Premium Membership® Checking Account number: 1234567890 ■ August 01, 2020 - August 31, 2020 ■ Page 1 of 5 Questions? Available by phone 24 hours a day, 7 days a week: MR. JOHN DOE 2 POST ALLEY, SEATTLE, WA 98101 1-844-BBVA USA (1-844-228-2872) Mortgage Origination Inquiries 1-888-8-LENDING (1-888-853-6346) (6 am to 7 pm PT, M-F) Online: www.bbvausa.com Write: BBVA USA PO Box 10184 Birmingham, Al 35202 You and BBVA USA Account options Thank you for being a loyal BBVA USA customer. We value your trust in our company and look forward to continuing to serve you with your financial needs. A check mark in the box indicates you have these convenient services with your account(s). Go towww.bbvausa.com or call the number above if you have questions or if you would like to add new services. Online Banking Online Bill Pay Online Statements Mobile Banking My Spending Report Direct Deposit Auto Transfer/Payment Overdraft Protection Debit Card Overdraft Service IMPORTANT ACCOUNT INFORMATION Enhancements coming to your transaction descriptions including cash back detail Over the next few months, you will notice changes to the descriptions for debit, ATM or prepaid card transactions. These enhancements provide more detail about your transactions, and include new descriptions for purchases with cash back. For debit, ATM, or prepaid card merchant purchases with a request for cash back, the transaction description will include the words "cash" or "cash back," and may include the dollar amount of cash requested. Other BBVA USA Benefits Considering buying your first or next home? Whether you're just in the planning stage or you've already started looking for a home, give us a call at 1-800-273-1057 and we'll help guide you through the process. (808) Sheet Seq = 0002579 Sheet 00001 of 00003 Account number: 1234567890 ■ August 01, 2020 - August 31, 2020 ■ Page 2 of 5 Account number: 0123456789 Activity summary Beginning balance on 8/1 $93.68 Deposits/Additions JOHN DOE 31,917.55 Withdrawals/Subtractions - 30,364.78 Ending balance on 8/31 $1,646.45 Georgia account terms and conditions apply For Direct Deposit use Routing Number (RTN): 062201601 Overdraft Protection This account is not currently covered by Overdraft Protection. If you would like more information regarding Overdraft Protection and eligibility requirements please call the number listed on your statement or visit your BBVA USA store. Interest summary Interest paid this statement Average collected balance Annual percentage yield earned $0.05 $5,675.74 0.01% Interest earned this statement period $0.05 Interest paid this year $0.12 Transaction history Date 8/1 8/2 8/4 8/5 8/6 8/7 8/8 8/10 8/11 8/12 8/13 8/14 8/15 8/16 8/16 8/16 8/17 Check Number Description Check Crd Purchase 08/01 Ol South Pancake H Fort Worth TX 407941xxxxxx4299 584187525706527 ?McC=5812 ATM Withdrawal - 07/09 Mach ID 7182O Dripping Springs Moto Dripping Spgs TX 4299 0007669 Online Transfer From Flett S Way2Save Savings xxxxxx1302 Ref #Ibeg88Dwd9 on 08/04/19 Check Crd Purchase 08/05 Heb #611 Dripping Spri TX 407941xxxxxx4299 304194060211094 ?McC=5411 SSA Treas 310 Xxsoc Sec 071714 xxxxx9326A SSA N1*Gd*Shannon Flett for \N1*Be*Stratt Fle Check Crd Purchase 08/07 Heb #611 Dripping Spri TX 407941xxxxxx4299 304197795707627 ?McC=5411 Online Transfer From Flett S Way2Save Savings xxxxxx1302 Ref #Iben2Frq2P on 08/08/19 Check Crd Purchase 08/10/19 Heb #611 Dripping Spri TX 407941xxxxxx4299 584201000487259 ?McC=5411 Online Transfer to Flett S Way2Save Savings xxxxxx1302 Ref #Ibeqxhb4Wq on 08/18/19 Check Crd Purchase 08/12 Heb #611 Dripping Spri TX 407941xxxxxx4299 304202806266754 ?McC=5411 Check Crd Purchase 08/13 Walgreens #12029 Dripping Spri TX 407941xxxxxx4299 304202814817381 ?McC=5912 Bill Pay Time Warner Cabl on-Line xxxx63601 on 01-14 Bill Pay Pedernales on-Line xxxxxxx01135 on 01-15 Bill Pay Sprint PCS on-Line xxxx05465 on 01-16 Check Crd Purchase 08/16 Arizona Custom Kni 904-826-4178 FL 407941xxxxxx4299 584202626422512 ?McC=5941 Check Crd Purchase 08/16 Texan Eye Austin TX 407941xxxxxx4299 304204543990469 ?McC=8042 Check Crd Purchase 08/17 State Farm Insuran 800-956-6310 IL 407941xxxxxx4299 384204624270813 ?McC=6300 Deposits/ Additions Withdrawals/ Subtractions Ending daily balance 43.67 40.00 10.01 37.61 72.40 34.22 15,605.18 100.00 15,567.00 15,000.00 50.00 15,000.00 15,555.18 26.42 20.00 130.00 141.17 180.00 384.72 15,057.59 14,672.87 25.00 14,647.87 27.16 Account number: 1234567890 ■ August 01, 2020 - August 31, 2020 ■ Page 3 of 5 Transaction history (continued) Date 8/17 Check Number 8/18 8/18 Description Check Crd Purchase 08/17 Warehouse Saloon & Austin TX 407941xxxxxx4299 384204708619255 ?McC=5812 Prudential Payment 011880501020009 Stratton Flett Check Crd Purchase 08/18 USPS 4826050623483 Dripping Spri TX 407941xxxxxx4299 584206726630335 ?McC=9402 Deposits/ Additions Withdrawals/ Subtractions 3.00 913.00 6.00 8/20 Check Crd Purchase 08/20 Pizza Hut #7147 512-858-5111 TX 407941xxxxxx4299 304206833177475 ?McC=5812 21.13 8/21 Check Crd Purchase 08/21 Heb #068 Austin TX 407941xxxxxx4299 464207630414927 ?McC=5411 77.52 8/22 Online Transfer to Flett S Way2Save Savings xxxxxx1302 Ref #Ibe2N5Zpmt on 08/22/19 8/24 8/24 8/26 Bill Pay Internal Revenue on-Line xxxx09326 Bill Pay Ed Michal on-Line No Account Number Check Crd Pur Rtrn 08/26 Arizona Custom Kni 904-826-4178 FL 407941xxxxxx4299 614211549072321 ?McC=5941 8/26 Check Crd Purchase 08/26 Lowes #02513* Austin TX 407941xxxxxx4299 384209845949535 ?McC=5200 8/26 Check Crd Purchase 08/26 Walgreens #12029 Dripping Spri TX 407941xxxxxx4299 384211752164955 ?McC=5912 8/26 Check Crd Purchase 08/26 Heb #068 Austin TX 407941xxxxxx4299 304211832938670 ?McC=5411 58.73 8/27 Check Crd Purchase 08/27 Premier Family Phy Dripping Spri TX 407941xxxxxx4299 304211682727865 ?McC=8099 25.00 8/27 Check Crd Purchase 08/27 Texas Diabetes & E Austin TX 407941xxxxxx4299 304211771481776 ?McC=8011 25.00 8/27 Check Crd Purchase 08/27 Heb #404 Austin TX 407941xxxxxx4299 584216001449993 ?McC=5411 51.12 8/28 8/28 Great Lakes Student Ln 140801 0000 Stratton Flett Check Crd Purchase 08/28 Verdes Mexican Par Austin TX 407941xxxxxx4299 004215835253796 ?McC=5812 69.81 64.99 8/28 8/29 8/29 8/30 8/31 Ending balance on 8/31 Bill Pay Vaquero Waste & on-Line R2149 on 01-28 Bill Pay Dripping Springs on-Line 1006 on 01-29 Bill Pay Time Warner Cabl on-Line xxxx63601 on 01-29 Agia 877-672-3006 Nrainspg 080414 00003Fles51354A Flett S Interest Payment Totals Ending daily balance 14,617.71 12,000.00 3,426.06 270.00 1,150.00 2,006.06 20.55 2,323.01 337.50 9.06 2,255.22 2,205.22 2,084.29 51.00 74.71 239.69 7.50 0.05 $31,917.55 1,646.45 1,646.45 $30,364.78 The Ending Daily Balance does not reflect any pending withdrawals or holds on deposited funds that may have been outstanding on your account when your transactions posted. If you had insufficient available funds when a transaction posted, fees may have been assessed. Other BBVA USA Benefits For a limited time get interest rate discounts on select new loans and lines of credit, with a qualifying relationship, during The Great Rate Event. Did you know that you can review your safe deposit box information through BBVA USA Online Banking? Sign on to online banking and go to your account summary page. Check it out today. Other BBVA USA Benefits (808) Sheet Seq = 0002580 Sheet 00002 of 00003 Account number: 1234567890 ■ August 01, 2020 - August 31, 2020 ■ Page 4 of 5 Borrowing options to help you meet your goals What if you could reduce your higher interest rate loan payments, be prepared for the unexpected, pay for education costs, or remodel your kitchen? Would you? We can work with you to help you find the borrowing options that may be right for you, including: - Auto Loans Credit Cards Home Equity Loans or Lines of Credit Personal Loans or Lines of Credit Private Student Loans IMPORTANT ACCOUNT INFORMATION Effective August 15, 2020, the bonus interest rate on Money Market Savings accounts when linked to an eligible checking account will be discontinued. The interest rate on your Money Market Savings account will revert to the Bank's current applicable interest rateand is subject to change at any time. If you have questions about this change, please contact your local banker or call the number listed on your statement. Please note, the Consumer Account Fee and Information Schedule and the Consumer Account Agreement, as amended, continue to apply. Account number: 1234567890 ■ August 01, 2020 - August 31, 2020 Worksheet to balance your account Follow the steps below to reconcile your statement balance with your account register balance. Be sure that your register shows any interest paid into your account and any service charges, automatic payments or ATM transactions withdrawn from your account during this statement period. Description Page 5 of 5 General statement policies for BBVA USA Bank ■ To dispute or report inaccuracies in information we have furnished to a Consumer Reporting Agency about your accounts. You have the right to dispute the accuracy of information that BBVA USA Bank, N.A. has furnished to a consumer reporting agency by writing to us at BBVA USA Servicing, Po Box 10184, Birmingham, AL 35202. Please describe the specific information that is inaccurate or in dispute and the basis for the dispute along with supporting documentation. If you believe the information furnished is the result of identity theft, please provide us with an identity theft report. ■ In case of errors or questions about your electronic transfers, telephone us at the number printed on the front of this statement or write us at BBVA USA Bank, Po Box 10184, Birmingham, AL 35202 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared. [A] Enter the ending balance on this statement. [B] List outstanding deposits and other credits to your account that do not appear on this statement. Enter the total in the column to the right. ■ Amount 1. Tell us your name and account number (if any). 2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. 3. Tell us the dollar amount of the suspected error. Total $ [C] Add [A] and [B] to calculate the subtotal. [D] List outstanding checks, withdrawals, and other debits to your account that do not appear on this statement. Enter the total in the column to the right. Number/Description Amount We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. ■ In case of errors or questions about your Direct Deposit Advance® service If you think your bill is wrong, or if you need more information about a transaction on your bill, write us at BBVA USA Bank, Po Box 10184, Birmingham, AL 35202 as soon as possible. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. You can telephone us, but doing so will not preserve your rights. In your letter, give us the following information: 1 Your name and account number 2 The dollar amount of the suspected error 3 Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your question, we cannot report you as delinquent or take any action to collect the amount you question. [E] Subtract [D] from [C] to calculate the adjusted ending balance. This amount should be the same as the current balance shown in your register. (808) Sheet Seq = 0002580 Sheet 00002 of 00003 ©2020 BBVA USA Bank, N.A. All rights reserved. NMLSR ID 399801