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2 A Modular 4-Phase Design Thinking framework to help plan, build and scale transformative Data Literacy Programs.
PERIODIC TABLE OF DATA LITERACY PROGRAM ELEMENTS
F01.1
DATA LITERACY [DL]
ASSESSMENT
COMPETENCY AREAS
F01.2
DIGITAL DEXTERITY [DX]
ASSESSMENT
COMPETENCY AREAS
4-D DESIGN THINKING
DATA LITERACY PROGRAM
FRAMEWORK
F01.1.1
F01.1.2
F01.1.3
F01.1.4
F01.1.5
F01.2.1
F01.2.2
F01
F02
F03
F04
READ +
UNDERSTAND DATA
WORKING WITH
DATA
ANALYSE + COMM.
DATA
MAKE DATA-DRIVEN
DECISIONS
IN CONTEXT:
CULTURE + ETHICS
IN CONTEXT:
INDIVIDUAL
IN CONTEXT:
BUSINESS ACUMEN
DISCOVER
DEFINE
DESIGN
DELIVER
004
001
100
DM
DATA
CONCEPTS
M
EVALUATING DATA
BASED DECISIONS
DL DX BL PM
DL
006
020
014
010
026
024
029
033
042
037
045
048
III
051
I
054
VII
060
III
068
V
076
VI
079
IV
083
VI
086
STATISTICAL
LITERACY CENTRALITY
DATA
SOURCING
DATA
CLEANING
- MANUAL
DESCRIPTIVE
ANALYTICS
DATA
STORYTELLING
- EXPLAIN
BUSINESS
PROBLEM
IDENTIFICATION
WEIGHING
DATA
INFORMED
DECISIONS
CULTURE MINDSET
DATA
ETHICS BIAS
CREATIVE
THINKING
POLITICAL
ACUMEN
ORG.
PERFORMANCE
MEASUREMENT
ENVIROMENTAL
SCANNING
DATA
LITERACY
PROGRAM
LEAD
ORG.
STRATEGY
RESEARCH
089-095
EXECUTIVE
SPONSOR[S]
097-099
LEARNING
PATHS
COHORT
SELECTION
TRAINING
MANAGEMENT
DL
DL
DL
DL
DL
DL
DL
DL
DL
DL DX
DX
DX
DL DX
PM
PM
PM
PM
CM
PM
PM
PM
002
005
007
021
015
011
034
030
027
025
043
038
046
049
DATA
ECOSYSTEM
STATISTICAL
LITERACY DISPERSION
DATA
COLLECTION
DATA
CLEANING
- AUTOMATED
DIAGNOSTIC
ANALYTICS
DATA
STORYTELLING
- ENLIGHTEN
INTERPRETING
DATA
MAKING
DATA
INFORMED
DECISIONS
CULTURE ACTIONS
DATA
ETHICS PRIVACY
PROECTION
COLLABORA TION
BUSINESS
NETWORKING
SYSTEMS
THINKING
DATA
PRODUCT
VALUE
PROPOSITION
DL
DL
DL
DL
DL
DL
DL
DL
DL
DL
DX
DX
DL DX
DL DX
008
003
012
022
016
031
028
035
METADATA
MANAGEMENT
DATA
ORGANIZATION
DATA
CONVERSION
PREDICTIVE
ANALYTICS
DATA
STORYTELLING
-COMMUNICATE
EVALUATING
DATA
BASED
DECISIONS
CULTURE PROCESS
DATA
ETHICS EXPLAINABILITY
INNOVATION
DL
DL
DL
DL
DL
DL
DL
DL
DX
017
013
009
023
047
050
052
096-097
CHANGE
MANAGEMENT
PHASE
CM
I
053
I
055
V
DATA
STRATEGY
RESEARCH
097-098
PM
CM
I
CHANGE
MANAGEMENT
PHASE
056
II
062
III
077
III
069
VI
080
COACHING
PM
PM
PM
PM
PM
III
VI
070
078
VI
081
BUSINESS
USE CASES
PROGRAM
BENEFITS
DATA
LITERACY
ADVOCATE[S]
COMPETENCY
FRAMEWORK
REWARD +
RECOGNITION
ITERATIVE
DESIGN
DX
DL DX
DL DX
CM
PM
PM
PM
DL DX
PM
PM
II
063
IV
VII
071
DATA
ETHICS OUTCOMES
CONTINUOUS
DIGITAL
LEARNING
DATA
PERSONA
RESEARCH
CAPITAL +
OPERATING
EXPENDITURE
PROGRAM
RISK
DATA
GOVERNANCE
DL
DL
DL
DL
DL
DL
DX
PM
PM
PM
PM
PM
041
I
058
II
064
IV
DATA
VISUALIZATION
- CREATION
AGILITY
CAPABILITIES
ASSESSMENT
KPIs ORGANIZATION
LEVEL
ORG.
RISK
DL
DX
PM
PM
PM
PM
019
I
059
DATA
VISUALIZATION
- ASSESSMENT
001-050
DL
PM
DL+DX
ASSESSMENT
II
TECHNICAL
RISK
PM
PM
094
095
096
BUSINESS
CASE
IMPLEMENT.
ROADMAP
K.P.I
MEASUREMENT
PLAN
COMMUNI.
MANAGEMENT
PLAN
STAKEHOLDER
MANAGEMENT
PLAN
RISK
MANAGEMENT
PLAN
USE
CASE
MANAGEMENT
AWARENESS
PM
PM
PM
PM CM
PM
PM
PM
CM
097
DESIRE
CM
098
KNOWLEDGE
CM
099
ABILITY
CM
066
IV
KPIs LEARNING
OUTCOMES
EXTERNAL
RISK
PM
PM
II
093
IV
KPIs BEHAVIOURAL
CHANGE LEVEL
II
CHANGE
MANAGEMENT MODEL
065
067
IX
KPIs LEARNING
REACTION
PROGRAM
BRANDING
PM
PM
100
REINFORCEMENT
CM
V
088
098-100
CHANGE
MANAGEMENT
PHASE
CM
082
CULTURE DATA
ADVOCACY
092
085
CHANGE
READINESS
ASSESSMENT
DATA
STORYTELLING
- VISUAL
DESIGN
091
VIII
STRATEGIC
PERSPECTIVE
057
087
PROOF OF
CONCEPT /
VALUE
CRITICAL
THINKING
I
VI
LEARNING
CATALOGUE
PRESCRIPTIVE
ANALYTICS
090
084
S.M.E
WORKING
GROUP[S]
DATA
CURATION
PROGRAM PLANNING + EXECUTION
ARTIFACTS
IX
STEERING
COMMITTEE
DATA
QUALITY
018
089
061
CHANGE
MANAGEMENT
PHASE
ROLE
PERFORMANCE
MEASUREMENT
040
036
032
044
039
V
PROGRAM
ARTIFACTS
072
073
074
075
KEY
I
ASSESSMENT
VI
ARTIFACTS + POLICIES
II
BUSINESS VALUE
VII
DATA GOVERNANCE
III
PROGRAM ROLES
VIII
TESTING
IV
PROGRAM MANAGEMENT [PM]
IX
BRANDING
V
CHANGE MANAGEMENT [CM]
PROSCI CHANGE MANAGEMENT MODEL
PURPOSE
METHODOLOGY
USAGE
A modular framework to help data literacy program leads plan, build and scale sustainable
initiatives, irrespective of organization size or technology. It maps data and digital literacy, skill
and competency elements [001-050] that are the cornerstones to data-driven digital
transformation. The Design-Thinking-inspired framework outlines four program phases. Each
phase is sequenced to align talent development with the organization's target strategic
capabilities whilst fostering a conducive data culture through change management, F01-F04.
Research, design and elements curation by Alois Nyamarebvu. Framework represents a distillation of
practical experience building and iterating data literacy programs in the public and private sectors, +100
industry thought leader conversations and +50 best practice implementation case studies from across the
globe. NB. This is "A Framework" and NOT "The Framework",
Address skills, competency and program phase elements from left to right. Start at F01. Build an
understanding of your data personas using assessments. Combine elements to achieve target
strategic capabilities by designing targeted competency development, governance and
supporting infrastructure interventions. Put in place policies, procedures and practices to
promote growth and development of a data-driven culture.
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v.02.2022