Uploaded by mariagoose goose

Copy of Hibaa alzaidi resume2

advertisement
Hibaa Al Zaidi
Mobile: (587) 800-5530 | Email:hibaaalzaidi@gmail.com | 2720 Rundleson Rd Calgary, Alberta, T1Y3Z4
EXPERIENCE
HMSHost Starbucks - Calgary, Alberta
July. 2021- Aug. 2022
Barista
● Introduce yourself to customers and ask about their coffee preferences.
● Educate customers by presenting and outlining the coffee drink menu, and by answering questions
● Utilize the suggested techniques and recipes to prepare coffee, including espresso, cappuccino, and cafe latte.
Maintaining inventories include restocking the supply of coffee beans, stocking the coffee producing apparatus, and
making sure that the coffee shop has enough supplies, pastries, and cookies.
● By comparing the differences between coffee beans and coffee preparation devices and by showing how the equipment
works, you may sell coffee and coffee grinding/brewing equipment.
● To maintain tools in working condition, follow instructions, troubleshoot issues, restock supplies, do preventative
maintenance, and place repair calls
● By abiding by the group's standards and sanitary regulations.
Mezban Restaurant and Catering - Calgary, Alberta
Sept. 2018 - July. 2021
Waitress
● Employ conventional methods for handling and presenting food
● Must make sure that clients are happy with the food, drinks, and service they receive.
● Selling additional food and drink throughout the meal
● Maintain the table setting by clearing courses as they are finished, replacing cutlery, renewing water glasses, dealing
with spills, and monitoring client requirements and immediately handling requests.
● For the meal procedure, prepare and provide consumers an exact check. payments using cash and credit cards
● Prepare take-out cartons for clients.
Executive flight centre - Calgary, Alberta.
Sept. 2022 - current
Customer service agent
● Effectively demonstrate your understanding of all security protocols and laws.
● Effectively engage with customers over the phone, on the radio, or in person to address their requests, complaints, or
concerns.
● Billing for aircraft, accounts payable, and invoice organisation .
● Coordinate the check-in process and produce computer flight manifests.
● Give out boarding cards, go over identification and travel documents, register bags, and point people in the right
direction.
● Lift passenger bags up to 70 lbs. as needed.
● Verify the number of passengers.
● Process reports of missing or damaged luggage and incidents as necessary.
● Work with line service personnel to get the plane ready for takeoff.
EDUCATION
Forest Lawn Highschool– Calgary, Alberta.
High School Diploma
Sept. 2018 - June. 2021
CERTIFICATE
Workplace Hazardous Materials Information System
Oct. 2021 (WHMIS)
Titan Health and Safety Training and Consulting
Alberta Food Safety Basics Certificate
Alberta Health Services.
SKILLS & INTERESTS
●
●
●
Microsoft Office
Customer Service
Time Management
Sept. 2017
Download