Indira Institute of Management, Pune (MBA) (2021-2023) A Report On Course Code: GC5T301 Strategy Management Under The Guidance of: Dr. Sanjay Bhale Submitted By: Group 19 1) Soniya Sharma 2) Suhrida Chakraborty 3) Suraj Yadav 4) Tanay Jain 5) Utkarsh Tirpude - MK MK MK MK MK B B B B B 54 55 56 57 58 1 Table of Contents 1. 2. TOPIC ........................................................................................................................... 3 INTRODUCTION ............................................................................................................. 3 OVERVIEW OF THE TOPIC ................................................................................................. 3 OBJECTIVE ....................................................................................................................... 4 3. STRATEGIES FOLLOWED ............................................................................................... 5 INDIAN SPORTS INDUSTRY ............................................................................................... 5 PUMA’S PLAN ................................................................................................................... 6 IDENTIFYING TRENDS ....................................................................................................... 6 REACHING & CONNECTING WITH CUSTOMERS ................................................................. 7 ONE8 COLLABORATION WITH PUMA ................................................................................ 9 AT CORPORATE LEVEL ................................................................................................... 10 1. BCG MATRIX ......................................................................................................... 10 2. ANSOFF MATRIX ..................................................................................................... 11 AT BUSINESS LEVEL ...................................................................................................... 12 1. PORTERS FIVE FORCES MODEL ............................................................................... 12 2. PESTEL ANALYSIS MODEL ................................................................................... 13 3. VALUE CHAIN ............................................................................................................ 15 4. BALANCED SCORECARD ............................................................................................. 17 AT OPERATIONAL LEVEL ............................................................................................... 19 1. CRITICAL SUCCESS FACTORS (CSFS)...................................................................... 19 4. FINDINGS & SUGGESTIONS ............................................................................................. 20 FINDINGS ........................................................................................................................ 20 SUGGESTIONS ................................................................................................................. 20 5. REFERENCES .................................................................................................................. 21 2 1. Topic “PUMA is facing intense competition from Nike, Reebok, and Adidas in the Indian athletic footwear and apparel market.” 2. Introduction Overview of the Topic One issue PUMA is facing with respect to competition from Nike, Reebok and Adidas in India is market dominance. PUMA, like many other global brands, faces intense competition from local and international competitors in the Indian market. Companies such as Nike, Reebok, and Adidas have well-established presences in India and have built strong brand loyalty among consumers. Both Nike and Adidas have established a strong presence in the Indian market and have been able to gain a significant market share. This has made it difficult for PUMA to penetrate the market and gain a foothold. Another issue PUMA is facing is brand recognition and loyalty. Nike and Adidas have been able to establish themselves as household names in India, with a strong brand image and loyal customer base. This has made it difficult for PUMA to compete with these established brands. Both Nike & Adidas have established strong brand identities and have significant market share, making it difficult for PUMA to gain a foothold in the market. Additionally, Nike and Adidas have both invested heavily in technology and innovation, which has helped them to develop new products and stay ahead of the competition. To overcome these challenges, PUMA is focusing on sustained competence. This means that they are actively seeking ways to improve their products and services to remain competitive in the market. One strategy they have implemented is to focus on innovation and design. They have invested in research and development to create new and unique products that will appeal to Indian consumers. PUMA has been focusing on building a strong brand identity and developing innovative products. The company has also been investing in partnerships and collaborations with other companies and individuals in the fashion and sports industries in order to stay relevant and appeal to consumers. Furthermore, PUMA has been expanding its online and e-commerce presence, as well as expanding into new markets and regions, in order to reach new customers and increase its market share. 3 Additionally, PUMA is also focusing on building their brand image in India. They have invested in marketing and advertising campaigns to increase brand awareness and promote their products. They are also looking to establish partnerships with local sports teams and athletes to increase their visibility in the market. Overall, PUMA is working hard to maintain sustained competence in the Indian market by focusing on innovation, design, and building their brand image. Through these efforts, they hope to overcome the challenges posed by competition from Nike and Adidas and establish a strong presence in the Indian market. Objective ▪ Understand the current market scenario: The topic aims to understand the market share, brand recognition and loyalty of Nike, Reebok and Adidas, and how PUMA is struggling to establish its foothold in the Indian market. ▪ Analyze PUMA's strategies to overcome the competition: The topic aims to evaluate PUMA's approach to counter the challenges posed by the competition, such as focusing on innovation and design, building brand image, and partnerships with local sports teams and athletes. ▪ Evaluate the effectiveness of PUMA's strategies: The topic aims to assess whether PUMA's strategies are working to help them overcome the challenges of competition and establish a strong presence in the Indian market. ▪ Provide recommendations for PUMA: The topic aims to provide suggestions and recommendations for PUMA on how to improve their market position and compete effectively with Nike and Adidas in the Indian market. 4 3. Strategies Followed India is recognized as a vast market for various commodities and services. With its large population comes a significant responsibility. Despite the longstanding dominance of cricket in the Indian sports industry, the country has seen a significant growth in its sports versatility in recent years, particularly following the 2020 Olympics and various world championship events. As a result, the sportswear and accessories industry in India has experienced substantial growth. While global leaders such as Adidas and Nike have a presence in the Indian market, it is Puma that currently holds the largest market share in the sports product industry in India. This may come as a surprise, but there is an intriguing explanation for this phenomenon. Puma entered the Indian sportswear market in 2006, with an initial revenue of INR 22 crores. At that time, other major sports brands had already established a strong presence in India, with market caps of INR 99 crores for Nike, Nike happened to be the official kit sponsor of the Indian cricket team. INR 186 crores for Adidas, Adidas as having Sachin Tendulkar as their brand ambassador and INR 354 crores for Reebok. All of them were reasonably well at that time. Puma was nowhere in the top spot of the top brands in India at that time. However, by 2020, Puma had surpassed all its competitors to secure the top position, with a market cap of INR 1413 crores. Indian Sports Industry Indian Sports industries were having 3 major problems at that time. The sports industry was too small for the big brands, It is very complex as India is the union of states culture, language, etc. India is too price sensitive as well. However Indian cricket team sponsor Nike was having 99 crores in sales initially and after sponsoring team India from 2006 to 2010 for the period. Nike revenue only went on to become 186 crores. 96 crores to 186 crores but this time around Reebok was killing the Indian sports segment in 2010. In order to understand the success of the Reebok brand in India, it is important to examine its market positioning at that time. Reebok was not positioned as a performance brand, but rather as a fashion brand. The majority of Reebok's sales in India came from the footwear 5 segment, particularly shoes. Reebok's style statement campaigns, which featured iconic young Indian superstars and cricketers such as Yuvraj Singh and Mahindra Singh Dhoni as brand ambassadors, contributed to the brand's success in the market. In particular, the ad campaign for the newly launched Z-Tech shoe was a major hit in India, performing exceptionally well in the market. Puma’s Plan After the decline of Reebok in the Indian market, Puma took advantage of the opportunity by adopting similar strategies that had previously been successful for Reebok. Specifically, Puma positioned itself as a fashion brand in India and adapted to the country's price-sensitive market conditions. The brand opened 340 stores in 150 cities, implementing a single location-based model, where only one outlet was established in each city. Among these 340 stores, 320 of them were run on a franchise model. Meanwhile, Reebok closed 300 of its 900 stores in India, and Puma replaced the company's B2B and B2C segment dealers, middlemen, and retail partners in the market. Identifying Trends India was the only market globally where the Puma was ahead of Nike and Adidas. Their success over the years came from their capacity to identify trends in the market. ▪ Trend 1 – The lifestyle changes happening in the country. With increased health concerns, Indians started taking more interest in sports. It created a growing demand for sportswear as fitness became more integrated into their lives. ▪ Trend 2 – More women getting into sports. An increasing percentage of women started attending their running events in India. They also took to other activities such as calisthenics, Pilates & Zumba. Growth in the women’s category has been higher than in the men’s category. ▪ Trend 3 – The rise of ‘athleisure’ Athleisure is defined as casual clothing designed to be worn both for exercising and for general use. People started wearing sportswear at the office, in malls, in planes etc. It became an integral part of their lifestyle. 6 ▪ Trend 4 – The popularity of streetwear reaching India. The sneaker culture developed as people started buying, collecting, and exchanging sneakers while posting about it on social media. This led to a boost in their sales of sneakers. Puma capitalized on this trend with their Relative Strength line. Despite the high price-point of these sneakers, they were a hit among consumers in India who are usually known to be valueconscious. They also initiated associations and partnerships with sneakerheads. Reaching & Connecting with Customers Puma combines the ability to spot trends with a capacity to connect with their target audience. They can find the right channels to reach them and the right messaging that will resonate with them. Puma’s main target audiences are Millennials & Gen Z. Puma adopted a digital-first approach which is a more cost-effective way of reaching them. They are moving away their marketing spend from traditional advertising to spending ~90% of their budget on digital. Puma adopts a multi-channel approach to reach their customers. They sell their products on their own website, in their stores, on e-commerce platforms, in multi-brand stores etc. The focus remains on driving more sales through their own online store (puma.com). It is a preferred choice by brands as they have more control over the experience of visitors, can collect more data and avoid commissions fees. To boost sales on their own e-commerce store, Puma sells exclusive products not found elsewhere. Puma also leverages on the popularity of other e-commerce platforms. They sell on sites like Flipkart and Myntra which are both widely used in India. They are present wherever Indians shop online without becoming too reliant on any external platform. Puma’s messaging resonates with Indians. That is because of localisation. While they may be an international brand, their campaigns are localised which makes them more relatable. Here’s an example with their campaign ‘Suede Gully’. 7 Localization extends to their products as well. They created flipflops and open sandals exclusively for the Indian market. They sell over 5 million pairs every year. Here’s the search for ‘sandals’ in their US store (left) and India store (right). Puma launched a gully boys series with Divine 9.5 million views they got on YouTube. Meantime In the women segment, they got few celebrities brand ambassadors. Puma’s biggest strength is celebrity branding. It’s a tactic that’s particularly effective in Asia and especially in India. It’s a great way to inspire consumers and gain credibility. In India, the celebrities are actors/actresses from Bollywood movies and cricket players from the national team. Their reach in the country is unparalleled. People across all strata of society look up to them. They are the celebrities who Puma partners with. Puma has partnered with big stars such as Kareena Kapoor and Jacquline Fernandez. And more recently, the new joiner in the industry Sara Ali Khan. On Instagram alone, that’s a reach of over 80M. 8 One8 Collaboration with Puma Puma has formed strategic partnerships with various cricket players, including those on the Indian national team. One notable example is their partnership with former Indian cricket player, Yuvraj Singh, who served as a brand ambassador. However, their more recent partnership with Virat Kohli, the current captain of the Indian cricket team, has been particularly successful on a global scale. This is due to the fact that Virat Kohli is a highly influential and popular figure in India, and thus represents a significant opportunity for Puma in the country. The partnership with Virat Kohli was not ‘simple’ celebrity branding. Virat Kohli launched his own brand called One8 in collaboration with Puma. It reported sales of $15 million in its first year. It is growing rapidly and accounted for a 10% rise in Puma India sales in 2019. Puma is a textbook example of how a brand can leverage on celebrity branding in India. They’re able to convince the biggest stars to join them, they’re able to spot the up-and-coming ones, and they have a finger on the pulse to identify those shaping the culture. That’s how Puma was able to become the leading sportswear brand in India. Through their ability to identify trends and their capacity to reach and connect with their audience effectively. As a next step, they will be looking at extending their popularity outside of Tier 1 cities such as Mumbai & Delhi. They will reach out more aggressively to new consumers in Tier 2, 3 cities to consolidate their place as a leader in the market. 9 At Corporate Level 1. BCG Matrix A BCG matrix is a tool used to analyze a company's product portfolio and identify which products are most likely to generate growth and profitability. In the context of Puma India, the BCG matrix can be used to evaluate the company's competition with Nike, Reebok, and Adidas. The BCG matrix classifies products into four categories: ▪ Stars: In the case of Puma India, a star product would be one that has high market share in India and is expected to continue growing in the future. For example, Puma's partnership with Virat Kohli, which has been highly successful globally, could be considered a star product. Puma should continue to invest in these businesses to not only defend its present market share but also to increase market share and profitability. ▪ Cash cows: These are often established businesses in their segment. As these segments mature, the marginal effects of new investment or resource allocation are relatively small. So, Puma should continue to use the revenues from these businesses to reinvest into the faster growing segments. In the case of Puma India, a cash cow product would be one that has high market share in India but is expected to have limited growth potential in the future. ▪ Dogs: In the case of Puma India, a dog product would be one that has low market share in India and is expected to have limited growth potential in the future. If the profitability in the industry is also low, then Puma should just exit from those businesses. Secondly if the business is critical to other businesses of Puma, then it needs to continue that business even though it is a low profit-making business. 10 ▪ Question marks: Puma needs to figure out whether Question Marks represent a potential Star or a potential Dog. If Puma has resources to turnaround the business by either procuring new technology, hiring skilled human resources, or building better processes then it should invest in the question mark. If the organization after analysis concludes that investing in a question mark is not feasible with resources at hand, then Puma should divest from the segment and employ those resources in star businesses. 2. Ansoff Matrix The Ansoff Matrix is a strategic planning tool that helps companies understand the risk involved in different growth strategies. Puma India can use this matrix to evaluate its different options for growth in the highly competitive sports apparel market in India. The four options in the Ansoff Matrix are development, market product penetration, development, market and diversification. ▪ Market Penetration: This strategy involves increasing market share in the existing market through increased sales and marketing efforts. For Puma India, this could mean increasing the number of stores and distribution channels, as well as investing in advertising and promotions to increase brand awareness and appeal to new customers. An example of this strategy would be Puma India expanding its presence in Tier 2 and 3 cities across India through a franchise model. ▪ Market Development: This strategy involves entering new markets with existing products. Puma India could explore this strategy by targeting new segments such as women's sports apparel, children's sports apparel, or by expanding its presence in other countries in South Asia. An example of this strategy would be Puma India targeting the women's sports market in India by launching a new line of women's sportswear and investing in an advertising campaign to target the female segment. 11 ▪ Product Development: This strategy involves developing new products for the existing market. Puma India could explore this strategy by introducing new technologies and materials in its products, or by developing new product lines. An example of this strategy would be Puma India introducing a new line of eco-friendly sportswear made from sustainable materials and investing in an advertising campaign to promote the eco-friendly aspect of the product. ▪ Diversification: This strategy involves entering new markets with new products. Puma India could explore this strategy by entering new product categories such as sports equipment, or by entering new geographic markets such as Latin America. An example of this strategy would be Puma India entering the sports equipment market by launching a line of golf clubs and investing in an advertising campaign to promote the new product line. It is important to note that each strategy has its own advantages and risks. Market penetration and market development are less risky as they involve the use of existing products in new markets. Product development and diversification are riskier as they involve the development of new products or entry into new markets. Puma India should carefully evaluate the risks and opportunities associated with each strategy before deciding which one to pursue. At Business Level 1. Porters Five Forces Model Porter's Five Forces model is a tool used to analyze the competitive environment of a business and assess the potential for profitability and success. In the case of Puma India, the five forces are: ▪ Threat of New Entrants: The sports industry in India is competitive, with established brands such as Nike, Adidas, and Reebok already present in the market. It may be difficult for new entrants to break into the market and gain market share, as these established brands have a strong reputation and customer base. Additionally, the high costs associated with marketing and distribution in India may be a barrier to entry. 12 ▪ Bargaining Power of Suppliers: Puma India, like other sports brands, may face the bargaining power of suppliers if the suppliers have control over the prices or quality of the materials and components used in the manufacturing of sports products. If there are few suppliers in the market, they may have more bargaining power and be able to dictate the prices and terms of their services. ▪ Bargaining Power of Buyers: In the sports industry, the bargaining power of buyers is high due to the availability of multiple brands and the ability of customers to compare prices and quality. This puts pressure on brands such as Puma to offer high-quality products at competitive prices to attract and retain customers. ▪ Threat of Substitute Products: Puma India may face competition from substitute products, such as generic sports brands or alternative forms of exercise and recreation. To stay competitive, Puma must continue to innovate and differentiate their products from substitutes. ▪ Rivalry Among Existing Competitors: The competition between established sports brands such as Nike, Adidas, and Reebok is intense in the Indian market. Puma must continually assess and respond to the strategies and actions of its competitors in order to maintain its position in the market. Overall, the Porter's Five Forces model suggests that Puma India faces a competitive environment and must continue to innovate and differentiate its products in order to remain successful in the market. Additionally, the brand must be aware of the bargaining power of suppliers and buyers, and the threat of substitute products in order to stay ahead of its competitors. 2. PESTEL Analysis Model The PESTEL analysis of Puma India is a framework used to analyze the various external factors affecting the company's performance and operations. These factors include: • Political: The political stability of India and government policies on foreign investment and tax policies can impact the business of Puma India. For example, changes in the tax policies could lead to increased costs for the company. 13 • Economic: India's economic conditions, such as inflation, exchange rates, and consumer purchasing power, can affect Puma India's sales and profits. For example, if there is high inflation, consumers may opt for cheaper alternatives, leading to a decrease in Puma's sales. • Sociocultural: India's demographic and cultural factors, such as the increasing focus on health and fitness, can impact Puma's sales and marketing strategies. For example, the growing popularity of fitness and wellness could lead Puma to focus more on sports and fitness products. • Technological: The advancements in technology, such as e-commerce, can impact Puma's operations and distribution channels. For example, the increased popularity of online shopping could lead Puma to focus more on its online presence. • Environmental: Environmental regulations and the growing concern for sustainability can impact Puma's production processes and materials used. For example, Puma may have to adopt eco-friendly production processes and materials to meet the environmental regulations. • Legal: The laws and regulations in India, such as intellectual property rights, labor laws, and consumer protection laws, can impact Puma's operations. For example, if Puma is found to be infringing on someone's intellectual property rights, it could lead to legal issues. In conclusion, the PESTEL analysis highlights the various external factors that can impact Puma's performance and operations in India. Understanding these factors can help Puma make informed decisions and develop strategies to remain competitive in the market. 14 3. Value Chain Puma value chain is part of a larger value system of the industry that includes companies either upstream (suppliers) or downstream (distribution channels), or both. Manager at Puma's Challenge to Maintain Leadership in India needs to see each activity as part of that value system and how adding each activity or reducing each activity impact the Puma's Challenge to Maintain Leadership in India value chain. The decision is regarding where to sit in the value system. As per the Value Chain model there are broadly two generic categories of activities – Primary Activities and Supporting Activities. Primary Activities: ▪ Inbound Logistics These activities of Puma are associated with receiving, storing, and disseminating the inputs of the products. It can include material handling, warehousing of physical products, as well as architecture to receive and store customer information for digital media companies. Puma at present has outsourced most of its inbound logistics activities. ▪ Operations Activities that help the organization to transform raw material into finished products. For the purpose of this article the definition is broad – it can mean using customer data to serve advertisements based on usage behavior to clients, molding plastic to make products etc. ▪ Outbound Logistics Puma undertakes these activities to distribute the finished products to channel partners and final buyers. Outbound logistics activities include – wholesalers and retailers order fulfillment, warehousing, scheduling, distribution network, and processing. 15 ▪ Marketing and Sales These activities are undertaken by Puma to create means through which the buyer can buy a firm’s products. These activities include – advertising and promotion, channel selection, pricing, marketing, sales force management etc. ▪ Services Puma needs to provide after-sales services and maintenance for successful usage of the product. Service activities of Puma can include – part supply, installation services, product forward and backend alignment of software, post sales maintenance, and training. Support Activities: As the name explains, Support Activities of Puma are the ones that supports the firm’s Primary Activities. Porter divided the Support Activities into four broad categories and each category of support activities is divisible into several distinct value activities that are specific to the industry in which Puma Sportswear operates. The four generic support activities are: ▪ Firm Infrastructure Firm infrastructure support activities at Puma consists of activities such as – planning, general management, finance and accounting, quality management and legal services. Firm infrastructure activities at Puma supports entire value chain though the scope varies given that Puma is a diversified company even within the industry. For example, the finance and planning at Puma are managed at corporate level while quality management, accounting and legal issues are managed at business unit level. ▪ Human Resource Management HRM support activities include – Recruiting, Skill Assessment, Hiring, Selection, People Planning, Training & Development and Compensation at both business unit level and corporate level. Human resource management affects competitive advantage in any firm, but in some industries, it is a defining factor. For example, in consulting companies HR is the main source of competitive advantage. ▪ Technology Development Technology supports almost all activities in modern day organization. In the technology industry, technology development has become a source of competitive advantage. Technology 16 development at Puma may include activities such as - field-testing, technology selection, process engineering, feature design, and component design. ▪ Procurement Development Procurement activities at Puma include activities that are undertaken to purchase inputs that are used by Puma’s value chain. It doesn’t include purchase inputs themselves. Purchased inputs may include - raw materials, supplies, machinery, laboratory equipment, office equipment, and buildings. Like all other value chain activities procurement also employs technology for things such as – procedures, vendor management, information system, and supply chain partner qualification rules and ongoing performance evaluation. 4. Balanced Scorecard The Balance Scorecard of each company varies based on the nature, size of the firm and industry it operates in. Broadly there are four main components / features of Balance Scorecard. These four perspectives / components of Balance Scorecard are: Financial Perspective, Customer Perspective, Internal Business Perspective & Innovation and Learning Perspective. To gauge the performance of Puma India through the Balanced Scorecard, we can evaluate the company's financial performance by looking at measures such as revenue growth, profitability, and return on investment. To evaluate customer performance, we can look at metrics such as customer satisfaction, market share, and brand loyalty. To evaluate internal process performance, we can look at measures such as production efficiency, product quality, and supply chain management. Finally, to evaluate learning and growth, we can look at metrics such as employee satisfaction, training and development, and innovation. 17 Balanced Scorecard Analysis For Puma Perspective 1. Financials 2. Customers Objective Increase market share Improve competative position Reduce cost of production Measures Increase market share to a total 15% Control 51% of total Puma's product sales Decrease in production expenses Time Expectation Anually Quaterly Anually Primary Responsibility Marketing Marketing CFO Customer satisfaction Customer and online surveys Product and purchasing reviews. Membership and number of returning and new customers. Open more stores in various countries Quaterly Managers / Marketing Quaterly Marketing Customer loyalty Accessibility Improve brand image 3. Internal Business Product innovation Perspective Market penetration 4. Learning & Growth Biannually - Annually Marketing Increase in sales and customers Quaterly recommendations Number of new stores, products and marketing Quaterly Number of stores ans sales in new/other countries Anually Reduce advertising expenses Eliminate lowest performing TV & Web ads Improve employee job satisfaction Decrease employee turnover by 8% Enhance capability of creating Increase promotionrates by 15% innovative technology CEO CEO/Marketing Marketing Quaterly Anually Marketing Human Resources Anually Human Resources 18 At Operational Level 1. Critical Success Factors (CSFs) Critical Success Factors (CSFs) are the essential elements that are required for a company to achieve its desired objectives and goals. For Puma India, the functional CSFs can be as follows: ▪ Product Quality: Ensuring that the products manufactured by Puma India meet the highest quality standards and are competitive in the market. ▪ Innovation: Continuously introducing new products and features that cater to the evolving needs and preferences of customers. ▪ Marketing: Effectively communicating the brand message to the target audience, promoting brand awareness and creating a positive brand image. ▪ Supply Chain Management: Streamlining the supply chain process to ensure timely delivery of products, reducing costs, and improving customer satisfaction. ▪ Cost Management: Controlling costs by optimizing resources, improving efficiency, and reducing waste. To attain these CSFs, Puma India can plan and execute the following activities: ▪ Product Quality: testing and quality control measures at every stage of the production process, regular product testing, and incorporating customer feedback to improve product quality. ▪ Innovation: Encouraging a culture of innovation and encouraging employees to suggest and implement new ideas. Puma India can also invest in research and development to create new products and technologies. ▪ Marketing: Developing an integrated marketing strategy that leverages digital marketing channels to reach a wider audience and increase brand visibility. ▪ Supply Chain Management: Implementing technology and automation to improve supply chain processes and reduce costs. Puma India can also develop partnerships with suppliers to ensure the timely delivery of high-quality materials. 19 ▪ Cost Management: Implementing cost control measures, such as reducing waste, optimizing resources, and improving operational efficiency. Puma India can also negotiate better terms with suppliers to reduce the cost of materials and improve profitability. 4. Findings & Suggestions Findings Core findings for Puma India in competition with Nike, Adidas, and Reebok may include: ▪ Market positioning: Puma has been successful in positioning itself as a fashion brand in India, similar to the approach Reebok took in the past. This has helped Puma gain a strong foothold in the footwear segment in India. ▪ Adapting to the Indian market: Puma has been able to adapt to the price sensitivity and cultural diversity of the Indian market. This has been evident in the company's decision to open single-location-based stores and to adopt a franchise model. ▪ Brand ambassadors: Puma has had a successful partnership with Indian cricket players, including Virat Kohli, which has helped to boost the brand's image and sales. Suggestions Based on these findings, some suggestions for Puma India may include: ▪ Maintaining market positioning: Puma should continue to maintain its position as a fashion brand in India and continue to focus on the footwear segment. ▪ Expanding presence in India: Puma should consider expanding its presence in India by opening more stores in different cities to increase visibility and accessibility for consumers. ▪ Building on brand ambassadors: Puma should continue to partner with Indian cricket players and other sports stars to further boost the brand's image and sales. ▪ Investing in digital marketing and e-commerce: Puma should invest in digital marketing and e-commerce to appeal to the younger generation and increase its online presence. ▪ Continuously monitoring market and competition: Puma should continuously monitor the market and its competition to stay ahead of the curve and make necessary adjustments to its strategies. 20 5. References ▪ https://www.moneycontrol.com/news/business/companies/how-puma-scored-over-nikeadidas-in-the-indian-market-8239981.html ▪ https://rahulchakrapani.in/puma-the-rise-of-top-brand-in-india-a-business-case-study/ ▪ https://in.puma.com/in/en?gclid=EAIaIQobChMIr_bPseHq_AIV49pMAh33OQoAEAA YASAAEgIDtfD_BwE&utm_aud=OTH&utm_campaign=BS_GGL_SEA_TXT_Brand ▪ https://www.thecasesolutions.com/puma-6 21