MOCK EXAM
Multiple Choice Questions:
1. Which of the following is the second step to implement the Quality Management?
a. Documentation Development
b. Implementation Team & Management Representative
c. Perform a Gap Assessment
d. Review and Release Document
2. Which of the following is the Statistical Sampling Technique?
a. Judgement-Based Sampling
b. Quota Sampling
c. Attribute-Based Sampling
d. Simple Random Sampling
3. Is the following statement true or false?
Assessment Techniques are designed to ensure that the internal control procedure is understood
fully by the internal auditors and determine whether workers are complying with internal control
devices.
a. True
b. False
4. As per QMS Tools, which of the following tool is used by organisations to determine the
connection between ideas or issues and use the table?
a. Relations Diagram
b. Matrix Diagram
c. Fault Tree Analysis
d. Arrow Diagram
5. Arrange the steps of the Audit Process in the correct order.
I. Report the results
II. Prepare for the audit
III. Perform the audit
IV. Perform corrective action
a. I, II, III, and IV
b. III, I, II, and IV
c. II, III, IV, and I
d. IV, III, I, and II
6. Which of the following refers to an isolated or random lapse in the content or implementation of
procedures or records that could lead to the failure of the system if it is not addressed and
corrected?
a. Major Non-Conformity
b. Minor Non-Conformity
c. Normative Reference
d. None of the above
7. The final step in the ISO 9001 audit process is ______________.
a. Recertification
b. Surveillance Audit
c. Readiness Review
d. Training
8. As per Opening Meetings, which of the following is/are the topic(s) on the agenda should be
considered where relevant?
a. Introduction of participants of a meeting
b. Reporting method
c. Risk management
d. All of the above
9. Which of the following is the preventive measure that could be taken for errors?
a. Summarising data and organising the presentation.
b. Implementation and strengthen physical controls in an organisation.
c. List the evidence of the non-compliance.
d. Discuss all the observations, including non-conformance.
10. Which of the following states that once the audit strategy has been established, an audit plan
can be developed to address various matters identified in the audit strategy?
a. ISO 10012
b. ISO 19011
c. ISA 300
d. ISA 315
11. Which of the following thing is not covered in the auditor’s checklist for the Closing Meeting?
a. The executive summary page.
b. Leave a mutually signed copy of the executive summary page with
the auditee.
c. The appeals process and complaints procedure.
d. List the evidence of the non-compliance.
12. As per the Visual Observation, which of the following is the strong piece of audit evidence?
a. Documentation Status
b. Product Categorisation
c. Performance Measure
d. Agenda Plan
13. Which of the following is included in the Certification Body Evaluation Factor?
a. Accreditation
b. Review
c. Implementation
d. Scope
14. ____________ during a multiple-day audit are usually held at the end of
the day with management and the individuals audited during the day.
a. Opening Meeting
b. Closing Meeting
c. Daily Discussion Meeting
d. Interactive Meeting
15. Is the following statement true or false?
An Internal Audit Report is developed by the Lead Auditor at the start of an Audit.
a. True
b. False
16. Which of the following is the first stage in the Certification Audit Process?
a. Certification Audit
b. Re-certification Audit
c. Readiness Review
d. None of the above
17. Which of the following are included in the Stage 2 Audit?
I. Report how well the quality management system complies with the organisation’s quality manual
and procedures.
II. Evaluation of internal audits, management review, and management responsibility for the
organisation’s policies.
III. Report all nonconformances so that they can be assessed further.
IV. Create the surveillance plan for the organisation and choose dates for the first surveillance visit in
the following months.
a. I, II, and III only
b. II, III, and IV only
c. I, II, and IV only
d. I, II, III, and IV
18. Which of the following will set the forthcoming audit plan for the next three years?
a. Surveillance Audit
b. Recertification Audit
c. Compliance Audit
d. Operational Audit
19. Which of the following is the first step involved in the process approach of ISO 9001:2015?
a. Define the interfaces, risks, and activities within the process.
b. Define the resources needed.
c. Define the context of the organisation.
d. Implement.
20. Which of the following is the Auditing Technique?
a. Control Chart
b. Sampling
c. Quality Costing
d. Scoring Checklist