LP205: Media and Creative Industries – The Workplace Portfolio of Evidence of Placement Introduction “After engaging in work-related activities, people need to reflect on the behavioral and motivational aspects […] ” to effectively learn and develop (van Loon, 2018: 1404). For this reason, after undertaking a four-week placement in November - December 2021, it is important for me to look back and reflect on my experience. In this paper, I am focusing on several aspects of my placement experience. To begin with, the following section will provide some information on – a company where I undertook my placement – and my role within it. It will be followed by an analysis of the context in which operates and a number of challenges it currently faces. Subsequently, by utilising my observations gained during the placement, I will turn my focus to the inner-workings of the company by analysing its leadership and the case of a mentor-mentee relationship that has recently developed within the company. Lastly, I will reflect on my learning by employing the Honey and Mumford (1986) learning styles theory and identify a key area of personal development. For confidentiality purposes, this paper will not refer to the company members by name or give any specific details on any of the projects that were in development during my time with the company. Background I had an opportunity to undertake my placement at a Leamington Spa-based independent TV production company founded by three creative professionals in 2020 2 who possess a wealth of experience in the TV industry, producing and screenwriting. The placement took place from the 8th November until 3rd December and lasted approximately 160 hours (see Appendix 1). Two days a week I worked from and the rest of the week from home. I took on a role of a Researcher with the unscripted development team which required me to assist the Development Researcher with day-to-day research as well as contribute to brainstorming sessions and suggest ideas for potential unscripted programmes. Landscape Creative industries are defined by their fragmentation where a significant number of small to medium-sized enterprises (SMEs) are in competition with a few large corporations (Armstrong & Page, 2015: 6). Independent TV production companies (indies) are defined as firms that “produce television programmes for customers, who are almost always broadcasters” (Davis et al, 2008: 10). The issue of fragmentation is extremely severe in the TV industry where a large number of content sellers (indies) and a small number of buyers (broadcasters) results in extreme competition (Lee, 2018: 58; Armstrong & Page, 2015: 12). Small indies, such as Portopia Productions, also compete with well-established bigger production companies known as mega-indies (e.g., All3Media) which are reputable and have strong connections with commissioners (Armstrong & Page, 2015: 12). As multiple scholars have noted, in the current commercialised landscape, broadcasting commissioners have no room for failure and therefore they more often than not decide to commission programmes created by companies they are already familiar with (Armstrong & Page, 2015: 13; Lee, 2018: 199). These circumstances make business extremely difficult for small indies. In addition to this, UK’s Public Service Broadcasters (PSB) are also facing challenges which consequently impact the indies. As Ofcom indicates, over the past years UK audiences have 3 been consuming less and less broadcast television with numbers decreasing by 59 minutes per day from 2010 to 2018 (Ofcom, 2020: 12). As a result, PSB now spend less on content which results in even more severe competition between indies (Puttnam, 2018: 146) (Figure 1). However, while such services as Netflix and YouTube might threaten the relevance of PSB, some scholars are being more optimistic and believe that in the upcoming years PSB will continue to attract a substantial number of audiences (Enders Analysis, 2015 cited in Freedman, 2018: 12). This suggests that the future of SME TV production companies is uncertain as industry trends might develop either way. Fig 1. Channels’ spend on content in UK by year Being a start-up SME, just like , also has its own challenges. It has been noted that a significant number of young companies fail within the first few years (Allen & Rahman, 1985: 13). Davis et al identify a number of external and internal factors that might lead to failure (Davis et al, 2008: 11). In this paper I am focusing on the select ones that I had identified to be of the most significance to . The company’s location is said to be one of the determinants whether the company is going to survive or not (Davis et at, 4 2008: 11). is based in Leamington Spa – one of the 46 UK’s creative clusters outside of London - known for its video game industry (Bazalgette, 2017: 23). Existing literature on creative clusters has identified that an abundance of skilled creative workers results in knowledge and sources spill over into other creative sectors (Chapain et al, 2010: 42). Therefore, Leamington Spa has potential of becoming an important creative region supporting talent knowledgeable in more than just video games which might benefit in the future. Moreover, the government has been actively trying to deconcentrate the creative industries with more and more investment being directed towards regions outside of London. For example, BBC is aiming to spend an additional £700 million outside of London from 2020/2021 until 2027/2028 (BBC, 2021: 16). This has already benefited as they have been named one of the 50 recipients of the BBC Small Indie fund – a funding scheme which supports content producers based outside of London (BBC, 2022). Despite the efforts of shifting the creative industries away from the London region, around 46,7% of all jobs in the sector are concentrated in London and the South East (Bazalgette. 2017: 14). In terms of film and TV, roughly 47% of companies in this sector (that is including radio and photography) are located in the capital (Carey et al, 2019: 41). This implies that a significant number of workers might still relocate to London as one of the main tendencies in the creative industries is for professionals to gravitate towards “the glamour” of areas which bear an abundance of diverse career opportunities (Garcia & Sapsed, 2011: 2; Grugulis & Dimitrinka Draganova, 2009: 3). Consequently, this drains the talent pools of such creative clusters as Leamington Spa and thus might discourage the government or companies in the private sector from further investments (Carey et al, 2019: 43). Another factor influencing the survival of start-up SMEs as identified by Davis et al is limitations regarding finance and a lack of business skills (2008: 11). It is one to have creative ideas but the other to successfully run a business. Even though is 5 managed by three accomplished creatives, occasionally the move from that to the “successful entrepreneur” can be challenging (Armstrong & Page, 2015: 7). For this difficulty might have been minimised by the production company being a part of the Warwick Innovations’ Creative Futures incubator. Some of the earlier literature defines business incubators as “facilities that aid the early-stage growth companies by providing rental space, shared office services, and business consulting assistance” while more contemporary scholars choose to include training, mentorship and the focus on the nurturing of start-ups in their definitions (Allen & Rhman, 1985: 12; Ogutu & Kihonge, 2016: 231). joined Creative Futures in the spring of 2021 and for six months had an opportunity to use the co-working space a and benefit from coaching and mentoring regarding the development of their business (Jepson, 2021; Warwick Innovations District, [2022]). During the placement, as per my knowledge, ’ Development Researcher attended several events held by Creative Futures which indicates that utilised the support offered by the incubator to a great extent. This opportunity may have been an absolutely crucial part of the company’s formative years as business incubators’ ultimate goal is to help start-ups survive this period of the utmost fragility (Allen & Rhman, 1985: 13). Reflection Leadership and mentoring leadership can be characterised as shared leadership. It is defined as “a dynamic, interactive influence process among individuals in groups for which the objective is to lead one another to the achievement of group or organizational goals or both” (Pearce & Conger, 2003: 2). The significance of this form of leadership has been highlighted by multiple 6 scholars who indicate that it is the most useful one when a company faces obstacles that require a variety of skills to overcome it that one person simply cannot possess (O’Toole et al, 2002: 67; Pearce, 2004: 47). Pearce also highlights that shared leadership can be especially beneficial to businesses of creative nature (2004: 49). As previously discussed, running a TV production company requires both creative and business management skills which are easier to congregate from multiple individuals. Even though most scholars claim that shared leadership emerges organically and informally within the members of an organisation (e.g., Pearce & Conger, 2003: 7), D’Innocenzo et al propose that in some instances leadership is formally divided between individuals (2016: 1966) This is the case in where leadership is equally distributed between three founding members. It is important to point out that this paper focuses on the team I had a chance to be a part of during the placement. This allows me to utilise my experience and insights more effectively as I did not have the opportunity to interact with the scripted development team or observe all three leaders working together, therefore my competence would be insufficient. During my placement the team developing unscripted projects had three key members – a Development Researcher, a Development Executive and a Creative Director/Co-founder with the Creative Director in this scenario playing the role of the leader. I have identified this Creative Director as a charismatic leader. Charismatic leadership is commonly seen as being one of the features of the transformational leadership theory (Afacan Findikli & Yozgat, 2012: 228). Yet, Conger & Kanungo propose that it is the same leadership theory but observed from two different perspectives – transformational theory focuses on the follower outcomes while charismatic leadership theory concentrates on the leaders’ behaviours (1994: 442). As a charismatic leader is identified based on their followers’ observations and opinions, it is only appropriate for me to use this term as I am analysing this leader from the position of a follower (Conger & Kanungo, 1994: 442). Charismatic leaders are defined as aiming to change the 7 status quo, driving the followers to have a positive if occasionally even idealised view of the future and performing actions perceived as model and exceptional (Conger & Kanungo, 1994: 442). In the case of this leader, they challenge the UK’s TV industry’s status quo by strongly believing in and conveying the main values of . This production company aims to “demonstrate the breadth of talent and experience […]” in the Midlands (Flatpack Festival, 2021). Indeed, during my placement, while conducting research on talent that could potentially appear on one of the programmes in development, the Creative Director was particularly concerned with me including as many individuals from Birmingham, and the Midlands more generally, as possible. Moreover, uts a great focus on representation and diversity (Flatpack Festival, 2021). The majority of the projects I had a chance to contribute towards either discussed issues related to diversity or had talents from underrepresented groups attached to it. Another significant trait of a charismatic leader is that they view the future through an optimistic lens. During my four-week placement I did not perceive any negative or sceptical comments from the Creative Director regarding the upcoming pitches or projects in development – they prepared for every meeting with determination to get a commission. During one of our informal conversations, the Creative Director even commented how exciting it would be for the both of us to see a programme I contributed to on television which indicated that the leader was accustomed to always expecting positive developments in the future. Lastly, this paper identified that charismatic leaders perform activities that are seen by the followers as exemplary. The following section of this paper is focusing on, in my opinion, the most significant one that I have observed during the placement - mentoring the Development Researcher. Mentorship is often defined as a relationship between two individuals at different hierarchical positions in which the junior individual is guided by the senior through issues and situations they might come across in their current job or future career (Kram, 1985 cited in Schipani et al 8 2008: 101). Schandure & Williams note that transformational leaders are more prone to mentoring and that mentoring and transformational leadership theories - thus the charismatic leadership theory as well - are interrelated (2002: 2, 15). This might be one of the reasons why a mentor-mentee relationship has emerged between the Creative Director and the Development Researcher at . Moreover, research conducted by Armstrong and Page identified that professionals in the creative industries preferred informal learning – which includes mentorship – to formal learning, while Mallia points out that mentors in the creative sectors are “indispensable” (2015: 11, 2019: 82). In the aforementioned mentor-mentee relationship, the “career enhancement/development mode of mentoring” is evident (Kram, 1985 cited in Schipani et al 2008: 109). During my placement, I observed the Creative Director advising the Development Researcher on relevant job-related tasks, a training opportunity available to the Development Researcher that would benefit their career and how to write an application that highlighted and celebrated mentee’s capabilities. In addition, this case of mentorship is distinct as it also features “the psychosocial support mode” which is not prominent in all mentor-mentee relationships (Kram, 1985 cited in Schipani et al 2008: 109). This part of the mentorship relationship includes a development of a friendship between the mentor and mentee as well as mentee receiving encouragement from the mentor that improves their self-esteem (Bowen, 1986: 64). During the conversation regarding the training programme the mentor reassured the mentee that they would be perfect for the course as they possessed all of the needed skills thus boosting mentee’s confidence. The aspect of friendship in this mentor-mentee relationship was also accentuated by informal Zoom calls that took place at the end of each working week during which I had a chance to observe the Development Researcher and the Creative Director in a more relaxed environment. These calls rarely revolved around work and most often were focused on personal lives. Over those four weeks I perceived that the Creative Director was genuinely interested in the Development Researcher’s 9 life outside the company and was always ready to offer advice. This makes this mentor-mentee relationship uncommon as Lee’s research has found that in the independent television production sector there is a “total lack of support” when it comes to the “emotional stuff” (Lee, 2018: 120). What is more, this mentor-mentee relationship had also influenced the Development Researcher’s outlook on mentorship and inspired them to take on the role of a mentor themselves. As Ragins & Cotton’s study has found, individuals who have previously been in the role of the mentee are more keen to mentor others (1993: 108). During my placement I experienced it first hand as the Development Researcher performed actions identified as ”career enhancement/development” style of mentoring towards me – they took interest in my future career, gave me advice on where to look for career opportunities, how to approach professionals while networking in this industry and how to improve my CV. Self-reflection As self-reflection has been noted by creative professionals to be a valuable tool of learning, it is only appropriate for me to also delve into this form of personal and professional development (Armstrong & Page, 2015: 11). I have decided to utilise Honey & Mumford’s (1986) learning styles questionnaire as a starting point. The results of the questionnaire reveal which of the four learning styles is the most preferred by the individual: Activist, Reflector, Theorist or Pragmatist (Honey & Mumford, 1986). The results indicate that my most favourable style of learning is Reflector while Activist is my least preferred learning style (see Appendix 2). This indicates that my key strengths are thoughtfulness and methodological thinking. Some of the characteristics related to this learning style were also noted by my placement provider. She observed that I was “extremely diligent and thorough” which are the traits Reflectors are known for (see Appendix 3). The questionnaire has also highlighted some shortcomings related to my 10 learning style which are important to discuss in relation to my chosen career field. Nesta’s research has found that the most preferred style of learning between individuals working in Film and TV production companies is the Pragmatist with Reflector being the second most favoured (2015: 8). That might be due to the latter not being too keen on taking risks while risk tolerance has been identified as one of the key personality traits prevalent among creative individuals (Mallia, 2019: 56). The questionnaire also identified that the Theorist learning style is favoured by me as high as the Pragmatist learning style while in the creative industries it is preferred by the minority of people (Nesta, 2015: 8). This might be the case as Theorists are known to have low tolerance for ambiguity and disorder while the creative industries are recognised for their high levels of uncertainty and unpredictability (Honey & Mumford, 1986, Gundolf et at, 2015: 150). During my placement I experienced this limitation getting in the way of my productivity. had a significant number of projects in development during those four weeks. This required me to research many different subjects in a short period of time which at the start of the placement was rather overwhelming. Moreover, I found it challenging to keep track of all the different project ideas – everything was rapidly changing, some projects were put aside for one moment but required significant attention the next which was mostly impacted by upcoming meetings and pitches to commissioners. As this type of work environment is common in the screen industries, it is one of the skills I must work on and develop. In terms of the working environment, some industry professionals have noted that they have felt excluded from companies while working as freelancers or on short-term projects (Armstrong & Page, 2015: 15). During my placement at even though it was relatively short, I truly felt as part of the team - I was invited to attend the weekly strategy meetings, my research and contributions were always taken seriously which made me feel like I was contributing to the overall goals of the company. As mentioned previously, I was part of 11 the informal meetings and often had relaxed conversations with all members of the team which made me feel welcome. In terms of my future career, this placement was a fantastic introduction to the realities of working in the TV industry – I gained significant insight into the industry terminology (e.g., pop-doc, watershed), the differences between PSB channels, what type of programmes were of interest to them and was introduced to the concept of commissioning briefs. Moreover, I was able to develop my research, office etiquette skills as well as professional communication and other interpersonal skills which will allow me to progress in my career. Conclusion The aim of this paper was to have a detailed look a and reflect on the placement I undertook with this company. A succinct analysis of the context in which the company operates highlighted how inconsistent and unpredictable the landscape is while an examination of the internal functions helped me develop a better understanding of this specific company and the whole TV industry which will help me navigate it more efficiently in the future. This analysis has helped me identify mentorship as an important aspect of work and learning in the creative industries – if opportunity presented itself, I would strongly consider becoming a mentee as it is of significant importance in the screen industries. Moreover, the importance of a company having a charismatic leader has emerged. Lastly, my self-reflection on the placement and my learning style has allowed me to identify one of my weaknesses that I will now aim to tackle in order to feel more comfortable in this industry and to advance in my career. 12 Bibliography Afacan Findikli, M. & Yozgat, U. (2012) A Qualitative Analysis of Charismatic Leadership in Creative Teams: The Case Study of Turkish TV Series Directors. Procedia-Social and Behavioral Sciences (41): 227-236. Allen, D.N. & Rahman, S. (1985) Small Business Incubators: A Positive Environment for Entrepreneurship. Journal of Small Business Management, 23(3): 12–22. Armstrong, A., & Page, N. 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[online] Available from: https://www.ofcom.org.uk/__data/assets/pdf_file/0024/199104/exploration-of-peoplesrelationship-with-psb.pdf (Accessed 23 March 2022). Ogutu, V. O. & Kihonge, E. (2016) Impact of Business Incubators on Economic Growth and Entrepreneurship Development. International Journal of Science and Research, 5(5): 231241. Pearce, C. & Conger, J. (2003) All Those Years Ago: The Historical Underpinnings of Shared Leadership. In: Pearce, C. & Conger, J. eds. Shared Leadership: Reframing the Hows and Whys of Leadership. Thousand Oaks: SAGE Publications, Inc: 1-18. Pearce, C. L. (2004) The Future of Leadership: Combining Vertical and Shared Leadership to Transform Knowledge Work. Academy of Management Executive, 18: 47-57. Puttnam, D. (2018) Television and Public Service: A Brief History. In: Freedman, D. & Gablot, V. eds. A Future for Public Service Television. London: Goldsmiths Press: 139-146. 15 Schipani, C. A., Dworkin, T. M., Kwolek-Folland, A., & Maurer, V. G. (2009) Pathways for women to obtain positions of organizational leadership: The significance of mentoring and networking. Duke Journal of Gender Law & Policy, 16: 89-136. Warwick Innovations District [2022] Creative Futures Incubator. [online] Available from: https://warwickinnovationdistrict.com/creative-futures-incubator-application/ (Accessed 25 March 2022). 16 Appendices Appendix 1: Evidence of hours worked. For further confirmation please contact School of Creative Arts, Performance and Visual Culture Centre for Culture and Media Policy Studies Placements: Student Letter of Agreement Student: Placement: Date Dear This Letter of Agreement confirms the arrangements that have been agreed between the University of Warwick (“the University”) and you in connection with your Placement with Portopia (“the Placement Provider”). For your information, a copy of the Letter of Agreement to the Placement Provider will follow, detailing yours and the Placement Provider’s responsibilities to each other. Participation Eligibility 1.1 To participate in the programme, you must be able to answer Yes to ALL of the following criteria: a. I am completing my undergraduate studies at The University of Warwick in Media and Creative Industries b. I am currently registered as a student at The University of Warwick. c. I am legally entitled to undertake this placement in the UK during the period 2021 to 2022, and that if required, can produce the appropriate ID and/or visa to demonstrate this. 2. Commencement and Termination 2.1 The Placement shall commence between November 8th and December 6th 2021 (exact date agreed locally), and shall last for a time of approximately 160 hours, with such time to be spread over a period as agreed between the student, the Placement Provider and the University, unless: a. terminated by either the Student or the Placement Provider giving no less than one weeks’ written notice; or b. terminated by the Placement Provider with immediate effect without notice due to gross misconduct on the Student’s part or a persistent breach by the Student of the Placement Provider’s policies that are in place at the time. The Placement Provider shall inform the University before they terminate the Placement. c. terminated by the University in the event that the Placement does not meet the objectives of a work-based learning experience. d. terminated as a result of an element of Force Majeure defined in para 5 below. 2.2 Beyond this period, any further Placement arrangements (e.g. extension of Placement etc.) are at the sole discretion and responsibility of the Placement Provider and not the University of Warwick. 3. Summary of Expectations 17 Appendix 2: Honey and Mumford (1986) learning styles questionnaire, result and descriptions. 18 19 20 21 22 Appendix 3: Letter of Reference obtained from the placement provider. 23