Data Literacy Program Framework: Design Thinking Approach

2 www.thedataliteracyprogrammanager.com 0 2 2 A Modular 4-Phase Design Thinking framework to help plan, build and scale transformative Data Literacy Programs. PERIODIC TABLE OF DATA LITERACY PROGRAM ELEMENTS F01.1 DATA LITERACY [DL] ASSESSMENT COMPETENCY AREAS F01.2 DIGITAL DEXTERITY [DX] ASSESSMENT COMPETENCY AREAS 4-D DESIGN THINKING DATA LITERACY PROGRAM FRAMEWORK F01.1.1 F01.1.2 F01.1.3 F01.1.4 F01.1.5 F01.2.1 F01.2.2 F01 F02 F03 F04 READ + UNDERSTAND DATA WORKING WITH DATA ANALYSE + COMM. DATA MAKE DATA-DRIVEN DECISIONS IN CONTEXT: CULTURE + ETHICS IN CONTEXT: INDIVIDUAL IN CONTEXT: BUSINESS ACUMEN DISCOVER DEFINE DESIGN DELIVER 004 001 100 DM DATA CONCEPTS M EVALUATING DATA BASED DECISIONS DL DX BL PM DL 006 020 014 010 026 024 029 033 042 037 045 048 III 051 I 054 VII 060 III 068 V 076 VI 079 IV 083 VI 086 STATISTICAL LITERACY CENTRALITY DATA SOURCING DATA CLEANING - MANUAL DESCRIPTIVE ANALYTICS DATA STORYTELLING - EXPLAIN BUSINESS PROBLEM IDENTIFICATION WEIGHING DATA INFORMED DECISIONS CULTURE MINDSET DATA ETHICS BIAS CREATIVE THINKING POLITICAL ACUMEN ORG. PERFORMANCE MEASUREMENT ENVIROMENTAL SCANNING DATA LITERACY PROGRAM LEAD ORG. STRATEGY RESEARCH 089-095 EXECUTIVE SPONSOR[S] 097-099 LEARNING PATHS COHORT SELECTION TRAINING MANAGEMENT DL DL DL DL DL DL DL DL DL DL DX DX DX DL DX PM PM PM PM CM PM PM PM 002 005 007 021 015 011 034 030 027 025 043 038 046 049 DATA ECOSYSTEM STATISTICAL LITERACY DISPERSION DATA COLLECTION DATA CLEANING - AUTOMATED DIAGNOSTIC ANALYTICS DATA STORYTELLING - ENLIGHTEN INTERPRETING DATA MAKING DATA INFORMED DECISIONS CULTURE ACTIONS DATA ETHICS PRIVACY PROECTION COLLABORA TION BUSINESS NETWORKING SYSTEMS THINKING DATA PRODUCT VALUE PROPOSITION DL DL DL DL DL DL DL DL DL DL DX DX DL DX DL DX 008 003 012 022 016 031 028 035 METADATA MANAGEMENT DATA ORGANIZATION DATA CONVERSION PREDICTIVE ANALYTICS DATA STORYTELLING -COMMUNICATE EVALUATING DATA BASED DECISIONS CULTURE PROCESS DATA ETHICS EXPLAINABILITY INNOVATION DL DL DL DL DL DL DL DL DX 017 013 009 023 047 050 052 096-097 CHANGE MANAGEMENT PHASE CM I 053 I 055 V DATA STRATEGY RESEARCH 097-098 PM CM I CHANGE MANAGEMENT PHASE 056 II 062 III 077 III 069 VI 080 COACHING PM PM PM PM PM III VI 070 078 VI 081 BUSINESS USE CASES PROGRAM BENEFITS DATA LITERACY ADVOCATE[S] COMPETENCY FRAMEWORK REWARD + RECOGNITION ITERATIVE DESIGN DX DL DX DL DX CM PM PM PM DL DX PM PM II 063 IV VII 071 DATA ETHICS OUTCOMES CONTINUOUS DIGITAL LEARNING DATA PERSONA RESEARCH CAPITAL + OPERATING EXPENDITURE PROGRAM RISK DATA GOVERNANCE DL DL DL DL DL DL DX PM PM PM PM PM 041 I 058 II 064 IV DATA VISUALIZATION - CREATION AGILITY CAPABILITIES ASSESSMENT KPIs ORGANIZATION LEVEL ORG. RISK DL DX PM PM PM PM 019 I 059 DATA VISUALIZATION - ASSESSMENT 001-050 DL PM DL+DX ASSESSMENT II TECHNICAL RISK PM PM 094 095 096 BUSINESS CASE IMPLEMENT. ROADMAP K.P.I MEASUREMENT PLAN COMMUNI. MANAGEMENT PLAN STAKEHOLDER MANAGEMENT PLAN RISK MANAGEMENT PLAN USE CASE MANAGEMENT AWARENESS PM PM PM PM CM PM PM PM CM 097 DESIRE CM 098 KNOWLEDGE CM 099 ABILITY CM 066 IV KPIs LEARNING OUTCOMES EXTERNAL RISK PM PM II 093 IV KPIs BEHAVIOURAL CHANGE LEVEL II CHANGE MANAGEMENT MODEL 065 067 IX KPIs LEARNING REACTION PROGRAM BRANDING PM PM 100 REINFORCEMENT CM V 088 098-100 CHANGE MANAGEMENT PHASE CM 082 CULTURE DATA ADVOCACY 092 085 CHANGE READINESS ASSESSMENT DATA STORYTELLING - VISUAL DESIGN 091 VIII STRATEGIC PERSPECTIVE 057 087 PROOF OF CONCEPT / VALUE CRITICAL THINKING I VI LEARNING CATALOGUE PRESCRIPTIVE ANALYTICS 090 084 S.M.E WORKING GROUP[S] DATA CURATION PROGRAM PLANNING + EXECUTION ARTIFACTS IX STEERING COMMITTEE DATA QUALITY 018 089 061 CHANGE MANAGEMENT PHASE ROLE PERFORMANCE MEASUREMENT 040 036 032 044 039 V PROGRAM ARTIFACTS 072 073 074 075 KEY I ASSESSMENT VI ARTIFACTS + POLICIES II BUSINESS VALUE VII DATA GOVERNANCE III PROGRAM ROLES VIII TESTING IV PROGRAM MANAGEMENT [PM] IX BRANDING V CHANGE MANAGEMENT [CM] PROSCI CHANGE MANAGEMENT MODEL PURPOSE METHODOLOGY USAGE A modular framework to help data literacy program leads plan, build and scale sustainable initiatives, irrespective of organization size or technology. It maps data and digital literacy, skill and competency elements [001-050] that are the cornerstones to data-driven digital transformation. The Design-Thinking-inspired framework outlines four program phases. Each phase is sequenced to align talent development with the organization's target strategic capabilities whilst fostering a conducive data culture through change management, F01-F04. Research, design and elements curation by Alois Nyamarebvu. Framework represents a distillation of practical experience building and iterating data literacy programs in the public and private sectors, +100 industry thought leader conversations and +50 best practice implementation case studies from across the globe. NB. This is "A Framework" and NOT "The Framework", Address skills, competency and program phase elements from left to right. Start at F01. Build an understanding of your data personas using assessments. Combine elements to achieve target strategic capabilities by designing targeted competency development, governance and supporting infrastructure interventions. Put in place policies, procedures and practices to promote growth and development of a data-driven culture. Join the community www.thedataliteracyprogrammanager.com Copyright 2021-2022. Credit Link and Feedback to www.thedataliteracyprogrammanager.com v.02.2022

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