITY MANAGEMENT PLAN
CQCP ORGANIZATION
TYPICAL CONSTRUCTION FORMS
Page 10
Pre-Concreting Inspection Form
Contractors Quality Control Report
Approval Form for Materials and Products
Request for Inspection
Non-Conformity Report
SECTION 1:
INTRODUCTION
Quality Control is very fundamental to the works and services undertaken by UNDP and shall
be practiced by all personnel of the Organization in their daily activities.
Quality is enhanced by working systematically, according to formalized procedures, designed
to prevent or eliminate difficulties from occurring.
It shall be the responsibility of Project Managers to ensure that these procedures are
implemented consistently and effectively, and that they are reviewed regularly to reflect the
requirements of the Contracts throughout the duration of works.
E
CO
TIM
ST
It shall be the responsibility of the Site Engineers Quality Control Manager (QCM) to
constantly monitor the implementation of the Quality Control Plan (CQP) to establish and put
into practice necessary systems and procedures, and ensure adherence to the CQP through
regular auditing.
SCOPE
QUALITY
The above diagram represents a balanced triangle for the project. Any change to one of the
constraints will affect the other constraints, which will require a re-balancing of all of the
constraints.
1.2
QUALITY PROGRAM OVERVIEW
UNDP is responsible from Quality Control and Contractor is responsible from Quality
Assurance rehabilitation projects. The Construction Quality Control Program (CQCP) details
the systems and controls that UNDP has put in place so that the quality of the project will
meet the requirements specified in the contract documents, approved drawings (if require),
BoQ and specifications. UNDP provides definition and overall management of the quality
approach to be followed, Engineers and
Contractor. The quality of the Project
Implementation will be ensured through an integrated system of quality control performed by
UNDP and quality assurance provided by Contractor. UNDP site Engineer is responsible for
the day-to-day coordination of quality control measures in the field.
This Construction Quality Control Plan (CQCP) is a companion document. It establishes:
-
project procedures and general responsibilities for the quality control (QCP) program;
and
protocols to ensure that the rehabilitation Projects will be executed in accordance with
the related documents.
This CQCP has been developed in accordance with the SOW. UNDP will be responsible for
constructing the work in accordance with the plans and specifications.. UNDP’s QC is the
systematic implementation of a program of inspections and production controls to attain the
required standards of quality and to preclude problems resulting from noncompliance.
Pursuant to Technical Specification.
The CQCP provide for tests and inspections pursuant to various technical specifications. It
will define procedures to ensure that activities affecting quality are properly documented and
accomplished in accordance with contract documents; written instructions; and industry
standards, codes and procedures. Furthermore, the CQCP will define methods for ensuring
that activities affecting quality will be accomplished under controlled conditions.
Independently of the contractors, UNDP Engineer will provide QC through daily monitoring
and scheduled inspections to verify the effectiveness of the contractor’s QC program and
assure that the quality and contract requirements are met by the contractors. The Engineer
assures that the contractor’s QC is working effectively and that the resulting construction
complies with the quality requirements established by the contract.
The objectives of this CQCP are to:
 Describe a quality program to be implemented so that the project is constructed in
accordance with the contract requirements and industry standards;
 Describe guidelines for inspection and documentation of construction activities;
 Provide reasonable assurance that the completed work will meet or exceed the
requirements of the construction drawings and specifications; and
 Describe how any unexpected changes or conditions that could affect the construction
quality will be detected, documented, and addressed during construction.
1.4
QUALITY CONTROL
Quality Control (CQC) is required in all UNDP Rehabilitaion & Civil work contracts.
The role of the Construction Quality Control Engineer is to assure that the quality
requirements of the contract have been satisfied.
CQC requires that the UNDP implement the program and use its provisions daily to control
quality of the work. Effective CQC requires a serious and concentrated effort on the part of
the supervisory and inspection personnel.
Contract requirements provide the tools for the accomplishment of the goals, and are as
follows:
1. CQC personnel are described as to education, experience, and capability.
2. Before start of construction, the Engineer shall conduct a Mutual Understanding
Meeting with the contractor and discuss the contractor’s quality control system.
Construction start will be delayed until after the Mutual Understanding Meeting and
submittal/acceptance of at least the interim CQC plan. The CQC plan will be viewed
with a critical eye. The Construction Quality Control Officer will assure that the CQC
Plan and actual CQC staffing are sufficient to obtain the quality of construction
designed in the contract plans and specifications. Quality assurance monitors and
confirms quality, but quality control must provide it.
1.4.1 Preparatory Phase Meetings
CQC held meetings will be held before each definable feature of work to ensure that the
documentation is complete, materials are on hand, and the people who are to perform the
work understand what they need to know about the feature of work. Both the actual contract
specifications and those referenced in the contract specifications must be in the Contractor’s
library and available to the CQC inspectors. If CQC does not have the required specifications,
the CQC cannot know or enforce these provisions. QA personnel can be helpful to the CQC
in obtaining referenced specifications.
1.4.2 Initial Inspections
CQC inspections must be conducted in a timely manner—at the beginning of a definable
feature of work. A check of the preliminary work will determine whether or not the
Contractor, through his CQC organization and the craftsmen involved, thoroughly
understands and is capable of accomplishing the work as specified.
1.4.3 Follow-up Inspections
Follow-up inspections, also conducted by the Contractor’s quality control staff, occur daily
when work is in progress and are for the purpose of assuring that the controls established in
the earlier phases of inspection continue to provide work which conforms to the contract
requirements. Most of the comments in both the CQC and QA daily reports result from these
inspections.
In all projects there is work that is ‘cut and cover’—that is, work that cannot be inspected
“after the fact”. This includes concrete, where the size, number and location of reinforcing
steel cannot be readily determined after the concrete is placed. Most of the underground
utilities cannot be inspected after covering. Work of this nature must be closely controlled
and monitored.
A disadvantage with the system arises from the fact that CQC personnel, as employees of the
contractor, are unlikely to readily take actions which will result in delay and expense to the
contractor for the sake of quality. For example, if concrete is to be placed with a maximum
slump of 6 cm, it is unlikely that a load with 10cm or 12 cm slump will be rejected. If roofing
bituminous material is overheated, it is unlikely that it will be rejected. The deficiencies
occasioned by these conditions may become latent defects revealed long after any possible
contractor liability can be enforced.
The Engineer responsible for quality assurance has a vital role in assuring that these and
similar situations do not occur. Responsibility for compliance should not be left wholly to the
contractor.
A Construction Quality Control Officer must closely monitor the CQC program to assure that
the 3-phase control system is being correctly performed and that the contractor is effectively
controlling all operations. In the event that CQC personnel are not capable and/or are not
inspecting properly, the Engineer should be notified immediately, with a view to correcting
performance by using one or more of the enforcement tools provided for in the contract.
Records and reports will document all facts.
1.4.4 Plans and Specifications
1.
UNDP will prepare the plans and specifications during the bidding period and will:
a) Watch for omissions;
b) Watch for discrepancies between plans and specifications;
c) Check plans and specifications against requirements of which problems occurred on
similar jobs;
d) Compare elevations, grades and details shown on plans as existing, with those at the
actual site; and
e) Report all errors, omissions, discrepancies, and deficiencies to the Engineer.
2.
Always keep a posted and marked up set of plans and specifications convenient for
ready reference.
3.
Make sure that the contractor has this same information.
4.
Anticipate the Contractor’s operations by reviewing the plans and specifications for
each operation before it begins.
a) Discuss contract requirements in each Preparatory Phase Meeting with the
contractor before each operation begins.
b) Highlight and/or make notes of those provisions which need special attention, such
as:
1.
2.
3.
4.
Unusual requirements.
Those which other contractors have overlooked.
Repetitive deficiencies.
Use the checklists in these guides to help find significant items in the plans
and specifications.
1.4.5 Shop Drawings (if required)
UNDP checklist for shop drawings:
1.
Prepare submittal register, plans, and specifications. Check submittal register for
inclusion of all shop drawings required including layouts of equipment, equipment
rooms, etc.
2.
The contractor is required to enter data onto the submittal register and submit it to the
Construction Quality Control Officer. Compare this submittal with the check list.
3.
The contractor is required to periodically update the submittal register.
4.
Make continual checks of the submittal register to avoid untimely and omitted
submittals so as to avoid delay of construction.
5.
Compare the shop drawings to the contract requirements and report apparent differences
to the Engineer. (Approved shop drawings do not constitute a waiver of a contract
requirement.)
6.
Make sure each detail on the shop drawing is clearly understood.
7.
The contractor must make note on his submittal of items which deviate from contract
requirements.
8.
Check material being installed against the approved shop drawing. (If the contractor
installs unapproved material, inform him in writing that the material, if not
subsequently approved, will be removed at his expense.)
1.4.6 Pre-Construction Conference
Both the Construction Quality Control Engineer and the Quality Control System Engineer
should attend this conference.
Minutes of the conference should be available to each of the quality assurance/quality control
representatives assigned.
The subject of the proposed Quality Control Plan should be well documented.
Equipment Proposal
UNDP checklist for equipment proposal:
1.
Does equipment proposed by the contractor have CQCO approval (more applicable to
civil works projects)?
2.
Certain equipment requires a safety test or check before initial operation at the site.
3.
Some equipment requires a permit or license before use.
1.4.8 Claims
1.
UNDP checklist for Claims:
2.
Always be alert to possible claims or matters of possible dispute.
3.
When it is discovered that a claim or dispute is in the making, the supervisor should be
notified immediately. All facts are to be recorded in the quality assurance (QC) daily
reports.
4.
Make sure that adequate and accurate records of facts, materials, labor and equipment
associated with the claim or dispute are on file.
5.
Situation photographs may be appropriate to supplement the record.
6.
Differing site conditions may be cause for claim — contractor must notify CO in
writing before disturbing conditions.
1.4.9 Labor Enforcement
UNDP checklist for labor enforcement:
1.
Keep informed of the labor provisions of the contracts on which you are working.
2.
Always avoid taking part in any labor disputes.
3.
Promptly inform your supervisor of any labor problems and disputes.
Assist office personnel in assuring that:
4.
5.
Each laborer and each machine are classified in accordance with the particular work
function.
Make spot checks with Contractor’s employees to verify that payments correspond to
the work classification being performed.
1.4.10 Storage of Materials
UNDP checklist for storage of materials:
1.
Check to see that adequate space is available for the contractor’s operations and storage
areas.
2.
Check that approval has been obtained for temporary sheds, buildings, etc., which the
contractor proposes to install.
3.
See that material and equipment are properly stored and protected.
4.
Make sure that safety requirements, especially in the storage of flammable or explosive
materials, are adhered to.
5.
Make sure that temporary structures are secured against wind damage.
6.
Assure that the necessary heating and ventilating systems are provided.
1.4.11 Contractor’s Payment Estimates
UNDP checklist for contractor’s payment estimates:
1.
Check specifications for method of measurement and payment for each item of work to
be accomplished.
2.
Be familiar with schedules of prices and methods of measurement and payment.
3.
Assist them in preparation of partial pay estimates.
a) Make timely measurements of work completed and work accomplished each
pay period. It is usually a good idea to seek contractor*s concurrence.
b) Keep orderly, neat and accurate records of measurements.
4.
Check material on hand for which payment is being made for:
a)
b)
c)
d)
Fair market value of materials;
Conformance with contract requirements (see submittal);
Proper storage and protection; and
Reduction in quantity by amount of material placed in the work.
5.
Be alert to all increases or decreases in quantity of work shown on the unit price
schedules.
a) Make as accurate an estimate as possible of variations in quantities.
b) Report these variations in quantities promptly to the supervisor.
1.4.12 Defense Materials System
On applicable contracts, check to see that the contractor is abiding by the rules of the Defense
Materials System, using the following checklist:
1.
Ensure that the contractor is correctly rating all orders, which are then certified and
dated.
2.
Confirm that the promised delivery date is noted on each order.
3.
Substantiate that each order gives complete information which will enable precise
identification and processing channel.
Rights-of-Way
UNDP will check that all rights-of-way are obtained prior to entrance on property.
1.
Require written evidence if contractor-obtained.
2.
Check contract provisions if Government-obtained.
3.
Know the limits of rights-of-way and locations of benchmarks that may be used to
determine location and elevations.
1.4.13 Photographs
UNDP checklist for photographs.
1.
If allowable, check for photographs of:
a) Views of major construction projected during various stages of progress.
b) Materials or construction related to changed conditions, claims, or potential
claims.
c) Work in place for which removal has been ordered because of noncompliance
with plans and specifications.
d) Construction in which unusual difficulties have been overcome or where the
subject is of technical interest.
e) New methods of construction.
f) Property or material damages.
g) Emergency conditions and safety violations.
h) Accident scenes.
i) Defective work.
2.
Check that each picture taken is completely described, identified, and dated.
1.4.14 Record Drawings
UNDP checklist for record drawings:
1.
The contractor’s record drawings should be reviewed monthly by the Engineer’s staff to
ensure that they are correct.
2.
Ensure that as soon as a change or addition is made in construction it is noted on the
record drawing.
3.
See that the following items are considered in the changes for Record Drawings:
a)
b)
c)
d)
e)
Size, type, and location of existing and new utility lines.
Layout and schematic drawings of electrical circuits and piping.
Dimensions and details transferred from shop drawings.
Verification of alignment, cross section, and layout of earthwork.
Actual locations of anchors, construction and control joints. etc. in concrete,
where they are different from those shown on contract drawings.
f) Changes in location of equipment and architectural features.
g) Cross out such words, phrases and details for optional or equal requirements
and list or detail specifically the items provided.
APPENDIX D:
TYPICAL CONSTRUCTION FORMS
The format, layout, content and method used to fill out the forms will be reviewed
periodically during the course of construction and modified as required to ensure that the
necessary information required for management of the construction contracts and controlling
the progress and quality of the work is being obtained.
Concrete Compressive Strength Test Report
(CYLINDIRICAL-CUBE)
DATE
(ASTM C 39) (BS 1881) (DIN 51220)
NUMBER :
CRUSHING DATE OF SAMPLES
CLASS OF CONCRETE :
MOULD:
STRENGTH - CURE
PLACE &
ITE SAMP
TYPE OF
M LE
STRUCTURE
NU. NU.
1
2
3
4
:
MM. CUBE- CYLINDER
AGE 3 DAYS
AGE 7 DAYS
AGE 28 DAYS
IF REQUIRED
WEIGHT STRENGT WEIGHT STRENGT WEIGHT STRENG
H
H
TH
(g)
(g)
(g)
KN
kg /
cm2
KN
kg /
cm2
KN
kg /
cm2
5
6
7
8
9
10
SPECIFICATION :
REMARKS:
PRE-CONCRETING INSPECTION FORM
Explanation :
Related Drawings :
Formwork
Check
Reinforcement
Check
Surveying
Check
Mechanical
Check
Electrical Check
Supports
Ties
Waterstops
Joint
Prepare
Cleanliness
Form oil
Embedments
Blockouts
Contractor
Name
Date
Size
Spacing
Laps
Concrete
Cover
Cleanliness
Quantity
Lining
Level
Position
Embedments
Blockouts
Notes
Embedments
Blockouts
Notes
Contractor
Name
Date
Contractor
Name
Date
Contractor
Name
Date
Contractor
Name
Date
Sign
Responsible
Engineer
Sign
Responsible
Engineer
Sign
Responsible
Engineer
Sign
Responsible
Engineer
Sign
Sketch
Responsible Engineer
Name
Date
Name
Date
Name
Date
Sign
Sign
Sign
Sign
Permission Given to Pour
Employer’s Representative
Name :
Date :
Sign :
Date of Concreting
Type of Concrete
Name
Date
Slump
Name
Date
Sign
Site Manager
Notes :
Controls after
formwork
striking
Curing
Line
Level
Position
Repairs
Employer’s
Representative
Name :
Date :
Quality Control
Manager
Name :
Date :
Sign :
Sign :
EARTHWORKS CHECK SHEET
STRUCTURE
:
PLACE
:
BACKFILL
:
ITEM
SETTING OUT
TYPE OF MATERIAL
PRE-FILL INSPECTION
METHOD OF COMPACTION
RESPONSIBLE
COMMENT
THICKNESS OF LAYERS
ACCEPTANCE OF FINISHED LEVEL
TEST ON COMPACTED FILL MATERIAL
REFERENCE TEST NU.
ITEM
MOISTURE CONTENT
DRY DENSITY
PERCENT COMPACTION
COMMENTS
QUALITY CONTROL REPORT
QUALITY CONTROL REPORT (QCR)
DAILY LOG CONSTRUCTION
REPORT NUMBER 000
of 2
DATE
PROJECT
CONTRACT NUMBER
CONTRACTOR
WEATHER
QC NARRATIVES
Activities in Progress:
Did anything develope that may lead to a Change Order/Claim ?
Were there any Delays in Work Progress today ?
General Comments / QC Issues
Verbal Instructions given by Government:
Safety: (Inspection made, Deficiencies noted):
Safety: Corrective Action taken:
Information
PREP/INITIAL DATES
ACTIVITY START/FINISH
QC REQUIREMENTS
(Preparatory and initial dates held and advance notice)
Page 1
QC PUNCH LIST
(Describe QC Punch List items issued, Report QC and QA Punch List
items corrected)
CONTRACTORS ON SITE (Report first and/or last day contractors were on site)
QUALITY CONTROL REPORT (QCR)
DAILY LOG CONSTRUCTION
REPORT NUMBER 000
of 2
DATE
PROJECT
CONTRACT NUMBER
LABOUR HOURS
EQUIPMENT HOURS
ACCIDENT REPORTING
(Describe accident)
Page 2
CONTRACTOR
CERTIFICATION
QC REPRESENTATIVE’S
SIGNATURE
On behalf of the contractor, I certify that this report is complete
and correct an all equipment and material used and work
performed during this Reporting period are in compliance with
the contract plans and specifications, to the best of my
knowledge, except as noted above.
DATE
SUPERINTENDENT’S
INITIALS
DATE
APPROVAL FORM FOR MATERIALS AND PRODUCTS
APPROVAL FORM FOR MATERIALS/PRODUCTS
EMPLOYER:
ENGINEER:
CONTRACTOR:
KABUL SCHOOLS PROJECT
Submittal No:
Date Submitted:
Revision No:
Description of Material/Product [including size, class, grade, type, strength, accesories, etc.] :
Civil
Mechanical
Electrical
Location of Application [where the material will be used] :
Quantity:
Spec. Clause [attach relevant parts] :
Reference Drawing [attach] :
Applicable Standard:
Manufacturer :
Supplier :
Adress :
Adress :
Phone :
Fax :
Phone :
Fax :
Country of Origin :
Confirm that the following documents are attached [to be filled by the Contractor] :
Manufacturers' Data
Test Reports
Certificates
Samples
Manufacturers' Confirmation of Compliance with Specifications/Standards
Contractor [name, surname, sign] :
………………………………….. [name, surname, sign] :
Recommended
Recommended
Recommended As Noted
Recommended As Noted
Not recommended
Date/Time :....... / ...... /…..
Not recommended
QA/QC Engineer
RE/Civil / (
) Engineer
Date/Time :...... / ...... / ……
Date/Time :...... / ...... /…..
Remarks [to be filled by the Engineer ] :
IMPORTANT: All parts of this form must be completed. All related copies of the relevant part(s) of the specification(s),
drawing(s), manufacturers' technical data, certification(s) and test information must be attached to this form. Where
part(s) of this form are not applicable, write/mark "NOT APPLICABLE".
REQUEST FOR INSPECTION
NONCONFORMITY REPORT
NONCONFORMITY REPORT
DATE:
PROJECT
RELATED SECTION
SUBJECT
SUMMARY OF NONCONFORMITY
PREPARED BY
DEPARTMENT
SUMMARY OF DISPOSITION PLAN
APPROVED BY
DEPARTMENT
DATE
USE - AS – IT - IS
RESULT
REPAIR
REJECT
ACCEPTED
REJECTED
CORRECTIVE ACTION COMPLETED
Department
Quality Control Manager
Name
Date
Signature
NCR Record
No
NCR Date
NON-CONFORMITIES LOG
Brief Summary of
Nonconformance
Disposition Close-Out date
Date