Shivam Kumar
Email: Shivamsoam17@gmail.com
Phone: +917906766004
Current Location: Odisha
Preferred Location: All over India
CAREER OBJECTIVE
To put by abilities and learning skills to best use and make my effective contribution to an organization for a
bright and rewarding career.
PROFESSIONAL TRAINING
o Completed Cisco CCNA Routing and Switching Training
o Learned IT networking implementation and troubleshooting from Direct Network Experts.
PROFESSIONAL EXPERIENCE
JSWBPSL
Designation: Technical Support Engineer.
Duration : 30th May 2019
Project: Network Implement, CCTV Camera, New Server Implement.
Roles & Responsibilities
JSWBPSL
o Preparation of configuration files for New Routers at Access, Aggregation, and Core Location
o MOP preparation for WAN Links, BGP, ISIS, LDP, Service-policy, VRRP, VRF
o MOP preparation for VRF for different mobility services, BW up-gradation for WAN links.
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Performed backups of all servers and provided support and assistance to users.
Maintained communication networks, monitored network performance, and resolved any technical issues.
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Resolving technical cases over the phone/remote support, Preparing planning RCA as per requirement
Taking ownership of the escalated case and following up until resolution
Report generating in a tool for link up-time, downtime and bandwidth utilization, latency
Pro-active health check-up of the network and taking action plans accordingly
Communicating with the clients for the assist in network design related to link termination
Troubleshooting, assembling, and dissembling hardware devices
Operating Systems: Windows XP, Win7, Windows 8, Windows 10.
o Installing Microsoft Operating system, updating, and maintaining.
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Installed and configured network devices, including routers, switches, wireless APs, and WLAN controllers.
o Provide technical solutions and troubleshooting services on a need basis.
o New node Insertion Planning.
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Providing the feasibility & bandwidth to the Enterprise customers as per requirements.
Maintaining the tracker for all above activities till Execution.
Configuration FortiGate Firewall Make a policy & backup Recovery Vlans create the interface.
Experience in installation of GPS,CCTV & other electronic devices & it’s maintenance
Hands on Experience in Wireless Networking.
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TECHNICAL EXPERTISE
Network Operating System and Vendor Knowledge:
o Cisco Routers - ASR 900/9K Series, 7600 Series Routers.
o Cisco Switches – 4948/ME3400.
Network Protocols / Technologies:
o Routing Protocols - Static, RIP, OSPF, BGP, EIGRP, LDP.
o Understanding of LDP, MPLS, MPLS TE, VPN, GRE Tunneling, IPsec
o EIGRP, ISIS, OSPF & BGP Configuration
o VLAN, VRRP, HSRP.
o NAT, Access List, Firewall, TCP/IP, DHCP, DNS
o Knowledge of Ether channel, Inter VLAN Routing, TCP/IP, DHCP, DNS
Network Protocols / Technologies:
o TCP/IP, DHCP, DNS
o RIP, OSPF, ISIS, BGP, EIGRP.
o Redistribution.
o VPN, GRE, IPsec
o IPv6, OSPF & BGP Configuration.
o NAT, Access List,
EDUCATION
QUALIFICATION
10th
BOARD/UNIVERSITY
Janta Inter College
Meerut,
(UP Board)
Janta Inter College
Meerut
(UP Board)
Venkateshwara Institute
of computer science &
Technology Meerut,
CSC
12th
BCA
Hardware and
networking
YEAR OF PASSING
2013
PERCENTAGE
64.93%
2015
74.50%
2018
72.90
2014
55%
PERSONAL DETAILS
Date of Birth:
PAN No.
Marital Status
Nationality
:
:
:
:
15th May 1997
KCDPS6429C
Single
Indian
I hereby declare that the information furnished above is true to the best of my knowledge
Shivam Kumar