Internship Report in Electrical Engineering with emphasis in Telecommunication Engineering From June 21 – August 31, 2021 At Lonestar Cell MTN Head Office Network Switching Subsystem (NSS) Congo Town, Paynesville, Montserrado County, Liberia Submitted by John Pittman Gibson TU-02708 Senior Student Department of Electrical Engineering College of Engineering & Technology William V.S. Tubman University November 9, 2021 1 TABLE OF CONTENT Acknowledgement Executive Summary Chapter One: Organization Profile Chapter Two: Internship Placement Review 2.1. Specific Department 2.2.Start and End Date Chapter Three: .The Training Program 3.2.Departments worked in 3.2.Tasks Assigned Chapter Four: Daily/Weekly Activities 4.1.Week one 4.2.Week Two 4.3.Week Three 4.4.Week Four and Five 4.5.Week Six and Seven 4.6.Week Eight 4.7.Week Nine Analysis Conclusion Recommendations References 3 4 5-6 7-8 8 8-10 10-11 12-17 17-18 18-20 20 20-23 23-32 33 34 34 35 2 Acknowledgement A special gratitude goes to my chairman for ensuring that I was fit for internship and masterminding my internship placement. I want to thank my supervisors and trainers at the internship site for their knowledge, guidance and supervision while I was going through my internship. I want to thank everyone who assisted me in any way while I was on my internship. 3 Executive Summary In fulfillment and completion of the course Internship (GENG 310) which is also one of the requirements for obtaining a Bachelor of Science in Electrical Engineering (BSEE) and in compliance with my emphasized specific field of study under electrical engineering (Telecommunications Engineering), I was placed at the Lonestar Cell MTN Head Office in Congo Town to go through my training. This report is divided into five chapters. The first chapter gives background of Lonestar Cell MTN. The second chapter gives an over on where specifically was I place and where I was placed to where I was placed. The third chapter talks about the departments I work in, their functionalities and the tasks I was assigned while I was in those departments. The fourth chapter is called Reflective Journal Entries. It is a reflection of all my activities on a weekly basis ranging from week one to week nine. The fifth chapter is a combination of conclusion, analyses and recommendations. The reference is also found after chapter five. There are some extended documents to this document which including an advanced scripting and the network topology. 4 CHAPTER ONE Organizational Profile of Lonestar Cell MTN 1.1.Introduction to Lonestar Cell MTN The acronym MTN stands for mobile telephone network. MTN is a worldwide telecommunication company that specializes in offering mobile communication services over long distance. MTN Liberia or Lonestar Cell MTN is a national sub-branch of MTN. The mission of MTN in Liberia is to make customers’ lives brighter. MTN aims to provide affordable and quality telecom services in Liberia. MTN envisions leading the delivery of a bold, new digital world to customers. MTN focuses on building a future of the customers by leading the way through connectivity enablement. 1.2.History of MTN Liberia Lonestar Cell MTN’s journey in Liberia began in 2001. This journey was begun to heal a nation devastated by war through connectivity. Between 2002 and 2003 Lonestar Cell MTN opened up its network to offer free calls for the people of Liberia as civil crisis breaks out in the capital, Monrovia. Later in 2004, 2005 and 2006, the company became a subsidiary of the MTN Group after a 60 percent acquisition by South African GSM Company. In 2007, the Lonestar Cell MTN’s Foundation launched 21 days of Y’ello Care with extensive support to Phebe Hospital in Bong County. MTN Liberia hit active one million subscribers from 2008 to 2010. From 2015 to 2018, MTN Liberia achieved a trifecta of women empowerment with three women at the helm: first female Chief Executive Officer, first female Deputy Chief Executive Officer and first female Board Chair. In 2019, MTN Liberia launched Liberia’s first ever inclusive youth focused telecommunications product, MTN lug and launched the MTN Prestige. 1.3.Lonestar Cell MTN Policies According to the MTN policy statement, all SIMs that are activated on the MTN Liberia’s network will be subjected to deletion and MSISDN recycling once they have gone through an inactive period of over 270 days. Dormancy or inactivity will be defined as a period within which a subscriber has not undertaken any Revenue Generating Events. 5 Subscribers include Staff, Mobile, Fixed, Pre-paid, Post-paid, Payphones, Mobile Money, WiMAX and Fixed Mobile numbers. All subscribers in a parent/child account hierarchy will be considered active as long as the parent/master has Revenue Generating Events. Revenue Generating events include: Charged terminated incoming call All charged outgoing calls Charged terminated incoming SMS and MMS All charged mobile oriented outgoing SMS and MMS Charged sent and received data transactions Charged Value Added Service transactions Charged Mobile Money Transactions Mobile terminated transactions that incur interconnected charges All roaming events Subscription fees charged Airtime Recharges 1.4.MTN Liberia Competitor in Liberia In terms of mobile telecom services, the only competitor MTN Liberia has is Orange Liberia. Orange Liberia is a French company that replaced MTN Liberia former competitor (Celcom). Orange Liberia the same services that Lonestar Cell MTN offers ranging from 2G to 4G lite. In terms of Wi-Fi service, other competitor may be Liberia Telecommunication Cooperation (LIBTELCO). 1.5.Number of Employees The number of employees at Lonestar Cell Head office is 273. 1.6.Departments Some major departments include: Network Department, IT Department, Sales, Marketing, Human Resource and Board Members. 6 CHAPTER TWO Internship Placement Review 2.1. Introduction to Specific Branch/Department From the structure of the organization, there are many departments at Lonestar Cell MTN. I was specifically assigned at Technical/Mobile Networking Department. However, it wasn’t the entire networking department I was assigned. The networking department includes all services of mobile network (2G, 3G and 4G) and their subsystems. Every generation of mobile network has its own subsystems and architecture. In general, every mobile network generation system is divided into three subsystems (Mobile station, Radio Access Network and Core Network). The mobile station includes user equipment like phone, computer, modem etc. The radio access network is called the base station subsystem (BSS). The BSS consists of cells which are defined by coverage of towers. In the cells there are BTS (for 2G), node B (for 3G) and Evolved node B shortly called eNode B. All cells are controlled by one centralized controllers called Base Station Controller (BSC) for 2G and Radio Network Controller (RNC) for 3G. For 4G, there is no centralized controller because the eNode B does all the functions of the node B and the RNC. I was not assigned at the Radio Access Network which means I wasn’t assigned to any cell to work. The Core Network is responsible for switching, monitor and control. In 2G, it includes the Mobile Switching Center (MSC) and other systems connected to the MSC such as the Home Location Register (HLR), Authentication Center (AuC), Visitor Location Register (VLR) etc. In 3G and 4G, the MSC is known as Packet Core and Evolved Packet Core respectively. The MSC is a single device but it is not just a device, it is also the center or room where all switching and control devices are kept. Therefore, I was specifically assigned to work at MSC #03 in terms of building. MSC #03 is one major switch where majority of the devices and offices for the network team are found. The other MSCs are used to keep devices. 7 2.2. Start-and-end Date of Internship as well as Duration The internship is required to run for three months. Due to some challenges in placement which prevented me from starting on the actual date, my internship ran for two months plus one week. It started on the 21st of June and ended on the 31st of August. 2.3. Departments under networking in which I Got Trained There are two major departments in which I got trained in. The first department I got trained in was the Network Operations Center (NOC). The next department was the department that specializes in BSC and RNC. I got added trainings from other departments such as the Power Department and transmission department. CHAPTER THREE The Training Program Review 3.1. Activities Performed in each Department 3.1.1. Network Operation Center (NOC) The NOC performs operation; maintenance and control (OMC) function of the network. As the name suggests, this department controls the network. Control in this context is done four ways: monitor, troubleshooting, analysis and maintenance. All works of the NOC is done on Operation Support Subsystem (OSS). There is specific software for each generation that works out of the OSS but is also connected to the OSS. Monitor: It is within the NOC the entire network is monitored. Every aspect of the network is monitored in the NOC. The entire system ranging from the BSS to the NSS is monitored within the NOC. The first type of monitor that is done within the NOC is to monitor all the cells. The sole purpose of during this is to know cells that are active and cells that are down. When a cell is monitored, all services (2G, 3G & 4G) within that cell can be monitored to know whether they are all active or down. Apart from services, sectors of cells can also be monitored. Whether 2G, 3G, or 4G, many cells are divided into sectors. The sectors can be two, three or six. Sometimes, 8 an entire cell cannot be down rather, one or two sectors can be up while the others are down. Sectorization was implemented at cells to increase capacity of cells and to reduce data and voice traffic. 2G Cells are monitored from the BSC with the help of WinFiol software. 3G Cells are monitored from the RNC with the help of putty software. 4G cells do not have centralized controllers and so they are monitored directly on the Operation Switching Subsystem (OSS). The OSS can be used to monitor 2G and 3G Cells as well but putty and WinFiol are effective. Monitor is done through scripting and running of commands. Monitor was not only down to see sites that were down or active but to also see common and major alarms such as mains failure. The NOC also does monitoring in the VLR and HLR when issues arise. Monitor is also done in the MSC so as to monitor the transmission link between the MSC and other MSCs, to monitor all BSCs, attached networks/systems, other public land mobile network (PLMN) and international links. Troubleshooting & Analysis: After monitor is done, if a cell is down, partially down or poorly operating, troubleshooting can also be done on the OSS to know which aspect of the cell is affected. Some cells go down due to power lacking while some go down due to transmission problem. It is also the function of the NOC. After troubleshooting, analysis needs be done before interpreting the results and updating it for technician to do further troubleshooting at the site physically. Maintenance: Once troubleshooting is done, as mobile network engineer, you will have the expertise to decide whether the problem is software problem, configuration or hardware problem. If the problem can be solved directly from on the OSS, it will be solved. If it cannot be solved, then technician or specialist for such problem can be notified. This is an important aspect because it keeps the network active. The NOC also resolve calls and numbers issues such as blocking and deblocking numbers and troubleshooting to deduce reasons for which calls are not going through for certain numbers. 3.1.2. Department Specialized in BSC/RNC Operation 9 This department is an advanced department of the NOC. The responsibility of this department is to do further analysis, advance scripting/configuration and to troubleshoot and repair BSC/RNC devices if they are faulty. 3.1.3. Transmission The transmission department is responsible to solve issues on transmission. 3.2. Tasks Assigned as Intern While serving in the departments enlisted above, I was assigned to the following tasks: 3.2.1. Network Administrator: Here I was charged with all the duties performed by the engineer that works in the NOC department. All the activities performed in the NOC department were my responsibility. I worked under supervision for a week and I work as staff without supervision later. 3.2.2. Making Hourly Report: As network administrator or network operation engineer, I was assigned with the task of giving update on the status of the network nationwide. 3.2.3. Shift and Daily Reports: This is done at the end of a shift and a day. There are eight working hours and eight working hour is considered a shift. Three shifts make a day. Before turning over to another engineer, report is made to the network team and heads. Daily report is made by the engineer on last shift. I was also assigned these tasks. 3.2.3. Smart Generators Monitor & Control: I was responsible to also monitor smart generators of certain cells. Smart generators are generators that work and charge batteries, automatically come on when batteries are low and automatically switch to batteries when batteries are charged. Other tasks included: Checking Transmission Links Restarting Sites 10 3G and 4G Cells faults analysis Testing Radios Advanced Scripting Blocking and Deblocking Numbers 11 CHAPTER FOUR Reflective Journal Entries (Daily/Weekly Activities) In this chapter, I will do a reflection of daily and weekly activities, interpret and evaluate them. 4.1. WEEK ONE (JUNE 21-28) – INTRODUCTORY TRAINING & ASSIGNMENT IN THE NOC 4.1.1. Introduction and Orientation: On the first day of the training, introduction and orientation was done. I was introduced to staffs in the MSC #03. I was handed over from the HR department to the boss and later from the boss of the network team to my trainer/supervisor. Orientation on mobile network system was done interactively and also on the structure of Lonestar’s network. The various departments were introduced and their duties were given. 4.1.2. Switch Room: On the following day, I was taken to the Switch room. The devices were shown and their functions were given. In the switch room, I saw devices for 2G, 3G and 4G. For 2G and 3G, I saw the BSC, RNC, MSC, GMSC, HLR, EIR, VLR, SGSN, and GGSN. For 4G, I saw the PDN Gateway (P-GW), HSS, S-GW, MME and PCRF. The functions of these devices are given below: Mobile switching center (MSC): This is essentially the same as that within GSM, and it manages the circuit switched calls under way. Gateway MSC (GMSC): This is effectively the interface to the external networks. Packet switched elements The Serving GPRS Support Node (SGSN): The SGSN was first developed when GPRS was introduced. Its use has been carried over into the UMTS network architecture. The SGSN provides a number of functions within the UMTS network architecture. Mobility management: When a UE attaches to the Packet Switched domain of the UMTS Core Network, the SGSN generates MM information based on the mobile’s current location. Session management: The SGSN manages the data sessions providing the required quality of service and also managing what are termed the PDP (Packet data Protocol) contexts, i.e. the pipes over which the data is sent. 12 Interaction with other areas of the network: The SGSN is able to manage its elements within the network only by communicating with other areas of the network, e.g. MSC and other circuit switched areas. Billing: The SGSN is also responsible billing. It achieves this by monitoring the flow of user data across the GPRS network. CDRs (Call Detail Records) are generated by the SGSN before being transferred to the charging entities (Charging Gateway Function, CGF). Gateway GPRS Support Node (GGSN): Like the SGSN, this entity was also first introduced into the GPRS network. The Gateway GPRS Support Node (GGSN) is the central element within the UMTS packet switched network. It handles inter-working between the UMTS packet switched network and external packet switched networks, and can be considered as a very sophisticated router. In operation, when the GGSN receives data addressed to a specific user, it checks if the user is active and then forwards the data to the SGSN serving the particular UE. Home location register (HLR): This database contains all the administrative information about each subscriber along with their last known location. In this way, the UMTS network is able to route calls to the relevant RNC / Node B. When a user switches on their UE, it registers with the network and from this it is possible to determine which Node B it communicates with so that incoming calls can be routed appropriately. Even when the UE is not active (but switched on) it re-registers periodically to ensure that the network (HLR) is aware of its latest position with their current or last known location on the network. Equipment identity register (EIR): The EIR is the entity that decides whether a given UE equipment may be allowed onto the network. Each UE equipment has a number known as the International Mobile Equipment Identity. This number, as mentioned above, is installed in the equipment and is checked by the network during registration. Authentication centre (AuC): The AuC is a protected database that contains the secret key also contained in the user’s USIM card. The Home Subscriber Server (HSS) component has been carried forward from UMTS and GSM and is a central database that contains information about all the network operator’s subscribers. 13 The Packet Data Network (PDN) Gateway (P-GW) communicates with the outside world ie. Packet data networks PDN, using SGi interface. Each packet data network is identified by an access point name (APN). The PDN gateway has the same role as the GPRS support node (GGSN) and the serving GPRS support node (SGSN) with UMTS and GSM. The serving gateway (S-GW) acts as a router, and forwards data between the base station and the PDN gateway. The mobility management entity (MME) controls the high-level operation of the mobile by means of signalling messages and Home Subscriber Server (HSS). The Policy Control and Charging Rules Function (PCRF) is a component which is not shown in the above diagram but it is responsible for policy control decision-making, as well as for controlling the flow-based charging functionalities in the Policy Control Enforcement Function (PCEF), which resides in the P-GW. On the remaining days of this week, I was assigned to the NOC and was taught the following: 4.1.1.Logging into the Putty, winfiol and the OSSThese three software can be logged into by typing in the staff username and password. 4.1.2.Logging into the BSC and RNC: The first step in monitoring the network is being able to log onto the network. There are three BSCs in the entire network for lonestar (EVOBSC02, EVOBSC03 and EVOBSC4). The acronym EVOBSC stands for evolved BSC which means the EVOBSC is the new and evolved version of BSC due to its upgrade in functions and intelligence. To log on an EVOBSC, the username has to be scripted followed by the password, 14 followed by the commands (vt100 & mml -a) and the BSC will open. For 3G UMTS, there are two RNCs (EVORNC02 and EVORNC03). To log on an RNC, the putty software is logged on first. If the staff wants to log on the EVORNC02, the command amos evornc02 will be type and access will be given. 4.1.3.Checking for 2G, 3G & 4G sites that are down: After the putty winfiol and the specific BSC is logged on, to see the list of all cells in a BSC, the command “rlcrp:cell=all;” is run. For 3G Sites, the command strt is run after logging in the RNC. Sectors with zeros on their entire row are down and sites whose sectors are all down are considered down completely. 4G cells that are down can be checked directly from the OSS. Sometimes, a cell cannot be down entirely rather a particular sector. Sometimes, an entire sector cannot be down rather a particular cabinet. So sometimes in a cell, only a particular cabinet can be down. A cabinet is a small housing that contain components of the Base Transceiver Substation (BTS) or Radio Base Station (RBS). The components of the BTS or RBS include radios, transceivers, duplexing units etc. There are two types of cabinets. They are 900 cabinet and 1800 cabinet. The 900 cabinet is the cabinet that transmitting and receiving frequency bands are 935-960MHz and 890-915MHz respectively while the 1800 cabinet is the cabinet whose transmitting and receiving frequency bands are 1805-1880MHz and 1710-1785MHz. Some cells have only 1800 or 900 cabinet. Additionally, sometimes some cells or sectors can be restarting or might have just been restored but the zeros can still be indicated which suggests that they are down. Because of these, whenever the command is run and certain sites appears to be down, further check can be done. This step is called, checking cell’s managed objects (MO). When the MOs of a cabinet is checked and all the managed objects (radios, transceiver, duplexing unit, multiplexers etc.) are not blocked, then that particalur cabinet is not down. When all the cabinets or sectors are down, then the cell is completely down. 4.1.4.Checking the Cabinets in the sectors of a Cell: Some sectors have a single cabinet. In some cells, one of the sectors can contain the 900 cabinet while the other(s) can have the 1800 cabinet. In some cells, every sector have both 900 and 1800 cabinets. The first step in checking the cabinet is to determine the transmission group (TG) number by running the command “rxtcp:moty=rxotg,cell=cell ID;”. The TG number (s) will display. Next, the command 15 “rxmsp:moty=rxotg-TG#” to know the site name and the cabinet assigned to that TG number. To check whether the cabinet or sector is down or active now, the command “rxmsp:mo=rxotg-TG#,subord;”. All the managed objects will display. If BLO appears infront of some, then the cabinet might be down due to faulty spare and if BLO appears infront of all, then the entire cabinet is down and is most likely due to power issue. BLO infront of any MO indicates that the MO is blocked. 4.1.5.Checking for alarms in BSC: Alarms display automatically immediately there is a fault. However, it is important to manually check for alarms because only recent alarms can be seen. However, every minute or few minutes, it is required for the engineer to check for alarms by using the command “allip:acl=a2;” 4.1.6.Making Hourly Report: Hourly report is an update that can be given every hour. This update covers information on the following: i) Outages: Outage refer to sites that are down either due to power, transmission, faulty spare or software issue like configuration or license. Cells or sectors of cells with outages can be updated every hour. ii) Availability: Availability can be given in two forms. The first is the average availability for 2G, 3G, & 4G both nationwide and in montserrado. The availability tells whether a service is having good performance or poor performance. It ranges from zero to 100. The second way was learned in the following week. iii) Smart Generators: Smart Generators are special generators with intelligence that can be manually or automatically turned on and off. Smart generators are used with batteries at some cells in the remote areas. They run for eight hours while the batteries run for five hours. When the smart generators are running, the batteries can be charging. When the generator reaches certain fuel and voltage levels, the batteries are expected to be charged and automatic switch from generator to battery is expected else, there is a problem or the generator might be on manual mode. When the battery reaches certain hybrid levels after being on for about five hours, it is expected for the generator to switch on automatically else, there might be problem. The generators and batteries are configured on a centralized computed controlled system such that their performance can be monitored 16 remotely. In the smart generators update, information on whether the site is on hybrid (battery) or generator, fuel level, voltage level and performance of the devices (faulty or not) can be given. a)List of 3G Sites that are down b)Checking for 2G Outages c)Alarms in BSC d) Checking the 1800 Cabinet of SOS Cell (Sector C) e)Checking Cell’s Managed Resources Smart Generators 4.2. Week Two (June 28-July 2) In week two, I started to work under monitor and supervision. As intern I did work that I was taught in week one. Each day I go to work, I log on the entire system, log on the OSS, log on the BSC and RNC and I start to monitor and make update. However, I did not only work under supervision with week one activities, I was also taught to do the following: 4.2.1. Troubleshooting a 3G & 4G cell Troubleshooting is done using putty software. The software can first be logged on. Next, the, the site can be logged on. For 3G, the command amos plus the cell ID can be input. For 4G, the command amos plus L_cell ID can be input. For instance, to log on Harper 1 site whose cell id is HA222, the command amos HA222 (for 3G) or amos L_HA222 can be input. Another way is by 17 clicking on the site directly from on the OSS. After, the user name and password will be required. The next thing to do is to input the command lt all which request site’s data. The user name for all 3G and 4G sites is rbs because it is particularly the rbs of the site that you are logging on. Some require password, if they do, the password is also rbs. Once this step is done, access can be given to the site. To see all the site’s resources and their performances, the command invx or invrx can be input. Information on everything about the cell will display (radios, antennas, basebands, fans, temperature, power, traffic, license, transceivers etc.). If I want to check for information on specific portions of the cell, specific commands can be input as exemplified below: i. Checking whether cell is active: st cell ii. Checking sectors: st sectors iii. Checking for 3G traffic: get.noofra iv. Checking for 4G traffic: ue –admitted print v. Checking radios: st rru or st plaugin vi. Show number of carrier: lsr sccp vii. Check License: get license viii. Check for alarms: alt ix. Checking for detailed alarm info: ala 4.2.2. Making Shift Report At the end of every shift, an individual is required to make report on the outages experienced while on shift, whether a cell is still down or restored, when did the site go down, when was it restored, how many services went down and it root cause. 4.3. WEEK THREE (JULY 5 – JULY 9) Week two training became added responsibility in this week. I did not only do the jobs of week one but also all that I was taught. In addition to my jobs, the following were taught while I was working: 4.3.1.Resetting a Cabinet or Sector: Sometimes a cabinet or sector can go down and restore automatically due to fading. Fading refers to the attenuation of signals by interference. When the 18 sector or cabinet is behaving like this, a quick restart can be done. To carry on this process, TG number can be determined first. Once it is determined, the following commands are executed: rxbli:mo=rxotg-72,subord,force; rxese:mo=rxotg-72,subord; rxesi:mo=rxotg-72,subord; rxble:mo=rxotg-72,subord; 4.3.2.Transceiver Blocking/Unblocking When the alarm “BTS INTERNAL” displays, there is a problem within the BTS. This ramifies when a transceiver (TRx), receiving antenna (Rx), transmitting antenna (Tx) or any other managed object is blocked automatically. When this happens, the following commands can be executed: rxbli:mo=RXOTRX-36-10,subord,force; rxese:mo=RXOTRX-36-10,subord; rxesi:mo=RXOTRX-36-10,subord; rxble:mo=RXOTRX-36-10,subord; 4.3.3. Antenna Blocking/Unblocking rxbli:mo=RXORX-72-7,force; rxese:mo=RXORX-72-7; rxesi:mo=RXORX-72-7; rxble:mo=RXORX-72-7; 4.3.4.Restarting Node B: Sometimes the data and voice traffic gets high on the node B of a cell. This causes degrade fading in the cell’s performance and causes the cell not to take traffic. Traffic here refers to calls and data usage. To resolve this issue, I was taught how to restart a node B. A node B is an equivalent of 2G GSM BTS in 3G UMTS. The function of the node B is to modulate/demodulate, spread/despread, encrypt/decrypt, perform handover, frequency hoping, produce carriers etc. To restart the node B, the following commands are executed: cvls cvset restart cvms restart startable cvls acc 0 manualrestar ---> to restrt 3G cabinet 3 0 0 19 4.3.4.Working in the HLR: I was also taught few things about the HLR. The HLR is logged on the same way the BSC can be logged on. I learned how to check a subscriber data whether it is active or not. I learned how to block and unblock number. I also learned the follow: To define LAI mglcp:lai=all; mglci:lai=618-01-13; MGLCI:CELL=SAN21A,LOCNO=4-231886011591; How to define APN on number hgapp:apnid=all; to see all APN hgsnc:msisdn=231886501364,nam=0,keep; hgpdi:msisdn=231886501364,apnid=8,eqosid to drfine To put 3G setting hgsdc:msisdn=231880294837,sud=bs3g-1; 4.3.5.Working in the MSC: I also learned how to logged on with username and password. I learned how to do the following: international and inter-MSCs routing, Device State Survey and checking for alarms. 4.4.WEEK FOUR & FIVE (JULY 19-30) For these two weeks, I was placed on schedule to work on shift independently. I worked and executed all that I learned since I started my internship. I worked on day shift (8AM – 5PM), second shift (6PM – 11AM) and on last shift (12AM – 7AM). 6.1.WEEK SIX (AUGUST 2-6) – BSC/RNC OPERATION In this week, I was transferred to the BSC/RNC Operation Department. This department does advanced scripting than the NOC. In the first week of this department, I was taught the following: 20 6.1.Functions of BSC/RNC and Identifying Them 6.1.1.BSC: The BSC manages the radio resources for one or more BTSs. It handles radio channel setup, frequency hopping, and handovers. The BSC is the connection between the mobile and the MSC. The BSC also translates the 13 Kbps voice channel used over the radio link to the standard 64 Kbps channel used by the Public Switched Telephone Network (PSDN) or ISDN. It assigns and releases frequencies and time slots for the MS. The BSC also handles intercell handover. It controls the power transmission of the BSS and MS in its area. The function of the BSC is to allocate the necessary time slots between the BTS and the MSC. It is a switching device that handles the radio resources. Additional functions include: Control of frequency hopping Performing traffic concentration to reduce the number of lines from the MSC Providing an interface to the Operations and Maintenance Center for the BSS Reallocation of frequencies among BTSs Time and frequency synchronization Power management Time-delay measurements of received signals from the MS 6.1.2.RNC: Like the BSC in GSM, RNC is the governing element in UMTS UTRAN that controls all node Bs. The RNC does radio resource management, modulation/demodulation, encryption/decryption, DAC, ADC, spreading/dispreading, power management and mobility functions. 6.2.Health Check: Health check is the act of checking certain aspects of a cell to determine the cell’s performance. The following can be done under health check: get.maxtotal st sctp st ip deb rru bl rru license iu status uer -c sin31 : : : : : : : max power sctp status to check ip status to deblock rru To block rru check status of license to see user on internet 21 6.3.Activating OL and UL rlsli:cell=brw21a,sctype=ol; rlsli:cell=brw21b,sctype=ol; rlsli:cell=brw21c,sctype=ol; 6.4.BSC & RNC Backup from Computer Local System to OSS using WS-FTP Backup is done to reserve BSC and RNC information on the computer local system in order to prevent losing of information. The following steps are employed for BSC backup: Open the WS-FTP Open the backup folder on the local system Open the BSC files within the backup folder Open the specific BSC within the BSC folder Connect to the same BSC on the OSS, select the file with the latest date and click on the backup button. The following steps are followed to backup RNC: Open the RNC folder Create new folder Connect to the RNC (2 or ) Fixing Copy the Node folder and Redundancy Open the created folder Push the nodes in the created folder 22 4.7.WEEK SEVEN (AUGUST 9-13) – LTE CELLS SITES ANALYSIS In this exercise, we did troubleshooting for one week on all the LTE sites. As we troubleshoot, we did fault analysis and recorded 4G sites with faults so as to solve the problems and put in for spare. Below is the fault analysis table: 4.8.WEEK EIGHT (AUGUST 13 – 20) – TRANSMISSION DEPARTMENT 4.8.1.Separation of directions and duplex transmission 4.8.1.1.Duplex Transmission The most frequent form of communication is the bidirectional communication which allows simultaneous transmitting and receiving. A system capable of doing this is called fullduplex. Modern digital mobile radio systems are always full-duplex capable. Essentially, two basic duplex procedures are employed: Frequency Division Duplex (FDD) using different frequency bands in each direction, and Time Division Duplex (TDD) which periodically switches the direction of transmission. Frequency Division Duplex: The frequency duplex procedure has been used already in analog mobile radio systems and is also used in digital systems. For communication between a mobile 23 and a base station, the available frequency band is split into two partial bands, to enable simultaneous sending and receiving. One partial band is assigned for uplink (from mobile to base station) transmissions and the other partial band is assigned for downlink (from base station to mobile) transmissions. • Uplink band: transmission band of the mobile and receiving band of the base station. • Downlink band: receiving band of the mobile and transmission band of the base station. To achieve good separation of both directions, the partial bands must be a sufficient frequency distance apart, i.e. the frequency pairs of a connection assigned to uplink and downlink must have this distance band between them. Time Division Duplex: Time duplexing is therefore a good alternative, especially in digital systems with time division multiple access. In this case, the transmitter and receiver operate only quasisimultaneously at different points in time, i.e. the directional separation is achieved by switching in time between transmission and reception, and thus no duplexing unit is required. Switching occurs frequently enough that the communication appears to be over a quasisimultaneous full-duplex connection. However, out of the periodic interval T available for the transmission of a time slot only a small part can be used, so that a time duplex system requires more than twice the bit rate of a frequency duplex system. 4.8.1.2.Multiple Access The radio channel is a communication medium shared by many subscribers in one cell. Mobile stations compete with one another for the frequency resource to transmit their information streams. Without any other measures to control simultaneous access of several users, collisions can occur (multiple access problem). Since collisions are very undesirable for a connectionoriented communication like mobile telephony, the individual subscribers/mobile stations must be assigned dedicated channels on demand. Frequency Division Multiple Access: Frequency Division Multiple Access (FDMA) is one of the most common multiple access procedures. The frequency band is divided into channels of certain bandwidth such that each conversation is carried on a different frequency (Figure 2.5). The effort in the base station to realize an FDMA system is very high. 24 Time Division Multiple Access: Time Division Multiple Access (TDMA) is used in digital mobile radio systems. The individual mobile stations are cyclically assigned a frequency for exclusive use only for the duration of a time slot, which obviously requires frame synchronization between transmitter and receiver. Furthermore, in most cases the whole system bandwidth for a time slot is not assigned to one station, but the system frequency range is subdivided into sub-bands, and TDMA is used for multiple access to each sub-band. The subbands are known as carrier frequencies, and the mobile systems using this technique are designated as multicarrier systems (not to be confused with multicarrier modulation). GSM employs such a combination of FDMA and TDMA; it is a multicarrier TDMA system. The available frequency range is divided into frequency channels of 200 kHz bandwidth each (with guard bands between to ease filtering), with each of these frequency channels containing eight TDMA conversation channels. Thus, the sequence of time slots assigned to a mobile station represents the physical channels of a TDMA system. In each time slot, the mobile station transmits a data burst. The period assigned to a time slot for a mobile station thus also determines the number of TDMA channels on a carrier frequency. The time slots of one period are combined into a so-called TDMA frame. Code Division Multiple Access: Systems with Code Division Multiple Access (CDMA) are broadband systems, in which each subscriber uses the whole system bandwidth (similar to TDMA) for the complete duration of the connection (similar to FDMA). However, usage is not exclusive, i.e. all of the subscribers in a cell use the same frequency band simultaneously. To separate the signals, the subscribers are assigned orthogonal codes. The basis of CDMA is a band-spreading or spread spectrum technique. The signal of one subscriber is spread spectrally over a multiple of its original bandwidth. Typically, spreading factors are between 10 and 1000; they generate a broadband signal for transmission from the narrowband signal, and this is less sensitive to frequencyselective interference and disturbances. Furthermore, the spectral power density is decreased by band spreading, and communication is even possible below the noise threshold (David and Benkner, 1996). 25 4.8.2.Transmission Devices (Function and Identification) 4.8.2.1.RBS An RBS includes all radio and transmission interface equipment needed on site to provide radio transmission for one or several cells. The RBS 2000 family is Ericsson’s second generation of RBS offering products with a low total lifetime cost1. This is achieved by functions including long Mean Time Between Failure (MTBF) performance and short Mean Time To Repair (MTTR). In addition, this product line is quick and easy to install thus giving the possibility to achieve a rapid network roll out. RBS 2000 provides products for both indoor and outdoor installations and is available for GSM 900, GSM 1800 and GSM 1900. RBS Functions RBS functionality can be divided into the following areas: • Radio resources • Signal processing • Signaling link management • Synchronization • Local maintenance handling • Functional supervision and testing All types of RBS within the RBS 2000 series have the following characteristics: Support for user flexibility by providing modular hardware and software designs. Transceiver oriented design, which stresses using as little common equipment as possible ensuring dependable performance. Design and use are aimed at keeping system life cycle costs low. The RBS 2000 series is based on standardized hardware units called Replaceable Units (RU). The major RU’s are: Distribution switch Unit (DXU) Transceiver Unit (TRU) 26 Combining and Distribution Unit (CDU) Power Supply Unit (PSU) Energy Control Unit (ECU) a) Distribution switch Unit (DXU): The DXU performs the following tasks: • Provides an interface to the BSC • Manages the link resources and connects the traffic time slots from the BSC link to the TRU’s • Controls signaling to the BSC and performs concentration • Extracts synchronization information from the link and generates a timing reference for the RBS In addition, the DXU has a database which stores information about installed hardware. b) Transceiver Unit (TRU): One TRU includes all functionality needed for handling one radio carrier (i.e. the 8 time slots in one TDMA frame). It is responsible for radio transmitting, radio receiving, power amplification and signal processing. The TRU contains a radio frequency test loop between the transmitter and the receiver. This facilitates TRU testing by generating signals and looping them back. TRU’s are connected by a bus to enable frequency hopping. Some RBS products can contain up to 6 TRUs. c) Combining and Distribution Unit (CDU): The CDU is the interface between the TRUs and the 2-way antenna system. The task of the CDU is to combine signals to be transmitted from various transceivers and to distribute received signals to the receivers. All signals are filtered before transmission and after reception using bandpass filters. A range of CDU types have been developed to support different configurations within the RBS 2000 family. They consist of different types of CDUs, including: • Without combiners • With hybrid combiners • With filter combiners to support large configuration. d) Power Supply Unit (PSU): The PSU rectifies the power supply voltage to the +24 VDC necessary for RBS operation. 27 e) Energy Control Unit (ECU): The ECU controls and supervises the power equipment and regulates the environmental conditions inside the cabinet. The RBS 2000 is preassembled at the factory including program load and parameter settings making a quick startup possible. Assembly can also be carried out on site. The RBS software isdownloaded from the BSC and stored in a non-volatile (flash memory) program store. In a working RBS, this flash memory keeps cell down time low because traffic does not need to be interrupted. Power failure recovery can also be done quickly. 4.8.2.2.Baseband Unit Baseband refers to the original frequency range of a transmission signal before it is modulated. Baseband can also refer to a type of data transmission in which digital or analog data is sent over a single non-multiplexed channel. A baseband unit (BBU) is a unit that processes baseband in telecomm systems. A typical wireless telecom station consists of the baseband processing unit and the RF processing unit (remote radio unit – RRU). The baseband unit is placed in the equipment room and connected with RRU via optical fiber. The BBU is responsible for communication through the physical interface. A BBU has the following characteristics: modular design, small size, low power consumption and can be easily deployed. A BBU in a cellular telephone cell site is comprised of a digital signal processor to process forward voice signals for transmission to a mobile unit and to process reverse voice signals received from the mobile unit. The digital signal processor also serves to produce a first supervisory audio tone (SAT) for transmission to the mobile unit by generating successive digital SAT samples which are decoded into a continuous tone. Finally, the digital signal processor detects the presence of a second SAT generated by the mobile unit by sampling and processing successive samples of the second SAT and measuring the power. 4.8.2.3.Remote Radio Unit (RRU) Radio Remote Unit(RRU) is the distributed and integrated frequency unit that connects to an operators network with the User Equipment’s (UE’s) like Cell Phone and mobile devices. 28 The logical term “distributed and integrated” is because traditionally the radio architecture for cellular system is based on a single-standalone system (Base Stations) usually installed indoor but now, the cellular architecture is divided. So now the BTS (Base Transceiver Station) is the integration of various radio unit like BBU and RRU. Despite installing only in indoor, radio units are now install in the tower below the Antenna. The RRU is connected to the base station via the fiber optic link which is bi-directional link. The optical interface link is also known as CPRI (Common Public Radio Interface). CPRI is a interface protocol developed by combination of major telecom equipment’s manufacturing company like Nokia, Alcatel, Cisco and many more. The RRU helps to reduce the coaxial feed line losses, increase system efficiency and provide high level of flexibility in cellular site construction. Undoubtedly, this helps in upgrading to new equipment’s and devices more easily. RRU Functions: 1) Acts as a Transceiver: transmit and receive the user signals to the base station and vice-versa. 2) Provides back to back support and connectivity between user equipment’s like power, delay,etc. 3) Control and process the EM signals received from the Antenna via Jumper(Hollow Guide). 4) Provide interface between two physical link: Optical and EM (Electromagnetics). 5) Provide Controlling support of the Auxiliary equipment’s like RCU (Remote Control Unit) for electrical tilt adjustment generally known as RET(Remote Electrical Tilt). 6) Generate and sends the different signals like VSWR, RET, ACT,etc. RRU Hardware Description: 1) CPRI Port: There is 2 port generally name as CPRI0 and CPRI1. However there may be 1’s in some model. The name at suffix may vary. Its function is to connect to BBU. 29 2) RF Port: We say it as a Jumper port. Generally, the number of jumper port may vary with model and company’s architecture. At least there is 2 jumper port, one of which is for Tx(Transmission) and another for Tx/Rx(Transmission/Receiver also known as Transceiver). The RF port is conneted to the Antenna via Jumper Cable. 3) RET Port: There is at least one RET port for connection to RCU. Mostly, the connector is DB9 in Huawei but may vary with other company’s. RCU is connected to the Antenna. RET cable connects the RCU and RRU. 4) Power Supply Port: There is one port for powering the RRU. Mostly blue and black. Blue is for negative (-) and black is for zero(0). Generally all RRU operates in -48V. 5) Ground Port: There is two OT port for the grounding. The ground cable: mostly copper wire, one end is connected to RRU and another end into Bus Bar nearby RRU. Thus it provides the surge and high voltage protection of RRU and thus keeping safe from natural weather and climates. I was also taught how to connect and test RRU. 4.8.2.4.RUS The RUS is a multi-standard Radio Unit in the RBS6xxx family. Depending on the associated Digital Unit (baseband), it can provide GSM, WCDMA or LTE carriers. It offers 20 MHz of RF bandwidth and has a wideband multi-channel power amplifier (MCPA). If used for GSM (such as driven by a DUG 20), it can operate 4 soft-TRX inside one RUS. RF Side: The RUS has a band-width of 20MHz, and there can be multiple “sofware defined” RF carriers within that band-width. In case of GSM, it can have four TRX/carriers in that band. The standard RUS unit permits a TX power of 20W. However, using software licenses, the power can be increased to 40W or even 60W. Front-haul: The RUS has two CPRI links, each with their own proprietary connector. They don’t have a SFP slot, as interconnection with the DUL/DUW/DUG20 is happening over short (less than 0.5m) copper patch cables. However, as the DU side is a SFP form-factor, the signals are assumed to be identical, just on a different mechanical connector. 30 The cable between standard SFP (DU side) and RUS proprietary connector is called “RPM 777 211/00900”. 4.8.2.5.Digital Unit for GSM (DUG 20): This is the 2G Digital unit for RBS 6xxx. It combines the baseband processing and back haul interface of up to 12 TRx in 1..6 logical BTS. The DC power supply of DUG is -48V and 70W maximum power consumption. I learned how to connect the DUG. 4.8.2.7.PDU: A PDU is used to distribute power, typically to networking and computer hardware housed in a rack in a data center. A basic PDU has one input and multiple outputs, each designed to supply power to one piece of equipment. A stable power supply is critical in data centers. Higher-spec PDUs can be monitored to check their efficiency. Here we breakdown the types of PDU typically used, together with their key features. 4.8.2.8.Microwave link antenna & BTS Antenna: The microwave link antenna establishes the communication between two towers. They transmit or receive signals between two towers in a line of site communication. The BTS antennas are the antennas that communicate with the UEs. The transmit and receive signals between the UEs and the BTS. Baseband Unit RRU Testing RRU NPU 31 4.8.3.Lonestar’s Network Topology I was taught the Network Topology. The network topology shows sites that link with one another. Some links have one major site and many linked sites. If one site goes down, all other sites after that site in the link will go down. In this case, a huge outage can be experienced. 4.8.4.Troubleshooting OML FAULT ALARM A fault exists in the communications link between the BSC and the BTS. Alarm can come in as either Major or Critical. It can come in on the CF, TRX, or both. 90% of the time is due to a down or faulty E. IT Can also result from a faulty TRX or loss of communication from the BSC to the TRX. 4.9.WEEK NINE (AUGUST 23-28) In this week, I was evaluated. After I passed the evaluation, I was interviewed by the HR’s office. After, I received letter signifying the completion of my program. 32 CHAPTER 5 Analysis, Conclusion and Recommendation 5.1.Crital Analysis: In the class room, I learned about some communication theory, modulation techniques, modes of transmission, GSM structure, and satellite communication. At internship site, some theoretical learning also continued. These theories were transformed into practical experience while on internship. For instance, the functions of the BSC was learned and it was demonstrated on how the BSC does huge control. 5.2.SWOT Analysis 5.2.1. Strengths of Lonestar’s Cell MTN: The company is able to offer services on three generations (2G, 3G, and 4G). The company has the highest number of promotions and services. The company has the highest amount of coverage and customers. 5.2.2. Weakness: One of the company’s major problem is capacity. As it is the oldest, the company faces issues with places with huge population which leads to network traffic and problems in making calls by customers. The company is yet to have a complete 4G service. The company still have some network devices in some old subsystems that need upgrade. Another weakness is there are some major places where the company’s coverage has not reached. Another major weakness is the company don’t have her own technicians to manage towers. A seperate group of individuals called I-Engineers cut contract with the company to solve issues at towers. This limited my opportunity to work at some towers. 5.2.3.Opportunities: The company has the huge amount of customers. This gives the company the opportunity to generate huge revenue that can enable her to solve major challenges. 5.2.4.Threats: One major threat to the company is the complaints of customers on challenges faced by the company. Due to some of the old devices found in the system and the capacity issue, there is a likely hood that customers move to another company if poor quality is experienced. When many customers are lost, there will be a decrease in revenue which might affect the company’s ability to compete with opponent. 33 5.3.Conclusion During my internship, I worked in three major departments. In the first five weeks, I worked in the NOC. In the next two weeks, I worked in the BSC/RNC operations department. In the next one week, I worked in the transmission department where I learned the basis. In the last week, I was evaluated. After working as intern, I am able to operate, monitor and troubleshoot network, solve some major network problems, do advancing scripting to solve some problems, work in the entire OSS (BSC, RNC, MSC, HLR), understand transmission and see some transmission devices. I was able to see and identify many mobile network devices. I was able to understand the evolution of mobile network generation and how they worked together. I also got general working experiences. I was able to relate my theoretical knowledge to a practical experience. 5.4.Recommendations To help solve some of the challenges, I recommend the following: 1. The company should upgrade old devices in the network. 2. The company should increase the coverage of some cells where there is a huge network traffic. 3. The company should train their own technicians to take care of towers. 4. The company should do a study on the entire network and rebrand it for effectiveness and reliability. 5. The company should upgrade to full 4G service and prepare for competition on the most trending service (5G). 34 References The following persons agreed for their names to be used as references: 1. Madame Johnett Horace: Human Resource Manager, Lonestar’s Head Office. Contact: +231886567857 2. Mr. Nathaniel Sekou: NOC’s Manager. Contact: +231886501585 3. Mr. Siaka Kpaka: NOC’s Supervisor, Contact: +231886501596 4. Anthony Barshea: BSC/RNC Specialist 5. Dovert Andrews: Transmission Department 35