Berney Williams Bowie, MD 20716 berneywilliamsjr8_ocp@indeedemail.com +1 240 354 7987 Work Experience Operations Manager BUTLER TRANSPORT - Washington, DC June 2022 to Present The Operations Manager at CNH acts as a liaison between senior leadership at the CNH DOTM, and BMT, as well as leading, mentoring, coaching, and supervising the BMT EVOs. Ensure the highest level of professionalism, and quality is maintained by the EVOs, and that the ambulances are in a constant state of operational readiness. It will be the Operations Managers' responsibility to ensure there is always adequate staffing to meet the DTOM stated shift matrix. Attend regular employee and management meetings held for the Department of Transport Medicine. Assist in the development and implementation of standard operating practices, policies, and procedures. Ensure that all medic units are in constant compliance with local, state, and federal regulations. Ensure that the CNH EVO schedule is completed and full at all times for a minimum of four weeks in the future. Ensure that all EVOs are properly trained and educated on any and all operations regarding CNH/DOTM and BMT; perform retraining as necessary. Oversee all aspects of the maintenance of the ambulances, ensuring that they are regularly serviced no less than every 10k miles for a complete PM by the mechanic and the mechanic does a DOT at least twice weekly. Investigate any modem failures, and either correct and or replace the modem with a working modem. Investigate all reported ambulance deficiencies, and take the appropriate corrective action, as well as report the corrected action. BMT Safety Training as Necessary. Interact with DOTM senior management in a respective and professional manner, addressing their concerns in a timely manner and/or notifying a member of BMT senior management of assistance needed within 24 hours. Conduct disciplinary actions for employees who violate or do not uphold the policies and procedures set forth by Butler Medical Transport and Children's National Medical Center. Maintain an open line of communication and accessibility by phone or pager during your entire 24 hours. Responsible for the procurement of operational equipment or supplies; and for ensuring adequate stocks are maintained. Responsible to attend biweekly meetings with the CNH DOTM leadership to ensure operational preparedness. Volunteer Firefighter Chapel Oaks Volunteer Fire Dept - Capitol Heights, MD December 2006 to Present Volunteer Fire Lieutenant Duties Summary: Managed office documentation. Work in LDH environments, while supervising 5+ volunteers. Assist citizens and surrounding communities when called upon. Answered multi-line telephone, routed calls, and took accurate messages. Performed faxing, photocopying and filing duties. Assist in training new volunteers. Assist Fire Chiefs with special projects. Maintained Levels of certification required to uphold the current position. Communicate with the public during special events, calls, and public encounters. Emergency Room Technician Inova FairFax Hospital - Fairfax, VA April 2021 to June 2022 Emergency Room Tech. (EMT) Duties Summary: The Emergency Medical Technician provides cardiac monitoring and testing. Applies orthopedic splinting devices. Collects patient specimens following department and facility policies and procedures. Provides wound care according to department clinical practice standards and acts as a resource to physicians and nurses to provide patients with optimum care. Maintains inventory of equipment and supplies to optimize delivery of patient care and treatment. Assists with patient transport for testing, admission/discharge, interfacility, and aeromedical (per Policy of Operating Unit). Police Officer Crofton Police Department - Crofton, MD November 2018 to December 2021 Duties Summary: Safe operation of a motor vehicle during the day and nighttime hours and in all types of weather while simultaneously observing people, places and things. Respond to highly stressful, hostile, and dangerous situations, quickly assessing the situation, and taking action to reduce the danger and hostility. Pursue and subduing prisoners controlling uncooperative individuals both orally and, when necessary through physical restraint physical confrontations using the minimum force necessary to effect an arrest. Respond to scene of land or water accidents performing the proper and necessary rescue functions administering first aid directing traffic, and performing other activities during the day and night hours and in all types of weather and environments under unpredictable conditions. Completion of written reports. Overt as well as casual (and at times, covert) observation of people, places, and things during day and night time and in all types of weather while patrolling on foot or in a vehicle. Includes distinguishing colors of vehicles, clothing or other objects. Firefighter Metro Washington Airport Authority - Washington, DC January 2018 to November 2018 Duties Summary: Protect travelers and workers at Regan National airport and respond to a broad range of aviation and airport emergencies. Assist in the evacuation of people in life-threatening situations using mobile highperformance vehicles and watercraft. Fight fires using a range of equipment, such as hoses, foam branches, and monitors. Administer first aid. Protect property endangered by fires and protect the environment (as necessary) in an emergency situation. Conduct fire safety inspections and inspect fire alarm boards in addition to testing and maintaining fire vehicles and other equipment. Deputy Sheriff Prince George's County Sherriff Office - Upper Marlboro, MD October 2013 to May 2017 Duties Summary: Deputies typically perform general law enforcement and investigations controlling and serving warrants and /or extraditing persons wanted on criminal warrants. Duties include transporting prisoners to and from various institutions and courts throughout the State of Maryland and the United States. Serving civil processes/summonses; executing writs/court orders, maintaining security in the courtrooms of the Circuit Courts; monitoring prisoners in holding areas, writing reports, and providing effective and efficient services to the citizens of Prince George's County. Fire Fighter/EMT DC Fire and EMS - Washington, DC January 2007 to October 2013 Duties Summary: To be able to perform as a professional firefighter/EMT. Responds to known and unknown emergency calls with minimal response time. Upon arrival at the fire location, relays fire conditions, life hazards, and exposures to a commanding officer. Examines fire structures for any signs of fire extension and determines the safest evacuation route for occupants. Observes and respond to changes in conditions at the fire scene. Removes persons from entrapments or hazardous situations. The incumbent makes forcible entries. Recognizes conditions that may lead to back-draft. Controls public utilities; positions aerial ladders or platforms; climbs or descends ladders, carrying hose lines and/or equipment; and makes openings for ventilation and performs overhaul operations. Is responsible for the operation of the hose lines and the hydrant systems. Operates lines from heights, rooftops, ladders, and/or confined spaces. Operates fire extinguishers and portable hydraulic pumps. Utilizes detection instruments for gas, heat, radiation, or smoke. Protects property from damage with salvage covers. Stops oil, steam, gas, or water leaks and removes excess water. Removes debris and rubbish and, to the extent possible, restores the security of the property. Rescues and frees victims in tunnels, pipes, excavations, etc. Extricates victims from high places, elevators, electrical contacts, hazardous areas, machinery, etc. Examines victims and diagnoses symptoms. Operates first aid equipment; stops or controls bleeding; performs cardiopulmonary resuscitation. Treats victims of smoke inhalation, burns, heart trouble, shock, drowning, and injuries. Education High School Diploma High Point High School - Beltsville, MD June 2005 Skills • Work well without supervision • Ability to prioritize and remain focused on the essence of an issue • Excellent with customer support services • Skilled at learning new concepts quickly while working well under pressure • EMT Experience • Law Enforcement • Hospital Experience • Security • EMR Systems • Vital Signs • Laboratory Experience • Phlebotomy • Photography • Patient Care • Triage • Medical Terminology • Microsoft Word • Phone Etiquette • Medical Office Experience • Computer Operation • Computer Skills • Caregiving • Epic • Hyperbaric Technician (1 year) • Leadership • Senior Leadership Certifications and Licenses First Aid Certification CPR Certification First Aid Certification CPR Certification BLS Certification EMT Certification Assessments Verbal communication — Proficient February 2020 Speaking clearly, correctly, and concisely Full results: Proficient Logic & critical thinking — Familiar May 2019 Using logic to solve problems. Full results: Familiar Work style: Reliability — Familiar January 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar Scheduling — Proficient June 2021 Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient Patient-focused care — Proficient February 2021 Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Proficient Medical terminology — Completed June 2021 Understanding and using medical terminology Full results: Completed Security guard skills — Highly Proficient November 2020 Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient Sales skills — Proficient February 2021 Influencing and negotiating with customers Full results: Proficient Work style: Conscientiousness — Highly Proficient February 2021 Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient Administrative support professional fit — Completed February 2021 Measures the traits that are important for successful administrative support professionals Full results: Completed Attention to detail — Proficient February 2021 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient Supervisory skills: Motivating & assessing employees — Familiar January 2022 Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar Management & leadership skills: Impact & influence — Completed February 2022 Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.